Hugo Casino

Key Rating

2.8/5

Key Rating

2.84

Section Rating

Ownership and Associations

0

Software Providers

0

Games and House Advantage

0

Promotions and Bonuses

0

Countries and Languages

0

Banking and Payouts

0

Contacts and Support

0

Supervising Authorities

0

Standings at Gambling Portals

0

Player Experiences

(United States: Ohio is not allowed. See the list of 185 casinos accepting United States: Ohio)

Supervision

Hugo Casino Review — Main Takes

Welcome to the enchanting world of Hugo Casino, a gaming haven that effortlessly stands out in the online gambling landscape. With an impressive array of features designed to elevate the player experience, the site takes the thrill of online gaming to new heights.

  • Abundance of Slots: A Spinning Paradise

    From classic fruit machines to cutting-edge video slots and lucrative progressive jackpots, the slot selection caters to both nostalgic players and those seeking the latest innovations in the world of online slots.

  • Fast Cashouts

    The casino prioritizes efficiency, ensuring players enjoy well-deserved winnings without delays.

  • Hefty Welcome Bonuses

    The site extends a warm welcome to newcomers through its generous welcome bonuses. These offers set the stage for an exciting and prolonged gaming adventure.

  • Lots of Payment Methods

    Whether players prefer traditional methods like credit cards and bank transfers or opt for the speed and anonymity of e-wallets and cryptocurrency, the platform ensures a seamless and secure transaction experience.

  • Instant Play Without the Download Hassle

    This feature saves valuable device space and allows for a hassle-free and accessible gaming experience, making the online operator an ideal destination for those who appreciate the ease of jumping straight into the action.

  • Immersive Real-Time Gaming

    From classic table games to innovative live offerings, the live dealer section elevates the online gaming experience, creating an atmosphere that mirrors the excitement of a brick-and-mortar casino.

General Information
Section Rating  

0.0 /5

Main

Associated Companies
Affiliate Program
Kawaii Partners
Visit AGD For More Info On Kawaii Partners
Licensed in
Curacao
Year Established
2023 

Associated Casinos

Titles
Average rating
2.96

Additional Betting Options

Associated Companies
  • None

Country Limitations for United States: Ohio

Registration Restrictions

United States

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Complaints Handling Procedure

Procedure

Disputes resolved by the casino, no special rules

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

Our Take

Hugo Casino opened the doors to its virtual lobby in 2023. The site complies with the regulations of the Curacao jurisdiction and belongs to a reputable manager GBL Solutions NV. Some of you may know it for a few other popular gambling destinations, including a sister site Rolling Slots.

ACCESSIBILITY AND TARGETING

This online operator focuses on delivering live and non-live games to international players. The Curacao license enables the team to reach out to many countries, including the Netherlands and Norway. Players from Japan are welcome to join, too, and so are gamers from Ireland.

Several language adaptations exist to make this platform even more welcoming to international traffic. Among others, the list of localizations includes Czech, Danish, Greek, English, Finnish, French, Hungarian, Italian, Norwegian, and Polish. International players can also rely on a vast assortment of regular and cryptocurrencies and country-specific payment methods, which makes the gambling process so much easier.

The registration process is a simple one. Our review offers a direct link to the site with the sign-up button available to accepted countries. Tap on it, provide and verify an e-mail, fill in a profile, and make the initial payment. You are all set to play!

FREQUENTLY ASKED QUESTIONS

Can my cashout be postponed due to an unverified account?

Yes, the reason for delayed withdrawals very often lies in account verification. This online operator reserves the right to run verifications multiple times.

Why do I see a minimum deposit requirement different from the one mentioned in this review?

Minimum and maximum deposit amounts will depend on a payment method, so be mindful of that.

Do I have to wager my deposit?

If you decide you don’t want to play but the payment has already been made, then the options are to either wager the deposit 3x to comply with the ALM regulations or to immediately request a cashout but be ready to pay a 15% fee.

Banking and Payouts
Section Rating  

0.0 /5

Payment Methods for United States: Ohio

EWallet
Bank Transfer
Credit Card
Voucher
Currencies
CAD, EUR, NOK, AUD, NZD, JPY, PLN, BTC, ETH, LTC, BCH, USDT, ADA  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 1 to 5 days
By cheque
Unknown
Of that, reversal period

2 days

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 2 to 11 days, best guess 5 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

500

Max cashout monthly

15000

Deposit Min

€5

Withdrawal Min

€20

Our Take

Minimum deposits will depend on a chosen payment method. For instance, those who deposit via CashLib can make payments as small as 5 Euros. Players who use credit cards should deposit no less than 20 EUR.

EUR is not the only fiat currency accepted by this place to bet and win. Financial transactions are also possible in Australian, Canadian, and New Zealand dollars, Norwegian krone, Brazilian reals, Japanese yen, and Polish zloty. Furthermore, the cashier accepts cryptocurrencies. Namely, Bitcoin, Cardano, Ethereum, Litecoin, and Tether.

WHICH BANKING METHODS ARE AVAILABLE?

  • The list of accepted prepaid vouchers includes AstroPay, CashLib, Flexepin, and Neosurf.
  • Those players who prefer cards can count on Visa or MasterCard.
  • When it comes to e-wallets, there are options like eZeeWallet, Jeton, MiFinity, MuchBetter, PayZ, Neteller, Skrill, Revolut, SticPay, Qiwi Wallet, Bitcoin, Cardano, Ethereum, Litecoin, and Tether.
  • Players from Canada can count on Interac. There is Zimpler for Finland, and Trustly, Klarna, or Pay n Play for Scandinavia. Other countries are welcome to use Sofort, GiroPay, ApplePay, or GPay.
  • Bank transfers are among the available payment methods, too.

HOW USER-FRIENDLY ARE WITHDRAWALS?

Minimum cashouts also depend on a selected payment method. For any fiat solution, the minimum cashout is 20 EUR. For crypto wallets, an equivalent of 50 EUR is expected.

While we are on the topic of limits, the platform caps its maximum daily withdrawals at 500 EUR. Per month, winners are allowed to claim no more than 15,000 EUR unless they are members of the higher tiers of the loyalty program. Then the limits are higher.

For initial cashouts, be mindful of the KYC time, which can reach up to 72 hours. There is also a pending time of 24 to 48 hours for regular withdrawals and a processing time of up to five workdays for some payment methods.

Web Reputation
Section Rating  

3.2 /5

Gambling Portal Ratings

LCB
3.2
Askgamblers Casino
3.25

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

Positive Reputation Traits:

Guided by an experienced and reliable owner, the casino ensures players a safe and enjoyable space. Certified services and a selection of premium games showcase their commitment to offering nothing but the best. Their responsive help desk, always ready to assist with a friendly touch, adds a sprinkle of magic, turning every player's journey into a delightful adventure.

Things to Keep in Mind:

While the online operator is a star in the gaming universe, it's good to be aware of a couple of its caveats. The site holds the power to close accounts at its discretion – a pretty standard practice across many gambling locations, but still an annoying one. Also, if you're someone who loves a good old phone call to the help desk representatives, this platform might not have that option. But worry not, their live chat and email support are like trusty sidekicks, always there when you need them.

Our Watchful Eye:

We're like the friendly neighbors who keep an eye out for you. Our team regularly hangs out on gambling forums, soaking in the vibes of players' experiences. We've got our ears on the ground, picking up on the highs and lows, so you always know what's brewing in Hugo Casino's world. Ready to spill the beans, we're here to report any updates in a way that feels like catching up with a friend – honest, transparent, and with your best interests at heart.

Promotions and Bonuses
Section Rating  

0.0 /5

Key Facts - Hugo Casino Bonus Review

  • Possible Promotions:

    Newbies and regulars alike will find a decent selection of bonuses and perks for being loyal members.

  • Bonus Codes:

    Regular promotions won’t require any promo codes but the rules can be different for seasonal deals.

  • Wagering Requirements:

    The playthrough terms are manageable. They apply to each of the bonuses so be mindful of the T&Cs.

  • Game Contribution:

    Slot machines will contribute up to 100% to the playthrough terms.

Play-through Requirement and Bonus Structure

Info

Hugo Welcome Bonus

First Deposit Welcome Bonus

Minimum €50 deposit is required for the 100 Free Spins

  • 100%
  • € 150
  • 45XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info

Hugo Welcome Bonus

Second Deposit Welcome Bonus

Minimum €50 deposit is required for the 75 Free Spins

  • 75%
  • € 150
  • 45XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info

Hugo Welcome Bonus

Third Deposit Welcome Bonus

Minimum €50 deposit is required for the 100 Free Spins

  • 50%
  • € 300
  • 45XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Our Take

This online operator has lots of exciting bonus offers for its registered members. For starters, there is an assortment of welcome deals. Newbies can claim a universal sign-up package, a mix of cash and casino spins compatible with several initial payments. Furthermore, there are tailored welcome promotions for newbies from Canada, Poland, New Zealand, and Norway! These offers are available in national currencies.

Regardless of whether you claim a universal or a country-specific promotion, the rollover requirements apply. They are manageable. The deals are compatible mostly with slot machines and the T&Cs will elaborate more on the types of games cleared or not accepted as per welcome offers.

Moving on, the site also has a variety of ongoing promotions, including cashback, slot tournaments, and reloads. There is also a loyalty program with five exciting tiers and plenty of exclusive rewards—namely, higher cashback limits, exclusive bonus gifts, higher monthly cashouts, and personal managers.

Games and Software
Section Rating  

0.0 /5

Instant-Play Software

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Software

Supported Softwares
Android IOS Windows

Popular Games on Hugo Casino

Our Take

This exciting online library collaborates with 80+ studios to bring you the best gaming experience possible. Get ready to explore games from some of the best content creators in the industry, including Felix Gaming, Bally Wulff, Golden Hero, Hacksaw Gaming, Mancala Gaming, TrueLab, SpearHead, SlotMill, RareStone, Bang Bang, Gamzix, Peter & Sons, BGaming, Amatic, AshGaming, Blueprint Gaming, Playtech, Igrosoft, Platipus, Spin Games, Merkur, Playson, Pragmatic Play, Net Entertainment, Microgaming, and more.

Slots: A Spin into Endless Excitement

The site offers a dazzling array of slot games that cater to every taste and preference. From classic fruit machines to cutting-edge video slots, players can embark on a visual and auditory journey that transcends traditional gaming. What makes slots at this place to bet and win special is the sheer variety and innovation. Engage with immersive themes, dynamic graphics, and interactive features that elevate the spinning experience.

Among others, the site is home to reeled adventures like Zeus vs Hades God of War, Sweet Bonanza, The Dog House, Lucky LinksBooming BananasCygnus, and Sugar Supreme Power Nudge.

Table Games: Where Strategy Meets Elegance

For enthusiasts of strategic gameplay and timeless classics, the platform presents an extensive selection of table games. From the sophistication of blackjack to the suspense of roulette and the skillful play of poker, table games deliver an authentic gaming experience. The meticulous design and realistic graphics bring the ambiance of a land-based casino to your screen, while various betting options cater to both novice players and seasoned strategists. 

Roulette is represented by variations like American, European, and French. There are blackjack games like Single Deck and Double Exposure. Poker fans can count on Caribbean Stud, and video poker players are welcome to bet on Deuces Wild and Jacks or Better, among other variations.

Crash Games: A Thrilling Descent into Risk and Reward

The online operator doesn't shy away from the innovative, and its crash games are a testament to that commitment. Players can engage in a unique and thrilling experience where the goal is to cash out before the game crashes. It's a delicate balance of timing and risk, offering an adrenaline-pumping experience that adds a dynamic twist to traditional gaming. 

Keno and Bingo: Uniting Luck and Community

The team of the reviewed lobby recognizes the charm of lottery-style games, and its offerings of Keno and Bingo provide a blend of luck and communal excitement. In Keno, players can select numbers and await the draw, creating an engaging experience filled with anticipation. Bingo, on the other hand, not only offers the thrill of marking off numbers on a card but also fosters a sense of community through chat features. The social aspect, coupled with the chance to win, makes Keno and Bingo a delightful departure for those seeking a more interactive and luck-driven gaming experience.

Live Dealer: Unlocking Real Casino Experience

The live dealer industry is currently at its peak, with ambitious new studios popping up here and there and offering an assortment of live streams. The reviewed site relies on content from award-winning companies that offer innovative and immersive content. Among others, it collaborates with Ezugi, 7 Mojos, Absolute Live Gaming, and Atmosfera.