Ruby Slots Casino

Key Rating

2.5/5

Key Rating

2.54

Section Rating

Ownership and Associations

3.29

Software Providers

3.8

Games and House Advantage

3.82

Promotions and Bonuses

3.44

Countries and Languages

1.52

Banking and Payouts

0.88

Contacts and Support

4.03

Supervising Authorities

2.81

Standings at Gambling Portals

0.86

Player Experiences

0
1st of   184  casinos accepting   United States: Virginia
  • 160%
    $1600

    Welcome bonus. Click the icon to claim.

  • Slots:115
    Table Games:4
    Video Poker:14
    Arcade and Variety:5
  • Estimated payout time is 37 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Costa Rica
  • Dispute resolver
    Central Dispute System

Ruby Slots Casino Review — Main Takes

Ruby Slots Casino Online grants its customers wins and a great entertainment experience worthy of precious gems. The company is also known for the following:

  • Versatile Platforms

    Gamblers can play instantly from their desktop browser or from mobile devices, or they can download the client.

  • Dedicated Support Managers

    Company representatives are available via live chat, email, and free phone line, which is suitable for residents of North America.

  • Precious Offers

    New members and regular players can enjoy various proposals, such as match bonuses, special offerings and cashback features.

  • Slow Payments

    The advertised payout time is three days, although the confirmed withdrawal speed is almost a month.

  • Questionable Reputation

    The gambling provider has low ratings at portals.

Latest casino news

General Information
Section Rating  

3.4 /5

Main

Associated Companies
Affiliate Program
Gwages
Licensed in
Costa Rica
Year Established
2012 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Contacts and Support

Current Casino Time

18:11 (UTC-5)

Live chat

Registered players only

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-877-767-6929

UK

Canada US

+1-877-767-6929

Other countries

Fax

International

Unknown

UK

Unknown

Canada US

+1-866-308-6010

Other countries

Unknown

Complaints Handling Procedure

Procedure

Complaints submitted to CDS and resolved by casino

Social Media

Casino accounts

Licensing Authority

Location

Costa Rica

License Name

None

Complain

None

Postal Address
None
Phone

None

Fax

None

Email

Unknown

Web Site

Unknown

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

Representative

Askgamblers

Representative

Other

Our Take

Ruby Slots Online has been in the industry since 2012 when it was established by Virtual Casino Group, the services of which are under the jurisdiction of Costa Rica. Clientele can download the software or play instantly. Also, the casino has an adaptive design, which allows for playing on the go from any portable device.

 

The registration process is identical in all modes and requires filling out some private information, including your address and account settings. Options for contacting the help desk include live chat, as well as a toll-free phone number available for residents of the USA and Canada.

 

Those players are the most frequent visitors of the platform, along with residents of Germany, Australia and the Czech Republic. Germans can also visit this page to find more options to play. The list of restricted countries for this gambling destination contains mainly Asian and Eastern European states.

Banking and Payouts
Section Rating  

0.9 /5

Payment Methods for United States: Virginia

Credit Card
EWallet
Bank Transfer
Currencies
USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 3 to 8 Business days
By cheque
from 3 to 8 Business days
Of that, reversal period

Unknown

Reported payout time
For this casino
from 6 to 41 days, median is 35 days
For all associated casinos

from 5 to 110 days, median is 40 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 4 to 76 days, best guess 37 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
31%

Limits

Max cashout one time

2000

Max cashout monthly

8000

Our Take

Banking options are quite limited, with e-wallets like Neteller and Bitcoin, international cards like Visa and MasterCard, and Check or Wire Transfer options. Among accepted currencies there are US dollars only, with the maximum daily withdrawal being USD 2,000 and the highest possible monthly cash out being USD 8,000, which is considered low.

 

The actual payout speed is about 37 days according to gamers, despite the company advertising payment within three to eight days. The non-payment risk is 31%.

Web Reputation
Section Rating  

0.4 /5

Gambling Portal Ratings

LCB
1.2
Askgamblers Casino
3.2
ThePOGG
1.55

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

No Status

Our Take

Ruby Slots Online has been rated quite low, with about 63% of the feedback being negative. Clients are not satisfied with the slow payouts, but the majority of complaints are solved by the support service managers via live chat and directly through the gambling portals.

 

The 26% of reviews that are positive refer to promotions, reliable support service, and a decent game library. The brand has a low rating and statuses like “Warning List” by LCB, “Terrible” by Сasinolistings, and “Blacklisted” by The Pogg.

Promotions and Bonuses
Section Rating  

3.4 /5

Total Bonus

$8100

Key Facts - Ruby Slots Casino Bonus Review

  • Bonus Codes:

    Promotions require coupon codes that are either available on this page or on the bonuses tab of the website.

  • Special Offers:

    There is a special proposal that includes a 160% match on all types of games with an unlimited cash-out sum.

  • Wagering Requirements:

    Half of the offerings must be wagered 30 times and the other half must be played through 60 times, which are considered moderate wagering rules.

  • Cashable:

    Bonus money, as well as winnings, are cashable upon meeting the wagering requirements.

Play-through Requirement and Bonus Structure

Info
  • 250%
  • $2500
  • 0XBD
RUBY250
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Info
  • 100%
  • $1000
  • 30XBD
RUBY100
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Info
  • 100%
  • $1000
  • 30XBD
RUBYRAIN
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Info
  • 160%
  • $1600
  • 30XBD
GEMSTONE
Copy to Clipboard
Info

200% Bonus

  • 200%
  • $2000
  • 0XBD
RUBYGLASS
Copy to Clipboard

Our Take

New members of the community can get a 250% match with unlimited withdrawal and no play-through requirements. This offer is valid for Keno and slot machines, and requires a minimum deposit of USD 30.

 

Another welcome offer is a 100% match up to USD 1,000 and is valid for all games, including Blackjack. This proposal must be wagered 30 times on slots, and 60 times on table games.

 

Regular users can claim the 100% match for all games that must be wagered 30 times. There is another special offer of a 200% match that is available for slots and Keno. This offer does not require play-through rules and the cash-out maximum is unlimited.

Games and Software
Section Rating  

3.8 /5

Downloadable Software

Provider

Realtime Gaming

Popularity

2 (used by 61 out of 1005 casinos)

Game Speed

Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)

PC Performance

Light (CPU 15%, Ram 200MB, HDD 100MB)

Number of games

190 (Slots: 115, Video Poker: 60, Table Games: 8, Arcade and Variety: 7)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Realtime Gaming 97
Total97

Software

Supported Softwares
Android IOS Windows

Popular Games on Ruby Slots Casino

Our Take

The library features games provided by Realtime Gaming, the majority of which are slot machines. Video poker and table games are less represented, with only a few arcade games. The lobby contains the following categories: slots, table, video poker and specialty.

 

Slots cover games like Purrfect Pets, Aztec’s Treasures, Polar Explorer, Caesar’s Empire, and much more. Among table play, there are baccarat and blackjack, as well as Pai Gow, Match Play 21, Face Up 21, Let ’em Ride, Red Dog, Pontoon and other popular releases.

 

Specialty is the least populated of the categories and consists of American and European Roulette, Keno, Lucky 8s, Sic Bo, Magic 7s, Hot Dice, Craps, Bonus Bingo and 5-Diamond Blackjack.