Sapphire Rooms Casino

 Key Rating: 2.8

Key Rating2.79

Section Ratings:

Ownership and Associations3.9

Software Providers4.05

Games and House Advantage1.02

Promotions and Bonuses2.87

Countries and Languages1.51

Banking and Payouts1.89

Contacts and Support2.32

Supervising Authorities4.03

Standings at Gambling Portals3.71

Player Experiences

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
  • + 21 Other Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • 100%

    Welcome bonus. Click the icon to claim.
    New customers only. T&C’s Apply. 18+. BeGambleAware. o be eligible to claim the Welcome bonus, players must deposit a minimum of £10 on their first deposit.

  • Slots:176
    Table Games:3
    Video Poker:0
    Arcade and Variety:2
    Game Variety
  • Fast Pay
    Estimated payout time is 5 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • Licensing authority
  • No Disput Resolver
Sapphire Rooms Casino Review — Main Takes
Designed in calming deep blue colors and boasting of convenient navigation for all types of devices, the Sapphire Rooms Casino presents a classy and sophisticated gaming experience, offering:
  • Generous Bonuses
    A welcome package covers several initial deposits, and there are offers for live content, as well as rewards for loyalty.
  • Supervised Services
    The background is secured with solid licensing from UKGC, as well as by supervision from the non-biased third party representatives.
  • Diverse Providers
    The library is powered by well-established software developers like Extreme Live Gaming, as well as by the proprietary Nektan software.
  • Mobile Adaptation
    Here the main focus is on mobile gaming, so the portable version is instant and can be played from all types of modern devices.
  • Dedicated Service
    Representatives of the help desk will manage all complaints and problems via a number of convenient, and what is more important – available 24/7, channels.
General Information
Section Rating: 3.4  


Associated Companies
Affiliate Program
Nektan Affiliates
Licensed in
Gibraltar, United Kingdom
Year Established

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

The Sapphire Rooms Casino is a part of a branch of online gaming operators owned by Nektan (Gibraltar) Limited. Concerned with pioneering in portable gambling, the company incorporated the Mfuse’s platform in 2013, which allowed it to launch its mobile titles. Among them are Kerching, Spin Princess, Whirlwind Slots, Pocket Vegas, CoinFalls and over ten more.

The reviewed brand is licensed by the United Kingdom Gambling Commission, and also owns a permit issued by the jurisdiction of Gibraltar. All of its content is available in English only, which does not limit the traffic at all. Since Sapphire Rooms does not target its services at players of any specific country, the majority of returned customers are from the UK, Norway, India, Australia, and Sweden.

The website offers instant play from the desktop as well as a mobile version, which runs on all portable devices and requires no download. Both adaptations have the same design, bonuses, game selection, and sign-up process.

After pressing the “Register” button, new visitors must fill in the application form and specify their gaming preferences. When the quick two-step registration is complete, everyone automatically becomes a member of the Loyalty program and can claim the welcome bonus.

Contacts and Support


Current Casino Time06:43 (UTC+0)

Live chatNo

24/7 supportNo

Website FAQsYes




Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other email None




Canada USUnknown

Other countries Unknown

Mail Adress

TitleSapphire Rooms, Nektan Gibraltar Ltd

Street & Number2.1 Waterport Place, 2 Europort Avenue



Post CodeUnknown

Social Media

Casino accounts

Complaints Handling Procedure

ProcedureComplaints may be resolved by IBAS

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Complaints Accepted  

Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative


Facebook Active Page

Banking and Payouts
Section Rating: 1.9  

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies GBP  

Payout Times

Advertised payout time

To e-wallets  from 1 to 4 Business days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 2 to 10 days, best guess 5 days

Non-payment risk  Not enough data


Max cashout one time 2000

Max cashout monthly 5000

Max cashout details Withdrawal requests are limited to one per day up to £2,000 and a monthly limit of £5,000. 

Our Take

Clients can deposit with cards like Maestro, Visa, and MasterCard; with offline banking Boku; via prepaid card Paysafecard; with offline banking Trustly and Zimpler for residents of the Scandinavian countries; via iDeal for the Netherlands, and with GiroPay and Sofort for the Germans.

There are also a few convenient withdrawal options such as bank wire and SEPA. International e-wallets like Neteller and Skrill are also available to both deposit and cash out.

As to the accepted currencies, everyone can deposit and cash out in GBP, Euros, Canadian and Australian dollars, Swedish krona, and New Zealand dollars. The advertised payout time is from one to four days to e-wallets, but the confirmed withdrawal speed is five days.

The minimum cash-out amount is GBP 20; the maximum one-time payout is GBP 2,000, and the highest allowed monthly withdrawal is GBP 5,000, which is less than the average if to compare it to many other places to bet and win across the industry.



Web Reputation
Section Rating: 3.0  

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

The location was rated seven out of ten by the AskGamblers portal; three out of five by the Casinolistings Rating, and four out of five by the LCB reviewers. Registered members can always get the assistance they require via live chat, available 24/7, and also via email or phone. If needed, all claims can be resolved by IBAS, which is the supervising authority.

Promotions and Bonuses
Section Rating: 2.9  
*Total Bonus:  £400
+ 50 spins on Wolf Gold.

Key Facts - Sapphire Rooms Casino Bonus Review

  • Bonus Codes: None of the offers require a coupon code, and all propositions can be obtained after depositing.
  • Extra Spins Accessibility: This type of promotion can occasionally be added to the welcome bonus or listed as a standalone weekly or daily deal.
  • Wagering Requirements: The welcome package must be wagered 30xBD, which can be considered relatively lenient terms.
  • Cashable: All bonus offers are cashable upon meeting the play-through requirements.

Play-through Requirement and Bonus Structure

  • First Deposit Welcome Bonus

  • + 50 spins...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 100%
  • £100
  • 40XB
  • S
    Contribute: 100%
    Wager: 40xB
    Table Games
    Contribute: 0%
    Wager: Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
  • *New customers only. T&C’s Apply. 18+. BeGambleAware. o be eligible to claim the Welcome bonus, players must deposit a minimum of £10 on their first deposit.

  • Second Deposit Welcome Bonus

  • + 50 spins...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 100%
  • £100
  • 40XB
  • S
    Contribute: 100%
    Wager: 40xB
    Table Games
    Contribute: 0%
    Wager: Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited
  • Third Deposit Welcome Bonus

  • + 50 spins...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 50%
  • £200
  • 40XB
  • S
    Contribute: 100%
    Wager: 40xB
    Table Games
    Contribute: 0%
    Wager: Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 0%
    Wager: Unlimited

Our Take

The welcome bonus is a cash match that can be claimed on several first deposits. 

Along with the welcome package, players can receive promotions on the live dealer content. Those who are active in their depositing and wagering, can count on quickly climbing the VIP ladder and receiving additional benefits and rewards.

Games and Software
Section Rating: 2.5  

Instant-Play Software

Net Entertainment Net Entertainment 46
Next Generation Gaming Next Generation Gaming 38
Nektan Nektan 21
Show all Providers
Sub Total105

Mobile Software

Mobile Version Available

Popular Games on Sapphire Rooms Casino


Our Take

The library features about 164 games powered by a decent number of providers. The majority of content is delivered by Net Entertainment and Next Generation Gaming. Among other names are proprietary software Nektan, as well as Red Tiger, Merkur Gaming, Big Time Gaming, Blueprint, Core Gaming, DC Comics, ELK, Felt, Foxium, Gamevy, IGT, Iron Dog, Lightning Box, Microgaming, Realistic Games and Scientific. Live dealer is provided by Evolution and Extreme Live Gaming.

Extreme Live Gaming is an innovative provider that creates live table games featuring certain slot game characteristics. For instance, Ra Roulette takes place in a room full of symbols that imitate the famous slot game Book of Ra.

Speaking of slot machines, their fans will be pleased to find a good list of options. Among them are Jackpot Jester 50,000 by Next Generation Gaming, Poltava by ELK, Magic Portals by Net Entertainment, Raging Rhino by Williams Interactive, and many more.

Aside from the good selection of video and classic slots, the lobby features table games that include blackjack variations such as Blackjack Paris, Blackjack Lucky Lucky, Hi-Lo Blackjack, Golden Ball, and others. Among roulette options are Classic, Golden Ball and Auto games.

The library also provides jackpot releases such as Star Lanterns, Winstar, Wolf Run, and Cleopatra. Users can find some games marked “exclusive”, such as Plucky Pirates, Shamrock n Roll, Mega Ball Action, and others.

Both the desktop and mobile lobbies are conveniently filtered by providers, categories, and win range.