Casino Cruise

Key Rating

3.2/5

Key Rating

3.23

Section Rating

Ownership and Associations

3.67

Software Providers

4.89

Games and House Advantage

4.63

Promotions and Bonuses

3.84

Countries and Languages

2.9

Banking and Payouts

3.2

Contacts and Support

4.46

Supervising Authorities

2.25

Standings at Gambling Portals

4.34

Player Experiences

0
(United States: Virginia is not allowed. See the list of 185 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
  • Dispute resolver
    Casinomeister

Casino Cruise Review — Main Takes

With its appealing getaway theme, CasinoCruise made a memorable statement when first appearing among competitors of the iGaming industry. Several years after its successful launch, it is still among the most frequently visited online places to bet and win, and here is why:

  • THE EXCLUSIVE TRIP

    Themed as a luxurious cruise line ship, the brand invites its passengers to join the round-the-world getaway, docking at thrilling spots and relaxing while playing.

  • CRUISE WITH AWARD WINNERS

    The diversity of promotions, friendly support, and fast payouts were among features that brought this gaming liner its first rewards. There is now also the Seal of Approval – a high award for customer-oriented companies.

  • GET THE BEST DEALS

    The promotions section is always packed with diverse bonus offers for newbies and regulars.

  • SELECT AMONG OVER 1000 GAMES

    All types of content are represented – from table games to video, classic and progressive jackpot slots, as well as live dealer, arcades and video poker games.

  • VARIETY OF SUPPLIERS

    Content is delivered to the library by some of the biggest names in the industry, including Microgaming, Net Entertainment, and Evolution Gaming.

  • PLAY ANYWHERE ANYTIME

    Apart from the mobile version of the website, there is a special downloadable app to play favorite games from phones and tablets anywhere at any time.

Latest casino news

General Information
Section Rating  

3.5 /5

Main

Associated Companies
Affiliate Program
Genesis Affiliates (Affiliate Cruise)
Licensed in
Malta, United Kingdom
Year Established
2014 

Associated Casinos

Titles
Average rating
3.13
Partner Casino Restrictions
Unknown

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

No

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

call me back service

UK

Canada US

+1-647-5575-087

Other countries

Australia, Austria, Malta

Fax

International

+44-208-166-1325

UK

Unknown

Canada US

Unknown

Other countries

Unknown

Mail Adress

Title

EveryMatrix Ltd

Street & Number

Suite 4, Num. 62/63 Morina Court, George Borg Olivier Street

City

St.Julians

Country

Malta

Post Code

STJ 1081

Complaints Handling Procedure

Procedure

Disputes can be escalated to a regulatory body

Social Media

Casino accounts

Licensing Authority

Location

United Kingdom

License Name

Gambling Commission

Complain

via Website Form

Postal Address
Title

Legal Gambling Commission

Street & Number

Victoria Square House, ,Victoria Square

City

Birmingham

Country

United Kingdom

Postcode

B2 4BP

Phone

None

Fax

None

Email

notify@gamblingcommission.gov.uk

Web Site

http://www.gamblingcommission.gov.uk/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

Active Page

Our Take

Casino Cruise was founded in 2014. Every Matrix N.V. was listed among its first owners. Currently, the label is managed by Genesis Global Limited, which also runs SpinIt, Sloty, Vegas Hero, and Genesis. Licenses are granted by the three powerful institutions – Malta Gaming Authority, United Kingdom Gambling Commission, and the government of Curacao.

The brand launched so successfully, that after the first five months, it was awarded by the iGaming affiliate community as the Best Affiliate Program Newcomer of 2015 for the impressive platform for the business partners. It was also shortlisted for the EGR Innovative Start-up Award in 2016.

When the new gambling destination was launched, its content and services were available in English, Finnish, German, Russian, and Norwegian, while the language list for games was a bit smaller. Recently, the Swedish adaptation was added to the menu, as well. Most of the incoming traffic comes from Sweden, Germany, Finland, and the United Kingdom.

Although the design itself is not responsive, there is the instant mobile version and the downloadable app for the iOS platform. The navigation through the online ship is simple and fast. The main page acquaints with all the newest games and provides the login field.

To board this ship, any new player will simply have to click the “Join Now!” button and register. For the boarding ticket to be valid, one will have to provide personal data, a home address, preferred currency, and contacts and come up with a password no shorter than eight characters that has both letters and numbers.

If confused at any point in the process, one may contact the crew of the cruise line ship, which is the live chat. Help may also be obtained via phone and email. All contact numbers are listed both at this review page and at the help deck on the main page of the liner.

Banking and Payouts
Section Rating  

3.2 /5

Payment Methods for United States: Virginia

Voucher
Credit Card
Bank Transfer
Currencies
CAD, DKK, EUR, NOK, ZAR, SEK, CHF, GBP, USD, AUD, NZD, PLN, MXN, CNY, RUB, HUF, CZK, RON, BGN, KRW, TRY, GEL, HRK, PEN, UAH, ILS, NGN, VEF  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 1 Business days
By cheque
N/A
Of that, reversal period

Unknown

Reported payout time
For this casino
from 2 to 10 days, median is 7 days
For all associated casinos

from 2 to 13 days, median is 8 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 11 days, best guess 5 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
17%

Limits

Max cashout one time

5500

Max cashout monthly

22000

Withdrawal Min

€10

Fees

Player Activity

Deposit must be played through the 1 times to avoid the 100% fee
Account inactivity for 365 days may result in fees

Our Take

The banking section accommodates an average amount of deposit methods, which includes all popular options, such as Visa, MasterCard, and Maestro cards; Skrill, Neteller, and Ecopayz e-wallets; bank transfers; and Europe-oriented methods such as the Scandinavian services Trustly, Euteller, and Zimpler.

To navigate through the best options, the crew offers an easy filter, which will show the best deposit methods for every accepted country.

The currency selection is much bigger than the deposit methods and includes, apart from the world’s leading Euros, US dollars, and British pounds, such currencies as Australian and Canadian dollars, Norwegian krone, Swedish krona, Hungarian forint, Polish zloty, Romanian lei, Ukrainian hryvna, South African rand, and many more. Almost all Europeans can open accounts with their native currencies.

The minimal withdrawal amount is 10 EUR. A winner can cash out no more than 5,500 EUR at a time and no more than 22,000 EUR per month. The cashier promises immediate payouts, and feedback on forums proves the withdrawals take no more than one business day. The estimated non-payment risk is only 3%.

Web Reputation
Section Rating  

2.2 /5

Gambling Portal Ratings

LCB
4.3
Askgamblers Casino
7.4
Casinomeister
7.5
ThePOGG
9.15

Gambling Portal Statuses

LCB

Approved

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

No Status

Our Take

This operator has high ratings in the online gaming community. It is approved by LCB and many others. The published review by AskGamblers gives it the evaluation of six out of ten, while CasinoMeister rates it eight out of ten. ThePOGG Rating gives it even higher grades – nine out of ten. These numbers refer to the time when our publication was written and may have eventually changed.

Apart from being called the Best Affiliate Program Newcomer of 2015 for its impressive program for partners, it also holds the Seal of Approval, which is given only to titles with the highest standards of client service, availability at multiple devices, usability, and other such features.

The trophy room also hosts the Best Gaming Operator of June 2015 award for versatile promotions, quick payouts, and friendly help desk assistance, which is available via live chat, email, and phone. All complaints may also be taken to the third party, Licensor.

Among negative responses submitted by the registered members, 55% deal with money, and 54% of such issues are successfully solved by the staff. As to payouts, 37% of gamblers report their wins being paid out within one business day, and 50% report payouts within four to nine business days.

Promotions and Bonuses
Section Rating  

3.8 /5

Total Bonus

+ 100 Spins Starburst for 5 consecutive days after first deposit

€1610

Key Facts - Casino Cruise Bonus Review

  • Bonus Codes:

    No special codes are needed. The procedure for bonus redemption is to claim one online before depositing.

  • Extra Spins Eligibility:

    This type of deal may be a part of the welcome offer, as well as a separate position on the menu of weekly promotions.

  • Bonus Terms:

    Bonus money must be wagered in order to be cashed out, or the offer expires.

  • Game Contribution:

    Slots and arcades contribute 100%, while tables contribute only 10%. The least value comes from video cards contribution – only 8%.

Play-through Requirement and Bonus Structure

Info

Welcome package

  • 100%
  • €200
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*New Customer Offer. T&C’s Apply. 18+. £10 minimum deposit. 40 x wagering applies. Bonus valid for 14 days. Minimum £5 wager required to activate 200 Free Spins. 20 Free Spins will be credited per day for 10 days after qualifying deposit/wager is met. Free Spins valid for 24 hours from credit. Players from the following countries are not permitted to receive the first deposit bonus, any deposit bonuses or free spins unless otherwise stated: Lithuania, Belarus, Latvia, Czech Republic, China, Bulgaria, Poland, Bosnia and Herzegovina, Croatia, Greece, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Vietnam, Thailand, Indonesia, Nigeria, Bangladesh, Mongolia and Ukraine. Minimum deposit: $10. The wagering requirement must be met in full within 14 days of the Bonus being credited to your Bonus Balance, otherwise the Bonus Balance will expire. The following Video slots will be excluded from playing with Bonus balance: All Jackpot games, All live games, Pearls of India, Tower quest, Castle Builder, Forsaken Kingdom, Tomb Raider, Tomb Raider 2, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Peek-a-Boo, Aliens, Blood suckers, Big Bang, Champion of the Track, Dead or Alive, Devil's Delight™, Jackpot 6000, Kings of Chicago, Mega Joker, Robin Hood, Super nudge 6000, The Wish Master. *The following Video Slots will contribute 20% towards bonus wagering: Simsalabim, Big Bad Wolf, Supernova, Hot Ink, Arabian Rose.

Info

Exclusive Welcome Bonus

First Deposit Welcome Bonus - Option 2

+ 100 Spins Starburst for 5 consecutive days after first deposit

  • 150%
  • €300
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

Info
  • 100%
  • €10
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*18+ Användarvillkor gäller. T&C’s Apply Apply. Enbart nya spelare. Endast en bonus per Genesis Global Limited varumärke. Läs alltid Bonusvillkoren. Spela ansvarsfullt. www.stödlinjen.se Deposits made via Skrill or Neteller do not qualify for the welcome bonus. Minimum deposit: 100 SEK.

Info

Sign Up Bonus - Germany

  • 100%
  • €200
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*18+. T&Cs Apply. Verantwortungsbewusstes Spielen. Geschäftsbedingungen gelten. gamblingtherapy.org

Info
  • 100%
  • €100
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*New Customer Offer. T&C’s Apply. 18+. #ad.

Info
  • 50%
  • €200
  • 40XB
WCRUISE2
Copy to Clipboard
Info
  • 25%
  • €300
  • 40XB
WCRUISE3
Copy to Clipboard
Info
  • 25%
  • €300
  • 40XB
WCRUISE4
Copy to Clipboard

Our Take

The site offers versatile bonuses and promotions. They are weekly, monthly, and holiday-inspired. All deal offers are on display within the special calendar located in the Promotions section.

The welcome deal may cover several initial deposits. it is available for the new accounts only, 18+. T&C apply. To find out more about the exact percentage, wagering requirements, and a possible share of extra spins complementing the deal, we suggest our readers visit the Promotions section, as conditions may change from time to time. The bonus is cashable.

Based on the history of prior promotions, there may also be daily cash match offers, weekend freebies, cash points for loyalty, occasional virtual pool parties, and more.

While the no-deposit bonus is not on the menu, what is offered instead is the real dream cruise vacation on the luxury ship. To pursue the cruise line dream, a participant must collect prize draw tickets available after depositing money and participate in the draw lottery.

Games and Software
Section Rating  

4.8 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 449
Net Entertainment 170
Play'n GO 94
Show all Providers
Sub Total713

Software

Supported Softwares
Android IOS Windows

Popular Games on Casino Cruise

Our Take

The game selection is truly impressive and reaches over 1,300 releases. There are video and classic slots, tables and video card games, real streaming and arcades. All content is accessible both from the desktop and from the mobile version and app.

The library hosts entertainment from less than ten software developers, but they are of the first league. The biggest game selection is from Microgaming, and fans can count the epic The Dark Knight Rises, hilarious Cashanova, vintage Retro Reels and Retro Reels Extreme Heat, and over 400 more games from this famous studio.

Following Microgaming is Net Entertainment with over 200 games, including the thrilling Dracula, ironic Demolition Squad, futuristic EggOMatic, and the ultimate hit – the South Park.

Apart from these two developers, there are also games from Play’n GO, Quickspin, and NYX. Real Streaming is provided by Europe’s leader in this type of software – Evolution Gaming.

All content is in one lobby, where it’s categorized by  slots, wheels, and more categories. The wheel section hosts options like American, Auto, Double Ball, English, European, French, and more. Among 21 variations are Atlantic City, Big Five, Single deck, Double Exposure, Super Fun 21, Spanish, and Vegas Strip, just to name a few. Some card games cover Caribbean and Cyberstud, Oasis, Pursuit, TXS Hold’em, Triple Pocket Hold’em, and more.

Fans of progressive video slots may enjoy, among others, the legendary Mega Moolah, Cash Splash, and Major Millions by Microgaming. Those who prefer video card games will appreciate the big selection that includes Aces and Faces, All Aces, All American, Deuces Wild, Jacks or Better, and many more.