- Licensing authorityMalta
- Dispute resolver
Targeted Countries No targeted specified
Registration RestrictionsUnited States
Platinum Play online launched in 2004, and is licensed and regulated by the Malta Gaming Authority. It is owned by the Fortune Lounge—a union of one of the world’s most renowned networks and the winner of the prestigious Top Casino Group Award. The headquarters of the managing company are in Malta.
The reviewed website receives most of its visits from Canada, Australia, New Zealand, United Kingdom, Germany, Brazil, and India, but the actual geography is way broader, including North and South America, Asia, and Europe. Italy is among the countries that are restricted from the registration process due to the laws and regulations of this country.
Both signup and registration forms are located in the upper right corner of the homepage, the link to which is included into our publication. The platform has a responsive design for those logging in from their mobiles and tablets. To become one of the registered clients, one has to complete the standard two-phase sign-up form, choose the preferred currency and banking method, and then start playing.
Back in the days when Platinum Play just started, the download of software was the most popular option, especially considering the fact that all entertainment here is from Microgaming. As the industry evolved, though, instant play became a requirement of players. All visitors can now enjoy the browser-based version of the library for both desktops and mobile phones.
A mobile app can be found in the Apple store. It fits all iOS versions, beginning with 8.0 and higher, and needs about 15 MB of free space. The program has been adapted to English, Dutch, German, Portuguese, Swedish, and other languages.
Current Casino Time15:30 (UTC+2)
Other countries Algeria, Argentina, Australia, Austria, Brazil, Chile, Cyprus, Finland, Germany, Greece, Hong Kong, Italy, Japan, Malaysia, Mauritius, Mexico, Namibia, Netherlands, New Zealand, Nigeria, Norway, Portugal, Singapore, Sweden, Switzerland, Thailand
Street & NumberVilla Seminia 8, Sir Temi Zammit Avenue
ProcedureComplaints may be resolved by Ecogra
eCOGRA Complaints Accepted
IBAS Not Accepted
Other Organizations None
Facebook Active Page
Platinum Play online holds high ratings among the community. It is accredited at CasinoMeister and has a ranking of seven out of ten. Six out of ten is the verdict at AskGamblers, where it is combined with the “Very Good” label. LCB shares the rating of four out of five based on feedback from its readers. All these numbers refer to the time when our publication was written. They may have changed.
More than 50% of the feedback from the registered members is positive. Most of the grateful comments are addressed to the support representatives and help services, that are provided 24/7. Available for gamers’ service is the live chat, e-mail, and phone lines for different countries. Over 50% of issues, many of them regarding a long payout time, have been reported as solved by the live help.
Another contact point is its official Facebook page. All the complaints can also be handled by the supervising authority, in this case, eCOGRA.
|Popularity||3 (used by 60 out of 899 casinos)|
|Game Speed||Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)|
|PC Performance||Heavy (CPU 20%, Ram 450MB, HDD 500MB)|
|Number of games||547 (Slots: 406, Video Poker: 57, Table Games: 67, Arcade and Variety: 17)|
Mobile Version Available
The game portfolio consists of all kinds of slots and table games from Microgaming and live dealer from Evolution Gaming. In total, around 600 releases are located in the library, which is quite a high number for an operator powered by one studio. The lobby suggests a collection that includes slots and arcades, table games, and video poker. Everything but the progressives can be played as free slots.
Among slot machines are hits like Arctic Fortune, Dogfather, Harveys, Immortal Romance, and many more. Bingo, keno and scratch cards are provided in the Arcades section. Fans of video poker games can bet on Aces and Eights, All Aces, Bonus Poker, Deuces Wild, Jacks or Better, Joker Poker, Tens or Better and many more.
As to the table games, the choice is decent, also. Blackjack offers options like Atlantic City, Big Five, Classic, VIP, live, Double Exposure, European, Multi-Hand, Super Fun 21, and many more. Table pokers are represented by Pau Gow, 3 Card, Cyberstud, Pursuit, Progressive Cyberstud, Triple Pocket Hold’em Gold, and Multi-Hand series. Among roulette variations are American, European, French, live, Premier, and Auto. Among other games are baccarat and Red Dog.