Hello Casino

Key Rating

3.1/5

Key Rating

3.11

Section Rating

Ownership and Associations

2.95

Software Providers

4.7

Games and House Advantage

3.05

Promotions and Bonuses

3.06

Countries and Languages

1.24

Banking and Payouts

4.51

Contacts and Support

3.44

Supervising Authorities

4.05

Standings at Gambling Portals

4

Player Experiences

0
(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)
  • 100%
    €100

    Welcome bonus. Click the icon to claim.
    18+. New players only. Min dep £10. Max bet £5. 1st Dep offer is 100% up to £100 + 25 bonus spins on Gonzo’s Quest & Starburst. Spins expire after 10 days, funds after 30 days. Bonus funds separate to cash. Wager req of 35x deposit + bonus apply. Terms apply. BeGambleAware.org

  • Slots:216
    Table Games:14
    Video Poker:6
    Arcade and Variety:6
  • Estimated payout time is 2 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • +8

Supervision

  • SUPERVISION
  • Dispute resolver

Hello Casino Review — Main Takes

Hello Casino offers simple, fast, and reliable gambling solutions for the online community. Among its peculiarities are:

  • Diverse Content

    This is possible due to multiple software developers represented in the library.

  • Supervised Services

    The gaming license is issued by the Gambling Commission of the United Kingdom, and supervision is provided by eCOGRA.

  • Play from Mobile

    A portable version is available for all devices, and features a user-friendly interface with the convenient main menu, search, and a full list of games.

  • Fast Payouts

    The advertised payout time is two business days, which has been confirmed on forums.

  • Convenient Support

    All questions and complaints can be resolved via live chat, which is available 24/7 by email or phone.

  • Convenient Withdrawals

    There are no daily withdrawal limits.

Latest casino news

General Information
Section Rating  

3.5 /5

Main

Associated Companies
Affiliate Program
Full Cream Affiliates
Licensed in
United Kingdom
Year Established
2014 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

01:17 (UTC+1)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

None

Mail Adress

Title

Network Solutions Limited

Street & Number

415 Linen Hall, 162- 168 Regent Street

City

London

Country

United Kingdom

Post Code

W1B 5TE

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Licensing Authority

Location

United Kingdom

License Name

Gambling Commission

Complain

via Website Form

Postal Address
Title

Legal Gambling Commission

Street & Number

Victoria Square House, ,Victoria Square

City

Birmingham

Country

United Kingdom

Postcode

B2 4BP

Phone

None

Fax

None

Email

notify@gamblingcommission.gov.uk

Web Site

http://www.gamblingcommission.gov.uk/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted  

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

No Page

Our Take

Hello is an online casino that was established in 2014. Caddell Limited N.V., which functions under the trade name White Hat Gaming, owns it. All participants of the managing company’s network are licensed under a Curacao eGaming license. In addition, the company is registered and regulated by the Gambling Commission of the United Kingdom.

Caddel’s group includes such other participants as Gday, Devilfish, Cyber Club, Gold Spins, 21 Prive, MainStage Bingo, Huge Slots, and Fruity Casa. The reviewed operator offers content in several languages, including English, German, Finnish, Norwegian, and Swedish. Countries that contribute the most to the incoming traffic are the United Kingdom, the Netherlands, Poland, Norway, and Sweden.

The platform does not feature an adaptive design, but it does offer a convenient mobile version. Gamblers who prefer to play from their smartphones and tablets cherish the convenient portable version, which contains blocks with sign in form, bonus offers, games, and a slider with special offers.

Banking and Payouts
Section Rating  

4.5 /5

Payment Methods for United States: Virginia

Voucher
EWallet
Bank Transfer
Credit Card
Currencies
CAD, EUR, NOK, ZAR, GBP, USD, AUD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 3 Business days
By cheque
N/A
Of that, reversal period

2 days

Reported payout time
For this casino
from 1 to 14 days, median is 1 days
For all associated casinos

from 1 to 14 days, median is 2 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 7 days, best guess 2 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
0%

Limits

Max cashout one time

Unlimited

Max cashout monthly

Unlimited

Our Take

The cashier allows players to deposit with Visa and MasterCard; international e-wallets such as Neteller, WebMoney, and Skrill; e-wallets like Qiwi, Yandex Money and Moneta.ru for Russians; Trustly for Scandinavians; Sofort and Giropay for Germany and Austria; iDeal for Netherlands; DotPay for Poland; and Australian Poli.

The minimum deposit is 10 EUR. The smallest withdrawal amount is 25 EUR. There are a few withdrawal options: bank wire, Skrill, Neteller, and Visa. The maximum one-time payout amount is unlimited. The brand accepts the following currencies: Australian, Canadian, and US dollar, Euro, British pounds, Norwegian krone and South African rand.

The advertised withdrawal time is two to three business days for e-wallets. Bank transfers depend on the chosen bank. The cashier also claims that risk of non-payment is 0%, which has been proven by positive feedback online.

Web Reputation
Section Rating  

2.0 /5

Gambling Portal Ratings

LCB
4.4
Askgamblers Casino
7.3
ThePOGG
7.2

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

Reputation of the reviewed location online is positive. By the time this publication was posted, the ranking was seven points out of ten according to Askgamblers, and four points out of five by Casinolistings. According to the comments of the registered members, 80% are satisfied with the services. They have confirmed that advertised withdrawal time to e-wallets is two days. Less than 10% of users have waited more than 10 days.

The 60% of claims are money-related, and can be solved by the help desk that is available via live chat, email, or phone.

Promotions and Bonuses
Section Rating  

3.1 /5

Total Bonus

+ 25 bonus spins (Gonzo's Quest and/or Starburst)

€500

Key Facts - Hello Casino Bonus Review

  • Bonus Code:

    The welcome bonus does not require a coupon code, nor do other bonuses. Players can claim each offer after depositing.

  • Extra Spins Availability:

    This type of promotion may be featured among possible propositions.

  • Wagering Requirements:

    These need to be checked at the Promotions tab of the reviewed website.

  • Cashable:

    Welcome bonus and other bonuses are cashable upon completion of wagering requirements.

Play-through Requirement and Bonus Structure

Info

Welcome Bonus

First Deposit Welcome Bonus

+ 25 bonus spins (Gonzo's Quest and/or Starburst)

  • 100%
  • €100
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

T&Cs

*18+. New players only. Min dep £10. Max bet £5. 1st Dep offer is 100% up to £100 + 25 bonus spins on Gonzo’s Quest & Starburst. Spins expire after 10 days, funds after 30 days. Bonus funds separate to cash. Wager req of 35x deposit + bonus apply. Terms apply. BeGambleAware.org

Info
  • 50%
  • €150
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

Welcome Bonus

Third Deposit Welcome Bonus

+ 25 bonus spins (Asgardian Stones and/or Bloodsuckers 2)

  • 50%
  • €250
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

Among possible promotions are welcome deals, daily propositions, and loyalty offers. The exact percentage of the bonuses, as well as their rollover terms and deadlines are stated at the corresponding section of the label.

Games and Software
Section Rating  

3.9 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Net Entertainment 141
BetSoft 75
Aristocrat 4
Show all Providers
Sub Total220

Software

Supported Softwares
Android IOS Windows

Popular Games on Hello Casino

Our Take

The library offers all types of content, including slots, table games, video poker, arcades and live dealer. The software is suitable for online instant play and mobile. The total number of titles exceed 250. They are powered by developers like Net Entertainment, BetSoft, and Leander Games, as well as Quickspin, White Hat Gaming, Next Generation Gaming, Aristocrat, and Blueprint Gaming. Live dealer is provided by Net Entertainment and Ezugi.

There is one main lobby with categories that include Table Games, Slots, Video Slots, Jackpots, Live Dealer, and Other. Live dealer content covers Dream Catcher, roulette and blackjack in few variations, baccarat, and a couple table pokers.

Among slot machines, fans of this cohort will find such creations as Mamma Mia and Madder Scientist by BetSoft, Goldilocks and the Wild Bears and Supernova by Quickspin, The Naked Gun by Blueprint, Robin Hood Shifting Riches and Scarface by Net Entertainment, and many more.

The list of video poker games is rather small with Aces and Faces, Deuces Wild, Split Way Royal, Joker Wild, All American and Jacks or Better available to the visitors. Among arcades are keno, lottery, and scratch cards.

Roulette comes in such types as American, European, French, and Advanced. Table pokers section only includes Pai Gow, Oasis, Three Card Rummy and TXS Hold’em. Among blackjack options are 21 Burn, Single Deck, Classic, Double Exposure, Professional and Pontoon.