Captain Cooks Casino belongs to a large network of reputable brands. Key facts worth knowing about it are:
Experience and Reputation
It has been on the gambling market for over 15 years.
Technological Diversity
Clients can choose between download and instant play modes.
Mobile Support
There is a specially developed portable version compatible with Android, iOS and Windows.
Selection of Sister Casinos
Its owner manages more than 20 other websites, which are all united by one loyalty rewards program.
Powered by Single Software
All entertainment is provided by Microgaming.
Big Choice of Games
More than 400 games of all types are available.
Owned by
Casino Rewards
United States
20:19 (UTC+0)
Yes
Yes
Yes
+1-888-942-7466
+44-800-917-1545
+1-866-312-7466
Denmark, Germany
Complaints may be resolved by Ecogra
Kahnawá:ke Gaming Commission
Kahnawà:Ke Gaming Commission
P.O. Box 1799, Old Malone Highway, Kahnawake Mohawk Territory
Quebec
Canada
J0L 1B0
+1 450 635 1076
+1 450 635 1139
http://www.gamingcommission.ca/
Complaints Accepted
IBASNot Accepted
None
Inactive Page
Captain Cooks Casino has been in the online gambling market since 1999. Not only it is one of the oldest places to bet and win on the Internet, but it also belongs to one of the web’s largest networks – the Rewards Group.
This company manages roughly 30 gambling destinations, including Colosseum, Music Hall, Lucky Emperor, Players Palace, and many others. All of them are linked by the centralized loyalty program, which makes it a convenient and beneficial experience for everyone to hold two or more accounts.
The platform provides all types of games, and owns the license from the Kahnawake Gaming Commission. The content is available in multiple languages, including Danish, English and German. Most visits are from residents of Canada, UK, New Zealand as well as from Germany, Slovakia and South Africa.
From a technical point of view, there are both the download software and the instant play mode. Those willing to play from portable devices are free to use the mobile version, which includes about 80 games. No app has been developed, however.
Owners of a login can take advantage of free play, real money wins, and promotions. The sign in process is available both online and after installing the software.
2 days
from 1 to 14 days, median is 3 days
4000
16000
A minimum withdrawal amount limit for Fedex/Courier checks and DBT is 300 USD, for all other methods is 50USD
Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD a week exept progressive wins/payouts
Account inactivity for 90 days may result in fees
Following withdrawal charges apply: mail checks - 25 USD, courier checks and DBT - 50 USD
Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days
There are plenty of convenient ways to deposit money. At visitors’ fingertips are several e-wallets, payment transfer systems and cards, as well as prepaid vouchers. Among internationally accepted and widely used methods are Neteller, EcoPayz, PayPal and Qiwi. Among debit and credit cards, everyone will find Visa, Maestro, Entropay, Postepay and Kalibra, as well as MasterCard. Neosuf and Paysafecard are the prepaid vouchers accepted here.
Members can also deposit via offline bank transfer and its variations – Citadel Commerce, Trustly and IDebit. Residents of Australia can use Poli, Canadian gamers are offered InstaDebit, there is eCheck for US residents, and Euteller or PugglePay for Scandinavian countries. Other local systems include Australian EPS, Portuguese Multibanco, German Sofort and Giropay, as well as Polish Przelewy24.
As opposed to having a big choice of deposit methods, the selection of currencies is limited to Euros, British pounds, and U.S. and Canadian dollars. The minimum withdrawal is 50 USD for all methods except bank checks. Clientele reports that the operator pays within three days. The estimated non-payment risk is minimal – 1%.
It is labeled “Good” and rated 8 out of 10 at AskGamblers. LCB evaluates it at 4 out of 5. The POGG is more critical, giving Captain Cooks an average 6 out of 10. Only 25% of feedback is complaints, and of those, 43% are solved by the customer support.
The help desk contact points are 24/7 live chat, phone and e-mail. Up to 60% of reviews from users are positive. Half of them receive their withdrawals in less than three days. If issues are not resolved by the staff, they can be escalated to eCOGRA – the supervising authority.
Bonus Codes:
Bonuses are available automatically after depositing, and they do not require codes.
Game Contribution:
Slots and arcades contribute 100%, table games – from 2% to 50%, and video poker – up to 10%.
Cashable:
If the terms are fulfilled, bonus money can be cashed out.
Bonus Offers:
There are Welcome bonuses, monthly promotions, and cash prizes for referring a friend.
May be used to place 100 $0.25 bets on the progressive jackpot slot games
No bonus code required.
Redemption Procedure: Automatically after deposit
*New Customer Offer. T&C’s Apply. 18+. The minimum deposit amount is £5 for all subsequent deposits after the first deposit at the casino. The 100 changes are credited as a £25 bonus and players can wager 100 times at £0.25 on the Mega Moolah slot machines. A sixty times wagering requirement applies on the welcome bonuses and certain games contribute a different percentage to the wagering requirement. Game contribution: All Video Pokers except All Aces Video Poker, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, Triple Action Hold'em Bonus Poker Gold, Classic Blackjack and all Roulettes count 2% towards wagering requirements. The first deposit bonus is subject to 60 times play-through before your balance may be cashed in.
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
No bonus code required.
Redemption Procedure: Automatically after deposit
The first deposit bonus is known as an opportunity to instantly become a millionaire. The way it works is that a minimum payment is rewarded with 25 Euros, combined with 100 chances to go for big wins. In other words, the bonus money can be turned into 100 0.25 eurocents bets on progressive games.
Captain Cooks is proud to be the place where four of its clients have become millionaires through this promotion. A person named K.E. won 5.5 million dollars on Mega Moolah. The wagering requirements for the deal are 30xBD within seven days.
3 (used by 51 out of 1430 casinos)
Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)
Heavy (CPU 20%, Ram 450MB, HDD 500MB)
571 (Slots: 428, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)
Sort by:
Providers | Total | Slots | Table Games | Video Poker | Arcade & Variety |
---|---|---|---|---|---|
Microgaming | 462 |
Total | 462 |
This Microgaming-powered library offers approximately 460 games of all types, except for live dealer. All other classes are represented well. There are plenty of classic, video and progressive slots, including the iconic ones, such as Immortal Romance and Break da Bank.
Video poker includes more than 15 variations, and there are plenty of table games. Finally, arcades – the cohort typically offered in a small selection elsewhere – includes up to 50 options here. Both classic and vintage arcades, as well as lottery and scratch cards, are included. The mobile version features all game types, only in smaller amounts.
The average RTP, as reported by eCOGRA’s monthly audit, is 95.15%. The highest RTP is for video poker – 96.83%, while table games have the lowest RTP – 94.96%.