Casumo

Key Rating

4.4/5

Key Rating

4.43

Section Rating

Ownership and Associations

4.21

Software Providers

4.9

Games and House Advantage

4.2

Promotions and Bonuses

3.95

Countries and Languages

2.46

Banking and Payouts

4.01

Contacts and Support

3.63

Supervising Authorities

5

Standings at Gambling Portals

5

Player Experiences

4.14
(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
    Malta
  • Dispute resolver
    Casinomeister

Casumo Review — Main Takes

Casumo gained its popularity and trust among the online community for a number of reasons. This review analyzes all of the brand’s advantages & disadvantages, including the selection of games, the ways in which it manages customer and financial services, and the history and reputation.

  • Fairness Guaranteed

    Services here are licensed by two of the most influential institutions – Maltese and the UK.

  • Recognized by the Industry

    Casumo was acknowledged by the EGR, prominent in the industry of online gaming, as the winner of the Operators Award for three years in a row from 2013 to 2015.

  • Advanced Promotions

    Various prizes, cash, and extra spin bonuses are available at the login, including reel competitions and leader boards for active regulars. All come with the wagering requirements.

  • Quick Payouts

    The banking section provides protected cash payments, and withdrawals are transacted within three business days.

  • Service-Oriented

    There is multilingual support 24/7, as well as instant play for diverse platforms and operating systems, including mobile apps and the desktop site.

  • Worthy Game Collection

    The selection of releases includes up to 1500 titles. Among them there is a lot of video slots

Latest casino news

General Information
Section Rating  

4.3 /5

Main

Associated Companies
Affiliate Program
Casumo Affiliates
Licensed in
Malta, Denmark
Year Established
2012 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States

Bonus Restrictions
No First Deposit Welcome Bonus - Option 1United States
No First Deposit Welcome Bonus - Option 2United States
No Free Spins BonusUnited States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

21:26 (UTC+1)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Mail Adress

Title

Casumo Services Limited

Street & Number

Unicorn Centre, Triq l-Uqija

City

Swieqi

Country

Malta

Post Code

SWQ 2335

Complaints Handling Procedure

Procedure

Disputes can be escalated to a regulatory body

Social Media

Casino accounts

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted  

IBAS

Complaints Accepted  

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB  + Representative

Askgamblers

Representative

Other

Our Take

Casumo Online was founded in 2012. The Malta Gaming Authority and the United Kingdom Gambling Commission are the two institutions that issued permits for the website. Its owner is Casumo Services Limited. Malta is the location of the headquarters and support services.

The platform is mainly aimed at the European market. Suomi − also known as Fi – is a Finnish version of the services. Norge was developed specially for the Norwegians. Among other languages, to which the content is adapted, are English, German, and Swedish. The majority of the incoming traffic is from Sweden, the United Kingdom, Finland, Germany, and Norway. The affiliates program is very broad, and other markets include Sweden, Gibraltar, Germany, countries outside Europe, such as Canada, and many more.

No download is needed to use the services and play games. Instant access is granted for online desktop and mobile play. Apps for iPhones, iPads and Android platforms are provided in corresponding stores for free.

To become a member, a player must fill out a simple registration form at the top of the main page. We provide the link to it in our review. The form requires a username between 2 and 15 characters in length, an e-mail address, and a password no less than six characters in length.

Terms and conditions are aimed at protecting both the client and the reputation of the casino. Therefore, several strict rules are enforced:

  • First, membership is available only to those over 18 years of age, and the gaming location requires copies of documents such as a passport or driver’s license from anyone who registers. Other important personal data specifications are name, country of residence, date of birth, and zip code.

  • Secondly, safe betting is ensured by offering players the opportunity to set a weekly budget. This is not mandatory, but if chosen, no deposits can be accepted upon reaching the weekly limit. The account can also be paused by the player.

  • Thirdly, all account balances are validated by the Gaming Authority.

All complaints and issues are resolved either via 24/7 Customer Support live chat and e-mail, or by the official supervising authorities, such as eCOGRA.

Banking and Payouts
Section Rating  

4.0 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
Credit Card
Currencies
DKK, EUR  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 1 Business days
By cheque
N/A
Of that, reversal period

Unknown

Reported payout time
For this casino
from 1 to 40 days, median is 1 days
For all associated casinos

from 1 to 40 days, median is 1 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 14 days, best guess 1 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
0%

Limits

Max cashout one time

Unlimited

Max cashout monthly

Unlimited

Withdrawal Min

€10

Fees

Player Activity

Account inactivity for 365 days may result in fees

Deposit Fees

A fee of 2.5% is added for card deposits

Our Take

The banking section accepts deposits in Euros via Visa, MasterCard, Neteller, Skrill, and bank transfer. All card deposits have a 2.5% fee. All payouts are tax-free for those playing within the European Union.

The usual withdrawal time involves between 2 to 23 hours according to the official label representatives, and up to 3 business days according to many responses on the gaming forums. The minimal withdrawal amount required by the cashier is 10 Euros, and the maximum one-time and monthly cash payouts are unlimited. There are no withdrawal fees.

Casumo guarantees its clients financial transaction security by encrypting all connections with the website.

Web Reputation
Section Rating  

4.6 /5

Gambling Portal Ratings

LCB
4.4
Askgamblers Casino
9.64
Casinomeister
9.1
ThePOGG
8.8

Gambling Portal Statuses

LCB

No Status

Askgamblers

Exceptional

Casinomeister

Accredited

Online Casino City

No Status

Our Take

Reviews are strong in the web community. The AskGamblers portal ranks this place to bet and win seven out of ten and labels “Exceptional”, while The POGG Rating awards it with nine out of ten. Colleagues from LCB publish the rating of four out of five based on ratings from their readers, and CasinoMeister’s standing is nine out of ten complemented with the status “Accredited”. These numbers refer to the time of our research for this publication and may eventually change.

To sum up reviews from top gambling forums: the prevailing money-related experience is positive. Money related issues are reported to be solved 50/50. The average payout time reported by clientele is that 95% of withdrawal transactions take place between 0 to 3 days, with only a few separate cases taking up to 30 days.

In 2018 and 2017, this gambling destination was acknowledged as the provider of the best mobile services by the EGR Nordic Awards. This same organization rewarded Casumo for best in-house innovations in 2016.

Promotions and Bonuses
Section Rating  

4.0 /5

Total Bonus

+120 on Book of Dead upon registration

€400

Key Facts - Casumo Bonus Review

  • Extra Spins Eligibility:

    This type of promotion may be added to the welcome bonus or be used as a standalone deal.

  • Welcome Offer:

    A certain cash match on several initial deposits is proposed.

  • Coupon Codes:

    No bonus codes are required to receive the sign-up offer.

  • Game Contributions:

    Arcades and slots contribute 100% towards wagering requirements. Video cards counts 30%, and tables – up to 10%.

Play-through Requirement and Bonus Structure

Info
  • 100%
  • €1800
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*New customers only. 18+. T&Cs Apply. Opt-in required. 100% deposit bonus up to $1800 (split across first 3 deposits). Minimum deposit $20. 30x wagering requirements apply for bonuses. Regulated by MGA under licence number MGA/CRP/217/2012. rgf.org.mt.

Info

UK Welcome in Casumo

First Deposit Welcome Bonus - Option 1

+20 Bonus Spins on Book of Dead

  • 100%
  • €25
  • 30XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*18+. New UK customers only. BeGambleAware #ad. Opt-in required. 20 Bonus Spins on "Book of Dead" and 100% Deposit Bonus up to £25 on first deposit. Min deposit £10. 30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus (game weighting applies). Max £5/spin or £0.50/line or £50/round (live casino). 30 days expiry. T&C's Apply. Please gamble responsibly • www.begambleaware.org

Info

Sign Up Bonus - Germany

First Deposit Welcome Bonus - Option 2

+120 on Book of Dead upon registration

  • 100%
  • €500
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*18+. T&C’s Apply. Verantwortungsbewusstes Spielen. Geschäftsbedingungen gelten. gamblingtherapy.org

Info

Welcome Bonus NOK

First Deposit Welcome Bonus - Option 3

+20 on Book of Dead upon registration

  • 100%
  • €2000
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*T&Cs apply, 18+

Info

Welcome Bonus Sweden

First Deposit Welcome Bonus - Option 4

20.000 SEK
+Free spins
20 on Book of Dead upon registration

  • 100%
  • €1900
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*New Customer Offer. T&C’s Apply. 18+. Spela ansvarsfullt. www.stodlinjen.se. Regler & Villkor gäller

Info

Welcome Canadian

First Deposit Welcome Bonus - Option 5

+ 20 free spins on registration in Jammin' Jars.

  • 100%
  • €500
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*T&Cs apply, 18+

Info

Welcome Denmark

First Deposit Welcome Bonus - Option 6

20 Starburst Bonus Spins on sign up
- 100% up to 1000 KR on deposit after account is verified.

  • 100%
  • €150
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*T&Cs apply, 18+

Info

Welcome Ireland

First Deposit Welcome Bonus - Option 7

+Free spins
20 on Book of Dead upon registration

  • 100%
  • €300
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*T&Cs apply, 18+

Info

Welcome New Zealand

High Roller Welcome Bonus

+20 on Book of Dead upon registration

  • 100%
  • €1200
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

*T&Cs apply, 18+

Our Take

The title is known for its welcome bonus, which is quite a generous one. A mix of cash match and free spins may be offered. The deal is for the new players only, 18+. T&C apply. For more details on the amount, as well as the rollover terms, head to the Promotions section.

Apart from the welcome bonus, there are various weekly promotions like surprise extra spins upon login. Loyalty points are supported, as well, which are added to the personal progress bar upon logging in and wagering. The progress is measured in belts – from the white belt to the black, seven in all.

Registered regulars may also compete in a reel race and other activities on a daily basis. Such activities are held regularly. By the end of the evening, a member might finish up with extra cash just for being active and participating in missions proposed I the Promotions section.

Games and Software
Section Rating  

4.6 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Net Entertainment 263
Williams Interactive 71
Novomatic 17
Show all Providers
Sub Total351

Software

Supported Softwares
Android IOS Windows

Popular Games on Casumo

Our Take

Games are diverse. The library offers video slots, arcade, and tables. Real streaming is provided by the world’s biggest developer of such software, Evolution Gaming. Its selection of products includes 21, wheels, and more. Most of the slots are available for free play from the desktop mode, iPad, or a mobile app in the instant play mode.

Northern Europe’s most popular software developer, Net Entertainment, is the main provider of video slots here. Among other manufacturers hosted in the lobby are Microgaming, Old Skool Studios, Williams Interactive, Play’n GO, IGT, Barcrest, Thunderkick, Quickspin, Novomatic, Fuga Gaming, ELK Studios, Bally Interactive, and Green Tube.

The lobby is categorized by slots, tables, progressives, and real streaming. Among surface games are American, Auto, European, French, Advanced, and Monopoly wheel variations and the following 21 options: Professional, Single deck, Classic, party, VIP, Pontoon, and Double Exposure. Also it offers Caribbean Stud, Oasis, and Texas Hold’em.

Video card games cover such options as All American, Jacks or Better, Deuces Wild, Joker Wild, and a few more. As to slot machines, there are plenty of variants, including Bork The Berzerker Hack’N’Slash by Thunderkick, Champion of the Track by Net Entertainment, Epic Monopoly II by Williams Interactive, Taco Brothers Saving Christmas by ELK, Red Temple by Fuga Gaming, and many more.