Lake Palace Casino

Key Rating

3.0/5

Key Rating

3.02

Section Rating

Ownership and Associations

3.89

Software Providers

3.28

Games and House Advantage

3

Promotions and Bonuses

4.62

Countries and Languages

3.08

Banking and Payouts

3.22

Contacts and Support

4.47

Supervising Authorities

1.56

Standings at Gambling Portals

2.2

Player Experiences

2.49
1st of   194  casinos accepting   United States: Virginia
  • 100%
    € 1000

    Welcome bonus. Click the icon to claim.

  • Slots:70
    Table Games:5
    Video Poker:11
    Arcade and Variety:6
  • Estimated payout time is 6 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

Lake Palace Casino Review — Main Takes

Providing a variety of games on the most exciting themes, Lake Palace Casino is full of adventure. Here are a few important facts that you should know about this brand before registering:

  • Mono-Soft Platform

    The one and only provider of entertainment here is Saucify.

  • Classic Gaming Mode

    The provider allows players to download and install its software to play the traditional way.

  • Online Options

    After registering, players can also use the instant play version.

  • Portable Services

    A simple yet convenient mobile version is available as well.

  • Alarming Online Reviews

    The majority of reputable portals mark it with such statuses as “Rogue” and “Play at own risk.”

  • Balanced Library

    All categories are represented, and there is a decent choice of options within each one.

Latest casino news

Explore Adventures of Piggies in 2 New TV Series Inspired Slots!

#GameRelease 

Pigs are among the favorite characters of software developers when it comes to video slots, so there are plenty of releases with those animals playing the leading role. They are placed in different settings and situations, so it is no surprise Snowborn and GameArt have recently gone even further and offered players the interpretation of favorite characters from cinematography in the piggy world. Thus, we can face new brothers from Peaky Blinders and join a legendary Bjorn from Vikings in the new games explored further in the article.

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September brings some good news for players from the UK who want to find a new operator to play their favorite video slots. They can pay attention to CasinoLuck, as this brand has recently changed the welcome offer for new players to offer them free spins on a popular slot and a cash deal that can be spent on any other game. Let’s look at this promotion in more detail!

General Information
Section Rating  

3.3 /5

Main

Associated Companies
Affiliate Program
Grand Prive Affiliates
Licensed in
Curacao
Year Established
2001 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

23:00 (UTC-5)

Live chat

Yes

24/7 support

Yes

Website FAQs

No

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-800-253-5048

UK

+44-800-917-3626

Canada US

+1-800-253-5048

Other countries

Australia, Austria, Canada, France, Germany, Italy, Japan, Netherlands, Switzerland

Fax

International

Unknown

UK

+44-800-917-3635

Canada US

+1-800-706-0478

Other countries

Australia, Austria, Canada, France, Germany, Italy, Japan, Netherlands, Switzerland

Complaints Handling Procedure

Procedure

Disputes resolved by the casino, no special rules

Social Media

Casino accounts

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Lake Palace was established online in 2001. It holds a gaming license issued in Curacao, and it belongs to the GrandPrive Group, the network that includes Bella Vegas, GrandBay, Jupiter Club, and RoadHouse. The owner offers a convenient OneWallet system, and the entire group is available under a single login. This also allows players to accumulate loyalty points in one place from wagering at different websites.

 

The content is provided in several languages, including English, French, German, and Italian. The majority of the incoming traffic is registered from the United States, Norway, Turkey, Germany, and Estonia. Based on the license, a number of other countries are accepted as well.

 

Depending on their preferences, each visitor can select from among three gaming modes. The first one is based on downloading Saucify’s software and installing it to the computer. Developers made sure that owners of both Mac OSX and Windows have convenient options.

 

Those who would rather not install anything can simply register online and enter the instant play lobby. The sign-up procedure includes three easy and predictable steps and takes no more than five minutes. Online play from browsers is also offered for portable devices. The mobile version has a smaller library.

Banking and Payouts
Section Rating  

3.2 /5

Payment Methods for United States: Virginia

Voucher
Credit Card
Bank Transfer
Currencies
CAD, DKK, EUR, NOK, SEK, GBP, USD, AUD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 3 Calendar days
By cheque
from 7 to 13 Calendar days
Of that, reversal period

2 days

Reported payout time
For this casino
from 10 to 10 days, median is 10 days
For all associated casinos

from 2 to 20 days, median is 9 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 2 to 14 days, best guess 6 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
0%

Limits

Max cashout one time

2000

Max cashout monthly

8000

Max cashout details

Maximum payout is 2000 USD weekly. For higher VIP levels this limit are increased: for the highest VIP level maximum withdrawal is 10000 USD per week

Withdrawal Min

100 USD/EUR/GBP

Fees

Player Activity

Account inactivity for 180 days may result in fees

Withdrawal Fees

All withdrawals are subject to a 0 to 30 processing fee per withdrawal depending on the payout method chosen.

Other

Withdrawals

While withdrawal requests are processed on a daily basis, payments are only made on a Monday and Thursday

Our Take

Euros, British pounds, Danish and Norwegian krone, Swedish krona, and U.S. and Australian dollars are among the allowed currencies. There are a few e-wallets, major cards and prepaid vouchers, as well as bank transfer alterations like GiroPay for Germany and iDeal for Netherlands. Withdrawals can also be requested by bank check.

 

Cash-outs start at USD 100. A single payout cannot be more than USD 2,000. The monthly limit is only USD 8,000. Those who want higher withdrawal limits will have to become VIP members. Payouts for VIP members reach up to USD 10,000 per week.

 

Depending on the payout amount and the method used, there is a service fee of up to USD 30. While the advertised withdrawal time is from two to three days to e-wallets, payments across the network are officially disbursed only on Mondays and Thursdays. Winners that request money by bank check will need to wait anywhere from seven to thirteen days. The risk of non-payment is non-existent at 0%.

Web Reputation
Section Rating  

2.2 /5

Gambling Portal Ratings

LCB
1.2
Askgamblers Casino
3.71
ThePOGG
1.55

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

Play at you own risk

Our Take

Reviews vary depending on the source. CasinoListings and LCB both rate it as one out of five and send to the warning list, and the POGG Rating publishes the rating of three out of ten, which is accompanied by the status “Not Recommended.” AskGamblers, on the other hand, rates it as 8 out of 10 and labels it “Good.”

 

Feedback from registered players is also 50/50. Slightly more than 50% of it is positive, while 43% is made up of complaints. Most comments on forums are due to payout problems and overall reliability.

 

All questions and conflicts are handled by the help desk, which responds via 24/7 live chat as well as by phone and e-mail.

Promotions and Bonuses
Section Rating  

4.6 /5

Key Facts - Lake Palace Casino Bonus Review

  • Bonus Offers:

    Welcome and regular deposit bonuses, loyalty points, and tournaments are available on an everyday basis.

  • Free Spins Eligibility:

    This offer can be claimed from among a variety of other promotions.

  • Bonus Codes:

    There is a specific code for each deal, and all of these are listed in our special section for bonus summaries.

  • Cashable:

    Once the rollover requirements are completed, the bonus money becomes cashable.

Play-through Requirement and Bonus Structure

Info
  • N/A
  • € 10
  • 45XB
TenSpot
Copy to Clipboard
Info
  • 110%
  • € 200
  • 60XB
LPNW1
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Info

Second Deposit Bonus

  • 50%
  • € 400
  • 40XB
LPNW2
Copy to Clipboard
Info
  • 100%
  • € 200
  • 40XB
LPNW3
Copy to Clipboard
Info

Double Your Money Mondays

Weekly Bonus

on Mondays

  • 100%
  • € 1000
  • 40XB
SHOWMETHEMONEY
Copy to Clipboard

Our Take

All new clients are greeted with a massive package worth USD 800. The initial deposit receives a 110% match up to USD 200. The second payment gets a 50% match up to USD 400. The bonus for the third deposit is a 100% match up to USD 200. The promotion is subject to wagering 40xB; both slot machines and arcades contribute 100%, whereas video pokers only count 10% toward the rollover requirements. Numbers for table games are even smaller at only up to 5%.

 

There are also several ongoing deals, including doubling Monday deposits, giving away USD 50 on Fridays, and offering up to 25 free spins during the week. Regular tournaments are held on Mondays, Tuesdays, Wednesdays, and Sundays. Participation in these is worth anywhere between one to 125 loyalty points. These are earned by active wagering.

 

Depending on the activity and the number of accumulated points, the operator grants statuses in the VIP program. There are five of these: Jack, Queen, King, Ace, and Black Diamond. The benefits for privileged customers includes up to USD 500 as a birthday bonus, a higher conversion rate for loyalty points, daily offers, personal assistance, and more.

Games and Software
Section Rating  

3.1 /5

Downloadable Software

Provider

Saucify

Popularity

7 (used by 16 out of 1147 casinos)

Game Speed

Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)

PC Performance

Medium (CPU 30%, Ram 200MB, HDD 1000MB)

Number of games

128 (Slots: 70, Video Poker: 34, Table Games: 18, Arcade and Variety: 6)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Saucify 122
Total122

Software

Supported Softwares
Android IOS Windows

Popular Games on Lake Palace Casino

Our Take

There are over 100 games powered by Saucify. Although this number is small, all categories are represented. The online lobby is organized by video slots, progressive jackpots, classic slots, table games, video poker, and other games.

 

The video slots collection allows players to select from among such releases as Age of Spartans, Horn of Plenty, Digging for Dinosaurs, and well over sixty other titles. Among the over ten classic reels are Diamond Dare Bucks Edition, Wild Berry, and Minted Sevens. Molten Moolah, Legends of Avalon, and Dream Wheel are some of the available progressive games.

 

Video poker is represented by fewer than ten options, including Bonus Poker Deluxe, Jacks or Better, Joker Poker, and Deuces Wild. Slightly fewer that twenty games are included in the tables section, such as craps; baccarat; table pokers; blackjack variations like Vegas Strip, European, Single Deck, and Atlantic City; and two types of roulette: American and European. Scratch cards, keno, and a few arcades are located under the Other Games filter.