Lucky Emperor Casino

Key Rating

4.3/5

Key Rating

4.32

Section Rating

Ownership and Associations

4.12

Software Providers

3.52

Games and House Advantage

5

Promotions and Bonuses

3.11

Countries and Languages

3.86

Banking and Payouts

3.92

Contacts and Support

4.42

Supervising Authorities

3.87

Standings at Gambling Portals

4.58

Player Experiences

4.96
(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)
  • 100%
    €100

    Welcome bonus. Click the icon to claim.

  • Slots:472
    Table Games:18
    Video Poker:16
    Arcade and Variety:25
  • Estimated payout time is 3 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

Lucky Emperor Casino Review — Main Takes

Lucky Emperor Casino belongs to a big online gaming network, which entitles its registered players to plenty of benefits. Among the key points are:

  • Yearly Giveaways

    The brand’s owner, Rewards group, holds regular giveaways with yearly budgets exceeding $50 million.

  • Download for More

    The complete game library is offered in downloadable software. Instant play has a slightly smaller amount of entertainment.

  • One Software Provider

    All games, from slots and table games to video poker and live dealer, are provided by Microgaming.

  • Good Game Choice

    Despite one manufacturer in the lobby, all game cohorts are represented with a decent selection of options.

  • Mobile Compatibility

    Owners of mobile phones and tablets that prefer to play on the go can use the instant mobile adaptation.

  • Registration Bonuses

    New accounts can claim welcome deals, which are subject to the wagering requirements.

Latest casino news

General Information
Section Rating  

4.1 /5

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

13:54 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-888-942-7466

UK

+44-800-917-1545

Canada US

+1-866-312-7466

Other countries

Denmark, Germany

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Licensing Authority

Location

Kahnawake

License Name

Kahnawá:ke Gaming Commission

Complain

via Email | via Website Form

Postal Address
Title

Kahnawá:ke Gaming Commission

Street & Number

P.O. Box 1799, Old Malone Highway, Kahnawake Mohawk Territory

City

Quebec

Country

Canada

Postcode

J0L 1B0

Phone

None

Fax

+1- 450-635-1139

Email

None

Web Site

http://www.gamingcommission.ca/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Active Page

Our Take

Lucky Emperor was launched in 2003. It is licensed and regulated by the Kahnawake Gaming Commission and is owned by Casino Rewards, a group considered to be among the biggest in online gambling. It runs up to 30 titles, including Blackjack Ballroom, Captain Cooks, Players Palace, Vegas Country, Vegas Slot, Golden Tiger, Grand Mondial, and Grand Hotel.

All in all, there are about 15 million players registered at the network. The connections between all the company’s group participants allows everyone within the network to have one loyalty program for all gaming locations, including VIP status.

Also, any member of the Rewards label gets access to limitless types of entertainment, including progressive jackpots. The group takes pride in hosting the Millionaires’ Club. The name was given because at least six of its members have become millionaires playing at the company’s gambling destinations. One of them, D.P., set a record by winning over $11 million on Mega Moolah from a mobile phone.

Lucky Emperor operates in English but offers games in up to 20 languages, including Chinese, Russian, Czech, German, Greek, and many others. The website gets most of its visits from Russia, Austria, Germany, Georgia, and Romania; but it is available for many countries around the globe, accepting users from the UK, Europe, and Asia.

The design is minimalistic and may now look a bit outdated, compared to the newly opened operators across the industry. The home page consists of the sign up offer, game previews, and recent winners located among Japanese landscapes with blooming sakuras and the Emperor’s palace.

The platform does not have adaptive design. However, it detects the device from which the customers enter and offers a more modern flash adaptation for Mac owners. It also automatically redirects anyone entering services from the portable device to the mobile mode of the sister title.

Anyone willing to join has to use the download to install the software. The process is easy and understandable, and most of it is automatic. Once installed, it will offer the registration form with standard personal, contact, and banking information required. A newbie will need a password no less than four characters in length, which contains both letters and numbers.

Banking and Payouts
Section Rating  

3.9 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
CAD, EUR, GBP, USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 3 Business days
By cheque
from 5 to 23 Business days
Of that, reversal period

2 days

Reported payout time
For this casino
from 2 to 5 days, median is 2 days
For all associated casinos

from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 7 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
1%

Limits

Max cashout one time

4000

Max cashout monthly

16000

Withdrawal Min

A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD

Max cashout details

Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week

Fees

Player Activity

Account inactivity for 90 days may result in fees

Withdrawal Fees

 Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT

Other

Withdrawals

Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days

Our Take

The cashier supports a big range of depositing methods, both international and local. Most clients will take advantage of online systems such as Neteller, Skrill, Ecopayz, and PayPal; or cards, including Visa, Maestro, Entropay, and prepaid Paysafecard. Bank transfer is available for depositing, and bank checks can be used for withdrawal.

Residents from Russia may pay at QIWI and those from France at Neosuf. There are Sofort and Giropay for Germans, Przelewy24 for Poland, Trustly and Euteller for Scandinavian countries, POLI for Australia, and iDebit for Canada.

The selection of currencies is not as broad as the selection of depositing methods. The cashier operates in US and Canadian dollars, Euros, and British pounds.

The advertised payout time is three days for e-wallets and up to 23 business days for bank checks. Winners report to receive their money in three days. The estimated non-payment risk is 3%.

Withdrawal amounts start at 50USD and may be no more than 4,000USD per one-time cash outs and no more than 16,000USD per month, which is not that much. Those who manage to win sums exceeding their total purchases across the network five times or more are entitled to a maximum of 4,000 payouts per week.

As for withdrawal fees, anyone choosing mail or courier checks will be charged. Accounts that are inactive for more than 90 days are also subject to fees.

Web Reputation
Section Rating  

4.8 /5

Gambling Portal Ratings

LCB
4.2
Askgamblers Casino
7.62
Casinomeister
8.1
ThePOGG
6.75

Gambling Portal Statuses

LCB

No Status

Askgamblers

Good

Casinomeister

Accredited

Online Casino City

No Status

Our Take

The reviews from the online gambling portals are mixed. When our publication was written, the status at Askgamblers was “Good”, and the rating was eight out of ten. LCB assigned Lucky Emperor four out of five. On the other hand, ThePOGG Rating gave no more than five out of ten.

The reviewed place to bet and win holds the Safe&Fair seal from eCOGRA. Being one of Rewards’ network participants, it also pays specific attention to the fairness and transparency of interactions with clientele because the owner is a member of the Interactive Gaming Council, which is a non-profit organization that lobbies for safe and responsible gaming.

Up to 75% of feedback from on forums is positive, and only 13% is negative. Visitors often praise the support group that’s available 24/7 by live chat, e-mail, and phone. Issues that are not resolved by the help desk can be taken to eCOGRA.

Promotions and Bonuses
Section Rating  

3.1 /5

Total Bonus

€100

Key Facts - Lucky Emperor Casino Bonus Review

  • Bonus Codes:

    No special codes are needed to be eligible for the offers.

  • Game Contribution:

    Slot machines and arcades contribute 100%. Table games contribute from 2% to 50%, which may lead to wagering bonuses up to 300 times. Video poker contributes only 10% and has to be wagered 600 times.

  • Free Spins Availability:

    This type of offer is not part of the sign up bonus, but it may be obtained among the regular promotions.

  • Cashable:

    All bonuses are cashable upon completion of the wagering requirements.

Play-through Requirement and Bonus Structure

Info
  • 100%
  • €100
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

There may be a variety of bonuses – from the no-deposit deals to free spins and welcome promotions, as well as the loyalty program. Details on the sign-up bonus should be checked at the corresponding section of the website, as well as the play-through requirements and time given to complete them.

As a member of the Rewards Group, everyone may also become a VIP. In order for this to happen, one has to collect enough Status Points to move up the status levels to the very top – the sixth stage of loyalty.

Status Points are collected by wagering at any of the group’s participants, including the Lucky Emperor. Activity has to be constant though. One can stay at a certain stage for no longer than current and next calendar month.

Games and Software
Section Rating  

4.3 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 55 out of 991 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

575 (Slots: 432, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 450
Total450

Software

Supported Softwares
Android IOS Windows

Popular Games on Lucky Emperor Casino

Our Take

The library and all entertainment is powered by Microgaming. There are more than 450 releases – a number quite high for a place with only one software provider.

All types of game classifications are represented. Apart from video slots, a good selection of table games is offered, especially roulette and blackjack. Almost all of Microgaming’s video poker games are also hosted at the library. The collection of arcades, scratch cards, and Keno will also satisfy the demands of fans of this cohort.

The complete choice of releases is provided only via the installed interface.

As with many lobbies focused solely on Microgaming’s content, entertainment online is divided into two lobbies – for live and RNG play, but not it is all assembled at the Games lobby. Live section offers baccarat, roulette, blackjack, and Hold’em. Games feature the following categories:

  • Jackpots with the collection of manufacturer’s ultimate hits like King Cashalot, Mega Moolah, and Treasure Nile.

  • Video slots where the selection is sub-sorted by 20+ lines, 5-15 lines, Bonus, Free Spins, and Megaspins. Among hits are Tomb Raider, Thunderstruck II, and Immortal Romance, just to name a few.

  • Tables such as Classic, European, Atlantic City Blackjacks, French, European, Multi-Wheel Roulette, Cyberstud, 3 Card, and Caribbean Draw table pokers, and many others.

  • Video poker games among which there are Aces and Eights, All American Poker, Jacks or Better, Joker Poker, and Tens or Better Poker.

  • Variety Games in which visitors may choose Beer Fest, Hand to Hand Combat, Germinator, Hexaline, and more.