CasinoLuck

Key Rating

4.1/5

Key Rating

4.14

Section Rating

Ownership and Associations

4.3

Software Providers

4.89

Games and House Advantage

4.86

Promotions and Bonuses

3.65

Countries and Languages

4.12

Banking and Payouts

4.94

Contacts and Support

2.9

Supervising Authorities

4.13

Standings at Gambling Portals

4.57

Player Experiences

3.48
(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)
  • 100%
    €150

    Welcome bonus. Click the icon to claim.
    New customers only. T&C’s Apply. 18+. BeGambleAware. in. deposit: £/€/$ 20. Max. bonus: £/€/$ 150. Offer valid on first deposit. Offer only applies to new players.

  • Slots:675
    Table Games:14
    Video Poker:13
    Arcade and Variety:42
  • Estimated payout time is 1 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • +11

Supervision

  • SUPERVISION
    Malta
  • Dispute resolver
    eCogra (non-UK)

CasinoLuck Review — Main Takes

CasinoLuck’s four-leaf clover logo is there to remind players that luck is closer than ever. The real-life statistics that the odds of finding the rare clover are in fact 10,000 to 1, but this is balanced by the brand’s many highlights:

  • Mobile Compatibility

    There is a specially developed instant browser version that is convenient for those playing from smartphones and tablets. No apps are available however.

  • Large Selection of Currencies

    Deposits can be made in over 25 different currencies, which include major ones like USD, EUR, and GBP, and local European, Latin American, and Asian currencies.

  • Convenient Depositing

    Payments are accepted via major e-wallets and cards and also via a few locally designed payment systems, including mobile ones.

  • Positive Feedback Online

    The 71% of positive comments left on forums is an impressive amount. Users praise fast payouts and the helpful support.

  • Big Game Library

    There are over 800 releases to choose from, including slots, arcades, table games, video poker, and live dealer.

  • Diverse Promotions

    There is a fair share of offers for both newbies and regulars.

Latest casino news

General Information
Section Rating  

3.8 /5

Main

Associated Companies
Affiliate Program
CasinoLuck Affiliate Program
Licensed in
Malta, Denmark
Year Established
1999 

Associated Casinos

Titles
Average rating
3.36
Partner Casino Restrictions
Unknown

Additional Betting Options

Associated Companies
  • None

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

21:50 (UTC+0)

Live chat

Registered players only

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

None

Mail Adress

Title

EveryMatrix Ltd

Street & Number

Suite 10, Level 4, Portomaso Business Tower, Vjal Portomaso

City

St.Julians

Country

Malta

Post Code

STJ 4011

Complaints Handling Procedure

Procedure

Complaints may be resolved with Licensor

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB  + Representative

Askgamblers

Representative

Other

Facebook

Active Page

Our Take

CasinoLuck was established in 1999. About a decade later, in 2011, it went through a big redesign, changing management, design, and software. It is licensed and regulated by the Malta Gaming Authority. Among its associated titles are Next and Wildslots.

The website was launched by EveryMatrix N.V. This privately held company was established in 2008, and since then, it has successfully developed software products for the world of online gaming. Based on recent updates, however, the owner’s name changed to Minotauro Media Ltd.

The audience that contributes the most to the incoming traffic comes from the UK, the Netherlands, Sweden, Denmark, and Germany. The website also has language versions for Chinese, Czech, French, Italian, Norwegian, Polish, Russian, Spanish, and Turkish players.

The home page is a summary of the promotions, games, unclaimed jackpots, and recent winners. There are no specially developed mobile apps for iOS or Android, but owners of portable devices may take advantage of the mobile version with no download required.

Those wanting to be eligible for real money wins, should click on the yellow “Join Now” button to register. The sign-up process consists of three blocks that need to be filled in with personal information, contact data, and account details, such as a nickname and a password no less than seven characters in length.

Banking and Payouts
Section Rating  

4.9 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
Credit Card
Currencies
CAD, DKK, EUR, NOK, ZAR, SEK, CHF, GBP, USD, AUD, PLN, MXN, CNY, RUB, HUF, CZK, RON, BGN, KRW, TRY, GEL, HRK, PEN, ILS, NGN, VEF  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 1 to 1 Calendar days
By cheque
N/A
Of that, reversal period

1 days

Reported payout time
For this casino
from 1 to 7 days, median is 1 days
For all associated casinos

from 1 to 7 days, median is 1 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 3 days, best guess 1 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
0%

Limits

Max cashout one time

5000

Max cashout monthly

75000

Max cashout details

In the case where a player wins an amount of 75 000 EUR or more in a calendar month, casino reserves the right to pay the player in installments of 25 000 EUR every 10 days, exept progressive jackpots.

Deposit Min

The minimum deposit amount is 10 EUR or your currency equivalent

Deposit Max

5000 EUR or currency equivalent

Withdrawal Min

10 EUR.

Max cashout details

The maximum withdrawal amount is 5000 EUR per day or your currency equivalent.

Fees

Player Activity

Deposit must be played through the 1 times to avoid unspecified fee
Account inactivity for 365 days may result in fees

Our Take

Visitors may pay with e-wallets like Neteller, Skrill, and Ecopayz; cards like MasterCard or Visa; prepaid Paysafecard; and bank transfers for both depositing and withdrawing.

Also, a few national systems are accepted as well: Zimpler and Euteller, which were developed for residents from Scandinavia, or Dotpay, which is for Poland. Everyone may also pay via mobile bank transfer, such as Siru Mobile, Entercash, and Payforit.

The minimum deposit is 10 EUR or its equivalent in any of the currencies that are accepted by the cashier. The list is impressive and includes, apart from the American dollar, Euro, and British pound, such currencies as Chinese yuan; Czech, Danish, Norwegian, and Swedish krona; Polish zloty; Russian ruble; South African rand; Australian and Canadian dollar; Venezuelan bolivar; Turkish lira; Georgian lari; Romanian lei; Nigerian naira; Mexican peso; Bulgarian lev; Croatian kuna; Hungarian forint; Peruvian sol; Swiss frank; South Korean won; and Israeli shekel.

The advertised withdrawal time is 24 hours to e-wallets and from two to six days by bank checks. Winners confirm that the cashier, in most cases, sticks to the promised time limits. The estimated non-payment risk is only 3%.

The minimal withdrawal is 10 EUR or its equivalent. Cash-out limits are high: 5,000 EUR per day and 75,000 EUR per month. Should an individual win more than 75,000 EUR, the right to pay out in equal installments of 25,000 every ten days is reserved.

All deposits have to be played through at least once to avoid fees. Fees may also be applied to accounts that are inactive for over 365 days.

Web Reputation
Section Rating  

4.0 /5

Gambling Portal Ratings

LCB
4.5
Askgamblers Casino
8.27
Casinomeister
7.4
ThePOGG
9

Gambling Portal Statuses

LCB

Approved

Askgamblers

Very Good

Casinomeister

Accredited

Online Casino City

No Status

Our Take

The location holds high ratings at major gambling portals. Thus, at the time in question its status at Askgamblers is “Very Good”. LCB acknowledges it with the highest evaluation, and labels it “Approved.” This place to bet and win is CasinoMeister-accredited, with a rating close to maximum.

The review from registered members is positive in 76% of cases. Only 11% of feedback is complaints, most of which are financial questions. Nevertheless, statistics prove that in 94% of the cases, the help desk processes all requested payouts within three days.

Issues are resolved by the support, which is a 24/7 live chat and e-mail. Complaints may also be taken to Licensor, which is the supervising authority.

Promotions and Bonuses
Section Rating  

3.7 /5

Total Bonus

plus 150 Spins in Book of Dead

€255

Key Facts - CasinoLuck Bonus Review

  • Bonus Codes:

    In most cases, promotion codes are not required, and bonus money is added after the deposit is made.

  • Free Spins Eligibility:

    This offer may be added to the welcome package or distributed as a standalone promotion.

  • Games Contribution:

    Slots contribute from 0% to 100%, arcades from 10% to 50%, table games from 0% to 10%, and video poker from 1% to 10%.

  • Wagering Requirements:

    These are from simple to hard depending on the selected games to wager.

Play-through Requirement and Bonus Structure

Info

CasinoLuck Welcome Bonus

First Deposit Welcome Bonus - Option 1

plus 150 Spins in Book of Dead

  • 100%
  • €150
  • 35XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

*New customers only. T&C’s Apply. 18+. BeGambleAware. in. deposit: £/€/$ 20. Max. bonus: £/€/$ 150. Offer valid on first deposit. Offer only applies to new players.

Info

Denmark Welcome Bonus

First Deposit Welcome Bonus - Option 2

100% welcome bonus up to 750 kr. + 50 extra spins on Book of Dead*
100% velkomstbonus op til 750 kr. + 50 ekstra spins til Book of Dead*

  • 100%
  • €105
  • 10XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

The selection of bonus offers includes welcome bonuses, free spins, monthly reloads, and loyalty points.

Details on the standard welcome bonus, including its cash match percentage, availability of free spins, and the play-through terms are listed in the Promotions section of the operator.

Games and Software
Section Rating  

4.9 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 371
Net Entertainment 174
BetSoft 95
Show all Providers
Sub Total640

Software

Supported Softwares
Android IOS Windows

Popular Games on CasinoLuck

Our Take

There are about 840 games of all types. Each cohort is represented abundantly, and clients will have a choice of table games, video poker, slot machines and arcades.

Games are provided by more than ten software developers. The main ones are Microgaming and Net Entertainment. Among the rest, everyone will find IGT, Next Generation Gaming, Play’n GO, Barcrest, iSoftBet, and more. Live dealer is provided by Evolution Gaming and Microgaming.

Games are sorted between three lobbies: for live, RNG releases, and scratch cards. Live dealer entertainment includes roulette and its variations, blackjack and its variations, baccarat, Hold’em, and 3 Card Poker.

The RNG lobby has gaming options as:

  • Favorite games, where customers may collect personal preferences.

  • Video slots, including such hits as Bust the Bank by Microgaming, Hotline by Net Entertainment, The Sand Princess by 2by2 Gaming, Imperial Opera by Play’n GO, and Renegades by Next Generation Gaming.

  • Table games, including American, European, and other variations of roulette, Stud Poker, Hold’em, blackjack, and more.

  • Classic slots, with Lucky Clover from iSoftBet, Break da Bank Again by Microgaming, 5x Magic by Play’n GO, and many other vintage releases.

  • Video poker, where fans of this cohort may find, among others, Tens or Better, Split Way Royal, Joker Poker, and Deuces Wild.

  • Jackpot games such as Gunslinger and Fruit Bonanza by Play’n GO and Lots a Loot and The Dark Knight by Microgaming.

Games can also be sorted alphabetically or by software developers, popularity, or specific search.