Casino Epoca

Key Rating

3.7/5

Key Rating

3.68

Section Rating

Ownership and Associations

2.91

Software Providers

4.52

Games and House Advantage

5

Promotions and Bonuses

3.18

Countries and Languages

3.38

Banking and Payouts

3.13

Contacts and Support

3.07

Supervising Authorities

2.88

Standings at Gambling Portals

3.83

Player Experiences

3.6
(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
    Malta
  • Dispute resolver
    AskGamblers

Casino Epoca Review — Main Takes

Casino Epoca is a licensed online brand with a solid reputation. Players who are considering registering here will find the following information useful:

  • Choice of Gaming Modes

    Software can either be downloaded and installed, or the Flash Player mode to launch games instantly from their browser can be used.

  • Mobile Availability

    Adaptation is available for all types of portable devices, and an app has been created for iOS smartphones and tablets.

  • Quality Services

    The help desk shows great results by managing to resolve 100% of submitted complaints.

  • One Software

    All entertainment is from Microgaming, a software developer that provides all types of game classifications.

  • Licensed and Supervised

    MGA has issued its permit, and everyone can also count on non-biased third party dispute resolution because Epoca is monitored by the Licensor.

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General Information
Section Rating  

3.0 /5

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

None

Feedback Form

None

VIP email

None

Other email

None

Phone

International

+44-800-917-8547

UK

Canada US

Other countries

Argentina, Chile, Mexico, Portugal, Spain

Mail Adress

Title

Digimedia Ltd

Street & Number

of Villa Seminia 8, Sir Temi Zammit Avenue

City

Ta’ Xbiex

Country

Malta

Post Code

XBX1011

Complaints Handling Procedure

Procedure

Complaints may be resolved with Licensor

Social Media

Casino accounts

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Casino Epoca online was founded in 2012 by Digimedia Ltd. This company has a reputation as a responsible, trustworthy, and progressive business. For over five years it has provided a number of services by successfully managing several well-known operators. Its network includes among others River Belle, Lucky Nugget, Wintigo, Gaming Club, King Neptune’s, and several more.

The reviewed place to bet and win offers versatile games and slot machines under a license issued by the Malta Gaming Authority. The services are used most frequently by players from Brazil, Portugal, and Peru, with Argentina and Mexico also counting among consistently returning customers. Visitors from non-Spanish speaking countries will also feel comfortable here because the platform offers games in a variety of languages, including Czech, Danish, Russian, Japanese, Latvian, Swedish, Norwegian, Polish, and a few others.

Originally designed to function via a downloadable software, it now also features instant play mode. Flash technology provides a large selection of entertainment that can be played instantly from the browser.

The website itself provides a responsive design, and there is a mobile version for all types of portable devices. Moreover, there is an app for iOS featuring the hottest bonuses, slot machines, video poker and table games, as well as access to support and banking.

Registration is available via the downloadable software, and the procedure is to install it, enter personal and contact information, deposit money, claim the bonus if desired, and gain access to the game library.

Banking and Payouts
Section Rating  

3.1 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
Credit Card
Currencies
CAD, EUR, USD, NZD, ARS, MXN, RUB, CZK  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 3 Business days
By cheque
from 5 to 21 Business days
Of that, reversal period

1 days

Reported payout time
For this casino
Not enough data
For all associated casinos

from 1 to 59 days, median is 5 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 24 days, best guess 5 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
14%

Limits

Max cashout one time

4000

Max cashout monthly

16000

Withdrawal Min

Minimum withdrawal is 2000 for INR,700 for MXN,300 for SEK,250 for ARS, 50 for other currencies

Max cashout details

Maximum cashout weekly is 4000 if amount exceed five time of player's lifetime deposits across the Casino Group, exept all progressive wins

Deposit Min

Min deposit is 10 USD, EUR, GBP,CAD

Fees

Player Activity

Account inactivity for 365 days may result in fees

Our Take

The minimum deposit required by the cashier is 10 US dollars, or the equivalent in Euros. Other currencies accepted here are Argentinian and Mexican pesos, Canadian and New Zealand dollars, Czech krona, and Russian rubles.

Standard ways to add money to an account include a selection of international e-wallets, including Neteller, Skrill, EcoPayz, EZiPay, and ToditoCash. Clients can also use Visa, Maestro, MasterCard, and Entropay, or a prepaid voucher. Paysafecard is along other accepted methods, and the available offline method is bank transfer. The selection of payment systems also includes Citadel Commerce, InstaDebit, Vodafone, Lobanet, and such options as Multibanco for Portugal and Trustly for Scandinavia.

Minimum cash outs start from 50 USD, and can reach 4,000 USD per day, or no more than 16,000 USD per month. This is considered a low withdrawal limit. Payouts can be requested by bank check, as well as by the method used to make the deposit. The cashier promises to pay out within a maximum of three days, but most winners state they received their money within five days. The estimated non-payment risk is low – only 13%.

Web Reputation
Section Rating  

3.7 /5

Gambling Portal Ratings

LCB
1.4
Askgamblers Casino
8.14
ThePOGG
6.7

Gambling Portal Statuses

LCB

Warning list

Askgamblers

Very Good

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

Evaluations by leading gambling portals are usually mixed. The review from AskGamblers features the status “Very Good”, and the portal rates it nine out of ten, which is very high. On the other hand, the Latest Casino Bonuses portal has placed this operator on the warning list.

About 30% of registered members leave positive reviews about their experience here, and 57% of responses are complaints, most of which are due to payout speed. Though this percentage of criticism seems very high, 100% of issues are successfully resolved by the help desk representatives, which is available via 24/7 live chat and phone.

If clientele believes their problems have not been satisfactorily resolved, they can escalate the issue to the regulatory body. The supervising authority is the Licensor.

Promotions and Bonuses
Section Rating  

3.2 /5

Key Facts - Casino Epoca Bonus Review

  • Bonus Codes:

    Bonuses should be claimed online after depositing, and no special codes are required.

  • Cashable:

    Once wagering requirements are completed on time, promotions can be cashed out.

  • Game Contribution:

    Slot machines and arcade games count 100% towards the wagering requirements, while table games and video poker contribute from 0% to 10%.

  • Mobile Bonus:

    200 EUR are available as a deposit bonus for mobile users.

Play-through Requirement and Bonus Structure

Info
  • 100%
  • € 200
  • 50XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online after deposit

Our Take

Bonus offers include welcome bonuses, a loyalty program, and cash back. The sign up bonus is 100% match on the first deposit. The wagering requirements are strict – 50xB, but the time given to complete them is up to 180 days. After that, the bonuses become cashable.

Games and Software
Section Rating  

4.8 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 52 out of 1077 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

580 (Slots: 432, Video Poker: 58, Table Games: 73, Arcade and Variety: 17)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 468
Total468

Software

Supported Softwares
Android IOS Windows

Popular Games on Casino Epoca

Our Take

There are up to 500 games at the library. All of them are powered by Microgaming, which provides all game classifications. The only type of entertainment not available here is live dealer.

The best choice is for Epoca Tragamonedas, or in other words – slot machines. From video to classic and progressive reels, the shelves of the virtual library are packed with all kinds of games with versatile features and reel configurations. Other popular releases are Jurassic Park, Immortal Romance, Hot Ink, Thunderstruck II and Avalon.

Microgaming is also known and appreciated for a big selection of video poker games. Fans of this cohort can choose from 16 variations, including not only the popular Jacks or Better and Deuces Wild, but rarer types as well, such as Alternative Video Poker and Bonus Poker Deluxe.

The table games collection offers several variations of roulette and blackjack, and also features Red Dog, Craps, Texas Hold’em, Three Card Poker, and more. There are also plenty of arcades. Gamers can bet on approximately 50 releases, including scratch cards, lottery such as Keno and Bingo, and vintage arcades.

All games are located in one lobby, and players can search by filters such as Video Poker, Progressive Games, Variety Games, Scratch Cards, Table Games, and Video Slots.