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With an engaging story about the color red being the one to bring luck, along with lanterns being lit by the Emperor’s guard dragon, the Mandarin Palace Casino is entertaining from the very start. In addition to interface it features:
Mono-Soft Library
The main and only provider of entertainment for the casino is Saucify.
Traditional Approach
Those who prefer installed software can take advantage of the downloadable client provided by Saucify.
Fast Online Gaming
Aside from the downloadable mode, there is an instant play mode with the same amount of games.
Mobile Adaptation
Owners of portable devices can place stakes, play, and win on the go.
High Online Statuses
Major gambling portals give the casino high ratings and evaluations.
Low Limits
Both single and monthly withdrawal limits are lower than the average across the industry.
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05:42 (UTC-4)
Yes
Yes
No
+1-888-595-5835
+44-808-238-7523
+1-888-595-5835
Australia, Belgium, Canada, Denmark, Germany, Italy, Netherlands, Norway, Sweden
Unknown
+44-808-238-7524
+1-888-595-5935
Australia, Belgium, Canada, Denmark, Germany, Italy, Netherlands, Norway, Sweden
Disputes can be escalated to a regulatory body
eGaming licensing services
+5999-465-1134
+5999-465-1136
http://www.curacao-egaming.com/
Not Accepted
IBASNot Accepted
None
No Page
Mandarin Palace Casino online has been operating since 2009. It is managed by the Genesys Gaming Group, which also owns Grand Eagle, Lucky Creek, Treasure Mile and WizBet. The company has more than seven years of experience, powers all of its virtual gambling houses by BetOnSoft, and is known for being a reliable partner in business.
The reviewed website is controlled and regulated by eGaming Licensing Services in Curacao. The content is available in several languages, such as English, French, German and Italian. Most frequently, it is visited by residents of the United States of America, Germany, Denmark, Slovakia and France.
To take advantage of the diverse library and bonus options, everyone should register. Ways to sign up include downloading and installing the software, with the sign-up form being available at the end of the procedure, or registering online and choosing the instant play mode. Opposed to a standard practice where the Flash player lobby is smaller than the downloaded one, the amount of entertainment in both versions of this casino is the same. Finally, there is the mobile version, with around 50 games adapted for a diverse range of smartphones and tablets.
Unknown
from 2 to 14 days, median is 9 days
1500
6000
Maximum withdrawal limit depends on Tier. €1,500 per week for Bronze Tier players €2,500 per week for Silver Tier players €3,500 per week for Gold Tier players €5000 per week for Platinum Tier player
The minimum withdrawal amount is €100
All withdrawal requests will be processed daily within The Genesys Club, however, payments to player accounts will only take place every Monday and Thursday.
Deposits and withdrawals are possible in Euros, British pounds, US, Canadian and Australian dollars, Danish and Norwegian krone, and Swedish krona. Those who live in the Netherlands can pay by iDeal, while German citizens can use GiroPay. As for other alternatives, there are at least three e-wallets to choose from, including Neteller, and the possibility to pay by Visa. Bank checks are also an option for cash-outs.
The minimum amount allowed for withdrawal is EUR 100 and the single cash-out limit is small – only EUR 1,500. Per month, no one except for privileged members can claim more than EUR 6,000. Weekly limits for Silver status players reach up to EUR 2,500, while Golden-level participants are entitled to EUR 3,500. The bar is even higher for Platinum gamblers – up to EUR 5,000 per week.
Payments are disbursed each Monday and Thursday. Therefore, while Mandarin Palace promises to pay within a maximum of one day for e-wallets, and within five to twelve days for checks, the actual cash-out time ranges from one to twelve days for all methods.
The ratings and online reputation of this operator are impressive. AskGamblers labels it “Good” and rates it 8 out of 10. LCB believes it is worth 4 out of 5. The only source with low ratings is The POGG – where the verdict is 3 out of 10.
Reviews from registered customers are mixed. Less than 30% of the feedback is positive, and mainly addresses bonuses and software, as well as the assistance from the help desk. It is available 24/7 via live chat, and representatives also respond by phone and e-mail. Around 65% of the feedback is complaints caused by non-payment or complex wagering requirements. More than 15% of the problems are solved by the support staff.
Promotions:
Everyone can count on an impressive welcome bonus.
Game Contribution:
Slot machines and arcades count 100% towards the play-through requirements. Table games contribute from 5% to 50%, while video poker counts up to 10%.
Bonus Codes:
Each promotion requires a code, all of which we list in our chart above.
Cashable:
Bonus money can be converted into cash if it is properly wagered.
Plus 40 Free Spins, Bonus Code: FORTUNEFS
The welcome bonus is a package affecting the first four deposits. The initial and third deposits receive 100% up to EUR 500. The offer for the third deposit is 75% up to EUR 625. The fourth deposit gets a 125% match up to another EUR 625, and there is a 100% match up to EUR 170 as an anniversary offer.
All bonuses must be wagered 40x before they can be cashed out.
7 (used by 16 out of 1031 casinos)
Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)
Medium (CPU 30%, Ram 200MB, HDD 1000MB)
127 (Slots: 69, Video Poker: 34, Table Games: 18, Arcade and Variety: 6)
Sort by:
| Providers | Total | Slots | Table Games | Video Poker | Arcade & Variety |
|---|---|---|---|---|---|
| Saucify | 127 |
| Total | 127 |
The library contains around 160 games by Saucify. The amount is the same in the downloadable and instant versions, but the mobile adaptation will offer only one-third of the entertainment selection. The online lobby is organized by slots, table games, video pokers, Keno, scratch cards and jackpots.
Slot machines provide an impressive amount of options to choose from. There are video and classic reels, a wide variety of themes, and plenty of bonus round variations. Among the most popular releases, gamers will find Midnight Racer, Horn of Plenty, Zodiac, Alpha Squad Origins: Captain Shockwave, Gunspinner’s Gold, and Legends of Greece.
The table game collection is also decent. There are poker varieties, Craps and Baccarat, as well as American and European Roulette variations, and several Blackjack types – Vegas Strip, Single-Deck, European, Atlantic City and American.
The video poker options are diverse, and fans of these games will be pleased to find both rare and standard variations. There are Joker Poker, Jacks or Better, Double Double, Deuces Wild, Aces and Faces, Rocket Jacks Poker, and Deuces and Joker, just to name a few!
The arcade selection provides a big range of scratch cards and Keno, and major wins are hidden within such progressive slots as Legends of Avalon, Molten Moolah, Cash Flow and Dream Wheel.
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