Luxury Casino

 Key Rating: 3.8

Key Rating3.78

Section Ratings:

Ownership and Associations3.84

Software Providers4.52

Games and House Advantage5

Promotions and Bonuses3.35

Countries and Languages3.83

Banking and Payouts3.75

Contacts and Support4.46

Supervising Authorities3.94

Standings at Gambling Portals4.58

Player Experiences4.41

  (United States: Virginia is not allowed. See the list of 164 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • 100%
    €150     Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:492
    Table Games:18
    Video Poker:16
    Arcade and Variety:25
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
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Luxury Casino Review — Main Takes
Luxury Casino belongs to one of the biggest groups online. Even though it offers a somewhat old-fashioned design, all popular up-to-date features are still available, and they are;
  • Easy Depositing
    Different depositing options are offered, including several variations of e-wallets, cards, and bank transfer systems.
  • Minimal Risk
    Our statistics show the estimated non-payment risks to be low.
  • Shared VIP Points
    Being part of the Rewards group, Luxury grants access to a shared account of 29 titles where loyalty points can be accumulated.
  • Download or Instant Play
    Both download and instant play modes are available.
  • Mobile Compatibility
    Owners of portable devices can enjoy the mobile version and app for iOS.
  • Fast-Reacting Support
    The help desk is opened 24/7 via all types of contact, and more than half of feedback gives positive reviews of the support group.
 
General Information
Section Rating: 4.1  
 

Main

Associated Companies
Owned by Casino Rewards
(Apollo Entertainment Limited)
Affiliate Program
Rewards Affiliates  
Licensed in
Kahnawake
Year Established
2009 

Associated Casinos

Titles
Average rating
3.58
Partner Casino Restrictions
One welcome bonus per group until a deposit is made

Additional Betting Options

  • None

Other

Languages Supported

Casino Web Site English, Russian, Swedish, German

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Luxury was founded in 2009. It is licensed and regulated by the Kahnawake Gaming Commission, and offers all types of entertainment, including live dealer games. The brand is managed by the Casino Rewards group, which has been in operation since the early 2000s. It is a member of the Interactive Gaming Council which ensures fair online gaming, and it has been granted a Safe & Fair seal from the independent audit institution eCOGRA.

The reviewed website has over 10 million players. It uses English for the convenience of UK clients, but is also available in German for the users of Luxury Deutsch, Swedish for Sverige online visitors, and Russian. Germany, Russia, and the Netherlands are retargeted to regional subdomains. Many other EU customers are also accepted, while the title gets most of its visits from Canada, Germany, and Romania.

The design may not be as sophisticated and up-to-date as at many other modern gambling destinations nowadays offer, but all the essential technical needs are met. The mobile version is most convenient for Android, while a separately developed app mobile download operates on the iOS platform - iPhones, iPads, and other gadgets. Here, owners of gadgets will find the same promotions, and plenty of video and progressive slots.

The full site features a no-download flash version, but the collection of instant play games will be somewhat limited. Plus, they are not accessible without the login for desktops, or a mobile login for portable devices. To earn a generous welcome bonus and the entire collection of entertainment, developers offer download software. The instalment process is easy and automatic, and the sign in process is standard.

Contacts and Support

General

Current Casino Time13:34 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-888-942-7466

UK+44-800-917-1545

Canada US+1-866-312-7466

Other countries Denmark, Germany

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleApollo Entertainment Limited

Street & NumberVilla Seminia, 8 Sir Temi Zammit Avenue

CityTa'Xbiex

CountryMalta

Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Kahnawake

License Name Kahnawá:ke Gaming Commission

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 3.8  
 

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies CAD, EUR, GBP, USD  

Payout Times

Advertised payout time

To e-wallets  from 3 to 3 Business days

By cheque from 5 to 23 Business days

Of that, reversal period 2 days

Reported payout time

For this casino from 3 to 3 days, median is 3 days

For all associated casinos from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 7 days, best guess 3 days

Non-payment risk  1%

Limits

Max cashout one time 4000

Max cashout monthly 16000

Withdrawal Min A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD 

Max cashout details Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week 

Our Take

Customers can count on a decent selection of deposit methods - not a huge range, but one which covers audience demand: Neteller, PayPal, EcoPayz international e-wallets, and QiWi for Russians, while the selection of cards includes Visa, Maestro, MasterCard, EntroPay, as well as the Italian versions Postepay and Kalibra, and prepaid cards Paysafecard and Neosuf.

The following offline bank transfer options are also available: Citadel Commerce, iDebit, Trustly, American eCheck, Canadian InstaDebit, Austrian EPS, Scandinavian PugglePay and Euteller, German Sofort and GiroPay, Portuguese Multibanco, Polish Przelewy24, and iDeal for the Netherlands. Deposits are accepted in British pounds, Euros, and US and Canadian dollars.

One-time cash-out limits reach 4,000 EUR, while the monthly limit is 16,000 EUR, which is the average. The advertised withdrawal time is up to three days, and winners report the cashier to meet the deadline in most cases. The estimated non-payment risk is only 1%.

Fees

Player Activity Account inactivity for 90 days may result in fees

Withdrawal Fees  Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT 

Other

Withdrawals Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days 

 
Web Reputation
Section Rating: 4.5  
 

Player Experience Summary 

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusAccredited
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Online reviews from the leading gambling portals are mostly positive. The status at CasinoMeister is “Reserved”. AskGamblers rates it eight out of ten, LCB’s rating almost reaches the maximum, with four out of five, while the POGG Rating is low – only four out of ten. Feedback from registered members is positive in 60% of cases. Complaints take up the remaining 40%, 70% of which are solved by help desk representatives via 24/7 live chat, phone, and e-mail.

 
Promotions and Bonuses
Section Rating: 3.4  
 
 
*Total Bonus:  €1000
 
 

Key Facts - Luxury Casino Bonus Review

  • Promo Codes: If claimed, the offer is added to the account automatically after depositing, without any bonus codes.
  • Possible Promotions: Offers include welcome bonus, a loyalty program, and daily promotions.
  • Free Spins Availability: These are among the regular promotions.
  • Game Contribution: Slots and arcades contribute 100%, table games – from 2% to 50%, and video poker – up to 10%.
 

Play-through Requirement and Bonus Structure

  • Sign-Up Bonus 
  • Cashable
  • 100%
  • €150
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • Sign-Up Bonus 
  • Cashable
  • 50%
  • €200
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • Sign-Up Bonus 
  • Cashable
  • 25%
  • €300
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • Sign-Up Bonus 
  • Cashable
  • 50%
  • €200
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB
  • Sign-Up Bonus 
  • Cashable
  • 100%
  • €150
  • 60XB
  • S
    Slots
    Contribute: 100%
    Wager: 60xB
    T
    Table Games
    Contribute: 2-50%
    Wager: 120xB to 3000xB
    V
    Video Poker
    Contribute: 0-10%
    Wager: 600xB to Unlimited
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 60xB

Our Take

The welcome bonus covers the first five deposits. Bonus terms and conditions are hard – 60xB, but those who claim the proposition have 60 days to meet them. Once wagering requirements are completed, bonus money can be cashed out.

Together with over 20 partner operators, such as BlackJack Ballroom, Aztec Riches, Kingdom, Challenge, and more, they form the unique and massive VIP club where active regulars can wager at several of the group’s titles, and accumulate loyalty points in a single account. Progressing to the VIP status means getting superb support, priority gameplay, special bonuses, invitations to events worldwide, and so much more.

 
Games and Software
Section Rating: 4.8  
 

Downloadable Software

Provider Microgaming
Popularity 3 (used by 56 out of 965 casinos)
Game Speed  Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
PC Performance  Heavy (CPU 20%, Ram 450MB, HDD 500MB)
Number of games 574 (Slots: 431, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 468
Total468

Mobile Software

Mobile Version Available

Popular Games on Luxury Casino

 

Our Take

This library is powered solely by Microgaming. There are just over 510 games of all types. The list of video poker games is particularly rich, offering 16 classifications and players will also be satisfied with the selection of table games, blackjack variations in particular. 50 different arcades form a decent collection. Slots feature such popular creations as Stash of the Titans, Stardust, and Playboy.

Most Microgaming-powered locations have a similar lobby pattern. It features the following categories: 5 reel slots, 3 reel slots, video poker, blackjack, roulette, table games, progressive slots, and variety games.

Based on the published RTP reports, the percentage of return is average, at 96.68%. The highest rates are for slots, with RTP reaching 96,73, while table games demonstrate the lowest percentage with 96,09%.

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