Established 1999

bet-at-home.com

Key Rating: 4.4

(United States: Virginia is not allowed. See the list of 156 casinos accepting United States: Virginia

)

Gaming Features:

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Supervision:

Licensing authorityMalta
Dispute resolver

bet-at-home.com Review — Main Takes

Bet-at-Home Casino is one of Europe’s most popular places to bet and win online, offering not only video slots and a live dealer section, but sports betting and lots of other services, as well. Among options are:

LIMITLESS BOOKMAKER OPPORTUNITIES
On a daily basis, the Sportsbook accepts up to 24.000 bets for more than 70 types of sports, including football, baseball, motorsports, tennis, and many others.
TRUSTED BY MILLIONS
Over 4 million players have chosen Bet-at-Home to register, play for fun and real money, make bets, and use the promotions.
SAFE AND SUPERVISED
Licensing and supervision come from Europe’s main gaming authorities – MGA, UKCG, and Italian AAMS.
QUICK PAYOUTS
Even though the cashier claims between 1 to 3 business days to process payouts, it usually takes only one business day to handle money transactions.
AVAILABLE ANYWHERE
Apart from a regular desktop version, there is a mobile mode for those on the go.
DEVELOPMENTS FROM THE BEST PROVIDERS
The software for live and RNG games is from Europe’s absolute leaders in this industry – Evolution Gaming and Net Entertainment, as well as many other popular labels.

General Information
Banking and Payouts
Web Reputation
Promotions and Bonuses
Games and Software
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General Information

Section Rating: 4.5

Main

Associated Companies

Bet-at-home.com Entertainment Ltd

Affiliate Program

Bet-at-home Affiliate Programme

Licensed in

Malta

Year Established

1999

Additional Betting Options

Other

Languages Supported

Casino Web Site English, Russian, Spanish, Czech, Greek, Hungarian, Italian, Polish, Portuguese, Serbo-Croatian, Turkish, German, Slovenian, Bulgarian, Slovak

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
Show all 1 countries Hide -49 countriesUnited States
Show all 2 countries Hide -48 countries

Bonus Restrictions

No First Deposit Welcome BonusUnited States
Show all 1 countries Hide -49 countries

Our Take

Bet-at-Home Casino is owned by the Bet-at-home.com Entertainment Ltd. The brand offers a variety of online products – from poker rooms to live games and RNG content. The operator is known as a leading European online bookmaker, accepting over 20,000 bets for more than 70 types of sports on a daily basis.

Now known as Bet-at-Home, the operator launched in 1999 in Austria as a portal specializing in sports bets. It took the developers only a few years to grow to a fully-equipped gambling destination by first adding the poker software and then various games. The platform quickly evolved from a limited company into a stock corporation, with stocks becoming available on public exchanges.

At first, it was licensed by the Malta Gaming Authority, and with time, obtained licenses from the Italian Gaming Authority AAMS and the United Kingdom Gambling Commission. It also holds a permit issued by Ireland.

The content is available in over ten Eurasian languages, including English, Czech, German, Russian, Slovenian, and Turkish. Over the years, there have been more than 4 million registered customers. According to online trackers, the majority of the returned visits are from Poland, Croatia, Austria, Switzerland, and Germany (for which there is a special adapted version).

To become one of the account owners, one will need to fill in a standard registration form, which requires personal and banking data and a password between 8 to 20 characters in length with a mandatory mix of numbers, letters, and symbols. The guest registration is also offered for those wanting to test games. Links to the homepage with the sign-up form are included into this publication.

If one is only interested in betting, a free betting account must be opened. The Sportsbook offers a variety of bets – from single bets on one event to combined bets on several matches and multiway bets. Access to all services is instant from desktop and mobile browsers.

Contacts and Support

General

Current Casino Time21:55 (UTC+2)

Live chatYes

24/7 supportNo

Website FAQsYes

Phone

International+356-2010-2577

Canada US

Other countries

Email

General emailSend an Email

Feedback FormLeave Feedback

VIP email None

Other emailSend an Email

Fax

International+356-254-012-96

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

Titlebet-at-home.com Internet Ltd. bet-at-home.com Entertainment Ltd.

Street & NumberPortomaso Business Tower, Level 12 Portomaso

CitySt. Julian's

CountryMalta

Post CodeSTJ 4011

Social Media

Casino accountsTwitter Youtube

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location Malta

License Name The Malta Gaming Authority (MGA)

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted

IBAS Not Accepted

Other Organizations ESSA EGBA

Gambling Portals

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative

Other

Facebook Active Page

Banking and Payouts

Section Rating: 4.3

Payment Methods for United States: Virginia

Bank Transfer:
- Bank Transfer
Voucher:
- Paysafecard (Ukash)
Cash Transfer:
- Western Union
Credit Card:

Show all Payment Methods

Currencies DKK, EUR, CHF, GBP, USD, PLN, RUB, CZK, RON, BGN

Currency Casino reserves the right to pay out all funds in EURO only

Payout Times

Advertised payout time

To e-wallets from 0 to 1 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino from 1 to 3 days, median is 1 days

For all associated casinos from 1 to 3 days, median is 1 days

KeyToCasino estimated payout time

To e-wallets from 1 to 3 days, best guess 1 days

Non-payment risk 13%

Limits

Max cashout one time 6000

Max cashout monthly 400000

Max cashout details Max withdrawal per transaction by Skrill is 6000 EUR, by credit cards is 5000 EUR, by Western Union is 5500 EUR

Max cashout details The profit limit per customer and per week is 100,000 EUR

Deposit Min Min Deposit is 10 EUR,USD,GBP

Withdrawal Min Min withdrawal is 100 EUR for credit cards, 20 EUR for Western Union, 10 EUR/USD for e-wallets and WebMoney

Our Take

Among depositing methods there are the most popular international ones: cards like Visa and MasterCard and prepaid Paysafecard; major e-wallets Skrill, Neteller, Paypal; Western Union and Bank Transfer cash transfers.

There are also country-targeted deposit methods: Przelewy24 and Dotpay.pl for Poland, Sofort and Giropay for Germany, and EPS and Paybox for Austria.

The cashier accepts major currencies: Euros, British pounds, and US dollars. Apart from these, there is an option to deposit in BGN, CHF, CZK, DKK, RUB, and a few other currencies.

The minimum withdrawal amount is 100 EUR for credit cards and 20 and 10 EUR for Western Union and e-wallets, respectively. The maximum withdrawal is 6,000 EUR per Skrill transaction, 5,000 for credit cards, and 5,500 by Western Union.

The one-time and monthly withdrawal limits differ. A client is entitled to no more than 6,000 EUR of one-time withdrawals and up to 400,000 EUR per month, which is quite a high monthly limit. Up to three monthly cash outs via bank transfer and two via Skrill are free of charge. More than that results in a 5 EUR fee for every additional transaction.

Even though the cashier reserves between one to three business days of payout time, the usual time reported by winners is one business day. The non-payment risk is estimated at 13%.

Fees

Player Activity Deposit must be played through the 1 times to avoid the 100% fee
Account inactivity for 365 days may result in fees

Withdrawal Fees It is available 3 withdrawals per month free of charge for Bank Transfer and 2 withdrawals per month free of charge for Moneybookers. Fee up to 5.00 EUR is applicable for every further withdrawal.

Other

Web Reputation

Section Rating: 3.7

Player Experience Summary

Money

Support

General

Other
Negative

Mixed

Positive
No

Unknown

Yes
0 to 3 days

4 to 9 days

10 to 30 days

31 days and more

Player Experience Details

Date	Class	Type	Solved?	Summary
201308 Aug 2013	0	0	1	Player tried to withdraw 3,500 euros, but the casino has closed the account without paying.
201309 Sep 2013	3	2	0	Player is disappointed that there is no way to see if the bonuses are available in his country, and the slow response of support (12 hours).
201308 Aug 2013	3	1	0	Player has made two deposits, played without any problems, the casino is safe.

Show all Feedback

Gambling Portal Ratings

Askgamblers CasinoRank

CasinoAdvisor Rating

Casinolistings Rating

Casinomeister Rating

Latest Casino Bonuses Rating

ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGreat

Casinomeister StatusNot Listed

Latest Casino Bonuses StatusNo Status

Online Casino City StatusNo Status

Casinolistings StatusNot Listed

Our Take

Different reviews at gamblers’ forums rate the location above average. AskGamblers labels it “Good” and ranks eight out of ten. The POGG gives Bet-at-Home six out of ten. These numbers are from the time when our publication was written and may eventually change.

About 70% of feedback from the registered members is positive. Statistically, only about 1/3 of reviews are complaints, 50% of which were successfully solved by the help desk representatives.

All issues are resolved via live chat, phone, and e-mail. Complaints may also be resolved by the supervising authority—in this case eCOGRA.

Promotions and Bonuses

Section Rating: 4.0

*Total Bonus: €1200

Claim

Key Facts - bet-at-home.com Bonus Review

Game Contribution: Slots and arcades contribute 100%. Table games contribute up to 100%, while video poker contributes only 10%.
Wagering Requirements: Bonus money must be wagered within a certain period of time, or it will expire.
Bonus Codes: Special codes are not needed. Due to the redemption procedure, all offers are available once money is deposited.
Cashable: All bonus cash is for wagering purposes only.

Play-through Requirement and Bonus Structure

Type NameCashable PercentMax Bonus Wager Allowed Games

First Deposit Welcome Bonus - Option 1
Bonus Code

Casino Bonus

Non-Cashable

100%

€200

30XB
S
Slots
Contribute: 100%
Wager: 30xB
T
Table Games
Contribute: 0-100%
Wager: 30xB to Unlimited
V
Video Poker
Contribute: 10-100%
Wager: 30xB to 300xB
A
Arcade and Variety
Contribute: 100%
Wager: 30xB
*
New Customer Offer. T&C’s Apply. 18+. Deposit: 1.00 EUR - 499.99 EUR, bonus: max. 200.00 EUR Deposit: 500.00 EUR - 2,000.00 EUR, bonus: max. 1,000.00 EUR. Rollover conditions: 60x in 28 days on selected games. Game contribution:10% of the stake will be used to calculate the required rollover: all blackjack games (incl. mini-version), Baccarat, All American, Jacks or Better, Punto Banco, Oasis Poker, TXS Hold'em, Pontoon, Deuces Wild, Joker Wild. 0% for Casino Hold'em, 25% for roulette. 100% for all other games. This bonus offer is only valid for customers in Great Britain.

First Deposit Welcome Bonus - Option 2
Bonus Code

Casino Bonus

Non-Cashable

50%

€1000

30XB
S
Slots
Contribute: 100%
Wager: 30xB
T
Table Games
Contribute: 0-100%
Wager: 30xB to Unlimited
V
Video Poker
Contribute: 10-100%
Wager: 30xB to 300xB
A
Arcade and Variety
Contribute: 100%
Wager: 30xB

Our Take

Even though the list of possible promotions is versatile, almost all of them are for sports betting. There is a traditional welcome deal for games, which is for new players only, 18+. T&C apply. To find out the exact cash match and the play-through terms, use our link to see the up-to-date information in the Promotions section.

Games and Software

Section Rating: 4.2

Instant-Play Software

Providers	Total	Slots	Table Games	Video Poker	Arcade & Variety
Net Entertainment	141
Ash Gaming	13
Next Generation Gaming	7

Show all Providers


Sub Total	161

Mobile Software

Mobile Version Available

Popular Games on bet-at-home.com

Our Take

There are all kinds of games at the library within this casino – from video slots and arcades to live dealer and poker. The scarcest selection is among arcades and table poker. Fans of the latter will find only four kinds of games from this category.

The software selection is impressive. There are industry giants like the Swedish studio Net Entertainment and its ultimate hits – Steam Tower, Neon Staxx, and others; Next Generation Gaming with the popular Unicorn Legend, Doctor Love, and more; Playtech with the Fool Moon Fortunes; and a few other popular games.

There are also releases from Blueprint, Games Warehouse, Electracade, Ash Gaming, vsGaming, OpenBet, and Leander Games. The overall game selection remains at around 200 titles, as the website focuses mostly on betting.

The live dealer software is from one of the most prominent live games software developers – Evolution Gaming. There is also live content from Net Entertainment. At everyone’s service is live roulette, blackjack, baccarat, and table pokers.

Among RNG table games are American, Auto, European, French, advanced and several other roulette types. Blackjack covers options like Single Deck, Professional Series, VIP, Classic, Double Exposure, and Pontoon. Caribbean Stud, Oasis, and TXS Hold’em are among table pokers. All American Double Up, Deuces Wild, Jacks or Better and Joker Wild are among video poker games.

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