Rich Reels Casino

Key Rating

3.7/5

Key Rating

3.65

Section Rating

Ownership and Associations

3.96

Software Providers

3.52

Games and House Advantage

5

Promotions and Bonuses

3.31

Countries and Languages

3.82

Banking and Payouts

3.75

Contacts and Support

4.49

Supervising Authorities

3.79

Standings at Gambling Portals

4.48

Player Experiences

3.95
(United States: Virginia is not allowed. See the list of 204 casinos accepting United States: Virginia)

Supervision

Rich Reels Casino Video Review

Rich Reels Casino Review — Main Takes

Rich Reels Casino has been online for more than ten years, making it a proficient brand with a solid reputation. Key facts worth knowing about it include:

  • No Mobile Adaptation

    Owners of portable devices will be forwarded to one of the network’s substitutes which offers a mobile version and the same selection of entertainment.

  • Best Software Available

    The only software provider represented in the library is Microgaming.

  • Diverse Games

    There are up to five hundred games, with all classifications available and well-represented.

  • Choice of Gaming Mode

    Content can be played both instantly and from the installed software.

  • Links to Versatile Bonuses

    Due to a major bonus program offered by the Rewards Group, players with accounts at more than two of the network’s locations will be entitled to a shared loyalty program.

  • Fast Payouts

    Though the advertised payout time is up to three business days, most winners receive money the same day they make the withdrawal request..

General Information
Section Rating  

4.1 /5

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

21:15 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-888-942-7466

UK

+44-800-917-1545

Canada US

+1-866-312-7466

Other countries

Denmark, Germany

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Social Media

Casino accounts

Licensing Authority

Location

Kahnawake

License Name

Kahnawá:ke Gaming Commission

Complain

via Email | via Website Form

Postal Address
Title

Kahnawà:Ke Gaming Commission

Street & Number

P.O. Box 1799, Old Malone Highway, Kahnawake Mohawk Territory

City

Quebec

Country

Canada

Postcode

J0L 1B0

Phone

+1 450 635 1076

Fax

+1 450 635 1139

Email

None

Web Site

http://www.gamingcommission.ca/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Rich Reels Casino was launched in 2008 by Casino Rewards, a big company with a portfolio of up to twenty-nine titles, all powered by Microgaming and united under a shared loyalty program. Among the associated sites are Nostalgia, Players Palace, Virtual City, Vegas Country, and more. All of them, including Rich Reels, offer services under a gaming license issued in Kahnawake.

The reviewed platform provides services in English, and most of its visitors are German. The gaming license, however, allows for several countries in Europe, the Americas, Asia, and Oceania to register.

Everyone will be offered the Flash mode to play instantly from the browsers, as well as the option to download and install the software. Those looking for the mobile version will be invited to proceed to other brands of the network, because this one is not usable on mobile devices, whereas Luxury has a fully-functioning mobile version with the same collection of Microgaming entertainment.

Users can register both online and during software installation. Registration is required to stake and win real money, receive bonuses, and accumulate loyalty points.

Banking and Payouts
Section Rating  

3.8 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
CAD, EUR, GBP, USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 3 Business days
By cheque
from 5 to 23 Business days
Of that, reversal period

2 days

Reported payout time
For this casino
from 2 to 7 days, median is 4 days
For all associated casinos

from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 7 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
1%

Limits

Max cashout one time

4000

Max cashout monthly

16000

Withdrawal Min

A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD

Max cashout details

Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week

Fees

Player Activity

Account inactivity for 90 days may result in fees

Withdrawal Fees

 Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT

Other

Withdrawals

Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days

Our Take

Like all other participants of the Rewards group, this one provides a variety of deposit methods to its customers. There are various e-wallets, including the internationally accepted Neteller, EcoPayz, and PayPal, and the Russian service QiWi.

Italians will be able to use their local Postepay & Kalibra cards, while residents from other countries can easily add money to their accounts via Visa, MasterCard, Maestro, and EntroPay. Fans of prepaid vouchers will also find their needs met, with Paysafecard and French Neosuf also available.

Gamblers from the USA, Canada, Poland, Germany, Portugal, the Netherlands, Austria, Scandinavia, and Australia will be able to deposit via local payment systems, such as the German GiroPay, or the Australian POLi, and there is the internationally accepted offline bank transfer. Withdrawals are also available by bank check.

All financial transactions can be made in Euros, US and Canadian dollars, and British pounds. A maximum of 16,000 Euros can be withdrawn per month, and the risk of non-payment is minimal, at only 1%. The cashier reserves up to three business days to process cash-out requests and transfer wins to accounts.

Web Reputation
Section Rating  

3.7 /5

Gambling Portal Ratings

LCB
4.2
Askgamblers Casino
3.65
Casinomeister
3.90
ThePOGG
3.20

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Accredited

Online Casino City

No Status

Our Take

Due to years of experience, the place to bet and win scores high ratings online. CL labels it “Great”, and rates at five out of five, while LCB evaluates it at four out of five. AskGamblers believes it is worth the status “Good”, and the ranking of eight out of ten. The only portal where Rich Reels is on the warning list is The POGG Rating.

The gambling destination is very attentive to its audience, which is why up to 70% of clients leave positive reviews about the payout speed and the quality of its support service, which is available 24/7 via live chat, and can also be reached via email and phone.

The number of complaints is rather small, at only 25%, and some of them are due to the fact that the operator can block an account without stating its reason for doing so. If members believe they are treated unfairly, they can contact the supervising authority, eCOGRA.

Promotions and Bonuses
Section Rating  

3.3 /5

Key Facts - Rich Reels Casino Bonus Review

  • Bonus Codes:

    Offers should be claimed online without bonus codes, and they are added to the account automatically after depositing.

  • Wagering Requirements:

    Bonuses should be wagered 60x within a certain amount of time.

  • Game Contribution:

    Slots and arcade games count 100% towards the rollover requirements, while video poker contributes only up to 10%, and table games from 2% to 50%.

  • Cashable:

    If the play-through requirements are completed without violations, bonuses can be cashed out.

Play-through Requirement and Bonus Structure

Info

100% Match Bonus 

First Deposit Welcome Bonus
  • 100%
  • € 150
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

50% Match Bonus 

Second Deposit Welcome Bonus
  • 50%
  • € 250
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

30% Match Bonus 

Third Deposit Welcome Bonus
  • 30%
  • € 200
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

20% Match Bonus 

Fourth Deposit Welcome Bonus
  • 20%
  • € 200
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

10% Match Bonus 

Fifth Deposit Welcome Bonus
  • 10%
  • € 200
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

The selection of promotions boils down to loyalty points, cash rewards for referring a friend, several ongoing deals, and the sign-up bonus. The welcome offer is an impressive package on the first five deposits. With their initial deposit, gamers receive a 100% match. The wagering requirements are hard at 60xB.

Games and Software
Section Rating  

4.3 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 51 out of 1430 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

573 (Slots: 430, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 447
Total447

Software

Supported Softwares
Android IOS Windows

Popular Games on Rich Reels Casino

Our Take

As already stated, all entertainment is powered by Microgaming. This means that a standard selection of more than 450 games is available to bet on. All classifications are represented, and there is a decent number of releases in each. The Flash version game library is somewhat limited, but the download software contains the complete set of entertainment.

 Slot machines make up most of the collection, and there are plenty of Microgaming’s popular video, classic, and progressive jackpot releases, including Tarzan, Christmas Carol, and Mega Moolah.

Fans of table games will also be pleased to discover diverse games, from different table pokers to roulette like French and American, and blackjack variations – Double Exposure, Classic, and several more, as well as baccarat and other options.

As to video poker games, there are sixteen classifications, including both the most popular and several rare variations, and the collection of arcades consists of around fifty games.