Music Hall Casino

Key Rating

3.7/5

Key Rating

3.68

Section Rating

Ownership and Associations

4.12

Software Providers

3.52

Games and House Advantage

5

Promotions and Bonuses

3.21

Countries and Languages

3.89

Banking and Payouts

3.75

Contacts and Support

4.42

Supervising Authorities

3.79

Standings at Gambling Portals

3.86

Player Experiences

4.95
(United States: Virginia is not allowed. See the list of 189 casinos accepting United States: Virginia)

Supervision

Music Hall Casino Review — Main Takes

Music Hall Casino belongs to a reputable and impressively big online network. Stylized as the stage of the vintage music hall, the heavy red curtains are lifted to let everyone participate in the fun. Key information about this brand includes:

  • No Mobile App

    There is no mobile version or app so all owners of portable devices wanting to gamble on the go will be forwarded to the network’s alternative websites.

  • Two Gaming Modes

    Everyone can choose between Flash and download versions.

  • Multiple Banking Options

    The cashier offers a variety of cards, e-wallets, and payment systems for easy and convenient deposits and withdrawals.

  • Many Sister Sites

    Members of the group can also play at more than twenty other titles run by the Rewards group, to which the Music Hall belongs.

  • Quality Services

    More than 90% of feedback on forums are positive comments about the received services.

  • Single-Software Library

    All games are from a single but very reputable software developer - Microgaming.

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General Information
Section Rating  

4.1 /5

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-888-942-7466

UK

+44-800-917-1545

Canada US

+1-866-312-7466

Other countries

Denmark, Germany

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Social Media

Casino accounts

Licensing Authority

Location

Kahnawake

License Name

Kahnawá:ke Gaming Commission

Complain

via Email | via Website Form

Postal Address
Title

Kahnawá:ke Gaming Commission

Street & Number

P.O. Box 1799, Old Malone Highway, Kahnawake Mohawk Territory

City

Quebec

Country

Canada

Postcode

J0L 1B0

Phone

None

Fax

+1- 450-635-1139

Email

None

Web Site

http://www.gamingcommission.ca/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted  

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Music Hall Casino was launched in 2001 by the Casino Rewards Group. This company requires little introduction because it is one of the biggest networks in the industry of virtual gambling out there. It consists of more than twenty-five different operators, and among them are Blackjack Ballroom, Quatro, Aztec Riches, Captain Cooks, Golden Tiger, Grand Hotel, Strike It Lucky, and many others.

The reviewed place to bet and win provides standard services and entertainment under a gaming license issued in Kahnawake. The content is in English only, and the most frequent visitors are from China. However, the geography of accepted countries is quite broad, and a lot of them are allowed to register.

Users can either play instantly from the browser using the Flash mode or download and install the software. There is no mobile version, which is common practice in the Rewards group. Those wanting to play from portable devices can use mobile versions of the sister sites, like Luxury, which provide the same software and similar bonuses.

The play now mode is only available to registered customers. Everyone can sign up both online and during software installation. Among the benefits available to registered accounts is access to the shared program of bonuses provided by the Rewards group. This means that those having more than one of the network’s logins can start a shared bonus account and accumulate loyalty points more quickly, as well as enjoy many of the features available to active regulars.

Banking and Payouts
Section Rating  

3.8 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
CAD, EUR, GBP, USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 3 Business days
By cheque
from 5 to 23 Business days
Of that, reversal period

2 days

Reported payout time
For this casino
from 2 to 6 days, median is 3 days
For all associated casinos

from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 7 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
1%

Limits

Max cashout one time

4000

Max cashout monthly

16000

Withdrawal Min

A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD

Max cashout details

Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week

Fees

Player Activity

Account inactivity for 90 days may result in fees

Withdrawal Fees

 Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT

Other

Withdrawals

Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days

Our Take

This cashier accepts deposits in Euros, Canadian and US dollars, and British pounds. Several ways to add money to the accounts include offline bank transfer and such payment methods as Citadel Commerce, iDebit, Trustly, and several country-targeted services. Residents from the USA, Canada, Australia, Scandinavian countries, Austria, the Netherlands, Portugal, Germany, and Poland will find at least one payment system designed specifically for their country.

There are also standard and widely-used methods such as EcoPayz, PayPal, and Neteller e-wallets, and the Russia-targeted QiWi service. Among prepaid vouchers are Paysafecard and Neosuf, and players can also use Visa, Maestro, MasterCard, Entropay, Postepay, and Kalibra. Withdrawal options include the possibility of using bank checks.

The cash-out limits are rather low. No more than 4,000 Euros are allowed per day, and the monthly limit is 16,000 Euros. The estimated pay-out time is up to three business days, and the risk of non-payment is no greater than 1%.

Web Reputation
Section Rating  

3.7 /5

Gambling Portal Ratings

LCB
4
Askgamblers Casino
3.85
ThePOGG
3.15

Gambling Portal Statuses

LCB

No Status

Askgamblers

Good

Casinomeister

Reservation

Online Casino City

No Status

Our Take

The professional evaluations differ dramatically from one gambling portal to another. While the POGG Rating gives a Not Recommended status, AskGamblers labels the location “Good” and rates it at eight out of ten. The verdict of the LCB portal is a rating of four out of five.

On the other hand, registered clientele is almost unanimous in their opinions. More than 90% of reviews are positive while only 8% are complaints, which is a very low percentage. Among features appreciated by many are a good game selection, fast payouts, and helpful support assistance. Gamblers notice that withdrawals made with Skrill are processed in less than a day. The most common complaint is that there should be a better selection of bonuses.

All the usual ways to contact the helpdesk are provided, including email, phone, and 24/7 live chat. The supervising authority, eCOGRA, can be called in as a non-biased dispute resolver in major conflicts.

Promotions and Bonuses
Section Rating  

3.2 /5

Key Facts - Music Hall Casino Bonus Review

  • Bonus Codes:

    Offers are added automatically after depositing, and no promo codes are required.

  • Cashable:

    Bonuses can be converted to cash and withdrawn upon completion of rollover terms.

  • Game Contribution:

    Slot machines and arcades contribute 100%, while table games count from 2% to 50% towards the wagering requirements, and video poker contributes only up to 10%.

  • Wagering Requirements:

    The play-through requirements are hard because the bonus has to be wagered 60x.

Play-through Requirement and Bonus Structure

Info
  • 25%
  • € 500
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

All newbies can claim the welcome bonus, which is 25% on the first deposit. The bonus should be wagered 60x within sixty days, after which it can be cashed out. Those who have already registered can benefit from collecting loyalty points and exchanging them for benefits, referring friends and earning money once their friends have deposited and wagered, or choosing from among the several ongoing promotions.

Games and Software
Section Rating  

4.3 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 52 out of 1134 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

570 (Slots: 427, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 444
Total444

Software

Supported Softwares
Android IOS Windows

Popular Games on Music Hall Casino

Our Take

This is a mono-software library, with all games provided by Microgaming. The number of releases on offer is decent, at around five hundred, of all types – from slot machines and arcades to table games and video poker.

The instant version contains a smaller amount of entertainment, while those using the download mode will be able to enjoy the entire selection. As all the other platforms in the Rewards group are also powered by Microgaming, everyone wanting to gamble on-the-go will be forwarded to sister libraries with the same selection of games from this provider.

Most of the collection is made up of slot machines, and fans of this cohort can enjoy the best releases of this renowned software studio, such as Immortal Romance and Tarzan video slots, Break da Bank Again classic reels, and Mega Moolah progressive jackpot game, to name just a few.

Fans of video poker will also be satisfied with the large selection on offer of over fifteen variations, including popular Deuces Wild, Joker Poker, All American, and rare classifications. Table games feature plenty of roulette and blackjack types, as well as table pokers, baccarat, and more. There are also quite a few arcades.