Casino Heroes

Key Rating

3.4/5

Key Rating

3.38

Section Rating

Ownership and Associations

3.76

Software Providers

4.88

Games and House Advantage

4.77

Promotions and Bonuses

4.11

Countries and Languages

1.61

Banking and Payouts

2.82

Contacts and Support

1.95

Supervising Authorities

3.68

Standings at Gambling Portals

4.85

Player Experiences

(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
    Malta
  • Dispute resolver
    Casinomeister

Casino Heroes Review — Main Takes

Casino Heroes invites everyone to try out their luck and test their superpowers in search of big wins on a variety of slot machines, table games, and video poker. It also offers the following:

  • Mobile Diversity

    The instant portable adaptation is available for Android and Windows users, while iOS owners can use the specially developed downloadable app.

  • Instant Play

    This is a modern browser-play place to bet and win, and it does not require a software download. All games are launched instantly.

  • Different Welcome Bonuses

    Newly registered clientele will be able to select a sign-up offer that fits with their preferences.

  • Multi-Soft Game Library

    Games are from several well-known and reputable software developers, including Yggdrasil Gaming and Net Entertainment.

  • Slow Payouts

    While all other services are of high quality, the slow payout speed sometimes causes complaints.

  • Convenient Filtering

    The desired game can be easily located due to a system of detailed categories.

Latest casino news

General Information
Section Rating  

3.1 /5

Main

Associated Companies
Affiliate Program
Hero Affiliates
Licensed in
Malta
Year Established
 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

12:21 (UTC+1)

Live chat

Yes

24/7 support

No

Website FAQs

Yes

Email

General email

None

Feedback Form

None

VIP email

None

Other email

None

Mail Adress

Title

Hero Gaming Limited

Street & Number

Central Business Centre, Mdina Road

City

Zebbug

Country

Malta

Post Code

ZBG9015

Complaints Handling Procedure

Procedure

Disputes can be escalated to a regulatory body

Social Media

Casino accounts

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB  + Representative

Askgamblers

Not represented

Other

Our Take

Casino Heroes provides access to a variety of games and slot machines as well as live dealer entertainment. All of its services are licensed and regulated by the Malta Gaming Authority.

This is a modern website with a responsive and colorful design. The selection of languages offered here is not very big however, but includes English, Norwegian, and Finnish. Statistically, among the most frequently visiting countries are the United Kingdom, Finland, and Poland.

All clients can take advantage of the instant play option. There is also the mobile version, which does not require a download, and an app for owners of iOS devices. It can be downloaded from the App Store. The app includes over 200 games, access to progressive jackpot slots, bonuses, and convenient withdrawal and depositing methods.

A login is needed to use the promotions and to wager and win real money. The registration process will not take more than five minutes.

Banking and Payouts
Section Rating  

2.8 /5

Payment Methods for United States: Virginia

Bank Transfer
Credit Card
Currencies
EUR  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 3 days
By cheque
N/A
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 9 days, best guess 4 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

20000

Max cashout monthly

20000

Max cashout details

If you win and decide to withdraw €20,000 or more over a period of 30 days or less, casino reserves the right to pay-out your winning in installments over a period of time.

Our Take

The selection of deposit methods is limited to several standard options, including Visa and MasterCard cards, Neteller and Skrill e-wallets, the prepaid voucher Paysafecard, and offline bank transfer. Scandinavians can deposit via PugglePay or Trustly. All deposits are accepted only in euros.

Withdrawal limits are low. Winners are limited to 20,000 EUR per month, and they can also request this amount as a one-time withdrawal if the progressive jackpot is won. The advertised payout time is three business days, but based on the feedback from forums, it usually takes up to four days to pay.

Web Reputation
Section Rating  

3.5 /5

Gambling Portal Ratings

LCB
4.3
Askgamblers Casino
8.31
Casinomeister
8.8
ThePOGG
8.2

Gambling Portal Statuses

LCB

No Status

Askgamblers

Very Good

Casinomeister

Accredited

Online Casino City

No Status

Our Take

This is a reputable brand with high online ratings. It is accredited at CasinoMeister, where it is rated eight out of ten. The review from AskGamblers features the rating of eight out of ten as well. The same evaluation is given by the POGG Rating. LCB’s opinion on the rating scale is four out of five.

If there are any problems or questions, registered members can contact the representatives via live chat. This is a supervised location, so if its managers fail to resolve disputes, customers can contact the supervising authority.

Promotions and Bonuses
Section Rating  

4.1 /5

Total Bonus

€150

Key Facts - Casino Heroes Bonus Review

  • Free Spins:

    This type of promotion is usually available, and an impressive number of rotations can be claimed.

  • Bonus Codes:

    Deals should be claimed online before depositing, and no codes are required.

  • Cashable:

    Promotional cash can be converted into cash once wagering requirements are completed on time.

  • Wagering Requirements:

    The play-through requirements are easy at 20xBD.

Play-through Requirement and Bonus Structure

Info
  • 100%
  • €50
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

Info
  • 100%
  • €100
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online before deposit

Our Take

There is a choice of welcome bonuses. Newbies can either claim a 100% match or choose free spins. A cash bonus comes with wagering requirements of 20xBD, while wins from the bonus rotations have to be wagered 40x.

Among ongoing promotions are extra spins on selected games, deposit match, double speed days and rubies. These red gems are used instead of the loyalty points, and can then be spent in the store to enhance the gaming experience.

Games and Software
Section Rating  

4.8 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Net Entertainment 145
Microgaming 143
Play'n GO 102
Show all Providers
Sub Total390

Software

Supported Softwares
Android IOS Windows

Popular Games on Casino Heroes

Our Take

There are about 500 games, and all classifications except for arcades are available. Entertainment comes from seven different software developers. The majority of content is from Net Entertainment, but releases are also available from BetSoft Gaming, Play’n GO, Microgaming, Yggdrasil Gaming, Quickspin, and Push Gaming. Live dealer is powered by Net Entertainment.

The biggest selection this library has to offer its visitors is slots of all kinds: video, 3D, classic, and progressive. Different features and reel configurations are available. Among plenty of doubtless hits, there are the Pumpkin Smash by Yggdrasil Gaming, Dazzle Me by Net Entertainment, and Reactoonz by Play’n GO, as well as plenty of other slot machines.

As to the table games, their selection is also good and covers roulette and blackjack in particular. Among roulette types, fans of this cohort will find American, Zoom, and Common Draw. The collection of blackjack options features Double XPosure, Pontoon, and 21 Burn. Other table games include baccarat, craps, Caribbean Poker, Texas Hold’em, Oasis Poker, Punto Banco, and more.

Live dealer is represented by roulette, baccarat, and blackjack. Finally, for video poker, gamers will find not only Jacks or Better, Deuces Wild, Joker Wild, and All American, but also Bonus Deluxe Poker and Split Way Royal.

All content is located in one lobby called Play, and it includes such filters as Slots, Roulette, Blackjack, Table Games, and Live Dealer. Games can also be sorted by popularity or alphabetically. Also, there is a convenient option to select a game by such specific parameters as low or high bets or jackpot availability. Among other ways to look for the release is the one based on its bonus rounds and number of free spins.

The mobile and app game library is slightly smaller, but it still includes the most popular games from each category.