Citadel Commerce


Roadmap to Citadel Commerce Casinos

Citadel Commerce has been up and running for more than two decades. Launched in the UK, it made its way to over 300 banks, making online payments so much easier for customers. 


No accounts, no registration, and no risky transactions – these are all the signature qualities of this banking method. Also, despite being UK-based, Citadel Commerce is available in many countries across Europe, which makes it a desirable deposit method for many online casinos.


The key question then remains, what are the recommended online lobbies to head to in order to both play great games, claim lots of promotions, and use Citadel Commerce?


This is exactly what our review focuses on. With an extensive collection of online gaming lobbies, we narrow the search down to those that accept this banking method. We also take a closer look at their promotional policies and establish if there are any restrictions for welcome and ongoing propositions.


Join us in discovering the list of recommended websites and the guidelines for becoming a user of Citadel Commerce.

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Best Citadel Commerce Casinos

Predictably, many of the online operators on this list are compliant with the United Kingdom Gambling Commission and are targeted at the UK market. However, there is also a list of brands regulated by the Malta Gaming Authority and the jurisdiction of Curacao.


Among others, we can recommend Betway. This is an established brand with permits from MGA, UKGC, and the jurisdictions of Italy, Spain, Denmark, and Sweden. It exists online since 2006 and has multiple betting options. The list includes hundreds of games, a big live dealer lobby, poker, bingo, and Sportsbook.


Another popular and established platform that added Citadel Commerce to its cashier is Spin Palace. It is a Malta-compliant place to bet and win that exists online since 2001 and has high ratings and lots of positive feedback from its registered members. The choice is between hundreds of slots, table games, and live dealer releases. 


Joining the list of recommended brands is also Vegas Country Casino. It is licensed and regulated by the jurisdiction of Kahnawake, which makes it a great website for the Canadian players. Citadel Commerce works in this country.

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Citadel Commerce Facts and Figures

The UK-based story of this method started in 2020, but the brand’s story roots back to even earlier. 


Citadel Commerce is a company that stands behind myCitadelWallet, an online payment method available to players from more than 50 countries. Citadel is headquartered in Vancouver, Canada, and is a registered Payment Institute (UK) and a member of the UK Electronic Money Association. The initial idea was that the players may fund their Citadel e-wallets from their bank accounts and then transfer money to their merchant accounts.


As the idea evolved, the method turned into an instant banking software that requires no account setup, as well as no need to maintain and refill an e-wallet.


So, how exactly does it work?

  • The task is to find whether an online merchant is compatible with Citadel Commerce.
  • Then, if this method is available for your country, you are to choose either of the banks that supports it.
  • Log in to your bank account and select an account that you want to make a transaction from.
  • Confirm the payment.

A few important notes here. Citadel Commerce is a gate rather than a financial institution. Therefore, it will not store cash, nor will it be responsible for refunds. You will have to take care of this on your own by contacting the merchant if the need for a refund arises.


Citadel Commerce does save the history of transactions. On billing, each of the transactions will appear marked as “Citadel Commerce”.


If you are a beginner, you will have limits on the first transactions. There are no definite numbers, and it will all greatly depend on the bank you work with. The platform currently cooperates with over 300 banks in more than 15 countries. The list includes Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, Germany, Italy, Lithuania, Portugal, Slovakia, Spain, Sweden, the United Kingdom, and the United States.


Depending on the frequency with which you are using Citadel Commerce, the limits will go up. In case you’ve overused the limit, you will need to wait a day or two.

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Consumers are given a limit the first time they submit a payment. The limit will depend on which bank is used and to which merchant the funds are transferred. If you use more than one bank to make payments, your limit may be different depending on the bank. Your updated limit will be displayed at the end of each payment.
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Best Citadel Commerce Bonuses

When we were doing the research we did not come across any specific promotions created specifically for Citadel Commerce. On the other hand, we did not find any online lobbies restricting their members from using bonuses if the clients use this payment method.


In each of the casinos compatible with Citadel Commerce on this list, there is a decent selection of bonuses. Welcome deals are the most popular offer, but there are also quite a few ongoing propositions.


The starter package at Betway offers cash match deals on three initial deposits, and these are between 100% to 50%. The wagering requirements are 50xB, and both the promotional money and wins can be then cashed out.


Newbies of Spin Palace can count on a 100% cash match on each of the three initial deposits, and the play-through terms are 50xB. Slot machines will contribute up to 100% towards these requirements. In the Vegas Country, the welcome package covers the initial deposit only, but there are also lots of ongoing propositions.

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Will Citadel Commerce support my currency?

Citadel Commerce supports currencies of the countries it operates in, and mostly, we are talking about USD or EUR. It will also convert any of the currencies in case if it is necessary.

Can I use Citadel Commerce for casino deposits?

The quick answer is yes, you can. However, the selected online operator has to support this payment method. On the client’s side, you have to have an account in any of the banks supported by the payment method.

How exactly will the instant payment to a casino work?

You will pick an operator, opt-in for Citadel Commerce, select one of the banks, log in to your bank account, and select the amount of cash you would like to send to the cashier of the casino. This transaction will be instant.

What if I want a refund on my deposit, will Citadel Commerce be able to resolve this issue?

Citadel Commerce does not file refund requests, and in order to get one, you will need to contact the casino directly.

How can I increase my banking limits with this payment method?

There is not a quick fix to this issue. The limits will go up automatically on their own based on the frequency of your transactions.