Golden Reef Casino

Key Rating

3.3/5

Key Rating

3.31

Section Rating

Ownership and Associations

4.12

Software Providers

3.52

Games and House Advantage

5

Promotions and Bonuses

3.11

Countries and Languages

3.82

Banking and Payouts

3.75

Contacts and Support

4.42

Supervising Authorities

3.79

Standings at Gambling Portals

4.48

Player Experiences

0
(United States: Virginia is not allowed. See the list of 204 casinos accepting United States: Virginia)

Supervision

Golden Reef Casino Video Review

Golden Reef Casino Review — Main Takes

Over the past 15 years, the Golden Reef Casino has earned a reputation for providing the following:

  • Large Game Selection

    The download version contains about 580 games and the online mode includes over 450 games.

  • Positive Experiences

    Almost 86% of player reviews are positive, particularly regarding customer support service.

  • Reputable Software

    Entertainment is provided by Microgaming, one of the largest developers in the e-gaming industry.

  • Reliable Client Support

    The representatives resolve users’ claims via live chat, email and phone, and are available 24/7

  • Good Reputation Online

    The operator has mid to high scores at major gaming portals.

General Information
Section Rating  

4.1 /5

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

02:52 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-888-942-7466

UK

+44-800-917-1545

Canada US

+1-866-312-7466

Other countries

Denmark, Germany

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Social Media

Casino accounts

Licensing Authority

Location

Kahnawake

License Name

Kahnawá:ke Gaming Commission

Complain

via Email | via Website Form

Postal Address
Title

Kahnawà:Ke Gaming Commission

Street & Number

P.O. Box 1799, Old Malone Highway, Kahnawake Mohawk Territory

City

Quebec

Country

Canada

Postcode

J0L 1B0

Phone

+1 450 635 1076

Fax

+1 450 635 1139

Email

None

Web Site

http://www.gamingcommission.ca/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted  

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Established in 2001, the Golden Reef is part of the Casino Rewards Group, which includes almost 30 brands. Among them are Kingdom, Colosseum, Aztec Riches, Blackjack Ballroom, and others.

 

All services are licensed in Kahnawake and supervised by eCOGRA. The website does not feature a mobile version or an app, but sister platforms like Luxury offer a mobile adaptation with games powered by the same software provider. As for Golden Reef’s gaming options, there are online instant play from the browser and the download mode, which contains an extended number of games.

 

Players from France, Switzerland, Brazil, Germany and the Netherlands are among frequent visitors. All content is in English only.

 

The sign-up process is fast and requires filling in personal data, and then setting the gaming preferences. After the registration has been completed, everyone can claim their welcome bonus and participate in the Loyalty Program.

Banking and Payouts
Section Rating  

3.8 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
CAD, EUR, GBP, USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 3 Business days
By cheque
from 5 to 23 Business days
Of that, reversal period

2 days

Reported payout time
For this casino
from 3 to 10 days, median is 4 days
For all associated casinos

from 1 to 14 days, median is 3 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 7 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
1%

Limits

Max cashout one time

4000

Max cashout monthly

16000

Withdrawal Min

A minimum withdrawal amount limit for DBT and Fedex/Courier checks is 300 USD, for all other methods is 50 USD

Max cashout details

Players who win a sum that is 5 times or more greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of 4,000 USD per week

Fees

Player Activity

Account inactivity for 90 days may result in fees

Withdrawal Fees

 Charges from 25 up to 100 USD apply and will be deducted from player's withdrawals if use mail and courier checks, DBT

Other

Withdrawals

Players that have not previously received withdrawals via these methods will be subject to additional verification checks which may take up to 5-7 working days

Our Take

Deposits and cash outs are possible via cards like Visa, MasterCard, Maestro, Postepay, Kalibra and EntroPay. Additionally, customers can use e-wallets like PayPal, Neteller, EcoPayz, and deposit via Russian Qiwi. Prepaid cards like Paysafecard and Neosurf are also available.

 

The small range of offline banking options includes Bank Transfer, eCheck and InstaDebit. The following offline banking options are allowed for depositing only: Multi Banco, iDEAL, PoLi, iDebit, Euteller, EPS, Citadel Commerce, Przelewy24, SOFORT, PugglePay, and Trustly. Checks are available for withdrawals only.

 

The list of currencies includes Canadian dollars, U.S. dollars, Euros and GBP. The reported cash-out speed is about four days, while the advertised payout time is from three to ten days.

 

The estimated risk of non-payment is low, at about 1%. However, the payout limits are also not as high – the maximum monthly cash out is EUR 16,000.

Web Reputation
Section Rating  

3.4 /5

Gambling Portal Ratings

LCB
2.6
Askgamblers Casino
3.77
Casinomeister
4.05
ThePOGG
3.38

Gambling Portal Statuses

LCB

No Status

Askgamblers

Good

Casinomeister

Accredited

Online Casino City

No Status

Our Take

About 86% of reviews from clients are positive. Members often highlight top-notch client support service. Only 13% of the feedback is negative. Some complain about slow payouts; the withdrawal time can reach a median of 7 days or more.

 

All disputes can be solved with the representatives via live chat, email and phone. If required, claims can be sent to the supervising authority, eCOGRA.

 

Due to positive reviews and reliable customer support, AskGamblers portal’s rating is 7 out of 10. ThePOGG’s verdict is “Not Recommended”.

Promotions and Bonuses
Section Rating  

3.1 /5

Key Facts - Golden Reef Casino Bonus Review

  • Coupon Codes:

    Promotions do not require special codes and can be obtained after depositing.

  • Free Spins Availability:

    Free spins are a part of the weekly promotions and VIP Club exclusive offers.

  • Game Contribution:

    Slots count 100% towards wagering requirements, table games contribute from 2% to 50%, and arcades contribute 100%.

  • Cashable:

    All of the bonuses are cashable upon meeting the specified requirements.

Play-through Requirement and Bonus Structure

Info

100% Match Bonus 

First Deposit Welcome Bonus
  • 100%
  • € 100
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

There is a sign-up bonus of 100% on the first deposit, which goes up to EUR 100 and must be wagered 60 times. These are the wagering requirements that apply to almost all games, except for the arcades, which must be played through 40 times.

 

Each customer can also use the Rewards Buddies offer, which is a referral program where gamers get cash bonuses for inviting friends. The bonus amount depends on a real-money deposit that a new player makes after registration.

 

Participants of the VIP Club can claim free spins or a no-deposit bonus, which comes in the form of exclusive promotions. Furthermore, there are special offers, such as reload bonuses, promotional free spins on new slots, and match deals.

Games and Software
Section Rating  

4.3 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 51 out of 1431 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

572 (Slots: 429, Video Poker: 58, Table Games: 68, Arcade and Variety: 17)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 443
Total443

Software

Supported Softwares
Android IOS Windows

Popular Games on Golden Reef Casino

Our Take

The lobby features games powered by Microgaming. The slots cover the majority of the library’s shelves and contain 3D, video and classic reels, including Jurassic Park, Bridesmaids, and Thunderkick 2.

 

Table games are also well represented, including classic roulette and blackjack, with the standout Multi-Hand Atlantic City Blackjack Gold, as well as popular games like Single Hand 3 Card Poker Gold. The arcades and progressives are the least represented, with only about 16 types.