Lucky Creek Casino

Key Rating

2.9/5

Key Rating

2.88

Section Rating

Ownership and Associations

3.41

Software Providers

3.28

Games and House Advantage

3

Promotions and Bonuses

3.36

Countries and Languages

1.51

Banking and Payouts

4.13

Contacts and Support

4.51

Supervising Authorities

2.65

Standings at Gambling Portals

2.67

Player Experiences

0
1st of   206  casinos accepting   United States: Virginia
  • 100%
    € 500

    Welcome bonus. Click the icon to claim.

  • Slots:71
    Table Games:5
    Video Poker:11
    Arcade and Variety:6
  • Estimated payout time is 4 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
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Supervision

Lucky Creek Casino Review — Main Takes

Those who are fond of the Wild West, particularly its attitude and legends, will surely appreciate the atmosphere of the Lucky Creek Casino. Designed to transport everyone to the Rocky Mountains of Colorado in search of life-changing fortune, it also offers:

  • Mono-Soft Library

    Saucify is the only provider of entertainment here.

  • Traditional Approach

    A downloadable client is provided for those who prefer classic gaming. There are two variations – for PC and Mac users.

  • Modern Adaptation

    Those who would rather avoid the installation of software can play instantly from their browsers, without any limitations to the game selection.

  • Wins in the Pocket

    A mobile version is provided as well.

  • Alternative Currencies

    In addition to standard currencies, customers can use bitcoins.

  • Fast Advertised Payouts

    Whoever claims wins to e-wallets is promised to be paid within one business day.

Related casino news

Five More Brands Now Accept Bitcoin

Five More Brands Now Accept Bitcoin

As cryptocurrency gains more  popularity on the gambling market, five more brands now accept bitcoin for deposits and withdrawals. These brands include Grand Eagle Casino, Treasure Mile Casino, Mandarin Palace, Lucky Creek Casino, and WizBet casino. All these casinos are owned by Genesys Gaming Group. Their customers now have an option to deposit in USD, CAD, GBP, EUR, SEK, NOK, and BTC.

 

All five brands offer generous cashable welcome promotions. In Mandarin Palace, the welcome bonus is 125% up to $625, and in WizBet Casino all eligible new players can get a 200% match on their first deposit, $400 maximum. Browser and mobile games in each casino are powered by Betonsoft software provider. Estimated payout time in this casino group is fast, up to 5 business days to e-wallets. USA players are welcome.

General Information
Section Rating  

3.5 /5

Main

Associated Companies
Affiliate Program
Genesys Affiliates
Licensed in
Curacao
Year Established
2010 

Additional Betting Options

Associated Companies
  • None

Other

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

12:33 (UTC-4)

Live chat

Yes

24/7 support

Yes

Website FAQs

No

Email

General email

Send an Email

Feedback Form

None

VIP email

Send an Email

Other email

Send an Email

Phone

International

+1-888-595-5835

UK

+44-808-238-7523

Canada US

+1-888-595-5835

Other countries

Australia, Belgium, Canada, Denmark, Germany, Italy, Netherlands, Norway, Sweden

Fax

International

Unknown

UK

+44-808-238-7524

Canada US

+1-888-595-5935

Other countries

Australia, Belgium, Canada, Denmark, Germany, Italy, Netherlands, Norway, Sweden

Complaints Handling Procedure

Procedure

Disputes resolved by the casino, no special rules

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

No Page

Our Take

Lucky Creek Casino online was established in 2010 and it belongs to the Genesys Gaming Group. The company was founded a year before opening the doors to this particular virtual gambling house, and it also manages such successful brands as Grand Eagle, Mandarin Palace, Treasure Mile and WizBet.

 

Inspired by the times of the Gold Rush and a thirst for money, this website sends everyone back to the time of saloons, cowboys, and the wild spirit of the West. Services here are available only in English and the regulating authority is the eGaming Licensing Services of Curacao. The majority of incoming traffic – 40% – comes from residents of the United States of America. Aside from this country, there are also plenty of virtual gold diggers from Germany, Norway, Singapore and Switzerland. Many other countries are accepted, as well, and the complete list can be checked in the registration form.

 

Regardless of location, everyone can select among three gaming modes. The first is the traditional option to download and install the client. Once the installation is complete, everyone can sign up and obtain a login to start playing. The second variant is more modern and involves registering and playing straight from the browser. This Flash player library is not any smaller than the downloaded one, and features the same bonuses.

 

Finally, owners of smartphones and tablets can take advantage of this casino’s mobile mode. It offers one-third of the entire amount of games, but the collection includes all categories and the most popular releases. No matter what version is selected, the registration process is fast and simple.

Banking and Payouts
Section Rating  

4.1 /5

Payment Methods for United States: Virginia

Voucher
Credit Card
EWallet
Bank Transfer
Currencies
CAD, DKK, EUR, NOK, SEK, GBP, USD, AUD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 1 Business days
By cheque
from 5 to 21 Business days
Of that, reversal period

Unknown

Reported payout time
For this casino
from 7 to 14 days, median is 11 days
For all associated casinos

from 2 to 14 days, median is 9 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 12 days, best guess 4 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
14%

Limits

Max cashout one time

Unlimited

Max cashout monthly

Unlimited

Withdrawal Min

Min withdrawal is 100 uSD

Our Take

Deposits can be done in Euros, British pounds, bitcoins, Australian, Canadian and US dollars, Swedish krone, as well as Danish and Norwegian krona. The amount of payment methods is moderately small. There are several e-wallets and cards, a few prepaid vouchers, and such bank transfer variations as German GiroPay and iDeal for the Netherlands. Whoever prefers withdrawing by bank check can do so at Lucky Creek.

 

The smallest amount allowed for cash-out is EUR 100, and both weekly and monthly maximum withdrawals are unlimited. Depending on the method of cash-out, service fees up to EUR 30 may be applied. Those who claim wins to their e-wallets are advertised to be paid within one business day. Payment by check takes from five to twenty-one days. In reality, most winners receive their money within four business days. The non-payment risk is relatively low, at only 14%.

Web Reputation
Section Rating  

2.8 /5

Gambling Portal Ratings

LCB
4
Askgamblers Casino
3.01
ThePOGG
1.48

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

This is a platform with mid to high ratings and mixed reviews online. The POGG Rating is ruthless, evaluating this operator at 3 out of 10. LCB is neutral, rating the operator 3 out of 5. AskGamblers believes it deserves 6 out of 10, while the status at Online Casino City is “Featured”.

 

Registered members are satisfied with the support services, including the nice live chat that is available 24/7, and the fair bonus offers. However, more than 60% of the feedback is dedicated to slow payouts. Around 29% of these and other complaints are solved by the help desk, which also responds by phone and e-mail, in addition to live chat.

Promotions and Bonuses
Section Rating  

3.4 /5

Key Facts - Lucky Creek Casino Bonus Review

  • Bonus Offers:

    Sign-up deals and giveaways are among the ongoing promotions.

  • Bonus Codes:

    Each promotion comes with a specific code, all of which are revealed in the list above this text block.

  • Game Contribution:

    Slot machines and arcade games count 100% towards the rollover requirements.

  • Cashable:

    As soon as the wagering requirements are completed, the bonus money can be converted into cash.

Play-through Requirement and Bonus Structure

Info

Free Welcome Offers

First Deposit Welcome Bonus

+25 Free Spins
on Age of Spartans

  • 100%
  • € 500
  • 40XB
LUCKY1
Copy to Clipboard
Allowed Games Key Terms

Our Take

The welcome bonus is a 100% match up to EUR 500. The bonus code for this deal is LUCKY1. The funds are distributed between the first three deposits, and each must be wagered at least 40xB before it becomes cashable. In addition to cash, there are 25 free spins available on the Age of Spartans slot machine. This additional promotion can be received after submitting the code MARSHAL.

 

In addition to the sign-up offer, there is EUR 50,000 worth of prizes in the Gallop to Victory giveaway. Those who participate in the loyalty program can also count on certain benefits. Collected points can be exchanged for cash or goods from the store.

Games and Software
Section Rating  

3.1 /5

Downloadable Software

Provider

Saucify

Popularity

7 (used by 16 out of 1282 casinos)

Game Speed

Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)

PC Performance

Medium (CPU 30%, Ram 200MB, HDD 1000MB)

Number of games

127 (Slots: 69, Video Poker: 34, Table Games: 18, Arcade and Variety: 6)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Saucify 123
Total123

Software

Supported Softwares
Android IOS Windows

Popular Games on Lucky Creek Casino

Our Take

Saucify supplies the library for this operator, with over 100 games of all classifications. The only type of entertainment missing here is live dealer games. All other cohorts, such as table games, slots, video poker and arcades, are located in one lobby.

 

Slot machines are represented by video, classic and progressive games, with a variety of bonus features and a diversity of themes. There are such options as the cartoonish Horn of Plenty, cosmic Zodiac, and the folklore-inspired Robin Hood Outlaw. Jackpots are hidden within Cash Flow, Legends of Avalon, Molten Moolah and three other popular games.

 

The video poker games are divided into single- and multi-hand variations, featuring Triple Double Bonus, Deuces Wild, Jacks or Better, and other popular options. Table games are represented by Baccarat, Craps and table poker varieties. There are also separate categories for Roulette and Blackjack, each of which has at least two variations. For Roulette, they are American and European, while for Blackjack, they are Single Deck and Atlantic City.

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