-
105%
UnlimWelcome bonus. Click the icon to claim.
- Downloadable Software: Realtime Gaming
Instant-Play Software: Realtime Gaming![]()
Supervision
SUPERVISION
Costa RicaDISPUTES
LCB.org
The Virtual Casino Review — Main Takes
Virtual Casino can boast an impressive experience of more than 15 years online. Alongside professionalism, it provides:
Diversity of Sister Sites
The managing group presents an impressive number of partnering platforms where players can register and win real money.
Mono-Soft Library
The only software provider here is Realtime Gaming.
Multiple Gaming Options
There are instant play, download, and mobile modes.
Broad Geography
Due to its license and software, players from the majority of countries, including North America, can register.
All Game Cohorts
Each classification contains a decent choice of games, including a variety of slots, different types of table games and video pokers, and a collection of arcades.
Delayed Payouts
There are complaints that withdrawals occasionally take up to 30 days.
General Information
Section Rating
Main
Associated Companies
Ex Company
Virtual Casino GroupAffiliate Program
Licensed in
Costa RicaYear Established
2002Additional Betting Options
Associated Companies
- None
Languages Supported
Casino Web Site
EnglishCountry Limitations for United States: Virginia
Targeted Countries
Targeted Countries
No targeted specifiedContacts and Support
Current Casino Time
09:21 (UTC-5)
Live chat
Registered players only
24/7 support
Yes
Website FAQs
Yes
Phone
International
+506-290-8929
UK
+44-800-917-5205
Canada US
+1-866-968-7946
Other countries
Fax
International
Unknown
UK
Unknown
Canada US
+1-888-579-4555
Other countries
Unknown
Complaints Handling Procedure
Procedure
Complaints submitted to CDS and resolved by casino
Licensing Authority
Location
License Name
None
Complain
None
Postal Address
NonePhone
None
Fax
None
Unknown
Web Site
Unknown
Note
Supervising Organizations
Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary
Read more in Glossary
Other
Active Page
Our Take
Virtual Casino was launched in 2002. It holds a gaming license issued in Costa Rica, and is only available in English. The owner is Virtual Casino Group, which powers all its websites by Realtime Gaming. This allows players from the USA to register. Despite a history of questionable practices and reviews ever since it began operating, the company is still a success, and its portfolio includes more than ten gambling destinations. Among these are Cool Cat, Vegas Strip, Wild Vegas, Palace of Chance, Ruby Slots, and more.
The majority of customers of the reviewed brand are from the USA, Germany, Australia, the Philippines, and Vietnam. Most other countries around the world are accepted. Depending on player preference, there are options to use instant play or download the client. The downloadable version contains the entire collection of games, while the Flash player mode is slightly smaller. The entertainment is also adapted to portable devices and runs instantly and smoothly on the majority of modern smartphones and tablets.
Registration includes three steps, which require account details, personal data, and address details. Sign-up can be made during installation, or online from desktops and portable gadgets.
Banking and Payouts
Section Rating
Payment Methods for United States: Virginia
Payout Times
Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 8 Business days
Read more in Glossary
By cheque
from 3 to 8 Business daysOf that, reversal period
Unknown
Reported payout time
For this casino
from 31 to 61 days, median is 31 daysFor all associated casinos
from 5 to 110 days, median is 40 days
KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
Read more in Glossary
To e-wallets
from 4 to 76 days, best guess 37 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
31%
Read more in Glossary
Limits
Max cashout one time
2000
Max cashout monthly
8000
Withdrawal Min
The minimum withdrawal amount is $100 ( $500 for Wire Transfer)
Max cashout details
Max cash-out is 2,000.00 per week. Weekly payments will be higher for VIP players.
Other
Deposits
Checks will be voided in 30 days of receipt if not deposited
Our Take
The only accepted currency is USD, but there is the virtual alternative of Bitcoins. Deposit and withdrawal methods are not diverse, either. The list of options includes Visa and MasterCard cards, Neteller and Bitcoin e-wallets, and wire transfer. Bank check can be used for cash-outs.
The maximum single transaction limit is USD 2,000, and no more than USD 8,000 is allowed per month. These limits can be higher for everyone with VIP status. While the advertised payout time is from three to eight days, actual cash-outs take much longer. There have even been complaints about waiting for money for over 30 days. The estimated non-payment risk is 31%.
Web Reputation
Section Rating
Gambling Portal Ratings
Gambling Portal Statuses
LCB
Askgamblers
Casinomeister
Online Casino City
Our Take
Most gambling portals share negative reviews. AskGamblers gives 3 out of 10 on the scale of reliability. LCB sends the operator onto the warning list and rates it at 1 out of 5. It is blacklisted and labeled “Rogue” by several other influential sources, and rated at 2 out of 10 at The POGG Rating.
Only 24% of feedback from registered clients is positive, which is due to a decent collection of bonuses, and good helpdesk assistance. Representatives are available 24/7 in live chat, and also respond by phone and email. Of the 72% complaints, the majority are due to slow payouts, or non-payment. Around 62% of problems are solved by the support group.
Promotions and Bonuses
Section Rating
Key Facts - The Virtual Casino Bonus Review
Promotions:
Welcome bonuses, cashback, loyalty points, and ongoing promotions are provided.
Bonus Codes:
We provide all coupon codes in our bonus chart.
Non-Cashable:
Only wins from the bonus are released, while the bonus itself is annulled once the time runs out.
Game Contribution:
Slot machines count 100% towards the wagering requirements. Arcades contribute from 50% to 100%, table games up to 50%, and video pokers 50%.
Play-through Requirement and Bonus Structure
$50 Free Casino Chip
- N/A
- $ 50
- 20XB
800% Signup Bonus
- 800%
- Unlimited
- 30XBD
VIP Welcome Bonus
- 900%
- Unlimited
- 30XBD
100% Cash Back Bonus
If you lose 800% or 900% Signup Bonus
- 100%
- Unlimited
- 30XB
No bonus code required.
Redemption Procedure: Contacting support after fulfilling terms
690% Bonus
- 690%
- Unlimited
- 40XBD
200% Bonus
- 200%
- Unlimited
- 0XB
105% Bonus
- 105%
- Unlimited
- 25XBD
250% Bonus
- 250%
- Unlimited
- 0XB
250% Bonus
- 250%
- Unlimited
- 0XB
Match My Bonus Tuesday
+ 200% Tuesday Cash back
- 200%
- Unlimited
- 0XB
Our Take
Being a new user is a rewarding experience for those who deposit big because there is a 1000% bonus package. It allows a 800% match on the initial deposits, which start from a minimum of USD 30. Those who claim the first part of the offer are entitled to 100% cashback. If the deposit is above USD 100, a 100% VIP match and VIP status are added to the menu. All bonuses should be rolled over 30x.
Privileged gamers can progress through five stages, which include Red, Black, Green, Gold, and Blue labels. Each one includes unique benefits, such as higher deposit and withdrawal limits, monthly cashback, higher conversion rates for loyalty points, personalized bonus offers, and more. More options for those who are interested in different loyalty programs are listed here.
Games and Software
Section Rating
Downloadable Software
Provider
Popularity
2 (used by 56 out of 1269 casinos)
Game Speed
Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance
Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games
190 (Slots: 115, Video Poker: 60, Table Games: 8, Arcade and Variety: 7)
Instant-Play Software
Sort by:
| Providers | Total | Slots | Table Games | Video Poker | Arcade & Variety |
|---|---|---|---|---|---|
| Realtime Gaming | 96 |
| Total | 96 |
Software
Supported Softwares
Android
IOS
Windows
Popular Games on The Virtual Casino
Our Take
Realtime Gaming provides more than 120 games of all types, except for live dealer. The online lobby is filtered by new games, slots, table games, video poker, and specialty games.
Fans of RTG know that the selection of slot machines is decent. Aztec Treasures is among the most popular and favorite of progressive releases, while there are also Cash Bandits, Crazy Vegas, Crystal Waters, and plenty of other video and classic reels.
The table games collection is smaller, consisting mostly of blackjack and table poker types, such as Pai Gow and Tri Card poker, and European and Perfect Pairs Blackjack. Baccarat, craps, and American Roulette are also available for betting.
There are more than ten video poker options, among them Joker Poker, Double Double Jackpot Poker, Deuces Wild, 777’s Wild, and more. Arcades are scarce, and provide only keno and scratch cards.
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