Casino Metropol

 Key Rating: 3.4

Key Rating3.42

Section Ratings:

Ownership and Associations4.3

Software Providers4.88

Games and House Advantage2.96

Promotions and Bonuses3.9

Countries and Languages3.49

Banking and Payouts3.32

Contacts and Support2.03

Supervising Authorities1.74

Standings at Gambling Portals3.66

Player Experiences

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
  • + 17 Other Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • 100%

    Welcome bonus. Click the icon to claim.

  • Slots:385
    Table Games:12
    Video Poker:5
    Arcade and Variety:7
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • Licensing authorityMalta
  • No Disput Resolver
Casino Metropol Review — Main Takes
“Win in style” is Casino Metropol’s slogan. It is quite an old and experienced online brand that offers its clientele the following:
  • Instant Experience
    Despite functioning for more than 15 years, it is fully adjusted to modern demands and allows for online instant play from the browser, without needing to download anything.
  • Portable Gaming
    Responsive design is the key to accessing all entertainment from portable devices.
  • Limited Currency Selection
    Only two currencies are accepted - Euros and Turkish lira.
  • Diverse Providers
    More than ten manufacturers provide their content to the library, including Net Entertainment, Evolution Gaming and other well-known studios.
  • All Cohorts
    Fans of slot machines will be able to spin the reels of a variety of releases, while table play and video poker admirers are supplied with a decent choice of options in these cohorts. There are also arcade options and live dealer.
  • Many Bonuses
    Those who prefer to claim promotions will be pleased to see a variety of cash offers, loyalty points, free spins and other features.
General Information
Section Rating: 2.7  


Associated Companies
Affiliate Program
Commission Lounge
Licensed in
Year Established

Associated Casinos

Average rating
Partner Casino Restrictions

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Spanish, Greek, Turkish, German

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States

Our Take

Based on the information provided on the website, Metropol has been functioning since 1963 and is considered one of the oldest online gambling destinations. It opened its virtual doors to players from around the world in the year 2000. Licensed by the Malta Gaming Authority, it belongs to Realm Entertainment Limited, which also manages Bets 10 Online and Maxi. The managing company’s headquarters are located in Malta, and among its B2B partners is Betsson, which is a true giant of the industry.


Designed in an old-fashioned way as a flashback to the luxurious atmosphere of vintage casinos, Metropol is most frequently visited by residents of Turkey, Australia and Ukraine. Its content is adapted for several languages, among which there are English, German, Turkish, Greek and Spanish. The license it holds allows for a broad geographical range of customers to register.


The sign-up procedure takes less than five minutes, and afterwards, everyone can proceed to the library and begin playing, without any need to download additional software. The situation with mobile gaming is similar. There are no apps, and the adaptive design allows players to browse the lobby on any portable device to literally bet and win on the go.

Contacts and Support


Current Casino TimeUnknown

Live chatUnknown

24/7 supportYes

Website FAQs




Canada US

Other countries

General emailSend an Email

Feedback FormLeave Feedback

VIP email None

Other email None




Canada USUnknown

Other countries Unknown

Mail Adress

TitleRealm Entertainment Limited

Street & NumberSuite 1, The Marina Business Center, Abate Rigord Street

CityTa’ Xbiex


Post CodeXBX 1129

Complaints Handling Procedure

ProcedureDisputes can be escalated to a regulatory body

Licensing Authority

Location Malta

License Name The Malta Gaming Authority (MGA)

Complain via Email | via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted

Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister Not represented

Askgamblers Representative


Facebook No Page

Banking and Payouts
Section Rating: 3.3  

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies EUR, TRY  

Payout Times

Advertised payout time

To e-wallets  from 1 to 1 days

By cheque Unknown

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 5 days, best guess 3 days

Non-payment risk  Not enough data


Max cashout one time 50000

Max cashout monthly Unknown

Our Take

Deposits are accepted either in euros or Turkish lira, but no other alternatives are provided. The amount of banking methods is also limited. Payments are allowed via various e-wallets, a couple credit cards, and offline bank transfer.


The advertised payout time is one business day, although the majority of feedback from shows that the actual time is three business days. On the other hand, the withdrawal limits are high. Per single transaction, anyone can cash out up to EUR 50,000.


Player Activity Account inactivity for 365 days may result in fees


Web Reputation
Section Rating: 2.9  

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusVery Good
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNot Listed
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

Both AskGamblers and The POGG Rating, which belong to a cohort of acknowledged and popular resources, rate Casino Metropol at 7 out of 10 on their scales of reliability. The first portal also labels it “Good”, while the second one adds the status “Recommended” to its rating.


As for the registered members, they are fond of the good game selection and different bonuses. There are a few complaints caused by slow payouts. Problems can be resolved by help desk representatives, who are available 24/7 via the feedback form located on the site.

Promotions and Bonuses
Section Rating: 3.9  
*Total Bonus:  €190

Key Facts - Casino Metropol Bonus Review

  • Free Spins Availability: This type of promotion is possible among ongoing offers.
  • Bonus Codes: All deals can be claimed automatically after depositing, and codes are not required.
  • Game Contribution: Slot machines and arcades are the only two cohorts to contribute 100% to the rollover terms.
  • Cashable: The platform allows players to cash out not only their wins from the bonuses, but the offers as well, provided that the wagering requirements are completed.

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Cashable
  • 100%
  • 190
  • 10XBD
  • S
    Contribute: 100%
    Wager: 10xBD
    Table Games
    Contribute: 0%
    Wager: Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 100%
    Wager: 10xBD

Our Take

Bonus offers include a welcome deal, ongoing cash match propositions, free spins, loyalty points, no-deposit bonuses and random rewards. The play-through requirements are also quite easy. Thus, the sign-up offer must be wagered only 10xBD, unless deposits are added by Neteller. In this case, the number rises to 40xBD. Monthly promotions are subject to rolling over 20xBD, and random deals – 50xBD. Entertainment such as table games and video poker will not contribute to the terms.

Games and Software
Section Rating: 3.9  

Instant-Play Software

Net Entertainment Net Entertainment 124
Play'n GO Play'n GO 69
Show all Providers

Mobile Software

Mobile Version Available

Popular Games on Casino Metropol


Our Take

The library contains over 450 games from a set of best providers. Among them are Net Entertainment, Play’n GO, Microgaming, Next Generation Gaming, Yggdrasil Gaming, Realistic, Thunderkick, NYX, Blueprint Gaming, Evolution Gaming, Felt, ELK, Leander Games, Lightning Box Games, Gamevy, Big Time Gaming and Fantasma Games. All entertainment is available straight from the homepage, and for more convenient search, it is filtered by live, video and classic slot machines, table play, video poker and other games.


The collection of live games is decent. It includes several variations of Roulette, Punto Banco, Baccarat, Dream Catcher, Hold’em Poker and Blackjack.


The selection of video slots is truly impressive, but the way they are organized makes the search quite inconvenient. The releases are simply piled together without the option to choose by developers, themes, bonuses or reel configurations. Among some options worth noticing are Sizzling Peppers by Stake Logic, Barber Shop Uncut by Thunderkick, Beautiful Bones by Microgaming, Ivanhoe by ELK and many other variants.


Fans of table play will be pleased to find more than 60 options to choose from. Among them are the Super Wheel, Baccarat, Sic Bo, Hi-Lo and Craps. Table poker is represented by Texas Hold’em Switch, Oasis, Stud, Caribbean and many more. Blackjack allows players to bet on European, Single deck, Double Exposure, Players Choice, 21 + 3 and Perfect Pairs varieties, just to name a few. As for Roulette, there are Lounge, English, European, French, American and a few other options.


The video poker selection is not as diverse, but there are more than seven types to choose from, including Joker Wild, All American, Jacks or Better and Joker Poker. Among arcade games, there are mostly scratch cards and keno.