Europa Casino

 Key Rating: 3.5

Key Rating3.45

Section Ratings:

Ownership and Associations3.57

Software Providers4.36

Games and House Advantage3.57

Promotions and Bonuses3.46

Countries and Languages4.12

Banking and Payouts3.3

Contacts and Support4.17

Supervising Authorities1.4

Standings at Gambling Portals2.19

Player Experiences3.35

  (United States: Virginia is not allowed. See the list of 154 casinos accepting United States: Virginia United States: Virginia)
 
  • Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • 200%
    €400     Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:235
    Table Games:14
    Video Poker:8
    Arcade and Variety:47
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
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Europa Casino Review — Main Takes
With its minimalistic design and deep blue colors that remind players of the traditional land-based gambling that takes place in the evenings in luxurious casinos, Europa Casino is an acknowledged and trusted brand that offers the following services:
  • Steady or Instant Versions
    Depending on the preferences, software can either be downloaded, or games can be played online from the instant lobby.
  • Reliable Software
    All games are from Playtech, a well-established software developer. This studio has a long history of providing online services and a solid reputation in the industry.
  • Services on the Go
    The convenient mobile version ensures online play regardless of the time and location.
  • Big Bonus Selection
    The overall selection of promotions includes offers for regular players and high-rollers, and there is a separate mobile bonus.
  • Exclusive Benefits from Our Portal
    The bonus section features a unique offer available for those signing up with the referral provided in this review.
  • Multiple Deposit Options
    Everyone can select among versatile cards, e-wallets, and payment systems that meet the needs of audience around the world.
 
General Information
Section Rating: 3.1  
 

Main

Associated Companies
Affiliate Program
Euro Partners  
Licensed in
Antigua and Barbuda
Year Established
2004 

Associated Casinos

Titles
Average rating
3.28
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Other

Languages Supported

Casino Web Site English, French, Russian, Spanish, Czech, Greek, Hungarian, Italian, Polish, Portuguese, Swedish, German

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Europa Casino has been providing services since 2004. It is licensed and regulated by the Antigua and Barbuda Financial Services Regulatory Commission. The owner is the Imperial E-Club Limited, which was founded 15 years ago. The headquarters of the company are located in the Philippines. E-Club manages a group of websites, including Tropez, Titan, La Isla, and Titan Bet.

 

The platform has its content adapted to several languages, including German, Greek, Italian, and several other languages. Users that visit this gambling destination most frequently reside in Poland, New Zealand, Germany, Croatia, and Brazil. Customers from South Africa and Australia are also among regulars.

 

The online instant play mode is available as well as download for free of the software. While the full site’s design is not responsive, there is the mobile Flash version available for owners of portable devices. Online free slots are offered to test games, but to use them and win real money, the login is required.

 

To register an account, everyone will need to provide personal information and contact details and then confirm the account. All this can be done either from the website or after downloading and installing the software.

Contacts and Support

General

Current Casino Time07:13 (UTC-4)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International+63-2756-7823

UK+44-800-047-0568

Canada US

Other countries Austria, Germany, Greece, Italy, Portugal, Russia, Switzerland

General emailSend an Email

Feedback Form None

VIP emailSend an Email

Other emailSend an Email

Fax

International+632-756-7815

UK+44-20-7900-6735

Canada USUnknown

Other countries Canada, Italy

Mail Adress

TitleEuropa Casino

Street & NumberP.O Box 1279 Makati Central Post Office 1252

CityMakati City

CountryPhilippines

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Antigua and Barbuda

License Name The Directorate of Offshore Gaming. Division of Gaming

Complain via Email

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister Not represented

Askgamblers Representative

Other

Facebook Inactive Page

 
Banking and Payouts
Section Rating: 3.3  
 

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies EUR, SEK, CHF, GBP, USD, NZD, RUB  

Payout Times

Advertised payout time

To e-wallets  from 5 to 6 Business days

By cheque from 10 to 21 Business days

Of that, reversal period Unknown

Reported payout time

For this casino from 2 to 4 days, median is 3 days

For all associated casinos from 1 to 4 days, median is 4 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 8 days, best guess 4 days

Non-payment risk  30%

Limits

Max cashout one time 9990

Max cashout monthly 9990

Our Take

The deposit methods are versatile. Clientele can select among e-wallets, cards, and local payment systems. This includes PayPal, Webmoney, Skrill, and EcoPayz as well as Latin American DineroMail and Mexican ToditoCash. Payment is also accepted via the international Paysafecard and Univoucher, Canadian Swiff, and Hungarian Abaqoos. Such cards as Visa, Maestro, MasterCard, EntroPay, AstroPay, and Diners Club are accepted as well.

 

For even more convenience, the needs of the gaming audience are covered with such local systems as EPS for Austria, InstaDebit for Canada, GiroPay and Sofort for Germany, Lobanet for Latin America, Poli for Australia, Przelewy24 for Poland, Nordea for Baltic countries, Sporopay for Slovenia, Mutibanco for Portugal, eKonto for Czech Republic, and also Dotpay, Ecard, Trustly, iDebit, Citadel Commerce, Fundsend, PayU, SafetyPay, Zimpler, and TrustPay. Bank transfer payments are allowed, and there is the check option for withdrawal as well.

 

The minimum deposit is 20 Euros or its equivalent. The following currencies are used at the cashier: British pounds, Euros, Russian ruble, Swedish krona, Swiss franc, and U.S. and New Zealand dollars.

 

The maximum daily and/or monthly payout is 9,990. The operator promises to process cash-out requests within six business days, but only if the money is not requested by check. Withdrawal time for checks extends to 21 days. The non-payment risk is rather high at 33%.

Fees

Player Activity Account inactivity for 180 days may result in fees

Other

Other The maximum winning in a single casino game action is $500,000 /£500,000/ €500,000 except progressive jackpot winnings. 

 
Web Reputation
Section Rating: 2.8  
 

Player Experience Summary 

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNo can do
Latest Casino Bonuses StatusNo Status
Online Casino City StatusFeatured
Casinolistings StatusBlacklisted and rogue

Our Take

Major gambling portals give Europa mixed reviews; CasinoMeister’s verdict is “No Can Do.” The POGG’s rating is six out of ten, and AskGambler’s is slightly higher at seven out of ten. LCB rates it with an average three out of five.

 

About 40% of responses from registered members are positive, while complaints take 60% of the feedback. Most frequently the clients are troubled by problematic cash-outs. Since there is no regulatory body to handle the disputes, all problems must be solved within the representatives through 24/7 live chat, e-mail, and phone to reach the support desk.

 
Promotions and Bonuses
Section Rating: 3.5  
 
 
*Total Bonus:  €1600
 
 

Key Facts - Europa Casino Bonus Review

  • Bonus Code: Promo code is not required. All bonuses are added to the account automatically after depositing.
  • Non-Cashable: Only the money won from wagering the bonus can be withdrawn.
  • Game Contribution: Slots contribute 100%, arcade and table games count up to 100%, and video poker does not contribute at all.
  • Bonus Offers: There are two different welcome bonuses. One is regular, and the other one is for high-rollers.
 

Play-through Requirement and Bonus Structure

  • Europa Welcome Package 
  • Non-Cashable
  • 100%
  • €300
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 20xBD
    T
    Table Games
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
  • Welcome Exclusive 
  • Non-Cashable
  • 200%
  • €500
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 20xBD
    T
    Table Games
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
  • Europa Welcome Package 
  • Non-Cashable
  • 75%
  • €300
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 20xBD
    T
    Table Games
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
  • Europa Welcome Package 
  • Non-Cashable
  • 200%
  • €400
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 13xBD
    T
    Table Games
    Contribute: 0-100%
    Wager: 13xBD to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 13xBD to Unlimited

  • Monthly Bonus

  • for first ...
  • Bonus Code
  • Monthly Deposit Bonus 
  • Non-Cashable
  • 100%
  • €100
  • 20XBD
  • S
    Slots
    Contribute: 100%
    Wager: 20xBD
    T
    Table Games
    Contribute: 0-100%
    Wager: 20xBD to Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 20xBD to Unlimited

Our Take

Promotions include all kinds. There is a standard sign up bonus, which is a 100% match. The wagering requirements are easy at 20xBD within 180 days. This bonus can also be turned into the yearly bonus up to 2,400 USD in total. In this case, each month up to 100 USD is added to the first monthly deposit, and there is also a weekly cash reward for loyalty of 25 USD.

 

High-rollers registering at Europa are offered a special bonus on the first deposit of 1,000 USD as well as the VIP membership.

 

As to the ongoing deals, the mobile offer is 10% of cash back on losses exceeding 10 USD. Visitors can also collect comp points, climb up the VIP tiers, and earn 50 USD within the refer a friend promotion.

 

Among the unique proposals is 20% cashback for those registering from our review page.

 
Games and Software
Section Rating: 4.0  
 

Downloadable Software

Provider Playtech
Popularity 1 (used by 46 out of 890 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 26 spm, Videoslots 20 spm)
PC Performance  Heavy (CPU 20%, Ram 500MB, HDD 3500MB)
Number of games 282 (Slots: 145, Video Poker: 16, Table Games: 53, Arcade and Variety: 68)

Instant-Play Software

ProvidersTotal
Playtech Playtech 284
Ash Gaming Ash Gaming ?
Total284

Mobile Software

Mobile Version Available

Popular Games on Europa Casino

 

Our Take

There is a total of 400 games. Most of them are provided by Playtech, and there is also content from Ash Gaming. All classifications are represented. For the most part, the library consists of slots. There are such progressive hits by Playtech as Land of Gold and Age of the Gods: King of Olympus, as well as regular video releases: Pharaoh's Secrets by Playtech, Sinbad's Golden Voyage by Ash Gaming and more.

 

The collection of table games is decent as well. There are plenty of roulette variations, including the most popular European and American types, and a vivid choice of blackjack games, including Blackjack Switch and 21 Duel Blackjack.

 

Gamblers will find plenty of arcades, such as scratch cards, classic and vintage arcades, and Keno. The live dealer includes roulette, blackjack, Sic Bo, Hold’em, and baccarat. The smallest choice is for video poker, although it does include some rare types, like 2 Ways Royal.

 

In the online lobby, games are filtered by Jackpots, Slots, Table and Card Games, Video Poker, Arcade and Keno, and Live Dealers.

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