Lucky Red Casino

 Key Rating: 3.1

Key Rating3.05

Section Ratings:

Ownership and Associations3.41

Software Providers3.8

Games and House Advantage4.29

Promotions and Bonuses3.23

Countries and Languages1.9

Banking and Payouts2.72

Contacts and Support3.24

Supervising Authorities4.02

Standings at Gambling Portals2.21

Player Experiences2.16

  (1st of 154 casinos casinos accepting United States: Virginia )
 
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 400%
    €4000     Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:119
    Table Games:6
    Video Poker:14
    Arcade and Variety:5
    Game Variety
  • Fast Pay
    Estimated payout time is 4 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
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  • Licensing authorityCuracao
  • Dispute resolverCasinomeister
 
 
Lucky Red Casino Review — Main Takes
Lucky Red Casino Online with its cloverleaf charm guarantees the favor of Lady Fortune for all of its customers. Key facts about this casino include:
  • Any Type of Play
    Members are welcome to choose download mode, instant play or the mobile version, which runs on all types of tablets and smartphones.
  • Tempting Bonuses
    A wealth of proposals include weekly, daily, and welcome offers, as well as cashback and special promotions.
  • Reliable Client Support
    The support team is available via email and live chat, and can answer most FAQs asked on gambling portals.
  • Ambiguous Reviews
    The company has both positive and negative feedback, as well as mixed ratings on gambling portals.
  • Mono-Software
    Players will find a whole library of Realtime Gaming releases that include video poker, arcades, slot machines, and table play.
 
General Information
Section Rating: 3.6  
 

Main

Associated Companies
Owned by Club World Group
(World Online Gaming N.V.)
Operated by BeSoftware NV
Affiliate Program
Affiliate Edge  
Licensed in
Curacao
Year Established
2009 

Associated Casinos

Titles
Average rating
2.91
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Other

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

No restrictions specified

Our Take

Lucky Red Online was established in 2009 by Club Word Group, which also owns  Buzzluck, Club World, All Star, High Noon, Aladdin’s Gold, Manhattan Slots, and a few others. The company’s services are licensed in Kahnawake and supervised by IBAS and eCOGRA.

 

Options to play include a downloadable client that runs on Mac and Windows, an online mode, and a mobile version that is available for all portable devices and requires no downloading. Each version has the same sign-up procedure, which includes customizing account settings. After signing up, new clients can claim the welcome bonus and other promotions.

 

All content is in English so people from around the world can visit the site; however, the majority of players come from the USA, Canada, Germany, and India. Residents of Germany, for example, can also check out these operators to play.

Contacts and Support

General

Current Casino Time08:17 (UTC-5)

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+1-866-513-0857

UK

Canada US+1-866-513-0857

Other countries

General email None

Feedback FormLeave Feedback

VIP email None

Other emailSend an Email

Fax

InternationalUnknown

UKUnknown

Canada US+1-866-728-5443

Other countries Unknown

Mail Adress

TitleHead Office Lucky Red Casino, World Online Gaming

Street & NumberPO Box 313

CityManchester

CountryUnited Kingdom

Post CodeM21 3BY

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints submitted to CDS and resolved by casino

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations CDS

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB  + Representative

Askgamblers Representative

Other

Facebook Active Page with Rep

 
Banking and Payouts
Section Rating: 2.7  
 

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies EUR, USD  

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 Business days

By cheque from 4 to 4 Business days

Of that, reversal period Unknown

Reported payout time

For this casino from 2 to 14 days, median is 3 days

For all associated casinos from 1 to 98 days, median is 5 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 36 days, best guess 4 days

Non-payment risk  25%

Limits

Max cashout one time 5000

Max cashout monthly 20000

Withdrawal Min A minimum withdrawal for Wire Transfer is 300 USD, for ACH andCourier Cheque is 350USD, for all other methods is 20USD 

Max cashout details Maximum cashout weekly is 5000 USD exept all progressive wins 

Deposit Min 35 USD 

Deposit Max Neteller has no deposit amount limit, for all other payment methods max deposit is 1000 USD 

Our Take

To deposit and cash out, customers can use ewallets like Neteller, EcoPayz, and Skrill, along with Visa. Offline banking options like Wire Transfer, bank transfer, and check are available for withdrawals only. Deposits can also be made via MasterCard.


Euros and US dollars are the only currencies available. The maximum cashout per day is EUR 5,000, and the maximum monthly payout is EUR 20,000. The risk of non-payment is 27%, and the confirmed payout time is four days.

Fees

Player Activity Account inactivity for 180 days may result in fees

Other

Other If players have multiple pending games at any one time any balance in the account may be forfeited 

Withdrawals Withdrawal to credit cards available up to the total amount deposited via credit card as refunds against the purchases player have made 

 
Web Reputation
Section Rating: 2.2  
 

Player Experience Summary 

Player Experience Details

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusRogue
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

About 29% of feedback is positive and highlights the bonuses, however 68% of the reviews are rather negative. Clients are unhappy with the slow verification process and payouts. Support service managers resolve 60% of complaints via live chat or email, or by answering questions on gambling portals.

 

The ratings are also mixed, ranging from three points out of ten according to The Pogg, to five points out of ten on the AskGamblers portal, and finally nine points out of ten from the CasinoAdvisor Rating.


Also, Lucky Red holds the status “Rouge” from Casinomeister, which has given it a rating of one out of ten. This portal also is a dispute resolver along with the brand’s representatives.

 
Promotions and Bonuses
Section Rating: 3.2  
 
 
*Total Bonus:  €12197
 
 

Key Facts - Lucky Red Casino Bonus Review

  • Bonus Code: Almost all of the offerings require promo codes that are available on this page.
  • Free Spins Availability: Free spins are part of the special bonus that is 60% of the deposit, the final sum of which is unlimited.
  • Game Contribution: Arcades and slot machines count 100% towards the wagering requirements, while table games contribute from 10% to 40%, and in some cases from 0% to 25%, and video poker contributes 20%.
  • Non-Cashable: Bonuses are non-cashable, unlike winnings that must be wagered a specified number of times.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus -Slots 
  • Non-Cashable
  • 400%
  • €4000
  • 30XBD
  • S
    Slots
    Contribute: 100%
    Wager: 30xBD
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 30xBD to Unlimited
  • Welcome Bonus -All Games 
  • Non-Cashable
  • 100%
  • €1000
  • 50XBD
  • S
    Slots
    Contribute: 100%
    Wager: 50xBD
    T
    Table Games
    Contribute: 0-25%
    Wager: 200xBD to Unlimited
    V
    Video Poker
    Contribute: 20%
    Wager: 250xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 50xBD

  • Special

  • + 5 Free S...
  • Bonus Code
  • Tuesday Slots Bonus+Free Spins 
  • Non-Cashable
  • 60%
  • Unlimited
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 25xBD to Unlimited

  • Cash Back Bonus

  • Bonus Code
  • Monday Cashback 
  • Non-Cashable
  • 25%
  • €5000
  • 2XB
  • S
    Slots
    Contribute: 100%
    Wager: 2xB
    T
    Table Games
    Contribute: 10-40%
    Wager: 5xB to 20xB
    V
    Video Poker
    Contribute: 20%
    Wager: 10xB
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 2xB

  • Weekly Bonus - Option 1

  • Bonus Code
  • Wednesday Bonus 
  • Non-Cashable
  • 66%
  • €1000
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 10-40%
    Wager: 63xBD to 250xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD

  • Weekly Bonus - Option 2

  • Bonus Code
  • Thursday Bonus 
  • Non-Cashable
  • 75%
  • €200
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 10-40%
    Wager: 63xBD to 250xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD

  • Weekly Bonus - Option 2

  • Bonus Code
  • Thursday Bonus 
  • Non-Cashable
  • 65%
  • €200
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 10-40%
    Wager: 63xBD to 250xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD

  • Weekly Bonus - Option 3

  • Bonus Code
  • Saturday Bonus 
  • Non-Cashable
  • 66%
  • €20
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 10-40%
    Wager: 63xBD to 250xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD

  • Weekly Bonus - Option 4

  • Bonus Code
  • Sunday Unlimited Bonus 
  • Non-Cashable
  • 70%
  • Unlimited
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 10-40%
    Wager: 63xBD to 250xBD
    V
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    A
    Arcade and Variety
    Contribute: 100%
    Wager: 25xBD

  • Daily Bonus - Option 1

  • Bonus Code
  • Monday Unlimited Slots Bonus 
  • Non-Cashable
  • 65%
  • Unlimited
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 25xBD to Unlimited

  • Daily Bonus - Option 2

  • Bonus Code
  • Friday Slots All Day Bonus 
  • Non-Cashable
  • 77%
  • €777
  • 25XBD
  • S
    Slots
    Contribute: 100%
    Wager: 25xBD
    T
    Table Games
    Contribute: 0%
    Wager: Unlimited
    V
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    A
    Arcade and Variety
    Contribute: 0-100%
    Wager: 25xBD to Unlimited

Our Take

The gambling provider rewards new users with a welcome offer of 400% of the first deposit that is valid for slot machines. Another option of this proposal is 100% of the first deposit that is valid for all other games. These welcome offers must be wagered 37 times and 100 times respectively.


Other promotions include daily offerings that begin at 65% of the deposit and go as high as 77%. Also, clients will get weekly promotions varying from EUR 200 to unlimited. There is also a cashback of 25% of all deposits made during the week that can be claimed each Monday.

 
Games and Software
Section Rating: 4.0  
 

Downloadable Software

Provider Realtime Gaming
Popularity 2 (used by 67 out of 890 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance  Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games 179 (Slots: 118, Video Poker: 46, Table Games: 8, Arcade and Variety: 7)

Instant-Play Software

ProvidersTotal
Realtime Gaming Realtime Gaming 99
Total99

Mobile Software

Mobile Version Available

Popular Games on Lucky Red Casino

 

Our Take

The platform features one software provider, Realtime Gaming, with about 210 games available in the downloadable client and a little over 120 releases in the online version. Slot machines along with video poker and table play are the most frequently offered with almost no arcades available.

 

The website features one lobby with such categories as Slots, Progressives, Specialty, Newest, Table, and Video Poker. The mobile version contains one category with all games in one place.

 

Among the slot machines, customers will find Aladdin’s Wishes, Aztec’s Treasures, Cash Bandits, Coat of Arms, Caesar’s Empire, Count Spectacular, Cleopatra’s Gold, and others. Those who want to test their luck at the table can check out classic Baccarat, Blackjack, as well as Caribbean Hold’em, Caribbean Stud, Super 21, Vegas Three Card Rummy, Tri Card Poker, and Red Dog, among others.

 

Fans of video poker will find popular releases like All-American, Deuces Wild, Aces & Eights, as well as Bonus Poker, Loose Deuces, Sevens Wild, and Pick’em. The Specialty category includes games like American and European Roulette, Craps, Bonus Bingo, Lucky 8s, Magic 7s, and Sic Bo.

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