Ruby Slots Casino

Key Rating: 2.5

(1st of 151 casinos casinos accepting United States: Virginia

)

Gaming Features:

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Supervision:

Licensing authorityCosta Rica
Dispute resolverCentral Dispute System

Ruby Slots Casino Review — Main Takes

Ruby Slots Casino Online grants its customers wins and a great entertainment experience worthy of precious gems. The company is also known for the following:

Versatile Platforms
Gamblers can play instantly from their desktop browser or from mobile devices, or they can download the client.
Dedicated Support Managers
Company representatives are available via live chat, email, and free phone line, which is suitable for residents of North America.
Precious Offers
New members and regular players can enjoy various proposals, such as match bonuses, special offerings and cashback features.
Slow Payments
The advertised payout time is three days, although the confirmed withdrawal speed is almost a month.
Questionable Reputation
The gambling provider has low ratings at portals.

General Information
Banking and Payouts
Web Reputation
Promotions and Bonuses
Games and Software
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General Information

Section Rating: 3.4

Main

Associated Companies

Ex Company

Virtual Casino Group

Affiliate Program

Gwages

Licensed in

Costa Rica

Year Established

2012

Associated Casinos

Titles

Dreams Casino

Cool Cat Casino

Slots Of Vegas Casino

Club Player Casino

Palace of Chance Casino

Average rating

2.62

Partner Casino Restrictions

No restrictions

Additional Betting Options

None

Other

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries
Show all 1 countries Hide -49 countries

Country Limitations for United States: Virginia

No restrictions specified

Our Take

Ruby Slots Online has been in the industry since 2012 when it was established by Virtual Casino Group, the services of which are under the jurisdiction of Costa Rica. Clientele can download the software or play instantly. Also, the casino has an adaptive design, which allows for playing on the go from any portable device.

The registration process is identical in all modes and requires filling out some private information, including your address and account settings. Options for contacting the help desk include live chat, as well as a toll-free phone number available for residents of the USA and Canada.

Those players are the most frequent visitors of the platform, along with residents of Germany, Australia and the Czech Republic. Germans can also visit this page to find more options to play. The list of restricted countries for this gambling destination contains mainly Asian and Eastern European states.

Contacts and Support

General

Current Casino Time07:40 (UTC-5)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes

Phone

International+1-877-767-6929

UK

Canada US+1-877-767-6929

Other countries

Email

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada US+1-866-308-6010

Other countries Unknown

Mail Adress

TitleUnknown

Street & NumberUnknown

CityUnknown

Country

Post CodeUnknown

Social Media

Casino accountsFacebook Google+Twitter

Complaints Handling Procedure

ProcedureComplaints submitted to CDS and resolved by casino

Licensing Authority

Location Costa Rica

License Name None

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted

Other Organizations None

Gambling Portals

Latestcasinobonuses Not represented

Casinomeister Representative

Askgamblers Representative

Other

Facebook Active Page with Rep

Banking and Payouts

Section Rating: 0.9

Payment Methods for United States: Virginia

EWallet:
- Bitcoin
- NETELLER
Credit Card:
- MasterCard
- Visa
Bank Transfer:
- Cheque/ Bank draft
- Wire Transfer

Currencies USD

Payout Times

Advertised payout time

To e-wallets from 3 to 8 Business days

By cheque from 3 to 8 Business days

Of that, reversal period Unknown

Reported payout time

For this casino from 6 to 41 days, median is 35 days

For all associated casinos from 5 to 110 days, median is 40 days

KeyToCasino estimated payout time

To e-wallets from 4 to 76 days, best guess 37 days

Non-payment risk 31%

Limits

Max cashout one time 2000

Max cashout monthly 8000

Our Take

Banking options are quite limited, with e-wallets like Neteller and Bitcoin, international cards like Visa and MasterCard, and Check or Wire Transfer options. Among accepted currencies there are US dollars only, with the maximum daily withdrawal being USD 2,000 and the highest possible monthly cash out being USD 8,000, which is considered low.

The actual payout speed is about 37 days according to gamers, despite the company advertising payment within three to eight days. The non-payment risk is 31%.

Fees

Withdrawal Fees All withdrawals may incur a processing fee of up to $40, depending on the payment processor and/or withdrawal amount

Other

Web Reputation

Section Rating: 0.4

Player Experience Summary

Money

Support

General

Other
Negative

Mixed

Positive
No

Unknown

Yes
0 to 3 days

4 to 9 days

10 to 30 days

31 days and more

Player Experience Details

Date	Type	Solved?	Summary
201212 Dec 2012	2	2	Player received a $200 compensation for the jackpot winnings that had been voided.
201212 Dec 2012	1	0	Player deposited with a Player Rewards Card and withdrew $500 via courier check within 3 weeks.
201304 Apr 2013	0	2	Payment is extremely slow, takes usually more than a month.

Show all Feedback

Gambling Portal Ratings

Askgamblers CasinoRank

CasinoAdvisor Rating

Casinolistings Rating

Casinomeister Rating

Latest Casino Bonuses Rating

ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status

Casinomeister StatusReservation

Latest Casino Bonuses StatusWarning list

Online Casino City StatusNo Status

Casinolistings StatusBlacklisted and rogue

Our Take

Ruby Slots Online has been rated quite low, with about 63% of the feedback being negative. Clients are not satisfied with the slow payouts, but the majority of complaints are solved by the support service managers via live chat and directly through the gambling portals.

The 26% of reviews that are positive refer to promotions, reliable support service, and a decent game library. The brand has a low rating and statuses like “Warning List” by LCB, “Terrible” by Сasinolistings, and “Blacklisted” by The Pogg.

Promotions and Bonuses

Section Rating: 3.4

*Total Bonus: $8100

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Key Facts - Ruby Slots Casino Bonus Review

Bonus Codes: Promotions require coupon codes that are either available on this page or on the bonuses tab of the website.
Special Offers: There is a special proposal that includes a 160% match on all types of games with an unlimited cash-out sum.
Wagering Requirements: Half of the offerings must be wagered 30 times and the other half must be played through 60 times, which are considered moderate wagering rules.
Cashable: Bonus money, as well as winnings, are cashable upon meeting the wagering requirements.

Play-through Requirement and Bonus Structure

Type NameCashable PercentMax Bonus Wager Allowed Games

First Deposit Welcome Bonus - Option 1
Bonus Code

250% Match Bonus
Non-Cashable
250%
$2500
0XBD
S
Slots
Contribute: 100%
Wager: 0xBD
T
Table Games
Contribute: 0%
Wager: Unlimited
V
Video Poker
Contribute: 0%
Wager: Unlimited
A
Arcade and Variety
Contribute: 0-100%
Wager: 0xBD to Unlimited

First Deposit Welcome Bonus - Option 2
Bonus Code

100% Match Bonus
Non-Cashable
100%
$1000
30XBD
S
Slots
Contribute: 100%
Wager: 30xBD
T
Table Games
Contribute: 0-50%
Wager: 60xBD to Unlimited
V
Video Poker
Contribute: 50%
Wager: 60xBD
A
Arcade and Variety
Contribute: 50-100%
Wager: 30xBD to 60xBD

Ongoing Bonus - Option 1
Bonus Code

100% Bonus
Non-Cashable
100%
$1000
30XBD
S
Slots
Contribute: 100%
Wager: 30xBD
T
Table Games
Contribute: 0-50%
Wager: 60xBD to Unlimited
V
Video Poker
Contribute: 50%
Wager: 60xBD
A
Arcade and Variety
Contribute: 50-100%
Wager: 30xBD to 60xBD

Ongoing Bonus - Option 2
Bonus Code

160% Bonus
Non-Cashable
160%
$1600
30XBD
S
Slots
Contribute: 100%
Wager: 30xBD
T
Table Games
Contribute: 0-50%
Wager: 60xBD to Unlimited
V
Video Poker
Contribute: 50%
Wager: 60xBD
A
Arcade and Variety
Contribute: 50-100%
Wager: 30xBD to 60xBD

Ongoing Bonus
Bonus Code

200% Bonus
Non-Cashable
200%
$2000
0XBD
S
Slots
Contribute: 100%
Wager: 0xBD
T
Table Games
Contribute: 0%
Wager: Unlimited
V
Video Poker
Contribute: 0%
Wager: Unlimited
A
Arcade and Variety
Contribute: 0-100%
Wager: 0xBD to Unlimited

Our Take

New members of the community can get a 250% match with unlimited withdrawal and no play-through requirements. This offer is valid for Keno and slot machines, and requires a minimum deposit of USD 30.

Another welcome offer is a 100% match up to USD 1,000 and is valid for all games, including Blackjack. This proposal must be wagered 30 times on slots, and 60 times on table games.

Regular users can claim the 100% match for all games that must be wagered 30 times. There is another special offer of a 200% match that is available for slots and Keno. This offer does not require play-through rules and the cash-out maximum is unlimited.

Games and Software

Section Rating: 3.8

Downloadable Software

Provider	Realtime Gaming
Popularity	2 (used by 67 out of 899 casinos)
Game Speed	Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance	Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games	190 (Slots: 115, Video Poker: 60, Table Games: 8, Arcade and Variety: 7)

Instant-Play Software

Providers	Total	Slots	Table Games	Video Poker	Arcade & Variety
Realtime Gaming	97


Total	97

Mobile Software

Mobile Version Available

Popular Games on Ruby Slots Casino

Our Take

The library features games provided by Realtime Gaming, the majority of which are slot machines. Video poker and table games are less represented, with only a few arcade games. The lobby contains the following categories: slots, table, video poker and specialty.

Slots cover games like Purrfect Pets, Aztec’s Treasures, Polar Explorer, Caesar’s Empire, and much more. Among table play, there are baccarat and blackjack, as well as Pai Gow, Match Play 21, Face Up 21, Let ’em Ride, Red Dog, Pontoon and other popular releases.

Specialty is the least populated of the categories and consists of American and European Roulette, Keno, Lucky 8s, Sic Bo, Magic 7s, Hot Dice, Craps, Bonus Bingo and 5-Diamond Blackjack.

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