Casino Web Site English
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This brand was launched in 2003 by the Virtual Casino Group. All services are licensed and regulated by the jurisdiction of Costa Rica. The owner manages a number of other sites for gambling, including Club Player, Prism, Ruby Slots, Palace of Chance, and more. All are powered by Real Time Gaming and all accept residents of the USA. The company has received some criticism regarding its questionable payout policy and in several cases customers have closed their accounts.
The only language available at Dreams is English. The most frequent visitors are from the USA, the Czech Republic, Norway, and Germany. Gambling fans from many other countries worldwide are accepted, as well.
Originally the platform was built on downloadable software, which is still available. Installation is automatic and fast, and allows users to register a login at the end of the process. Those who don’t want to deal with downloading can use instant play from their browser. This option offers a somewhat smaller selection of games, but all classifications are still accessible. Finally, mobile play is available on most modern portable devices. It is also instant, and allows users to register a mobile login from smartphones and tablets.
The sign-up procedure is standard and easy. The process is divided into three steps in which users submit their personal information, account details, and address. Once this is done, all promotions and a range of betting options become available.
Current Casino Time08:56 (UTC-5)
Live chatRegistered players only
General emailSend an Email
Feedback Form None
VIP email None
Other email None
Other countries Unknown
Street & NumberUnknown
ProcedureComplaints submitted to CDS and resolved by casino
eCOGRA Not Accepted
IBAS Not Accepted
Other Organizations CDS
Facebook No Page
The brand’s online reputation could be better. Major gambling portals consider this a questionable place to bet and wager money, blacklisting it and labeling it “Rogue.” Thus, LCB’s verdict is “Warning List” and the rating remains at 1 out of 5. The POGG rates it 1 out of 10, and AskGamblers rates it 2 out of 10.
More than 90% of feedback from customers is negative. The criticism is due mainly to financial misunderstandings. Of these issues up to 70% are successfully resolved by the help desk. Representatives can be contacted by phone and e-mail, as well as live chat. CDS is the authority for registering problems and complaints.
Less than 10% of the comments are positive, and most content feedback relates to the good game selection.
|Popularity||2 (used by 61 out of 965 casinos)|
|Game Speed||Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)|
|PC Performance||Light (CPU 15%, Ram 200MB, HDD 100MB)|
|Number of games||196 (Slots: 121, Video Poker: 60, Table Games: 8, Arcade and Variety: 7)|
Mobile Version Available
Real Time Gaming supplies the library with more than 180 games, the majority of which are slots, but other categories are available as well. Live dealer can be used only in the download version, and there is no lobby in the online version. Entertainment is filtered by video slots, 3-reel slots, table games, 21 games, video poker, and specialty games.
Among the table games players can choose baccarat, three types of roulette, War, Sic Bo, Craps, several table pokers, including Texas Hold’em, Let’Em Ride, and Pai Gow, as well as a few blackjack variations. These feature European, Perfect Pairs, 5 Diamond, and more.
The video poker collection is also decent. There are popular variations like Jacks or Better and All American, as well as rare types – Pick’em Poker and Sevens Wild. As for arcades, bets are accepted on Bingo, Keno, Dice, and scratch cards.