Emu Casino

Key Rating

3.3/5

Key Rating

3.28

Section Rating

Ownership and Associations

2.68

Software Providers

4.75

Games and House Advantage

3.62

Promotions and Bonuses

4.36

Countries and Languages

1.74

Banking and Payouts

3.02

Contacts and Support

4.61

Supervising Authorities

2.94

Standings at Gambling Portals

3.63

Player Experiences

(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
    Curacao
  • Dispute resolver
    AskGamblers

Emu Casino Review — Main Takes

Emu Casino is targeted primarily at Australian and New Zealand residents, but also welcomes customers from other countries as allowed by its gaming license. The brand is represented by the emu – a true symbol of the continent, a bird that is always moving forward, overcoming difficulties, and this matches the mission that the founding fathers of this place to bet and win had in mind. <br /> <br /> Here are a few facts that newly registered customers should know about this operator:

  • Wagering Benefits for Oceania

    Since this is a title with Australian roots, those who live in Australia and New Zealand enjoy certain benefits when it comes to wagering bonuses, and can take advantage of lower rollover requirements.

  • Mobile Compatibility

    There is a convenient mobile version, which requires no download.

  • Instant Gaming

    Skipping software download, all content can be accessed instantly from desktop browsers.

  • Big Game Library

    There are more than 800 games of all types to choose from.

  • Versatile Entertainment

    Releases are provided by several software developers – including major names and some rarely featured elsewhere.

  • Fast Payouts

    Most winners receive their withdrawals on the day they claim them.

Latest casino news

General Information
Section Rating  

3.4 /5

Main

Associated Companies
Affiliate Program
Emu Partners
Licensed in
Curacao
Year Established
2012 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Bonus Restrictions
No No Deposit BonusUnited States
No Free Spins BonusUnited States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

23:06 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

Leave Feedback

VIP email

Send an Email

Other email

None

Phone

International

+61-2-8006-4933.

UK

+44-203-411-9737

Canada US

Other countries

Australia, New Zealand

Mail Adress

Title

Panda Media Ltd

Street & Number

17B Zammit Clapp Street

City

St Julians

Country

Malta

Post Code

Unknown

Complaints Handling Procedure

Procedure

Disputes resolved by the casino, no special rules

Social Media

Casino accounts

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Active Page with Rep

Our Take

Emu Casino online was launched in 2012. After three years of operation, it decided to rebuild itself, making an impressive switch in the games it offers, expanding the library, as well as improving certain services. Today it offers slot machines and table games from several software developers, and acts in accordance with its gaming license issued in Curacao. The operator created by Rock Interactive Ltd., which also was managing the popular Mongoose, but now it belongs to Emu Group Ltd.

As it can be surmised from the name and symbol, it was created for the Australians internally. However, at the beginning of 2020 it stopped to accept Australians. All games and content are available in the English language only.

This is a modern platform that requires no download, and as long as the Flash Player is installed, there should be no problem launching the content. Both desktop and mobile versions are available, and while there is no difference between these two in terms of bonuses and support, the mobile adaptation has a much smaller game collection. Only about 200 releases are available to those who prefer to gamble from smartphones and tablets, as opposed to about 800 games for the desktop collection.

A login is required to claim bonuses, stake and win real money, and benefit from other services. It takes less than five minutes to register and start playing.

Banking and Payouts
Section Rating  

3.0 /5

Payment Methods for United States: Virginia

Voucher
Credit Card
EWallet
Bank Transfer
Currencies
CAD, EUR, GBP, USD, NZD, BTC  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 1 Business days
By cheque
N/A
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 6 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

10000

Max cashout monthly

10000

Max cashout details

VIP players no have maximum amount of withdrawal, other players are paid winnings up to 10,000 EUR per month

Jackpots

Players who won a jackpot of more than 50,000 EUR in the progressive slots, may have to wait up to 30 working days on payment

Deposit Min

Min deposit is 20 EUR

Withdrawal Min

Min withdrawal is 20 EUR and 50 EUR by Bank transfer and Trustly

Jackpots

Games provided by Betsoft Gaming will charge a 20% handling fee on any jackpot win

Fees

Player Activity

Deposit must be played through the unspecified number of times to avoid unspecified fee

Withdrawal Fees

One free withdrawal per month is permitted. If player makes more than one withdrawal during a 30 day period, casino may deduct a charge of up to 3.9% of the withdrawn amount

Our Take

All deposits are accepted in Euros, British pounds, US and Canadian, dollars and some other currencies. The minimum deposit is 20 USD, or the equivalent in another accepted currency. There is a limited selection of deposit methods, including Visa, Maestro, MasterCard, and Diners Club cards, Skrill and Neteller e-wallets, and the prepaid voucher Paysafecard. Other options to add funds to an account involve offline bank transfer.

Withdrawals start from 20 USD. A maximum of 10,000 USD or the equivalent is allowed for cash out, which is a very low limit. The rules are different for VIP participants, however, as they do not have any withdrawal limits. This cashier promises to pay out within one business day, which most clients have confirmed. The estimated non-payment risk is 0%.

Web Reputation
Section Rating  

2.9 /5

Gambling Portal Ratings

LCB
4
Askgamblers Casino
6.24
Casinomeister
7.2
ThePOGG
5.2

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

No Status

Our Take

Emu is highly rated by the online community. Reviews from CasinoListings and LCB feature a rating of four out of five. AskGamblers labels it “Good” and rates it eight out of ten, and The POGG Rating awards six out of ten. Players have several ways to contact the support group: 24/7 live chat, e-mail, and phone.

Promotions and Bonuses
Section Rating  

4.4 /5

Total Bonus

€315

Key Facts - Emu Casino Bonus Review

  • Bonus Codes:

    Voucher codes are not needed, and everyone can simply claim their bonuses online before depositing.

  • Free Spins Availability:

    Free spins are available as a welcome offer.

  • Game Contribution:

    Slot machines contribute up to 100% towards the wagering requirements, arcade games count from 10% to 100%, video poker counts up to 10%, and table games contribute from 7% to 10%.

  • Cashable:

    Bonuses can be cashed out if the rollover requirements are completed on time.

Play-through Requirement and Bonus Structure

Info

12 Free Spins Bonus

Free Spins Bonus

bonus is winning from play with 12 free spins on Farmville 2, available newly registered players, max bet size is $0.25, Max payout is $15

  • N/A
  • €15
  • 25XB
Bonus Code

No bonus code required.

Info
  • 100%
  • €100
  • 45XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info
  • 25%
  • €100
  • 45XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info
  • 50%
  • €100
  • 45XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Our Take

The bonus offers include welcome deals, free spins, birthday gifts, races, and a loyalty program. A popular no-deposit bonus for newbies has recently been replaced with free spins. The sign-up bonus is a package on the first several deposits.

The play-through requirements is differ between promotions and can depend on user's country.

Active regulars are rewarded with Emu points, with which they can advance quickly through the tiers of the loyalty program.

Games and Software
Section Rating  

4.2 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
BetSoft 115
1x2 Gaming 63
Blue Ocean Gaming - Xplosive 12
Show all Providers
Sub Total190

Software

Supported Softwares
Android IOS Windows

Popular Games on Emu Casino

Our Take

The game library is large, with over 800 releases from several popular providers. In the beginning, the majority of the entertainment was from Microgaming, with a few options from Next Generation Gaming and Leander. Today, most games are from Net Entertainment and BetSoft, and there are also a lot of other software developers like 1x2 Gaming, MultiSlot, Blue Ocean Gaming, which is known as Xplosive, Oryx Gaming, and Playson.

For the most part, the library consists of slots of all types, from video and classic to 3D and progressive reels. Cherry Blast by Iron Dog Studio, Dragon King by GameArt, Anaconda eye by Oryx Gaming, Wonky Wabbits by Net Entertainment and Machine Gun Unicorn by Microgaming are just a few options to stake on and start spinning.

There are also plenty of table games, including several variations of roulette and blackjack, as well as different types of poker. Poker is provided mostly by BetSoft, and there are such variations as Poker Dice and Pai Gow. Other table games on offer are baccarat, Craps, and War. Rare variations include Chinese and Astro Roulette.

Video poker games offer a decent collection, which includes Jacks or Better, Deuces Wild, Tens or Better, and other types of this game. Also, there is a choice of arcades – from scratch cards to virtual sportsbook games and other variations of arcades. The live dealer lobby offers baccarat, roulette, blackjack, Three Card Poker, Online Hold’em, and Caribbean Stud Poker.

All games are conveniently organized in one lobby. Players will appreciate such filters as Game Features, where they can select gamble features, bonus levels, free spins, scatter reels, or wild reels. Other filters allow the search to be narrowed down to Emu pokies, Blackjack, Roulette, Live Dealer, Scratch Cards, Video Poker, Virtual Sports, and Other Games.

Based on independent audits, the RTP is 88.16%, with slots having the biggest return at 88.3%, and table games having the smallest percentage at 79.66%.