Challenge Casino

Key Rating

3.5/5

Key Rating

3.53

Section Rating

Ownership and Associations

4.12

Software Providers

0.97

Games and House Advantage

5

Promotions and Bonuses

3.21

Countries and Languages

3.32

Banking and Payouts

3.75

Contacts and Support

4.42

Supervising Authorities

3.94

Standings at Gambling Portals

4.55

Player Experiences

4.95
(United States: Virginia is not allowed. See the list of 187 casinos accepting United States: Virginia)

Supervision

Challenge Casino Review — Main Takes

Being one of the oldest casinos in the Rewards Group, and also one of the oldest online venues, Challenge has the following characteristics:

  • No Mobile Assistance

    A mobile version is not available, but owners of mobile phones can take advantage of other network options, as all use the same software.

  • Two Gaming Modes

    There is still a download software, and certain games are also available online in the instant play mode.

  • Single Software Developer-Powered Library

    All content is from the Microgaming software developer.

  • Choice of Entertainment

    All types of games are available, and all of them are represented well in their categories.

  • Convenient Depositing

    Due to the extensive selection of banking options, there are many ways to add money to your account.

  • Quality Services

    More than 60% of customers are satisfied with the services they received.

Latest casino news

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General Information
Section Rating  

4.2 /5

Languages Supported

Casino Web Site
English, German

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

18:37 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-888-942-7466

UK

+44-800-917-1545

Canada US

+1-866-312-7466

Other countries

Denmark, Germany

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Licensing Authority

Location

Kahnawake

License Name

Kahnawá:ke Gaming Commission

Complain

via Email | via Website Form

Postal Address
Title

Kahnawá:ke Gaming Commission

Street & Number

P.O. Box 1799, Old Malone Highway, Kahnawake Mohawk Territory

City

Quebec

Country

Canada

Postcode

J0L 1B0

Phone

None

Fax

+1- 450-635-1139

Email

None

Web Site

http://www.gamingcommission.ca/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted  

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Active Page with Rep

Our Take

Challenge Casino online has provided classic services since 1999 under the gaming license issued by the Kahnawake Gaming Commission. The owner is the Casino Rewards group, which has a portfolio of 29 other titles, making it one of the biggest online network in the industry. The list of sister sites includes, but is not limited to, Virtual City, Yukon Gold, Villento, Lucky Emperor and Vegas Country.

All services are provided in several languages, including Danish, English and German. This brand is primarily visited by gamblers from India, Germany, and Azerbaijan.

Regardless of the country of origin, all accepted users can either try the download software or the Flash version. A mobile mode is not available, but several associated websites can be used to play from portable devices, since all of them are powered by Microgaming.

While the selection of bonuses may differ, there is an obvious benefit of having an account in several titles of the Rewards Group. The company unites all of its participants through a shared loyalty points program, and wagering simultaneously in several places results in the quick accumulation of points – and even more benefits.

In order to enable the play now option, players need to register either while downloading and installing the software, or they can do so online.

Banking and Payouts
Section Rating  

3.8 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
CAD, EUR, GBP, USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 3 Business days
By cheque
from 5 to 23 Business days
Of that, reversal period

2 days

Reported payout time
For this casino
from 1 to 5 days, median is 3 days
For all associated casinos

from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 7 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
1%

Limits

Max cashout one time

4000

Max cashout monthly

16000

Withdrawal Min

A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD

Max cashout details

Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week

Fees

Player Activity

Account inactivity for 90 days may result in fees

Withdrawal Fees

 Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT

Other

Withdrawals

Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days

Our Take

All deposits should be done in the major currency trio, which is Euros, US dollars or British pounds, or in the two other currencies accepted by the cashier – Canadian and Australian dollars.

Ways to deposit money include a standard selection of cards, e-wallets, and prepaid vouchers, as well as offline bank transfer, and such payment systems as Citadel Commerce, iDebit, Trustly, and services designed specifically for gamblers from the USA, Canada, Australia, Austria, the Netherlands, Germany, Portugal, Scandinavia and Poland. Bank checks are also available for withdrawal.

During a single financial transaction, winners cannot request more than 4,000 Euros, and the monthly limit is 16,000 Euros. The estimated non-payment risk is low – only 1%, while the time of cash out may extend up to three business days, which is the standard payout time for all operators of the Rewards Group.

Web Reputation
Section Rating  

4.8 /5

Gambling Portal Ratings

LCB
3.8
Askgamblers Casino
7.78
Casinomeister
8.1
ThePOGG
6.65

Gambling Portal Statuses

LCB

No Status

Askgamblers

Good

Casinomeister

Accredited

Online Casino City

No Status

Our Take

Gambling portals have mixed reviews regarding this place to bet and win. The evaluation from CL features the status “Great”, and the portal’s rating is four out of five. The same assessment can be found at LCB. Whereas the POGG Rating puts Challenge on the warning list, AskGamblers rates it with a high eight out of ten.

As for real reviews from registered members, about 85% of them are positive. People are generally satisfied with the work of the help desk, and the good game selection from a reputable software developer. Only 8% of the responses are complaints, primarily caused by slow payouts and a lack of diversity in bonuses.

If problems or questions emerge, everyone can either address the support staff via 24/7 live chat, e-mail and phone, or escalate conflicts to the supervising authority, which is eCOGRA.

Promotions and Bonuses
Section Rating  

3.2 /5

Key Facts - Challenge Casino Bonus Review

  • Bonus Codes:

    Codes are not required, and all bonuses are added automatically after the deposit is made.

  • Game Contribution:

    The highest contribution – 100% - is from slot machines and arcade games. Table games count from 2% to 50% towards the wagering requirements, and video poker contributes up to 10%.

  • Cashable:

    Bonuses can be cashed out upon the completion of rollover terms.

  • Wagering Requirements:

    Bonuses must be played through 60x.

Play-through Requirement and Bonus Structure

Info
  • 25%
  • € 800
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info
  • 50%
  • € 150
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info
  • 100%
  • € 50
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

The selection of offers is not large. Loyalty points, friend referral bonuses and a sign-up offer are among the standard promotions. The welcome bonus is a massive package for up to 1,000 Euros on the first deposits. Deals must be wagered 60x before they can be cashed out.

Games and Software
Section Rating  

3.0 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 52 out of 1081 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

572 (Slots: 429, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)

Software

Supported Softwares
Android IOS Windows

Popular Games on Challenge Casino

Our Take

Users can count on a diverse library of up to 500 releases from Microgaming. There are many slots, including the iconic video titles Immortal Romance, Avalon, and Thunderstruck, the unbeatable leader of all progressive jackpots Mega Moolah, and plenty of classic reels.

The software is also among the first ones when it comes to producing video poker games, and players will find 16 variations in the library, including the popular Jacks or Better and even rarer variations.

Among arcades, there are Bingo, Keno, Scratch Cards, and Vintage arcade games. The collection of table play is also decent. There are plenty of variations of roulette, such as American, French, and European, and many types of blackjack, as well as other table games.

The lobby is standard, and everyone can search under such categories as Video Slots, Scratch Cards, Table Play, Video Poker, Variety and Progressive.