Prism Casino

Key Rating

2.8/5

Key Rating

2.77

Section Rating

Ownership and Associations

2.64

Software Providers

2.8

Games and House Advantage

3.82

Promotions and Bonuses

4.6

Countries and Languages

1.52

Banking and Payouts

0.88

Contacts and Support

4.08

Supervising Authorities

3.07

Standings at Gambling Portals

0.91

Player Experiences

3
1st of   184  casinos accepting   United States: Virginia

Supervision

  • SUPERVISION
    Costa Rica
  • Dispute resolver
    Central Dispute System

Prism Casino Review — Main Takes

Prism Casino has been catering its services to gamblers for almost 15 years. Customers can get the following:

  • Generous Bonuses

    A welcome offer, the ongoing proposal, free chip bonus, and other promotions grant up to USD 5,600.

  • Two gaming Options

    Those who prefer the instant access to their play, can use an online version with an adaptive design. There is also the downloadable client that contains the larger number of releases.

  • Decent Game Library

    All types of games are available; especially slot machines and video pokers that cover classic and lovable Realtime Gaming items.

  • Slow Payouts

    The estimated payout time is three to eight days; however, the confirmed cash out speed is up to one month.

  • Low Standing at Gambling Portals

    Company’s services have been rated quite low with statuses like “Warning List”.

Latest casino news

General Information
Section Rating  

3.3 /5

Main

Associated Companies
Affiliate Program
Gwages
Licensed in
Costa Rica
Year Established
2002 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

18:07 (UTC-5)

Live chat

Registered players only

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-866-887-7476

UK

+44-800-917-7272

Canada US

+1-866-887-7476

Other countries

Fax

International

Unknown

UK

Unknown

Canada US

+1-866-369-0548

Other countries

Unknown

Complaints Handling Procedure

Procedure

Complaints submitted to CDS and resolved by casino

Social Media

Casino accounts

Licensing Authority

Location

Costa Rica

License Name

None

Complain

None

Postal Address
None
Phone

None

Fax

None

Email

Unknown

Web Site

Unknown

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

CDS

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Representative

Askgamblers

Representative

Other

Our Take

Back in 2002 Prism was established by Virtual Casino Group that also operates several sister sites like Dreams, Cool Cat, Club Player, Vegas Strip, Ruby Slots, Wild Vegas, Palace of Chance, and a few more. The brand’s services are licensed in Costa Rica and supervised by IBAS and eCOGRA.

 

Among playing modes, are a downloadable client and an instant play version, which features an adaptive design that allows using it from mobile devices. The registration process is also identical and features three fast steps: adding private data, filling in the address, and tuning the settings.

 

After the signup process is done, new members can check the welcome offer and other types of promotions.

 

Users that tend to visit the website the most often are US citizens, residents of Germany, New Zealand, and Australia. For German players, we offer to check this page to see more options.

Banking and Payouts
Section Rating  

0.9 /5

Payment Methods for United States: Virginia

Credit Card
EWallet
Bank Transfer
Currencies
USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 8 Business days
By cheque
from 3 to 8 Business days
Of that, reversal period

Unknown

Reported payout time
For this casino
from 14 to 90 days, median is 45 days
For all associated casinos

from 5 to 110 days, median is 40 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 4 to 76 days, best guess 37 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
31%

Limits

Max cashout one time

2000

Max cashout monthly

8000

Withdrawal Min

The minimum withdrawal amount is $100 ($500 for Wire Transfer)

Max cashout details

Max withdrawal is 2000 USD per week

Other

Deposits

Checks will be voided in 30 days of receipt if not deposited

Our Take

There are very little banking options that include Wire Transfer and Cheque that allow cashing out; cards like Visa and MasterCard that are available for depositing only, and Neteller ewallet, which is suitable for both withdrawals and depositing.

 

The only type of currency available is the U.S. dollar with the maximum cash out per day being USD 2,000 and the maximum monthly withdrawal is USD 8,000 that is considered low compared to other online gambling operators. Also, there is a risk of non-payment of 37%.

 

Clients have confirmed that despite the advertised cash out time is from three to eight days, the actual payout speed is almost 37 days.

Web Reputation
Section Rating  

2.0 /5

Gambling Portal Ratings

LCB
1.1
Askgamblers Casino
2.93
ThePOGG
2.45

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

No Status

Our Take

The majority of user reviews are negative but are successfully solved by the company’s representatives via live chat, email, and at gambling portals. Complaints are mostly about non-payments and non-reliable client support managers that respond slowly. There are some positive feedbacks about the game diversity.

 

Due to that, portals have provided services some mixed ratings. AskGamblers has rated it at one out of ten; the LCB has ranked it at one out of five and provided a status “Warning List”, and the Casinolistings has given it zero out of five and provided a status “Worst of the worst”.

 

Therefore, users must play at their own risk as no of the supervising authorities will accept their claims.

Promotions and Bonuses
Section Rating  

4.6 /5

Total Bonus

$13830

Key Facts - Prism Casino Bonus Review

  • Promo Codes:

    Promotions do require coupon codes that are available on this page.

  • Free Chip Offer:

    New customers can claim a no-deposit free chip proposal of USD 30 that must be wagered 60 times.

  • Game Contribution:

    Arcades, as well as slot machines, contribute 100% while table games count from 0% to 100% towards wagering requirements, and video poker contributes from 0% to 50% for the ongoing offer.

  • Non-Cashable:

    Only winnings can be withdrawn upon meeting the playthrough rules.

Play-through Requirement and Bonus Structure

Info
  • N/A
  • $30
  • 60XB
PRISM30
Copy to Clipboard
Info
  • 350%
  • $3500
  • 30XBD
FD350
Copy to Clipboard
Info
  • 560%
  • $5600
  • 30XBD
HOT560
Copy to Clipboard
Info
  • 310%
  • $3100
  • 30XBD
HOT310
Copy to Clipboard
Info

160% Bonus

  • 160%
  • $1600
  • 0XB
HOT160
Copy to Clipboard

Our Take

The welcome offer is 350% of the first deposit that can go as high as USD 3,500, which must be wagered 38 times. For this particular proposal slots contribute 100%, arcades count from 50% to 100% towards wagering requirements, table games contribute from 0% to 50%, and video poker counts 50% towards play through rules.

 

There are three options of the ongoing bonus. First one is 160% match, which goes up to USD 1,600 and does not fall for wagering requirements. Slots count 100% towards play through rules, and arcades contribute from 0% to 100% for this particular promotion.

 

The second option of the ongoing offer is 310% match that goes as high as USD 3,100 and must be wagered 39 times. And there is a third one that is a 560% match with generous USD 5,600, which must be played through 35 times.

Games and Software
Section Rating  

3.3 /5

Downloadable Software

Provider

Realtime Gaming

Popularity

2 (used by 61 out of 1005 casinos)

Game Speed

Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)

PC Performance

Light (CPU 15%, Ram 200MB, HDD 100MB)

Number of games

190 (Slots: 115, Video Poker: 60, Table Games: 8, Arcade and Variety: 7)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Realtime Gaming 97
Total97

Software

Supported Softwares
Android IOS Windows

Popular Games on Prism Casino

Our Take

The overall number of games is about 220 in the downloadable client and around 120 in the online version. Realtime Gaming has provided the whole library of its releases to the platform. Video pokers, as well, as slot machines, are equally well featured. Table games and arcades are the least presented among categories.

 

The lobby consists of categories like Table, Slots, Video Poker, and Specialty. Table play contains classics like Baccarat, Blackjack, Face Up 21, as well as Let’em Ride, Pai Gow, Match Play 21, and some more.

 

From 5-reel slot machines with bonus series to multi-payline slots with different progressive jackpots, the Realtime Gaming has provided its famous games and new slot releases like Popiñata, Secret Symbol, Fucanglong, Sweet 16, Mega Aquarium, and others.

 

Video poker category contains popular All-American, Aces and Eights, Deuces Wild, Jacks or Better, Double Jackpot, and much more. Fans of the arcades will enjoy Keno, Multi-Player Roulette, Bonus Bingo, 5 Diamond Blackjack, Craps, Hot Dice, European Slot Poker, and a few more.