Palace of Chance Casino

Key Rating

2.7/5

Key Rating

2.68

Section Rating

Ownership and Associations

3.09

Software Providers

3.8

Games and House Advantage

3.82

Promotions and Bonuses

3.61

Countries and Languages

1.51

Banking and Payouts

0.88

Contacts and Support

4.08

Supervising Authorities

3.07

Standings at Gambling Portals

0.8

Player Experiences

1.5
1st of   188  casinos accepting   United States: Virginia
  • 200%
    Unlim

    Welcome bonus. Click the icon to claim.

  • Slots:116
    Table Games:4
    Video Poker:14
    Arcade and Variety:5
  • Estimated payout time is 37 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Costa Rica
  • Dispute resolver
    Central Dispute System

Palace of Chance Casino Review — Main Takes

Palace of Chance Casino delivers the excitement of Vegas straight to your home along with the following services:

  • Convenient Platform

    Instant play allows access to the library with no download required.

  • Pocket Play

    A mobile adaptation allows games to be launched instantly on all modern portable devices.

  • Mono-Soft Library

    The library and bonuses are powered by Real Time Gaming.

  • Compact Library

    Though there are fewer than 200 games, all cohorts are available.

  • Alternative Currencies

    Asides from US dollars, users can pay and withdraw in Bitcoins.

  • Questionable Reputation

    Several major gambling portals give this operator below-average ratings.

Latest casino news

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WildCoins Casino: Newbie in the Gambling World (SoftSwiss Powered)

WildCoins Casino: Newbie in the Gambling World (SoftSwiss Powered)

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SoftSwiss has just launched a new cryptocurrency-friendly operator called WildCoins Casino. While the theme of this brand is quite simple, the services it offers can make many players happy. Let’s see in more detail what this brand offers before registering into it. 

General Information
Section Rating  

3.4 /5

Main

Associated Companies
Affiliate Program
Gwages
Licensed in
Costa Rica
Year Established
2000 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Contacts and Support

Current Casino Time

18:22 (UTC-5)

Live chat

Registered players only

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-800-847-5125

UK

Canada US

+1-800-847-5125

Other countries

Fax

International

+1-888-262-5515

UK

Unknown

Canada US

+1-888-262-5515

Other countries

Unknown

Complaints Handling Procedure

Procedure

Complaints submitted to CDS and resolved by casino

Social Media

Casino accounts

Licensing Authority

Location

Costa Rica

License Name

None

Complain

None

Postal Address
None
Phone

None

Fax

None

Email

Unknown

Web Site

Unknown

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

CDS

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Representative

Askgamblers

Representative

Other

Facebook

Active Page with Rep

Our Take

Palace of Chance online was launched in the year 2000. It belongs to the Virtual Casino Group, which also owns Club Player, Cool Cat, Vegas Strip, Slots Garden, and a few other gambling destinations. All these are powered by Real Time Gaming software, which allows residents of the US to register. Each one provides a distinctive set of bonuses, and has a specific theme.

The reviewed website holds a gaming license issued in Costa Rica. In addition to the traditional entertainment set, it provides an online lottery. The only available language is English, and the majority of visitors are from the USA, the Czech Republic, Germany, and Canada.

As to technical possibilities, no download is required for the desktop or mobile version. All that is needed for stationary computers is Flash player. The version adapted for portable devices has a smaller selection of games. However, all the popular slot machines, table and card games, and video pokers are available.

A login is needed to claim bonuses and win real money. Without registration players can only try free slots and games. The sign-up procedure is divided into three standard steps with simple questions.

Banking and Payouts
Section Rating  

0.9 /5

Payment Methods for United States: Virginia

Credit Card
EWallet
Bank Transfer
Currencies
USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 8 Business days
By cheque
from 3 to 8 Business days
Of that, reversal period

Unknown

Reported payout time
For this casino
from 21 to 63 days, median is 44 days
For all associated casinos

from 5 to 110 days, median is 40 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 4 to 76 days, best guess 37 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
31%

Limits

Max cashout one time

2000

Max cashout monthly

8000

Max cashout details

Max withdrawal is 2,000 USD per week

Other

Deposits

Checks will be voided in 30 days of receipt if not deposited

Our Take

Deposits and withdrawals can be made in USD and Bitcoins. Banking methods are limited to a couple e-wallets like Neteller and Bitcoin, and standard cards – Visa and MasterCard. Depending on the country, visitors can also use offline wire transfer. For withdrawals, there is bank check.


Payout limits are very low. No more than USD 2,000 is possible per single request, and the monthly maximum is USD 8,000. Although the advertised cash-out time is from three to eight days, actual payouts can take up to 37 days. The risk of non-payment is 37%.

Web Reputation
Section Rating  

1.2 /5

Gambling Portal Ratings

LCB
1.1
Askgamblers Casino
3.01
ThePOGG
1.05

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

No Status

Our Take

The brand has its share of negative reviews. AskGamblers rates it at 3 out of 10. LCB sends it onto the warning list and rates it at 1 out of 5. CasinoListings blacklists it and rates it at 1 out of 5. The verdict at The POGG Rating is 1 out of 10.


Most feedback from registered customers is negative, as well. Mostly, problems are caused by slow payouts or non-payment. For what it’s worth, more than 70% of issues are solved by the representatives. Ways to contact the helpdesk include 24/7 live chat, email, and phone. Complaints can also be submitted to CDS. Positive feedback has been left about the good bonus selection and games.

Promotions and Bonuses
Section Rating  

3.6 /5

Total Bonus

Unlim

Key Facts - Palace of Chance Casino Bonus Review

  • Bonus Selection:

    Mostly there are deposit bonuses, which can be with or without playthrough requirements.

  • Game Contribution:

    Slot machines count 100% towards wagering requirements. Table games contribute up to 50%. Arcades count from 50% to 100% towards wagering requirements. Video pokers contribute 50%.

  • Bonus Codes:

    Coupon codes are required, and we list them all in the chart above.

  • Cashable:

    There are both cashable and non-cashable bonuses.

Play-through Requirement and Bonus Structure

Info
  • 200%
  • Unlimited
  • 30XBD
NEVERENDING200
Copy to Clipboard

Our Take

New clients are entitled to a 200% match bonus on the initial deposit, which is unlimited in cash. In addition to this there is a 100% match free chip, which can be from USD 30 to USD 500 depending on the amount deposited. No-deposit bonuses are not available here, so those looking for this type of promotion can click here for options.

There are also daily offers. Thus, Sundays come with a 210% match play bonus on slot machines and arcade games with no wagering requirements applied. The Monday offer is even higher, at 220%. Tuesdays allow a 400% match to be claimed, but it has to be wagered 30xB. Wednesdays are for those who don’t want to only use deposit bonuses on slots. A 200% match bonus on this day can be wagered on any game except blackjack. Thursdays come with an additional 200% insurance in addition to the deposit bonus. Fridays reward players with USD 50 of free casino chips, and there are more promotions on Saturdays.

Games and Software
Section Rating  

3.8 /5

Downloadable Software

Provider

Realtime Gaming

Popularity

2 (used by 61 out of 1023 casinos)

Game Speed

Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)

PC Performance

Light (CPU 15%, Ram 200MB, HDD 100MB)

Number of games

191 (Slots: 116, Video Poker: 60, Table Games: 8, Arcade and Variety: 7)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Realtime Gaming 96
Total96

Software

Supported Softwares
Android IOS Windows

Popular Games on Palace of Chance Casino

Our Take

Real Time Gaming provides more than 120 games, and all cohorts are represented. The biggest selection is for slot machines. Here there is a true diversity of themes, bonus rounds, reel configurations, and so on. Video, classic, and progressive games can all be selected. Among absolute favorites are Crazy Vegas, Coyote Cash, Cleopatra’s Gold, and Crystal Waters.

 

Table games feature mostly pokers and blackjack. Fans of the first option will be able to bet on Pai Gow, Tri Card, and Let’Em Ride, while blackjack has such variations as European, Perfect Pairs, Suit’em Up, and a few more. In addition to these options, there are baccarat, American Roulette, and craps.

 

The video pokers collection could be bigger, but still provides most popular options, such as Jacks or Better, All American, Bonus Poker, Deuces Wild, and a few more. The arcade selection is small, with only keno, bingo, and one scratch card game available.


All games are conveniently located in one lobby and sorted mostly by classifications – table games, video poker, online slots and specialty, which, for some reason, contains not only arcades, but also a few table games.