Dream Palace Casino

 Key Rating: 3.0

Key Rating2.98

Section Ratings:

Ownership and Associations2.9

Software Providers4.73

Games and House Advantage4.23

Promotions and Bonuses2.9

Countries and Languages1.6

Banking and Payouts1.93

Contacts and Support2.72

Supervising Authorities3.73

Standings at Gambling Portals2.94

Player Experiences2.21

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
  • + 6 Other Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • 100%

    Welcome bonus. Click the icon to claim.
    New customers only. T&C’s Apply. 18+. BeGambleAware.

  • Slots:283
    Table Games:4
    Video Poker:5
    Arcade and Variety:14
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 8 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • Licensing authority
  • Dispute resolver
Dream Palace Casino Review — Main Takes
Dream Palace Casino is owned by the licensed and reputable company ProgressPlay Limited, has a convenient and intuitive design, and several years of experience. New customers will find the following information useful:
  • No Download Required
    All games are launched instantly from a browser with Flash Player.
  • Mobile Assistance
    A simple yet convenient mobile version is available for those who prefer to gamble from portable devices.
  • Slow Payouts
    This is one of the cons as there are complaints about receiving withdrawals within eight business days.
  • Multi-Software Library
    There are over 350 games from about ten software developers.
  • Decent Bonuses
    The first deposits are accompanied by the generous welcome cash match, and there are also extra spins and loyalty offers for the regulars.
  • Diversity of Sister Sites
    The network includes over 20 titles.
General Information
Section Rating: 3.1  


Associated Companies
Affiliate Program
Licensed in
Year Established

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Dream Palace Casino is in operation since 2015, but its parent company has several years of successful experience in the online gaming business. The owner is ProgressPlay Limited, which manages more than 20 other brands, including LuckyWinSlots Online, Vegas Paradise, Maxiplay, and others. ProgressPlay became known for its achievements developing an online lottery, as well as providing quality instant gaming services.

The platform this review is dedicated to is licensed and regulated by the United Kingdom Gambling Commission and the Malta Gaming Authority. Like most titles owned by ProgressPlay Limited, it is only available in English, but the licenses allow players from many other countries to register at Dream Palace. Users from non-English speaking countries such as Argentina and Ukraine are frequently seen here.

Everyone is offered a collection of instantly launched slot machines, table games, and video poker, as well as live dealer content. To play from portable devices, all owners of smartphones need to do is open the mobile adaptation in their browsers—no download is required. The selection of games here is smaller than in the desktop mode, but there are still plenty, and all promotions are available.

Demo play is the only option for non-registered visitors. In order to win real money, including impressive jackpots, and to use the bonuses, a log-in is required. It is easy to obtain with a simple and standard sign-up form.

Contacts and Support


Current Casino Time11:55 (UTC+0)

Live chatRegistered players only

24/7 supportNo

Website FAQsYes




Canada US

Other countries

General emailSend an Email

Feedback FormLeave Feedback

VIP email None

Other email None




Canada USUnknown

Other countries Unknown

Mail Adress

TitleProgressPlay Limited

Street & NumberSuite 1258, 28/19 Vincenti Buildings, Strait Street



Post CodeVLT1432

Complaints Handling Procedure

ProcedureComplaints may be resolved by IBAS

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Complaints Accepted  

Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative


Facebook No Page

Banking and Payouts
Section Rating: 1.9  

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies EUR, GBP, USD  

Payout Times

Advertised payout time

To e-wallets  from 5 to 5 Business days

By cheque from 9 to 32 Business days

Of that, reversal period 3 days

Reported payout time

For this casino Not enough data

For all associated casinos from 3 to 60 days, median is 10 days

KeyToCasino estimated payout time 

To e-wallets from 3 to 36 days, best guess 8 days

Non-payment risk  13%


Max cashout one time 1500

Max cashout monthly 3000

Withdrawal Min Wire transfer: 50 £/$/€; Bank draft: 30 £/$/€; e-wallets, credit card, debit card: 20 £/$/€ 

Max cashout details The maximum withdrawal amount per account is1,500 £/$/€ per week, except in the case of progressive jackpot winning. 

Deposit Min £10 

Deposit Max £1,000 

Our Take

Clients can deposit from a minimum of 10 EUR, or the equivalent in US dollars and British pounds. These are the only currencies accepted in Dream Palace. Deposit methods include major credit cards, two e-wallets, internationally accepted prepaid vouchers, offline bank transfer, and several payment systems, such as iDeal for the Netherlands.

Withdrawals start from a minimum of 20 EUR, and cannot exceed 1,500 EUR per week, or 3,000 EUR per month. Those who request a cash-out to e-wallets will wait up to five days, and those who choose a bank check must be even more patient because it will take from nine to 32 days. Statistically, though, most winners receive their money within eight days.


Player Activity Account inactivity for 180 days may result in fees


Web Reputation
Section Rating: 2.6  

Player Experience Summary 

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNot Listed
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

Most gambling portals rate this place to bet and win highly. For instance, the rating at Ask Gamblers is six out of ten, and The POGG Rating, which is always very critical, rates this location seven out of ten. Reviews from members are usually positive. Gamers appreciate the helpful customer support staff, which is available seven days a week from 6 am to 11 pm via live chat and e-mail. This operator is supervised by IBAS, which is there to resolve disputes and protect the interests of clientele.

Promotions and Bonuses
Section Rating: 2.9  
*Total Bonus:  €100
+ 15 No wager free spins

Key Facts - Dream Palace Casino Bonus Review

  • Bonus Offers: Sign-up offers, cash back, cash prizes, and more are among regular promotions.
  • Bonus Codes: Only one weekly bonus requires special codes, while all other promotions are available automatically after depositing.
  • Game Contribution: Slot machines and arcades count 100% towards wagering requirements, while table games contribute 10%, and video poker only 5%.
  • Extra Spins Availability: There are extra spins on certain work days and weekends.

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • + 15 No wa...
  • Bonus Code
  • Welcome Bonus 
  • Non-Cashable
  • 100%
  • 100
  • 50XB
  • S
    Contribute: 100%
    Wager: 50xB
    Table Games
    Contribute: 10%
    Wager: 500xB
    Video Poker
    Contribute: 5%
    Wager: 1000xB
    Arcade and Variety
    Contribute: 100%
    Wager: 50xB
  • *New customers only. T&C’s Apply. 18+. BeGambleAware.

Our Take

The welcome bonus provided here is a cash match on the first several deposits. The wagering requirements are stringent at 50xB. The deal must be wagered within seven days, and the bonus cannot be withdrawn. Only wins from the offer are cashable.

While newbies can use the generous sign-up offer, registered regulars can select from among the other promotions. There are 100% match bonuses on certain days of the week, as well as extra spins on the game of the day. More spins are available during weekends. Also, Dream Palace offers loyalty points in exchange for wagered money. Accumulated points can be exchanged for cash.

Games and Software
Section Rating: 4.5  

Instant-Play Software

Microgaming Microgaming 225
Next Generation Gaming Next Generation Gaming 55
Thunderkick Thunderkick 13
Show all Providers

Mobile Software

Mobile Version Available

Popular Games on Dream Palace Casino


Our Take

The number of games offered at the library is above average, as everyone can select from over 370 releases of all types. Most of the content is slots, which can be classic, video, and progressive. Among the most popular ones are Epic Gems by Gamevy, Motorhead by Net Entertainment, Game of Thrones by Microgaming, and Venetian Rose by Next Generation Gaming, just to name a few.

Also, gamblers have a choice of table games, such as baccarat and variations of roulette and blackjack. Arcades are represented by scratch cards, and video poker games feature a few of the most popular types, including Deuces Wild and Jacks or Better.

The games are provided by several software developers. Most are from Microgaming, but Next Generation Gaming, NYX, ELK, Cryptologic, Net Entertainment, Thunderkick, and Chance Interactive also contribute. Everyone can also enjoy live dealer, which is powered by Microgaming and includes baccarat, roulette, and blackjack.

In the desktop version, all games are located in one lobby and filtered by Slots, Scratch cards, Casino, and Jackpot games. The mobile interface lists all games without filters, which makes searching quite difficult, particularly for those looking for video pokers among a big selection of slots. Games can be searched for by name in the search field.