32Red Casino

 Key Rating: 2.8

Key Rating2.77

Section Ratings:

Ownership and Associations4.74

Software Providers‐

Games and House Advantage‐

Promotions and Bonuses‐

Countries and Languages4.03

Banking and Payouts5

Contacts and Support4.66

Supervising Authorities5

Standings at Gambling Portals4.11

Player Experiences‐

  (United States: Virginia is not allowed. See the list of 155 casinos accepting United States: Virginia United States: Virginia)
 
  • + 1 Other Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • NO INFO
  • Slots:431
    Table Games:19
    Video Poker:16
    Arcade and Variety:22
    Game Variety
  • Very Fast Pay
    Estimated payout time is 1 days. Click the icon for more details.
  • Supported
  • NO INFO
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
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  • Licensing authority
  • Dispute resolver
 
 
32Red Casino Review — Main Takes
32Red is known around the globe for its impressive collection of games, devoted customer support, and openness to innovations. The main theme is Asian philosophy, and over the years, the team of developers and managers has been successfully integrating this Eastern wisdom into the hectic world of online gaming.
  • SINGLE PROVIDER
    All entertainment is brought to the users of this label by Microgaming.
  • WOW-EXPERIENCE GUARANTEED
    This is the official statement made by 32Red Casino and its guru – the Master of Wow. This friendly mascot lives in the Temple of Wow, meditates regularly, and shares his sensei wisdom with the brand.
  • AWARD-WINNING SERVICES
    This operator holds over 30 awards, including multiple trophies for being the best among online competitors, as well as the most reputable one.
  • LIGHTNING-FAST PAYOUTS
    Almost 80% of customers praise the banking section for withdrawals that are transacted in one business day.
  • APPROVED BY THE GAMBLING COMMUNITY
    The review from the popular gaming portals is either “Very Good” or “The Best”. Feedback from the registered clientele is also positive in more than half of the cases.
  • PIONEERING TECHNOLOGIES
    There is a mobile app with free download and instant play from the desktop, iPad, and smartphones – the team does everything they can to ensure comfortable gaming for everyone.
 
General Information
Section Rating: 4.8  
 

Main

Associated Companies
Operated by 32Red Limited
A part of 32 Red Plc.
Affiliate Program
TTR Partners
Licensed in
Gibraltar, United Kingdom, Italy
Year Established
2002 

Associated Casinos

Titles
Average rating
3.2
Partner Casino Restrictions
One welcome bonus for the casino group

Additional Betting Options

Other

Languages Supported

Casino Web Site English, French, Chinese, Italian, Japanese, German, Catalan

Targeted Countries

Targeted Countries United Kingdom

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Bonus Restrictions

No First Deposit Welcome Bonus - Option 2United States

No First Deposit Welcome Bonus - Option 3United States

No High Roller Welcome BonusUnited States

No New Player No Deposit BonusUnited States

Our Take

32Red launched in 2002. It is owned by the 32 Red Plc. Since 2005, this company has been listed on the London Stock Exchange governed Alternative Investment Market and has the TTR Partners affiliate program. The network group operates the branded Poker Room, Bingo, Sports Betting, and such other gambling destinations as Roxy Palace, Dash, NedPlay, and a few others.

The reviewed website holds licenses from the United Kingdom Gambling Commission and the jurisdiction of Gibraltar, and is a member of the Gibraltar Betting and Gaming Association.

The services are targeted primarily at the United Kingdom’s residents. Frequent visitors also come from Australia, Italy, Canada, Netherlands, and Portugal. There are seven language alterations of the content and services, which are Catalan, Chinese, English, French, German, Italian, and Japanese.

The online version has responsive design with the option to play instantly from the desktop for Mac and other systems. For those on the go, there is the instant mobile adaptation, as well as the app. Its download is available for free and is suitable for iOS and Android.

To complete the register form, one will need to click on the Sign Up button located on the main page. Link to it is included into our publication. The registration process is standard and requires members to agree with terms and conditions before beginning to play.

All questions are answered either by the FAQ section or by 24/7 live chat support, e-mail, and phones. The location also has Facebook, Google+, and Twitter accounts.

Contacts and Support

General

Current Casino Time20:25 (UTC+0)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+3-502-005-9759

UK+44-808-180-3232

Canada US+1-866-902-0499

Other countries Australia, Germany, Japan, Netherlands

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

International+3-502-004-7408

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

Title32Red Plc

Street & Number741 Europort

CityGibraltar

CountryGibraltar

Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB  + Representative

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 5.0  
 

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies CAD, EUR, NOK, SEK, CHF, GBP, USD, AUD, JPY, RUB  

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 Business days

By cheque from 5 to 16 Business days

Of that, reversal period 1 days

Reported payout time

For this casino from 1 to 6 days, median is 1 days

For all associated casinos from 1 to 11 days, median is 1 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 4 days, best guess 1 days

Non-payment risk  3%

Limits

Max cashout one time 120000

Max cashout monthly Unlimited

Max cashout details The maximum payout for any one 24-hour period for any one customer is 120,000 GBP in the casino 

Deposit Min 10 USD/EUR/CAD/AUD/GBP 

Withdrawal Min 10 USD/EUR/CAD/AUD/GBP 100 for Direct Wire Transfer 

Our Take

The banking section processes multiple deposit methods – from debit and credit cards to e-wallets and offline transfers. Among international methods there are Visa, Mastercard, and Maestro; Neteller, Ecopayz, Skrill, and PayPal systems; as well as prepaid Paysafecard voucher.

All deposits are accepted in Euros, US, Canadian, and Australian dollars. There are also local European currencies like British pounds and Norwegian krone and a few Asian currencies like Japanese yen.

All withdrawals start at the minimum of 10 USD for regular payment methods and 100 USD for direct wire transfer. The one-time cash-out limit is 120.000, and there are no monthly limitations.

Advertised payout time is one business day, and feedback from winners proves this to be true. Payouts by check usually take between five to sixteen business days. The estimated non-payment risk is 3%.

Fees

Player Activity Account inactivity for 390 days may result in fees

Other

Other Reversals can be made during 4 hours after withdrawal. 

 
Web Reputation
Section Rating: 3.2  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

Reviews made by the gambling community are impressive. The brand’s status on the LCB portal is marked as “The best”. “Very good” is the grade made by AskGamblers. This resource shares the rating of nine out of ten. Even higher are the grades at ThePOGG, which rate it ten out of ten. All the numbers refer to the time when our publication was written and could eventually change.

For an amazing eight years in a row, from 2003 to 2010, the reviewed place to bet and win has won the top prize at the annual Casinomeister Awards. This is not the only acknowledgement, as 32Red has a big list of trophies. There are over 30 awards, including the Best as well as Most Reputable Online Casino, the Best Group,—all of which it has won more than once—and the proud title of the Casino of the Decade.

About 80% of the feedback made by the registered members are positive. Out of all the complaints, 56% were successfully managed by the help desk representatives. In addition to this, about 90% of them receive their payouts in less than three business days.

 
Promotions and Bonuses
Section Rating: 2.5  
 
 
*Total Bonus:  €260
 
 

Key Facts - 32Red Casino Bonus Review

  • No-Deposit Bonus: Based on the history of prior promotions, this one may be offered, and it is a subject to the play-through requirements.
  • Bonus Codes: Coupon codes are not required. A promotion has to be claimed online after the deposit is made.
  • Bonus Terms: Only bonus money has to be wagered to meet the rollover terms, and a fair share of days is given to complete these.
  • Loyalty Points: This type of appreciation is available for the regulars. Points are accumulated to later on be exchanged for different benefits.
 

Play-through Requirement and Bonus Structure

Our Take

The bonus selection is big. There are welcome, daily, monthly, no-deposit bonuses, extra spins, and more. Sign-up promotions for slots and table games may differ. The wagering requirements are mentioning the bonus money, not the deposit+bonus, and the promotional cash may be converted into the real one if the play-through terms are completed on time and correctly. The minimum deposit is 10 USD. Right after the register is completed, a newbie may be offered extra spins without any deposit required. All of these offers are for new players only, 18+. T&C apply.

Offers for the new accounts also include deals on Sportsbook and Bingo. Loyalty points, called Redbacks, are on the menu for those who show up to wager on the regular basis. Collected Redbacks can be exchanged for something valuable.

Among other possible promotions are different tournaments, Dish of the Day notifications, and membership in the Club Rouge. This one is available if request is approved.

 
Games and Software
Section Rating: 2.5  
 
 

Our Take

The selection of games includes all types – from slots and arcades to table games and live dealer. Microgaming is the only software provider for the collection of entertainment, and its fans know that this is the case when one studio is perfectly enough due to the versatility of its portfolio.

The content is gathered in two lobbies. One is for RNG entertainment, while the other one is for live games. Among them are Dream Catcher, baccarat, blackjack, and roulette variations – Double Ball, London, and Speed.

The RNG lobby is categorized by featured releases, slots, of which there are over 200, roulette covering more than five options, blackjack with over 20 types, and other games.

As to slot machines, the representation for both classic and video ones is decent. A variety of themes, features, and RTP possibilities is provided. Among hits of the collection are Castle Builder, Game of Thrones 243 Ways, Leagues of Fortune, Mermaids Millions and many other of the manufacturer’s successful creations.

Among RNG roulette versions are American, European, French, Royale, premier, Multi-Player and Multi-Wheel. Blackjack covers Classic, Atlantic City, Big Five, Bonus, Double Exposure, European, Pontoon, Vegas Strip, Super Fun 21, Triple 7’s and many other options. The selection of table pokers includes 3 Card, Pai Gow, Caribbean Draw, Cyberstud, Pursuit, Multi-Hand, Vegas 3 Card Rummy and Texas Hold’em, just to name a few.

As to the video poker games, there are Aces and Eights, Aces and faces, All Aces, All American, Bonus Poker, Deuces and Joker, Jacks or Better, Joker Poker, and many more. Those preferring arcades and variety will be able to select among many releases, as well.

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