Cool Cat Casino

Key Rating

2.7/5

Key Rating

2.67

Section Rating

Ownership and Associations

2.88

Software Providers

3.8

Games and House Advantage

4.13

Promotions and Bonuses

2.8

Countries and Languages

1.51

Banking and Payouts

0.88

Contacts and Support

4.17

Supervising Authorities

3.07

Standings at Gambling Portals

0.8

Player Experiences

2.03
1st of   204  casinos accepting   United States: Virginia
  • 330%

    Welcome bonus. Click the icon to claim.

  • Slots:116
    Table Games:7
    Video Poker:14
    Arcade and Variety:5
  • Estimated payout time is 37 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

Cool Cat Casino Video Review

Cool Cat Casino Review — Main Takes

Cool Cat Casino online has approximately ten years of experience, and it belongs to a major group of gambling sites. Players will be able to get the following when they visit Cool Cat Casino:

  • Options for Gaming

    Cool Cat Casino offers way to play for fun, to download games due using software, and to use Flash play from the browser.

  • Games in Your Pocket

    A mobile version allows players to launch the library on their portable devices.

  • RTG Software

    All entertainment for both instant play and free download is possible due to the software from Real Time Gaming.

  • Decent New Player Bonus

    Up to USD 1,000 is available on new clients’ initial deposits.

  • Well-Assembled Lobby

    All gaming categories are available, including live dealer with the downloaded version.

  • Transactions in Bitcoins

    This platform is compatible with the popular crypto-currency Bitcoin.

Related casino news

Realtime Gaming Goes Live

Realtime Gaming Goes Live

Realtime Gaming software continues to introduce live games to online casinos. The latest additions to this trend were the casinos owned by Virtual Casino Group: Slots of Vegas Casino and Cool Cat Casino, follwed by Palace of Chance Casino, Club Player Casino, Prism Casino, Cirrus Casino, Ruby Slots Casinoб and Wild Vegas Casino. These casinos will now offer Live Blackjack, Live Roulette,  Live Baccarat, and Live Casino Hold'Em.

 

Realtime Gaming is a software developing company that provides gambling software to online casinos.  It was established in 1998. Currently  there are 79 Realtime Gaming Casinos in Keytocasino.com  database. Seventy two of them accept players from the United States.

General Information
Section Rating  

3.4 /5

Main

Associated Companies
Affiliate Program
Gwages
Licensed in
Costa Rica
Year Established
2008 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Contacts and Support

Current Casino Time

23:01 (UTC-5)

Live chat

Registered players only

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

Send an Email

Other email

Send an Email

Phone

International

+1-678-349-0349

UK

Canada US

+1-888-441-6693

Other countries

Fax

International

+1-888-879-1302

UK

Unknown

Canada US

+1-888-879-1302

Other countries

Unknown

Mail Adress

Title

Emoney Processing Ltd.

Street & Number

2a-3a Bedford Place

City

Southampton

Country

United Kingdom

Post Code

SO15 2DB

Complaints Handling Procedure

Procedure

Complaints submitted to CDS and resolved by casino

Social Media

Casino accounts

Licensing Authority

Location

Costa Rica

License Name

None

Complain

None

Postal Address
None
Phone

None

Fax

None

Email

Unknown

Web Site

Unknown

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

CDS

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Representative

Askgamblers

Representative

Other

Our Take

Cool Cat has been in operation since 2008 under their gaming license issued in Costa Rica. The managing company is Virtual Casino Group, which also supervises Club Player, Vegas Strip, Ruby Slots, and as many as ten other gambling destinations. All of these are powered by RTG, which makes it possible for residents of the United States to also register and play.

The website is available only in English, and the majority of its traffic comes from the United States of America, the Czech Republic, Canada, Belgium, and Germany. Many other countries, including Australia, are accepted as well.

The desktop version is modern and easy to navigate. It contains links to the free software download as well as the Flash lobby. It also features a step-by-step guide for installation. The downloadable option contains the complete selection of games, whereas the instant play mode has a somewhat smaller selection.

For those visitors that prefer to play on the go, there are unfortunately no apps for Android or iOS. However, a mobile version is available, and no download is required to use this. Naturally, the number of games found here is even smaller than what can be found in the instant play lobby, but the most popular releases have been adapted for convenient gaming on the go.  


There is a way to try slots for free, but to do so, a login is required first. Registration is broken down into three simple steps. They only require the standard information, and the time needed to sign up is less than five minutes.

Banking and Payouts
Section Rating  

0.9 /5

Payment Methods for United States: Virginia

Credit Card
EWallet
Bank Transfer
Currencies
USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 8 Business days
By cheque
from 3 to 8 Business days
Of that, reversal period

Unknown

Reported payout time
For this casino
from 5 to 99 days, median is 32 days
For all associated casinos

from 5 to 110 days, median is 40 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 4 to 76 days, best guess 37 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
31%

Limits

Max cashout one time

2000

Max cashout monthly

8000

Withdrawal Min

The minimum withdrawal amount by check is $100 ( $500 for Wire Transfer)

Max cashout details

Max withdrawal is 2000 per week

Other

Deposits

Checks will be voided in 30 days of receipt if not deposited

Other

Withdrawals

Due to smaller amounts and processing fees, any initial withdrawal request resulting from winnings generated off a no-deposit bonus will only be paid via online electronic payment methods i.e. the following withdrawal methods: Neteller and Moneybookers.

Our Take

Deposits and cash-outs are possible in two currencies: U.S. dollars and bitcoins. The payment options include a few major credit and debit cards, most of the popular e-wallets, and wire transfer. As with most of the online operators, bank check is also available for payout.

 

Withdrawal rules call for a minimum of USD 100 for all options except wire transfer. Those who prefer to receive money by this method will need a minimum of USD 500. The weekly limit for payouts is USD 2,000, which makes the limit no more than USD 8,000 per month. These are low limits compared to other online casinos.

 

While it is advertised that users will receive their money within eight business days, the reality is that some withdrawals take up to 40 days. Considering the low limits and slow payouts, players should also keep in mind that there is a service fee of up to USD 40 depending on the cash-out method, and the risk of non-payment is 37%.

Web Reputation
Section Rating  

1.0 /5

Gambling Portal Ratings

LCB
1.1
Askgamblers Casino
1.41
ThePOGG
0.53

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

No Status

Our Take

Withdrawal problems, slow verification, and cases of closed accounts are common practices for this group, and these issues have resulted in negative ratings for this particular brand. Because of this, AskGambler’s verdict is only 3 out of 10 on the scale of reliability. LCB believes it belongs on the warning list with a rating of 1 out of 5. No more than 1 out of 10 is what the POGG Rating publishes, and CasinoMeister’s status is “Reservation.”

 

More than 90% of the comments from registered customers are negative. Out of these, almost half have been successfully resolved by the casino. Ways to contact them include 24/7 live chat, phone, and e-mail. Complaints can also be submitted to the CDS.

 

Positive feedback reflects the good bonus selection and the variety of games.

Promotions and Bonuses
Section Rating  

2.8 /5

Key Facts - Cool Cat Casino Bonus Review

  • Promotions:

    Free spins for the mobile version, sign-up and other deposit bonuses, and a VIP program are available.

  • Bonus Codes:

    Promo codes can be copied from our list above.

  • Game Contribution:

    Slot machines and arcades contribute 100%. Table games count up to 50% toward rollover requirements. Video poker contribute 50%.

  • Non-Cashable:

    Unlike wins from the bonus, the bonus money itself cannot be converted into cash.

Play-through Requirement and Bonus Structure

Info

Sign Up Bonus All Allowed Game

First Deposit Welcome Bonus - Option 1
  • 250%
  • 15XBD
ALLCOOLGAMES
Copy to Clipboard
Info

Sign Up Bonus

Cash Back Bonus

+ 50 Free Spins

  • 330%
  • 5XBD
COOLWELCOME
Copy to Clipboard

Our Take

The welcome bonus is up to USD 1,000 on the initial deposit. Those who download the software also receive a USD 100 chip with the coupon code COOLEST100. There are also 50 free spins for the mobile version, and if this is not enough, here are some more platforms with diverse free spins promotions.

There is also an impressive program available for VIPs, such as a 280% match deposit bonus with no rules for wagering. The offer is available for those who belong to this privileged club and who deposit USD 50 or more. This promotion can be used on slots and arcades. Fans of table games can claim another option, which is a 250% match with no rollover terms on all deposits of USD 30 and above. Finally, there is a massive 690% match on slots and arcades, which needs to be rolled over 30x, but only 10x the deposited amount can be withdrawn.

Aside from offers for regular and VIP games, there is monthly lottery that allows players to win up to USD 1,000 in an honest random draw.

Games and Software
Section Rating  

4.0 /5

Downloadable Software

Provider

Realtime Gaming

Popularity

2 (used by 53 out of 1430 casinos)

Game Speed

Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)

PC Performance

Light (CPU 15%, Ram 200MB, HDD 100MB)

Number of games

196 (Slots: 116, Video Poker: 60, Table Games: 13, Arcade and Variety: 7)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Realtime Gaming 97
Total97

Software

Supported Softwares
Android IOS Windows

Popular Games on Cool Cat Casino

Our Take

There are about 150 games by RTG that can be found in the lobby but fewer than 100 in the mobile lobby. Filtering is typical of what is found for all libraries powered by Real Time Gaming. Online categories include slots, table games, video poker, and specialty games.

 

Slots are the most featured category. They are either video or 3-reeled, and they also feature progressive games like Aztec’s Treasures. Table games allow players to bet on baccarat, roulette, Sic Bo, craps, and a few table pokers, such as Texas Hold’em and Let’Em Ride, as well as Tri Card. Fans of blackjack will be able to enjoy the 21 series as well as classic and European variations.

 

Bingo, keno, and scratch cards can be found among the arcades, and more than ten options are available for video poker players.