Europa Casino

Key Rating

3.5/5

Key Rating

3.45

Section Rating

Ownership and Associations

3.57

Software Providers

4.36

Games and House Advantage

3.37

Promotions and Bonuses

3.46

Countries and Languages

4.13

Banking and Payouts

3.3

Contacts and Support

4.17

Supervising Authorities

1.4

Standings at Gambling Portals

2.19

Player Experiences

3.55
(United States: Ohio is not allowed. See the list of 210 casinos accepting United States: Ohio)
  • 200%
    € 400

    Welcome bonus. Click the icon to claim.

  • Slots:235
    Table Games:14
    Video Poker:8
    Arcade and Variety:47
  • Estimated payout time is 4 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
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Supervision

Europa Casino Video Review

Europa Casino Review — Main Takes

With its minimalistic design and deep blue colors that remind players of the traditional land-based gambling that takes place in the evenings in luxurious casinos, Europa Casino is an acknowledged and trusted brand that offers the following services:

  • Steady or Instant Versions

    Depending on the preferences, software can either be downloaded, or games can be played online from the instant lobby.

  • Reliable Software

    All games are from Playtech, a well-established software developer. This studio has a long history of providing online services and a solid reputation in the industry.

  • Services on the Go

    The convenient mobile version ensures online play regardless of the time and location.

  • Big Bonus Selection

    The overall selection of promotions includes offers for regular players and high-rollers, and there is a separate mobile bonus.

  • Exclusive Benefits from Our Portal

    The bonus section features a unique offer available for those signing up with the referral provided in this review.

  • Multiple Deposit Options

    Everyone can select among versatile cards, e-wallets, and payment systems that meet the needs of audience around the world.

Related casino news

Do Playtech Online Casinos Ban Ukraine?

Do Playtech Online Casinos Ban Ukraine?

Over the last few days our team has received multiple complaints from Ukrainian players claiming that popular Playtech online casinos, such as Europa Casino, Casino Plex,  William Hill Casino Online and others, do not allow them to register, and our site says that they do. We have checked the casino websites, but there was not a word saying that casino players from Ukraine were prohibited from registering and claiming bonuses. To make the things worse, those Ukrainian players who have been registered in Playtech casinos before, were not able to make any deposits.


Some multi-platfrom sites, such as Paddy Power, Winner and Bet365 have amended their terms saying that Ukrainians cannot play poker, but nothing was said about the casino. Currently, there are 133 Playtech casinos in the KeyToCasino database. Of them, 81 casino used to accept Ukrainians. Overall, there are  517 online casinos that allow players form Ukraine to register, but this information is likely to be changed soon. 

General Information
Section Rating  

3.1 /5

Main

Associated Companies
Affiliate Program
Euro Partners
Licensed in
Antigua and Barbuda
Year Established
2004 

Associated Casinos

Titles
Average rating
3.28

Additional Betting Options

Associated Companies
  • None

Other

Languages Supported

Casino Web Site
English, French, Russian, Spanish, Czech, Greek, Hungarian, Italian, Polish, Portuguese, Swedish, German

Country Limitations for United States: Ohio

Registration Restrictions

United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

15:39 (UTC-4)

Live chat

Registered players only

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

Send an Email

Other email

Send an Email

Phone

International

+63-2756-7823

UK

+44-800-047-0568

Canada US

Other countries

Austria, Germany, Greece, Italy, Portugal, Russia, Switzerland

Fax

International

+632-756-7815

UK

+44-20-7900-6735

Canada US

Unknown

Other countries

Canada, Italy

Mail Adress

Title

Europa Casino

Street & Number

P.O Box 1279 Makati Central Post Office 1252

City

Makati City

Country

Philippines

Post Code

Unknown

Complaints Handling Procedure

Procedure

Disputes resolved by the casino, no special rules

Social Media

Casino accounts

Licensing Authority

Location

Antigua and Barbuda

License Name

The Directorate of Offshore Gaming (FSRC)

Complain

via Email

Postal Address
Title

The Directorate of Offshore Gaming, Division of Gaming

Street & Number

Royal Palm Place, Friar's Hill Road, P.O. Box 2674

City

St. John's

Country

Antigua and Barbuda

Postcode

None

Phone

(268)481-3300

Fax

(268) 481-3305

Email

None

Web Site

https://www.fsrc.gov.ag/index.php/services/gaming

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals

lcb.org

Not represented

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Europa Casino has been providing services since 2004. It is licensed and regulated by the Antigua and Barbuda Financial Services Regulatory Commission. The owner is the Imperial E-Club Limited, which was founded 15 years ago. The headquarters of the company are located in the Philippines. E-Club manages a group of websites, including Tropez, Titan, La Isla, and Titan Bet.

 

The platform has its content adapted to several languages, including German, Greek, Italian, and several other languages. Users that visit this gambling destination most frequently reside in Poland, New Zealand, Germany, Croatia, and Brazil. Customers from South Africa and Australia are also among regulars.

 

The online instant play mode is available as well as download for free of the software. While the full site’s design is not responsive, there is the mobile Flash version available for owners of portable devices. Online free slots are offered to test games, but to use them and win real money, the login is required.

 

To register an account, everyone will need to provide personal information and contact details and then confirm the account. All this can be done either from the website or after downloading and installing the software.

Banking and Payouts
Section Rating  

3.3 /5

Payment Methods for United States: Ohio

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
EUR, SEK, CHF, GBP, USD, NZD, RUB  

Payout Times

Advertised payout time
To e-wallets
from 5 to 6 Business days
By cheque
from 10 to 21 Business days
Of that, reversal period

Unknown

Reported payout time
For this casino
from 2 to 4 days, median is 3 days
For all associated casinos

from 1 to 4 days, median is 4 days

KeyToCasino estimated payout time
To e-wallets
from 1 to 8 days, best guess 4 days
Non-payment risk
30%

Limits

Max cashout one time

9990

Max cashout monthly

9990

Fees

Player Activity

Account inactivity for 180 days may result in fees

Other

Other

The maximum winning in a single casino game action is $500,000 /£500,000/ €500,000 except progressive jackpot winnings.

Our Take

The deposit methods are versatile. Clientele can select among e-wallets, cards, and local payment systems. This includes PayPal, Webmoney, Skrill, and EcoPayz as well as Latin American DineroMail and Mexican ToditoCash. Payment is also accepted via the international Paysafecard and Univoucher, Canadian Swiff, and Hungarian Abaqoos. Such cards as Visa, Maestro, MasterCard, EntroPay, AstroPay, and Diners Club are accepted as well.

 

For even more convenience, the needs of the gaming audience are covered with such local systems as EPS for Austria, InstaDebit for Canada, GiroPay and Sofort for Germany, Lobanet for Latin America, Poli for Australia, Przelewy24 for Poland, Nordea for Baltic countries, Sporopay for Slovenia, Mutibanco for Portugal, eKonto for Czech Republic, and also Dotpay, Ecard, Trustly, iDebit, Citadel Commerce, Fundsend, PayU, SafetyPay, Zimpler, and TrustPay. Bank transfer payments are allowed, and there is the check option for withdrawal as well.

 

The minimum deposit is 20 Euros or its equivalent. The following currencies are used at the cashier: British pounds, Euros, Russian ruble, Swedish krona, Swiss franc, and U.S. and New Zealand dollars.

 

The maximum daily and/or monthly payout is 9,990. The operator promises to process cash-out requests within six business days, but only if the money is not requested by check. Withdrawal time for checks extends to 21 days. The non-payment risk is rather high at 33%.

Web Reputation
Section Rating  

2.0 /5

Gambling Portal Ratings

LCB
3
Askgamblers Casino
0.50
ThePOGG
2.53

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

No can do

Online Casino City

Featured

Our Take

Major gambling portals give Europa mixed reviews; CasinoMeister’s verdict is “No Can Do.” The POGG’s rating is six out of ten, and AskGambler’s is slightly higher at seven out of ten. LCB rates it with an average three out of five.

About 40% of responses from registered members are positive, while complaints take 60% of the feedback. Most frequently the clients are troubled by problematic cash-outs. Since there is no regulatory body to handle the disputes, all problems must be solved within the representatives through 24/7 live chat, e-mail, and phone to reach the support desk.

Promotions and Bonuses
Section Rating  

3.5 /5

Key Facts - Europa Casino Bonus Review

  • Bonus Code:

    Promo code is not required. All bonuses are added to the account automatically after depositing.

  • Non-Cashable:

    Only the money won from wagering the bonus can be withdrawn.

  • Game Contribution:

    Slots contribute 100%, arcade and table games count up to 100%, and video poker does not contribute at all.

  • Bonus Offers:

    There are two different welcome bonuses. One is regular, and the other one is for high-rollers.

Play-through Requirement and Bonus Structure

Info

Europa Welcome Package

First Deposit Welcome Bonus - Option 1
  • 100%
  • € 300
  • 20XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Allowed Games Key Terms
Info

Welcome Exclusive

First Deposit Welcome Bonus - Option 2

+20% Cashback

  • 200%
  • € 500
  • 20XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Allowed Games Key Terms
Info

Europa Welcome Package

Second Deposit Welcome Bonus - Option 1
  • 75%
  • € 300
  • 20XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Allowed Games Key Terms
Info

Europa Welcome Package

Third Deposit Welcome Bonus - Option 1
  • 200%
  • € 400
  • 20XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Allowed Games Key Terms
Info

Monthly Deposit Bonus

Monthly Bonus

for first year

  • 100%
  • € 100
  • 20XBD
Bonus Code

No bonus code required.

Redemption Procedure: Contacting support after deposit

Allowed Games Key Terms

Our Take

Promotions include all kinds. There is a standard sign up bonus, which is a 100% match. The wagering requirements are easy at 20xBD within 180 days. This bonus can also be turned into the yearly bonus up to 2,400 USD in total. In this case, each month up to 100 USD is added to the first monthly deposit, and there is also a weekly cash reward for loyalty of 25 USD.

 

High-rollers registering at Europa are offered a special bonus on the first deposit of 1,000 USD as well as the VIP membership.

 

As to the ongoing deals, the mobile offer is 10% of cash back on losses exceeding 10 USD. Visitors can also collect comp points, climb up the VIP tiers, and earn 50 USD within the refer a friend promotion.

 

Among the unique proposals is 20% cashback for those registering from our review page.

Games and Software
Section Rating  

3.9 /5

Downloadable Software

Provider

Playtech

Popularity

1 (used by 32 out of 1468 casinos)

Game Speed

Medium (BlackJack 16 hpm, Roulette 26 spm, Videoslots 20 spm)

PC Performance

Heavy (CPU 20%, Ram 500MB, HDD 3500MB)

Number of games

281 (Slots: 145, Video Poker: 16, Table Games: 52, Arcade and Variety: 68)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Playtech 284
Ash Gaming ?
Total284

Software

Supported Softwares
Android IOS Windows

Popular Games on Europa Casino

Our Take

There is a total of 400 games. Most of them are provided by Playtech, and there is also content from Ash Gaming. All classifications are represented. For the most part, the library consists of slots. There are such progressive hits by Playtech as Land of Gold and Age of the Gods: King of Olympus, as well as regular video releases: Pharaoh's Secrets by Playtech, Sinbad's Golden Voyage by Ash Gaming and more.

 

The collection of table games is decent as well. There are plenty of roulette variations, including the most popular European and American types, and a vivid choice of blackjack games, including Blackjack Switch and 21 Duel Blackjack.

 

Gamblers will find plenty of arcades, such as scratch cards, classic and vintage arcades, and Keno. The live dealer includes roulette, blackjack, Sic Bo, Hold’em, and baccarat. The smallest choice is for video poker, although it does include some rare types, like 2 Ways Royal.

 

In the online lobby, games are filtered by Jackpots, Slots, Table and Card Games, Video Poker, Arcade and Keno, and Live Dealers.

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