LuckyGem Casino
-
100%
€ 1000
+ 125 spinsWelcome bonus. Click the icon to claim.
- Instant-Play Sofware:
Novomatic, Thunderkick, Yggdrasil Gaming, Playn GO, Green Tube + 46 more providers![]()
Supervision
SUPERVISION
Costa RicaDISPUTES
LCB.org
LuckyGem Casino Review — Main Takes
LuckyGem Casino is the place where convenience meets a thrilling gambling experience. Thus, each player who visits the website has an impressive selection of games at their disposal. Betting versatility is topped with easy banking and plenty of bonuses that give additional winning opportunities. Thus, the reviewed brand definitely knows the recipe of an online operator that attracts players from different markets. But is it that perfect? Discover its pros and cons before registering to decide if LuckyGem is worth your time.
Convenient Navigation
Finding your favorite games is super easy thanks to the smooth and intuitive layout. All the important services are just a click away, making browsing effortless and quick.
Both Casino and Sportsbook
Enjoy the best of both verticals, as there are numerous casinos and sports events available. The lobby is constantly refreshed to stay up-to-date and offer all trending wagering options.
Mobile App
Gambling on the go is easy with LuckyGem. Its mobile app is fast, responsive, and easy to use, so it is definitely worth trying if you want to have access to your account whenever and wherever you are.
Lucrative VIP Club
Get rewarded for your loyalty with a VIP program packed with exclusive perks. Just some of the perks are special bonuses, faster withdrawals, and tailored rewards.
Cashback on Losses
With a generous cashback percentage, you get a second chance to rebuild your balance. This percentage depends on the cumulated losses.
Instant Withdrawals
With instant withdrawals, you can cash out quickly and securely. They definitely contribute to a highly engaging and enjoyable gambling experience.
General Information
Section Rating
Main
Associated Companies
Owned by
World Gaming LimitadaAffiliate Program
Diamond PartnersVisit AGD For More Info On Diamond Partners
Licensed in
Costa RicaYear Established
2025Languages Supported
Casino Web Site
EnglishCountry Limitations for United States: Ohio
Registration Restrictions
United States
Targeted Countries
Contacts and Support
Current Casino Time
Unknown
Live chat
Yes
24/7 support
Yes
Website FAQs
No
Licensing Authority
Location
License Name
None
Complain
None
Postal Address
NonePhone
None
Fax
None
Unknown
Web Site
Unknown
Note
Supervising Organizations
Not Accepted
IBASNot Accepted
Other Organizations
None
Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary
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Other
Our Take
LuckyGem Casino has been in the industry since 2025, so it is not that tried casino. Nonetheless, it keeps the benchmark high and does not face any significant criticisms. Players often are satisfied with the provided services in their reviews on different gaming portals, and the fact that its services are licensed is highly appreciated. The reviewed operator works under a Costa Rica license. Yes, it is not the most prestigious gambling permit available, but it is a great option for a casino, like LuckyGem, that strives for flexibility and minimum restrictions.
ACCESSIBILITY AND TARGETING
The Costa Rica license is one of the reasons why it has such a satisfying accessibility level and accepts players from a wide range of countries. Players from the Netherlands will be able to discover generous bonuses, while gamblers from Greece can benefit from a top-tier localization.
Several other accessibility aspects worth noting are as follows:
- Registration: The account creation process might take a while, as you will have to fill in your profile with details on your billing address, phone number, and other personal information.
- Customer support: There are both email and live chat support available. When it comes to live chat, you can communicate in English, German, Greek, or Spanish. At first, you will use a chatbot that will try to help you. If your question is not answered, you will be connected to a human agent.
- Languages: The casino interface is available in English and translated into German, Spanish, and Greek.
- Devices: LuckyGem Casino is well-prepared to the mobile-first era, so you can download its mobile app for Android or iOS and enjoy 7,000 games there, as well as instant withdrawals and impressive safety measures.
FREQUENTLY ASKED QUESTIONS
What tools does the casino offer to support responsible gambling?
The casino provides a possibility of self-exclusion, but that is basically it. No automatic limits can be set in a player account.
Can I withdraw bonus winnings?
Sure, but only if you have met wagering requirements on time. Otherwise, bonus winnings are locked, and they cannot be cashed out. Moreover, please note that there is a maximum cashout limit for most permanent bonuses, and you cannot go beyond it even if your bonus balance is bigger.
Which documents are typically required to complete KYC verification?
LuckyGem Casino requests a copy of a passport or ID. This is the basic verification, but the KYC rarely goes to a deeper level.
How do I deactivate or temporarily suspend my casino account?
Just contact customer support for that, and the team will close your account either temporarily or permanently.
Banking and Payouts
Section Rating
Payment Methods for United States: Ohio
Bank Transfer
Credit Card
EWallet
Currencies
EUR, BTC, ETH, LTC, BCH, DOGE, DASH, XRP, USDT, TRX, ADA, SOLPayout Times
Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
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from 0 to 2 Business days
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By cheque
UnknownOf that, reversal period
Unknown
Reported payout time
For this casino
Not enough dataFor all associated casinos
Not enough data
KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
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To e-wallets
from 1 to 7 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
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Not enough data
Read more in Glossary
Limits
Max cashout one time
10000
Max cashout monthly
50000
Deposit Min
€20
Withdrawal Min
€40
Max cashout details
€10,000 Daily/ €50,000 Monthly
Fees
Player Activity
Deposit must be played through the 1 times to avoid the 100% fee
Other
Withdrawals
Pending Time: within 2 business days; Processing Time: up to 2 business days. Withdrawals verification may require photo ID, proof of address, proof of payment, or additional procedures (selfie, verification call, etc.) and may take up to 24 hours.
Our Take
When it comes to deposits, banking is quite convenient. The minimum sum that is required for the balance top-up is quite affordable, and practically all transactions arrive instantly. You do not need to verify your account at this stage, so you can start wagering minutes after you make a deposit. The list of supported currencies includes Cardano, Bitcoin Cash, Bitcoin, Dash, Dogecoin, Ethereum, Euro, and Litecoin.
BANKING METHODS
- Bank Wire Transfer, Mastercard, and Visa cards. These banking methods are a bit slow, but they provide high security and simplicity, as there is no need to create additional accounts, buy crypto, or convert currencies.
- Google Pay, Noda Pay, and Revolut are among the mobile wallets that allow for electronic fiat transactions.
- Bitcoin, Bitcoin Cash, Cardano, Dash, Dogecoin, Ethereum, Litecoin, Ripple, Solana, Tether, USD Coin are just some of the cryptocurrencies accepted at LuckyGem.
WITHDRAWALS: SPEED AND LIMITS
When it comes to withdrawals, you should be ready that the minimum cashout threshold is slightly higher than the deposit one. Moreover, you have to play through your deposited sum at least once before you are able to withdraw winnings. There are daily and monthly withdrawal limits. The good news is that they are quite high, so it is unlikely that you will experience any inconvenience because of them.
What is unusual about this part of banking at LuckyGem is that there are betting limits on slots for new users, so it might be challenging to meet wagering requirements for withdrawals (especially if it is a bonus that you need to play through). As for the speed of withdrawals, they are not lightning fast, but they are still close to the industry standard.
Web Reputation
Section Rating
Gambling Portal Ratings
Gambling Portal Statuses
LCB
Askgamblers
Casinomeister
Online Casino City
Our Take
Cashback offer is available in a wide range of operators, and LuckyGem Casino is no expectation. It is a part of the perks offered to loyal players, so you can see it growing as your loyalty level improves. At the reviewed operator, it is a daily cashback that is offered, but weekly and monthly cashback offers are more common.
While cashback looks as a lucrative offer, its value really depends on the percentage, frequency, and wagering requirements that come with it. The best variant of cashback at an online casino is a weekly or monthly variant with zero to very low wagering requirements, and the possibility to spend it at all the available games.
How to take the most advantage of this type of promotion at a casino?
First of all, make sure that you will not have to wager that sum multiple times. If you do, chances are low that you will manage to clear it. A wise decision would be to pair cashback with other promotions, as the cashback percentage is often quite low for newbies. Given this, make regular leveling up of your loyalty level your goal. The higher your level is, the better the cashback percentage you get.
Promotions and Bonuses
Section Rating
Key Facts - LuckyGem Casino Bonus Review
Possible Promotions:
Welcome package, exclusive offers, reload bonuses, tournaments, VIP club, referral bonus, cashback, missions, store, and daily lootbox.
Bonus Codes:
Promo codes are available from time to time. If you happen to find some, do not hesitate to redeem them.
Wagering Requirements:
It mostly depends on the promotion that you decide to activate, but playthrough requirements are often close to the industry standard.
Game Contribution:
If a bonus is not tailored for sportsbook or live casino, it is worth choosing slots to meet wagering requirements much faster, as this is the only genre that offers a 100% contribution.
Play-through Requirement and Bonus Structure
LuckyGem Welcome Bonus
+ 125 free spins
- 100%
- € 1000
- 40XB
No bonus code required.
Redemption Procedure: Claiming online
HighRoller Welcome Bonus
- 150%
- € 5000
- 30XB
No bonus code required.
Redemption Procedure: Claiming online
LuckyGem Welcome Bonus
+ 50 free spins
- 100%
- € 500
- 40XB
No bonus code required.
Redemption Procedure: Claiming online
LuckyGem Welcome Bonus
+ 50 free spins
- 50%
- € 500
- 40XB
No bonus code required.
Redemption Procedure: Claiming online
LuckyGem Welcome Bonus
- 100%
- € 1000
- 40XB
No bonus code required.
Redemption Procedure: Claiming online
Our Take
LuckyGem Casino boasts quite an impressive bonus section, which is definitely one of its highlights. It does not matter if you are a newbie, regular, VIP, or high roller, you will find at least one special promotion tailored for your preferences.
As a newbie, you have access to the welcome package that consists of several initial deposits. It includes both cash rewards and bonus spins. Furthermore, you can benefit from missions, lootboxes, tournaments, and the store with generous rewards since day one. Once you become a regular, you can discover plenty of reload offers. Some of them are daily, others weekly. On top of that, you can expect some exclusive promotions as well. There is also a referral bonus that can bring you generous rewards if your friends love LuckyGem Casino and meet the requirements.
Finally, it is the VIP club that practically every active bettor wants to be a member of. It has six tiers, namely Topaz Star, Jade Ace, Sapphire Master, Emerald Guru, Ruby Legend, and Diamond Titan. Each level comes with an upgrade reward, unique promotions, and cashback. Furthermore, the higher your level is, the better the perks you can have. Their list includes a dedicated VIP manager, unlimited daily withdrawals, and birthday presents.
Games and Software
Section Rating
Instant-Play Software
Sort by:
| Providers | Total | Slots | Table Games | Video Poker | Arcade & Variety |
|---|---|---|---|---|---|
| Green Tube | ? | ||||
| Ezugi | ? | ||||
| Habanero | ? |
| Sub Total | ? |
Software
Supported Softwares
Android
IOS
Windows
Popular Games on LuckyGem Casino
Our Take
As the operator offers both casino entertainment and sportsbook, it does not focus on slots, table games, and live dealer section only. As a result, the game library is a bit smaller than in some well-known brands. Still, it consists of 4,000 games of different genres supplied by more than 50 software providers. Their list is not without such big names as Pragmatic Play, Play'n GO, Yggdrasil, Quickspin, Relax Gaming, Novomatic, Playson, Hacksaw Gaming, Thunderkick, Wazdan, Evoplay, and Booming Games.
WHY ENJOY ONLINE SLOTS AT LUCKYGEM?
This part of the lobby is one of the key ones, as there are thousands of betting options. Such shortcuts as hot RTP, jackpots, new, and popular make navigation through thousands of slots much easier. Another great news is that this section is packed with releases that offer diverse mechanics, themes, bonuses, and maximum win potential.
Given the number of betting options, you might get overwhelmed and lost. To make sure that you start your gambling journey at this operator with top-quality games, we recommend trying at least some of the following reeled machines: Gates of Hades, Moon Princess Stargazing Chicken Royale, Rise of Olympus 100, Mystery Garden Valley Of The Gods, Joker's Million, and Danny Dollar.
A QUICK LOOK AT TABLE GAMES
There are dozens of software providers that contribute to the table games section, so you will definitely find at least a couple of games that you might enjoy. Non-live gambling is perfect for those who want to play at their own pace. Given that there are numerous variants of video poker (here is a quick guide on how to succeed in that genre), roulette, blackjack, and baccarat. Those categories build the core of the section. Still, there are niche titles, too. Thus, you should surf the lobby so as not to miss the game that you might like.
WHAT’S INCLUDED IN THE LIVE DEALER SECTION?
You will find hundreds of roulette, blackjack, and baccarat titles launched by Ezugi, Pragmatic Play, Absolute Live Gaming, AE Sexy, and Winfinity, among others. Seeing those studios on the list means that this section offers top-notch games with great quality and a high level of engagement. The list of beloved releases is often packed with releases by those software providers. Given this, it is certainly worth exploring this part of the lobby even if you are not a big fan of the live gambling pace.
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