THIS CASINO IS CLOSED
King Neptune's Casino is Closed for good in 2020

King Neptune's Casino

Key Rating

3.8/5

Key Rating

3.81

Section Rating

Ownership and Associations

3.8

Software Providers

4.52

Games and House Advantage

5

Promotions and Bonuses

2.93

Countries and Languages

2.63

Banking and Payouts

4

Contacts and Support

3.08

Supervising Authorities

4.05

Standings at Gambling Portals

3.24

Player Experiences

3.12
(United States: Virginia is not allowed. See the list of 185 casinos accepting United States: Virginia)
  • NO INFO
  • Slots:549
    Table Games:18
    Video Poker:16
    Arcade and Variety:26
  • Estimated payout time is 5 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Malta
  • Dispute resolver

King Neptune's Casino Review — Main Takes

After over 15 years of experience, King Neptune’s has earned its reputation as a reliable casino with quality services by providing the following:

  • Various Gaming Modes

    Both an instant play and a download version are provided, and new users can make their choice after the signup process.

  • Multiple Payment Methods

    The vast banking options on offer include international and country-targeted e-wallets and credit cards that are suitable for residents of Europe, Canada, Australia, and Latin America.

  • High-Rated Experience

    Standing at reputable gaming portals has mid to high ratings with the status “Great,” and about 63% of positive feedback.

  • Secure Gaming

    The services are licensed in Malta and are supervised by eCOGRA.

  • Play on the Go

    The portable adaptation runs on all types of smartphones and tablets and has an app available for iOS.

  • Mono-Software Content

    All games are a courtesy of Microgaming, which is known for offering a vast choice per each cohort.

Latest casino news

General Information
Section Rating  

3.6 /5

Main

Associated Companies
Affiliate Program
Buffalo Partners
Licensed in
Malta
Year Established
2000 

Associated Casinos

Titles
Average rating
3.54
Partner Casino Restrictions
Bonuses may be used only in one casino of the group, unless wagered 100xBD

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Notes

Casino unable to accept players from certain parts of South East Asia, Eastern Europe and Southern Africa

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Phone

International

+44-800-917-8547

UK

+44-800-917-8547

Canada US

+1-800-768-1946

Other countries

Australia, Austria, France, Germany, Japan, Netherlands, New Zealand, Spain, Switzerland

Mail Adress

Title

Digimedia Ltd

Street & Number

of Villa Seminia 8, Sir Temi Zammit Avenue

City

Ta' Xbiex

Country

Malta

Post Code

XBX1011

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Our Take

King Neptune’s Casino was established in 2000 by Digimedia Ltd., a company with headquarters in Malta, is licensed by Malta Gaming Authority, and is supervised by eCOGRA. The brand has several associated websites, such as Epoca, River Belle, Gaming Club, Wintigo, and others.

The reviewed operator offers instant play from the browser and the download mode for those valuing the old-school experience. The downloadable software contains a bigger library, but the difference is significant only for those looking for specific releases.

The signup process consists of one simple step that involves filling in the personal data. Registration can also be done online. We provide a quick link to the homepage of King Neptune’s, where all our readers can quickly become registered members.

The location features a non-responsive design and a multi-language game option with content available in Danish, Czech, French, German, Turkish, Norwegian, Latvian, Greek, Japanese, Italian, Dutch, Finnish, Portuguese, Russian, and English.

There is also a convenient portable adaptation, which is available for all modern smartphones and other devices. The mobile mode has three tabs: Promos, Games, and Members. The “Play Now” button allows players to launch entertainment instantly from the browser. There is also a downloadable app for iOS.

Banking and Payouts
Section Rating  

4.0 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
EWallet
Credit Card
Currencies
CAD, EUR, NOK, SEK, CHF, GBP, USD, AUD, NZD, SGD, PLN, ARS, MXN, RUB, INR, CZK  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 3 Business days
By cheque
from 5 to 21 Business days
Of that, reversal period

1 days

Reported payout time
For this casino
from 7 to 7 days, median is 7 days
For all associated casinos

from 1 to 59 days, median is 5 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 24 days, best guess 5 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
14%

Limits

Max cashout one time

4000

Max cashout monthly

16000

Max cashout details

Players who withdraw a sum of money that is 5 times or more greater than their lifetime deposits across the Casino Group exept progressive wins only be able to withdraw their winnings at a sum of 4,000 per week

Fees

Player Activity

Account inactivity for 365 days may result in fees

Our Take

The cashier offers various banking options: international ewallets like Neteller, Skrill, EcoPayz, EZiPay; Russian Moneta.ru and QiWi; cards like Visa, Maestro and MasterCard; EntroPay and AstroPay for Latin American countries; Italian Postepay and Kalibra; deposit with prepaid card Paysafecard; and Hungarian Abaqoos.

Along with the previously mentioned methods, clients can choose the offline banking bank transfer and similar methods: Citadel Commerce, InstaDebit, UseMyFunds, eCheck for the USA and Canada, eKonto for Baltic countries, Austrian EPS, Euteller, Nordea, and Trustly for clientele from Scandinavia.

Germans can use offline banking, like GiroPay and SOFORT, and others can utilize iDEAL in Netherlands, Portuguese Multibanco, Australian POLi, Polish Przelewy24, and Teleingreso for Spain. Customers also can deposit or cash out via check.

There is a broad spectrum of currencies: U.S. dollar, GBP, Euros, Argentine peso, Mexican peso, Canadian dollar, New Zealand dollar, Australian dollar, Swiss franc, Czech koruna, Norwegian krone, Swedish krona, Indian rupee, Singapore dollar, Polish zloty, and Russian ruble.

The advertised payout time is from two to three days to ewallets; however, the actual cash-out time is about five days. The minimum one-time payout is 4,000 EUR, and the maximum monthly one is 16,000 EUR. The risk of non-payment is 13%.

Web Reputation
Section Rating  

3.2 /5

Gambling Portal Ratings

LCB
3.4
Askgamblers Casino
1
ThePOGG
5.9

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

This gaming destination was ranked eight points out of ten according to the AskGamblers portal, which also has assigned it a status of “Great.” The Casinolistings Rating has given it four points out of five, and the LCB has ranked it as three on a scale from one to five.

Around 63% of the feedback submitted to different forums is positive with about 30% of claims being payout related. All disputes are solved with the help desk service, or if required, complaints can be sent to eCOGRA.

Promotions and Bonuses
Section Rating  

2.9 /5

Total Bonus

€100

Key Facts - King Neptune's Casino Bonus Review

  • Bonus Codes:

    Neither of the promotions requires a special code and can be obtained after depositing.

  • Free Spins:

    This offer is a part of its weekly bonuses on specified games listed in the newsletter or the promotions tab.

  • Game Contribution:

    Slots, as well as the arcade and variety games, contribute 100%, while table games count 0−10 % toward wagering requirements, and video poker games contribute 2−10 %.

  • Cashable:

    All deals are cashable upon meeting the wagering requirements.

Play-through Requirement and Bonus Structure

Info

Welcome Bonus

First Deposit Welcome Bonus
  • 100%
  • €100
  • 50XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online after deposit

Our Take

The welcome bonus is 100% of the initial deposit, which must be played through 50 times within 180 days. In addition, this gambling destination offers weekly promotions, cashback bonuses, and a loyalty program.

 

Games and Software
Section Rating  

4.8 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 55 out of 1005 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

516 (Slots: 370, Video Poker: 58, Table Games: 72, Arcade and Variety: 16)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 539
Total539

Software

Supported Softwares
Android IOS Windows

Popular Games on King Neptune's Casino

Our Take

The library offers about 550 games in the instant play mode and around 520 in the download version. All releases are powered by Microgaming. The most well-featured category is video poker games, including popular versions like Jacks or Better and Deuces Wild. Following it in terms of great selection are slots, with such hits as Dragon’s Myth, Enchanted Woods, and Forsaken Kingdom provided to fans of this category.

Table games include classic blackjack and roulette as well as Blackjack Double Exposure, Spanish 21, and others. The lobby also offers a wide range of arcades with about 50 types that include popular scratch cards and lottery games like keno and bingo as well as vintage arcades.

Both desktop and mobile version contain the following categories: Video Poker, Progressive Games, Variety Games, Scratch Cards, Table Games, and Video Slots. The download mode has a more advanced content listing.