THIS CASINO IS NOT RECOMMENDED
Euro Palace Casino is not recommended and we recommend other casinos

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Bovada Casino

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Euro Palace Casino

Key Rating

3.8/5

Key Rating

3.82

Section Rating

Ownership and Associations

3.74

Software Providers

4.52

Games and House Advantage

5

Promotions and Bonuses

3.44

Countries and Languages

3.85

Banking and Payouts

4.41

Contacts and Support

3.12

Supervising Authorities

4.96

Standings at Gambling Portals

4.72

Player Experiences

4.43
(United States: Virginia is not allowed. See the list of 190 casinos accepting United States: Virginia)
  • 100%
    € 200

    Welcome bonus. Click the icon to claim.

  • Slots:454
    Table Games:17
    Video Poker:16
    Arcade and Variety:26
  • Estimated payout time is 4 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Malta
  • DISPUTES
    LCB.org

Euro Palace Casino Review — Main Takes

Euro Palace Casino belongs to a reputable e-gaming managing group. It has a high evaluation at gambling portals, and most of the online feedback is positive. Among its important technical and service aspects this review covers:

  • Flexible Depositing

    This cashier offers a big selection of depositing methods, from cards, e-wallets, and prepaid internationally accepted vouchers to local systems that are convenient for Hungary, Poland, Scandinavia, Portugal, and other countries.

  • Adapted Content

    There are up to eight separate subdomains with language versions for French, Spanish, Greek, and Finnish customers as well as for several other countries.

  • Mobile and Adaptive

    Owners of iOS-based devices can take advantage of the mobile app, while those playing from other types of portable devices have instant play via adaptive design at their disposal.

  • Multiple Currencies

    Deposits are accepted in over 20 different currencies—from major ones like USD and EUR to a few local Asian, African, and Latin American ones.

  • Trusted Software

    All entertainment is powered by Microgaming, one of the most reputable software developers.

  • Game Mode Choice

    Content can be either downloaded and installed to the computer or launched in the Flash mode for instant play.

General Information
Section Rating  

3.9 /5

Main

Associated Companies
Affiliate Program
Licensed in
Malta
Year Established
2010 

Additional Betting Options

Associated Companies

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

07:15 (UTC+2)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

None

Feedback Form

None

VIP email

None

Other email

None

Phone

International

+1-866-745-2416

UK

Canada US

+1-866-745-2416

Other countries

Algeria, Argentina, Australia, Austria, Brazil, Chile, Cyprus, Denmark, Finland, Germany, Greece, Hong Kong, Italy, Japan, Malaysia, Mauritius, Mexico, Namibia, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal, Singapore, Sweden, Switzerland, Thailand

Mail Adress

Title

Digimedia Ltd

Street & Number

Villa Seminia 8, Sir Temi Zammit Avenue

City

Ta' Xbiex

Country

Malta

Post Code

XBX1011

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Social Media

Casino accounts

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB  + Representative

Askgamblers

Representative

Other

Facebook

Active Page with Rep

Our Take

Euro Palace Casino was launched in 2010. It is licensed and regulated by the Malta Gaming Authority, and offers all types of games, live dealer, and a bingo room. Among the associated titles are Platinum Play, Red Flush, Royal Vegas, All Jackpots, and several others.

The owner is the award-winning Fortune Lounge Group. Founded the same year as Euro Palace, this company partners with Microgaming when launching gaming locations, and currently runs quite a successful and big network of online entertainment. It also provides access to bingo and poker to the gambling community. Most of the company’s products are certified by eCOGRA.

All content at the reviewed website is adapted to multiple European languages and has separate subdomains: EL for Greece, NO for Norway, FI for Finland, SE for Sweden, FR for France, IT for Italy, ES for Spain, PT for Portugal, and DE for Germany. The countries that contribute the most to the traffic are Germany, Australia, Israel, Romania, and South Africa.

Clients can choose between download or flash for instant play from the browser. The desktop version also features adaptive design that is convenient for those launching the mobile version on portable devices. Owners of iOS gadgets can download the app at the App Store.

The brand features a modern one-page design with a summary of the promotions, games, useful shortcuts, main information, and the sign up button, all located at the home page.

To be able to enjoy the entertainment not only for fun but to actually start winning real money, every newbie has to complete a fast and simple register form. The first step of the registration process will require a nickname, e-mail, country, and password, and the second step will require the player to submit personal information, country of residence, address, and preferred currency. This is also the time and place to claim the sign up bonus.

Banking and Payouts
Section Rating  

4.4 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
Credit Card
Currencies
CAD, DKK, EUR, NOK, SEK, CHF, GBP, USD, AUD, NZD, JPY, ARS, BRL, MXN, RUB, NAD, BWP, GHC, NGN, MUR  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 3 Business days
By cheque
from 7 to 18 Business days
Of that, reversal period

1 days

Reported payout time
For this casino
from 1 to 20 days, median is 5 days
For all associated casinos

from 1 to 53 days, median is 4 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 16 days, best guess 4 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
9%

Limits

Max cashout one time

5000

Max cashout monthly

20000

Withdrawal Min

The minimum withdrawal by check is 30 USD/GBP/EUR , by others methods is  50 USD/GBP/EUR

Max cashout details

Maximum cashout weekly is 5000 if amount exceed five time of player's lifetime deposits across all EuroPalace casinos, exept all progressive wins

Fees

Player Activity

Account inactivity for 180 days may result in fees

Our Take

The cashier offers a truly big selection of deposit methods. For starters, there are the standard cards—Visa, Maestro, MasterCard, and Entropay—as well as e-wallets such as Ecopayz, EZIPay, Neteller, and Skrill. Clientele from Russia can pay via Moneta.ru and Webmoney, and players from Mexico are free to use ToditoCash.

There are also such prepaid cards as Paysafecard, which is accepted worldwide, and local options that include Pago Efectivo for Mexico, Baloto for Colombia, and Abaqoos for Hungary. Other national payment methods feature such bank transfer options as Polish Przelewy 24, German Sofort and GiroPay, Scandinavian Euteller and Trustly, Australian POLi, Portuguese Multibanco, Czech EKonto, Estonian UNet, Brazilian Lobanet and Boleto, Austrian EPS, and iDeal for the Netherlands. In addition, the cashier accepts payments via UseMyFunds, ENVOY, iDebit, and Citadel Commerce. Bank checks can also be used for Euro Palace withdrawal.

The selection of accepted currencies is impressive as well. Everyone can deposit in American, Australian, New Zealand, and Canadian dollar; Euro; British pound, Argentinian peso; Brazilian real; Botswana pula, Swiss franc; Danish, Swedish, and Norwegian krona; Hong Kong dollar; Japanese yen; Mexican peso; Nigerian naira; Russian ruble; and a few other currencies.

The minimum withdrawal is 30 USD by check and 50 USD for other methods. Monthly withdrawal limits are low at only 20,000 USD, and no one can request more than 5,000 USD per one-time cash-out. The advertised payout time is from two to three days to e-wallets and from seven to eighteen days by check. Statistically, the estimated non-payment risk is low at about 8%.

Web Reputation
Section Rating  

4.0 /5

Gambling Portal Ratings

LCB
4.4
Askgamblers Casino
4.25
Casinomeister
3.85
ThePOGG
3.38

Gambling Portal Statuses

LCB

No Status

Askgamblers

Great

Casinomeister

Accredited

Online Casino City

No Status

Our Take

Euro Palace is evaluated very highly by online gambling portals. By the time this publication was being written, this operator gained accreditation at CasinoMeister with ratings reaching eight out of ten. Askgamblers labelled it “Very Good” and also rates it eight out of ten. Evaluation at LCB was four out of five. The only portal evaluating this gaming destination poorly was the POGG Rating, which published a ranking of four out of ten.

Reviews from players are 60% positive. Only 25% of feedback is negative, and 65% of complaints are caused by money issues. Help desk support, which is available via online chat and through their contact number, manages to solve only 33% of submitted complaints. In 40% of the cases, users receive their payouts within three days, but 50% have to wait from four to nine days.

Issues that fail to be resolved by the representatives can be taken to the supervising authority, which in this case is eCOGRA.

Promotions and Bonuses
Section Rating  

3.4 /5

Key Facts - Euro Palace Casino Bonus Review

  • Bonus Codes:

    A promotion code is required only for the special bonus and can be copied from the chart above. All other offers are available automatically after depositing.

  • Game Contribution:

    Slot machines and arcades count from 10% to 100% toward the wagering requirements. Table games contribute from 2% to 20%, and video poker only contributes from 2% to 10%.

  • Wagering Requirements:

    The bonus has to be wagered from 40x to 400x on slots and arcade games, from 200x to 2000x on table games, and from 400x to 2000x on video poker.

  • Cashable:

    Offers are cashable upon completion of the wagering requirements.

Play-through Requirement and Bonus Structure

Info

First Deposit Bonus

First Deposit Welcome Bonus - Option 1
  • 100%
  • € 200
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

2nd Deposit

Second Deposit Welcome Bonus
  • 100%
  • € 200
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

Third deposit

Third Deposit Welcome Bonus
  • 100%
  • € 200
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

The list of possible promotions includes sign-up bonuses and free spins. The sign-up bonus is a package covering cash and spins. The funds are distributed among the first three deposits. Wagering requirements are 40xB.

Games and Software
Section Rating  

4.8 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 51 out of 1369 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

565 (Slots: 417, Video Poker: 58, Table Games: 73, Arcade and Variety: 17)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 341
On Air Entertainment ?
Total341

Software

Supported Softwares
Android IOS Windows

Popular Games on Euro Palace Casino

Our Take

There are up to 600 games of all types. Visitors will find about 15 variations of video poker and plenty of table and arcade games, including scratch cards, keno, and classic arcades. All content, including live dealer, is provided by Microgaming.

Entertainment is organized in a way that is typical for most Microgaming-powered platforms. There is one lobby with the following subcategories:

  • Casual games like Keno, Spingo, Pharaoh Bingo, and other releases.

  • Live dealer, where baccarat, roulette, and blackjack are hosted.

  • Progressive, where hunters for big wins can visit legendary Egyptian lands with the Treasure Nile slot, look for Aztec gold in the Tunzamunni game, enjoy Fruit Fiesta, and play several other progressive reeled machines.

  • Scratch cards.

  • Slots, including arcade slots, reel slots, and video slots. Here, money can be won while travelling the jungle forests in the Tarzan slot, escaping dinosaurs in the terrifying Jurassic Park, digging into the details of the dramatic story behind the Immortal Romance, and even more.

  • Table games, such as baccarat, blackjack, table poker, and roulette.

  • Video poker, featuring a variety of options like Jacks or Better, Tens or Better, Aces & Faces, Joker Poker, All Aces Poker, and others.

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