Luna Casino

Key Rating

3.0/5

Key Rating

3.03

Section Rating

Ownership and Associations

0

Software Providers

0

Games and House Advantage

0

Promotions and Bonuses

0

Countries and Languages

0

Banking and Payouts

0

Contacts and Support

0

Supervising Authorities

0

Standings at Gambling Portals

0

Player Experiences

(United States: Virginia is not allowed. See the list of 189 casinos accepting United States: Virginia)
  • 100%
    € 100

    + 50 spins

    Welcome bonus. Click the icon to claim.
    New customers only. T&C apply. 18+. This offer is not available for players residing in Ontario. New customers only. T&C apply. 19+. PLUS 50 Free Spins on Book of Dead. Min Deposit: €/$10. Max Bet: €/$5. WR(Free Spins): 60x. Selected games only: See the website for a list of online slots. From day of activation bonus will be valid for 30 days

  • Slots: ≈ 5000
    Table Games: ≈ 250
    Video Poker:0
    Arcade and Variety:0
  • Estimated payout time is 3 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • +75

Supervision

  • SUPERVISION
  • DISPUTES
    LCB.org

Luna Casino Review — Main Takes

Luna Casino is a great example of an online gambling destination that boasts high-quality services and treats this kind of entertainment responsibly. Thus, customers and their rights are well-protected here thanks to the elaborate policies. At the same time, plenty of betting opportunities are provided, as many studios are willing to cooperate with a trustworthy website. Many registered members are often satisfied with the long list of outstanding features!

  • Excellent Reputation

    Solid licensing and reliable owners ensure services are secure, so players have no reason to worry about the fairness of provided services.

  • Traditional Banking

    Cryptocurrencies are not accepted at this casino, but its customers have a wide range of traditional currencies to choose from.

  • Efficient Support

    Any issue is solved quickly here, as customer support is professional and efficient. it can be reached via live chat 24/7.

  • Various Bonuses

    The choice of promotions is not limited to sign-up offers, so gamblers can benefit from different promotions and tournaments.

  • Big Live Lobby

    Aside from slot machines, players can access numerous live dealer releases from Playtech, Pragmatic Play, and other top studios.

  • Excellent Customer Protection

    The policies are created in favor of players, so their rights are well-protected on the website. Responsible gambling is also a priority.

General Information
Section Rating  

0.0 /5

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

None

Complaints Handling Procedure

Procedure

Disputes can be escalated to a regulatory body

Licensing Authority

Location

United Kingdom

License Name

Gambling Commission

Complain

via Website Form

Postal Address
Title

Legal Gambling Commission

Street & Number

Victoria Square House, ,Victoria Square

City

Birmingham

Country

United Kingdom

Postcode

B2 4BP

Phone

None

Fax

None

Email

notify@gamblingcommission.gov.uk

Web Site

http://www.gamblingcommission.gov.uk/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Not represented

Other

Facebook

Our Take

Luna Casino is a trustworthy brand that will not make you second guess about its reputation even though it has been in the industry since 2024. It works under the Maltese and UK licenses, so its services are compliant with all the demands and restrictions of those gambling commissions. The reviewed brand is a part of the SkillOnNet Limited group that has been in the industry for over 19 years already and is associated with an array of reputable operators. Their list includes Drueck Glueck, Slots Magic, and Genting.

ACCESSIBILITY AND TARGETING

The list of countries whose residents are accepted by the reviewed operator is quite long, so we can say that accessibility is quite good there, and users from 40+ countries are allowed to create accounts and enjoy the provided services. 

Luckily, the registration process is not time-consuming, so it should not take you more than 15 minutes to set everything up. Still, be ready to provide your phone number and postal address, as those are KYC requirements introduced by licensing authorities.

As some of the countries are target ones, the choice of services depends on your country of residence. For instance, players from Canada and New Zealand, as well as Sweden and Norway-based gamblers can benefit from well-adapted banking and game lobbies. Of course, special promotions are also on the list of benefits for targeted jurisdictions.

FREQUENTLY ASKED QUESTIONS

What to do if I encounter technical errors?

Make sure to contact support as soon as possible. Luckily, this service is highly efficient and professional at this website, so customer support agents will help you solve it in no time.

Can I enjoy the services provided by this casino in a mobile app?

Yes, you can! Fortunately, the reviewed operator does not only have a mobile version with a responsive design but also boasts mobile apps compatible with Android and iOS devices.

What happens if the sum of my withdrawal exceeds the maximum limit?

Such withdrawal will not be processed. Make sure to request a cashout the size of which is within the limit. However, your individual limits can be increased, but you need to contact customer support about this before sending withdrawal requests.

What is the average time for the verification of my identity?

Normally, it does not take more than 12 hours for the responsible team to review your documents. However, there are some cases in which the KYC process can take up to 48 hours.

Banking and Payouts
Section Rating  

0.0 /5

Payment Methods for United States: Virginia

Voucher
Bank Transfer
Credit Card
EWallet
Currencies
CAD, DKK, EUR, NOK, SEK, CHF, GBP, USD, NZD, JPY, PLN, THB, ARS, BRL, RUB, INR  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 1 to 1 days
By cheque
Unknown
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 5 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

5000

Max cashout monthly

10000

Deposit Min

€/$10

Withdrawal Min

€/$30

Fees

Player Activity

Account inactivity for 180 days may result in fees

Our Take

The minimum deposit requirement is affordable even for low rollers, as it is on the lower side of the scale. Moreover, you will be satisfied with the speed of balance top-ups, as they are processed extremely quickly. Normally, deposits arrive within 30 minutes for all online payment services. 

However, be ready to complete the KYC process before the first deposit (this is not a common condition for online gambling destinations), so the period of time between account creation and your first bet might be delayed slightly. 

As for the currencies that can be used for deposits, the list is quite long, so the banking expectations of players from many markets are met. You might expect to find the Argentine Peso, Brazilian Real, Danish Drone, British Pounds, Euro, US Dollar, Polish Zloty, and many others.

BANKING METHODS

  • Traditional banking options are represented by cards issued by Visa and MasterCard.
  • Alternative banking is represented by different e-wallets, including Trustly, PayPal, Payz, MuchBetter, Pay N Play, etc.
  • Prepaid cards are accepted there, and Paysafecard is one of the possible options.
  • Bank wire transfers are possible at this betting destination (one of the slowest options though).

WITHDRAWALS: SPEED AND LIMITS

Minimum withdrawal limits are slightly higher than deposits, but nothing critical. In other words, they are still quite low and manageable, so do not be preoccupied with the complexity of meeting the requirements to initiate cashouts. Still, be ready to wager the sum of your deposit at least once to make a withdrawal possible.

Luckily, you will not experience withdrawal delays related to the KYC process, as it should be completed before the first deposit. Still, you should not exclude the possibility that the financial department will review your bets to ensure that winnings were not gained in any fraudulent way.

Web Reputation
Section Rating  

3.2 /5

Gambling Portal Ratings

LCB
3.2

Gambling Portal Statuses

LCB

No Status

Askgamblers

Not Listed

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

Frankly, we see no reason to consider the reviewed casino may have any reputational issues. Given its licensing and the owner, it is highly trustworthy. Its excellent reputation is also acknowledged by many customers in their reviews.

As soon as you navigate this website, it becomes obvious that the developers did a good job, so the interface is user-friendly and convenient. All the crucial services can be accessed with several clicks, the overall navigation is smooth, and the loading speed is extremely high. Still, there are some points for improvement. One of the most obvious features that Luna lacks is the possibility to bet with crypto. Many would also like to decrease the number of restrictions and enhance the choice of bonuses.

Nonetheless, the overall impression is good, as you can access thousands of games in the lobby with convenient categorization and filters. Furthermore, there is a wide range of currencies and banking methods which ensures convenient and speedy transactions.

To sum up, the list of advantages certainly outweighs those minor drawbacks present at this gambling destination.

Promotions and Bonuses
Section Rating  

0.0 /5

Key Facts - Luna Casino Bonus Review

  • Possible Promotions:

    Both regular and temporary promotions are offered to customers here. Tournaments take a special place in the bonus section here.

  • Bonus Codes:

    Those are not extremely common, but there are some offers that should be activated with promo codes.

  • Wagering Requirements:

    Rollover requirements are present in practically every promotion, so be ready to meet them to clear the bonus.

  • Game Contribution:

    Those are slots that contribute 100% to wagering requirements, so most players choose them. The contribution percentage of other games is not that high.

Play-through Requirement and Bonus Structure

Info

Luna Welcome Bonus

First Deposit Welcome Bonus

+ 50 Free Spins on Book of Dead.

  • 100%
  • € 100
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

*New customers only. T&C apply. 18+. This offer is not available for players residing in Ontario. New customers only. T&C apply. 19+. PLUS 50 Free Spins on Book of Dead. Min Deposit: €/$10. Max Bet: €/$5. WR(Free Spins): 60x. Selected games only: See the website for a list of online slots. From day of activation bonus will be valid for 30 days

Our Take

The website gets creative when it comes to promotions, so there are some regular and temporary offers to ensure players always have the possibility to claim a bonus. 

The first and the biggest package you come across when you register at the operator is the welcome offer which consists of two parts. Wagering requirements are unavoidable here, but they are on the lower edge. The exact terms and conditions depend on the country, so it is always a good idea to check what is offered for your markets.

Tournaments are among the opportunities that should be mentioned here. They are diverse and give players a chance to compete with others for the top positions on the leaderboards. Requirements are quite straightforward and simple. 

Finally, there is a wide range of temporary bonuses that can be available depending on the day of the week or the month. Usually, rollover requirements are quite high for such offers and potential bonuses are diverse.

Games and Software
Section Rating  

0.0 /5

Instant-Play Software

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Software

Supported Softwares
Android IOS Windows

Popular Games on Luna Casino

Our Take

The betting options are quite diverse here, as the looby consists of over 1,000 popular games. Those are of different categories and created by a wide range of providers (over 100). Their list includes 1x2 Gaming, Play’n GO, Games Global, Blueprint, ELK, Blueberi, Switch Studios, Northern Lights, Nolimit City, PG Soft, Hacksaw Gaming, Realistic, SG Interactive, ReelPlay, and Kalamba.

WHICH SLOTS ARE NOTEWORTHY?

The collection of video slots is much bigger than other categories, so fans of this genre will never have a problem finding new and popular games to play. The array of mechanics and themes is impressive, so many players are more than satisfied with the given choice. 

There are plenty of slots we would like to recommend to you, so we would not list them all, but there are certainly some games that deserve special attention. Those are, of course, Book of Books, Big Bass Bonanza, Book of Dead, Wolf Gold, Eye of Horus, Mega Wheel, Starburst, and Burning Hot.

A QUICK LOOK AT TABLE GAMES

Fans of table games would also find plenty of betting options at this operator. There are numerous roulette and baccarat variants, but those players who search for a rarer entertainment type can find it at the game lobby as well. You should not be surprised to find Punto Banco, Dragon Tiger, Side Bet City, Dead or Alive Saloon, and Football Studio.

SHOULD THE LIVE DEALER LOBBY BE EXPLORED?

Of course, it should, as the choice of live dealer option is quite diverse. It is not a surprise you can find multiple roulette, blackjack, and baccarat variants broadcasted from top-notch studios. Moreover, game shows are highly popular with players at this casino, so their number has expanded steadily.

Most of the releases are provided by Pragmatic Play and Playtech, you will not have any second thoughts about the quality and innovative features of the provided game collection.