Planet Casino

Key Rating

3.0/5

Key Rating

3.03

Section Rating

Ownership and Associations

2.2

Software Providers

3.53

Games and House Advantage

3.12

Promotions and Bonuses

3.76

Countries and Languages

2.85

Banking and Payouts

2.62

Contacts and Support

4.38

Supervising Authorities

2.76

Standings at Gambling Portals

1.98

Player Experiences

0
1st of   187  casinos accepting   United States: Virginia

Supervision

  • SUPERVISION
    Curacao
  • No Dispute Resolver

Planet Casino Review — Main Takes

Planet Casino may seem a bit old-fashioned compared to some other modern online places to bet and win, but it features reliable software, has over five years’ experience, and belongs to a reputable managing company. The key points highlighted in this review are:

  • Selection of Gaming Modes

    Clientele can either download software or use the instant play version.

  • Mobile Assistance

    Games can also be launched from portable devices via the mobile version.

  • Mono-Software Library

    All entertainment is powered by Saucify.

  • Diversity of Games

    All game categories except live dealer are available.

  • Decent Welcome Bonus

    Several first deposits can be enhanced with the sign-up offer.

  • Delayed Payments

    Though the brand advertises a payout time from two to four days, occasionally payments can be delayed.

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General Information
Section Rating  

3.1 /5

Main

Associated Companies
Affiliate Program
VIP Affiliate
Licensed in
Curacao
Year Established
2011 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English, French, Italian

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Contacts and Support

Current Casino Time

20:04 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

No

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-877-975-2638

UK

Canada US

+1-877-975-2638

Other countries

Mail Adress

Title

I-Services N.V.

Street & Number

E-Commerce Park

City

Vredenburg

Country

Curacao

Post Code

Unknown

Complaints Handling Procedure

Procedure

No disputes, casino's decision is final

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

No Page

Our Take

Planet Casino was launched in 2011 by I-Services N.V. This company has more than ten years’ experience, manages several successful online gambling locations, and works together with two well-known software developers – RealTime Gaming and Saucify. Among Planet’s associated sites are Cherry Gold, Free Spin, and ExclusiveBet.

The platform holds a license issued in Curacao. It offers a choice of three languages, namely English, French, and Italian. Among regulars are residents from the USA, Hungary, and Ukraine. Gamblers from a variety of other countries worldwide are welcome to register.

This place offers a downloadable software as well as the instant play mode. The online version allows members to access a slightly smaller number of games than the downloadable one. There is also the mobile adaptation which has an even smaller selection of entertainment, but is still compatible with different smartphones and tablets, and makes it possible to gamble on the go.

Without the login, user possibilities are limited. Even demo games are only available after registration. Sign-up is possible both online and after software installation. The sign-up is also allowed via social network profiles, which makes the process even faster.

Banking and Payouts
Section Rating  

2.6 /5

Payment Methods for United States: Virginia

Credit Card
Currencies
CAD, EUR, GBP, USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 4 Business days
By cheque
N/A
Of that, reversal period

2 days

Reported payout time
For this casino
Not enough data
For all associated casinos

from 3 to 15 days, median is 9 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 3 to 14 days, best guess 7 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

5000

Max cashout monthly

20000

Max cashout details

A maximum of 5000 USD may be sent per week

Withdrawal Min

Min withdrawal by Bank Wire is 100 USD

Our Take

The selection of deposit methods is limited to Neteller and EcoPayz e-wallets, and Visa and MasterCard cards. Players from the USA can use American Express. All deposits and withdrawals are possible only in Euros, British pounds, and Canadian dollars.

The website promises to take from two to four business days to send funds to the winners. In reality, some withdrawals take up to seven days. Each customer can ask for up to EUR 5,000 per week, which makes a maximum of EUR 20,000 per month. Fees are applied to certain cash-outs. Thus, the minimum withdrawal allowed for wire transfer is EUR 100, and a EUR 50 service fee is charged for this method.

Web Reputation
Section Rating  

1.0 /5

Gambling Portal Ratings

LCB
2.2
Askgamblers Casino
5.72
ThePOGG
2.9

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

This operator has mixed reviews from the leading gambling portals. While The POGG Rating sends it onto the “Not Recommended” list and rates it at 2 out of 10, AskGamblers believes it is worth an above average rating, awarding it 6 out of 10.

Reviews from registered members are also split. Some are not satisfied with the selection of bonuses and the complex verification process. Others praise the helpful assistance of the support service, the thousands of dollars cashed out without any difficulties, and reliable software.

The helpdesk is ready to answer all questions and resolve problems via phone and email, as well as 24/7 live chat. All disputes should be settled by the representatives because there is no supervising authority.

Promotions and Bonuses
Section Rating  

3.8 /5

Key Facts - Planet Casino Bonus Review

  • Bonus Offers:

    Loyalty points and welcome offers are available to everyone.

  • Bonus Codes:

    Each promotion requires a bonus code, and these can be copied from our chart above.

  • Cashable:

    If the wagering requirements are completed on time and without violations, bonus money can be cashed out.

  • Game Contribution:

    Slot machines and arcades contribute 100%, table games contribute from 5% to 50%, and video poker games count 10% towards the rollover requirements.

Play-through Requirement and Bonus Structure

Info
  • 100%
  • € 200
  • 60XB
PLANET1
Copy to Clipboard
Info
  • 50%
  • € 100
  • 60XB
PLANET2
Copy to Clipboard
Info
  • 150%
  • € 450
  • 60XB
PLANET3
Copy to Clipboard
Info

Birthday Bonus

  • 100%
  • € 100
  • 60XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after fulfilling terms

Our Take

New clients can claim the welcome bonus on the first three deposits. The play-through requirements for this deal are hard. Bonus money should be played through 60x, and only slot machines and arcades contribute. Planet also limits withdrawals won from the bonus to a certain cash amount.

Active regulars can benefit by earning loyalty points. Slots, arcades, roulette, and Three Card Poker contribute one loyalty point per each GBP 1 wagered. Baccarat contributes one loyalty point per each GBP 25 wagered, and in order to earn one loyalty point from video poker, users need to play through at least GBP 50. Stakes are even higher for blackjack and craps, where one loyalty point is earned per each GBP 100 wagered.

Accumulated loyalty points can be traded for bonus credits, and can also help the participants advance through the statuses of the casino. While Bronze status holders are entitled to regular promotions and a birthday bonus, Platinum position owners will receive customized bonuses, free of charge wire transfers, personal VIP hosts, and many other benefits.

Games and Software
Section Rating  

3.3 /5

Downloadable Software

Provider

Saucify

Popularity

7 (used by 16 out of 1081 casinos)

Game Speed

Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)

PC Performance

Medium (CPU 30%, Ram 200MB, HDD 1000MB)

Number of games

123 (Slots: 65, Video Poker: 34, Table Games: 18, Arcade and Variety: 6)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Rival 136
Saucify 129
BetSoft 38
Show all Providers
Sub Total303

Software

Supported Softwares
Android IOS Windows

Popular Games on Planet Casino

Our Take

The selection of games is limited to around 100 slots, table games, arcades, and video poker. Live dealer is not offered here. All entertainment is provided by Saucify, and no other software developers are represented. While the number of games is smaller than in most other online gambling destinations across the industry, the total number of releases produced by Saucify is around 140, so for a mono-software library the selection of entertainment is decent.

 

Games are located in one lobby, and filtered by Classic Slots, Video Slots, Table Games, Video Poker, and Other Games. The lobby is animated, and features music effects. Looking at the online version, it seems the majority of games are slots. There are more than ten classic reels, and plenty of video machines. These can also be filtered by the number of lines, availability of free spins, bonus games, gambling features, or jackpots.

 

Table games are represented by several table poker games, and variations of blackjack, such as Vegas Strip and Atlantic City. The collection of video poker games is quite big, and includes both standard and rare variations. Among arcades, gamers can bet on keno and scratch cards.