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AC Casino

Key Rating

2.5/5

Key Rating

2.50

Section Rating

Ownership and Associations

3.06

Software Providers

4.55

Games and House Advantage

1.78

Promotions and Bonuses

0.91

Countries and Languages

3.91

Banking and Payouts

2.45

Contacts and Support

4.63

Supervising Authorities

2.88

Standings at Gambling Portals

2.23

Player Experiences

0
  • NO INFO
  • Slots:174
    Table Games:14
    Video Poker:13
    Arcade and Variety:5
  • Estimated payout time is 33 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • +3

Supervision

  • SUPERVISION
  • No Dispute Resolver

AC Casino Review — Main Takes

The slogan of the AC is the “Always Cool Casino”, as the brand aims to treat its users as friends. It is also known for:

  • Tempting Bonus Offers

    There are plenty of bonus options, like no-deposit bonuses, free chips, ongoing offers, special promotions and more.

  • Play On the Go

    Those who prefer to play from their portable devices can use the mobile version that runs on all smartphones and tablets.

  • High Cashout Limits

    The maximum withdrawal is unlimited, which is above average compared to other online gambling destinations.

  • Decent Variety of Entertainment

    The library features all types of games, including a good selection of slot machines, as well as table games, video poker and arcades.

  • Low Ratings Online

    It has been rated rather low by reputable gaming portals and has earned the status “Warning List” at the LCB.

Latest casino news

Four Fantasy-Themed Slots to Play in September

Four Fantasy-Themed Slots to Play in September

#GameRelease 

There are hundreds of slot machines that feature elements of fantasy, and new releases continue to appear, as both players and software providers find this theme exciting and fun. Moreover, it gives plenty of room for the imagination and the creation of exciting plots. Today, we will look at four such games. They are very different at first sight, but all of them have the same feature – fantasy elements in their storylines.

CasinoLuck Updates Welcome Bonus for UK Players

CasinoLuck Updates Welcome Bonus for UK Players

#Promotions  #GambleLike_UK  #CasinoSpins 

September brings some good news for players from the UK who want to find a new operator to play their favorite video slots. They can pay attention to CasinoLuck, as this brand has recently changed the welcome offer for new players to offer them free spins on a popular slot and a cash deal that can be spent on any other game. Let’s look at this promotion in more detail!

General Information
Section Rating  

3.5 /5

Main

Associated Companies
Affiliate Program
Casino Affiliate Now
Licensed in
United Kingdom
Year Established
2009 

Associated Casinos

Titles
Average rating
2.46

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Phone

International

+1-800-659-8524

UK

+44-808-234-1720

Canada US

+1-800-659-8524

Other countries

Australia, Mexico, Spain

Fax

International

+1-866-571-0749

UK

Unknown

Canada US

Unknown

Other countries

Unknown

Mail Adress

Title

Operia Corp Limited

Street & Number

The Apex, 2 Sheriffs Orchard

City

COVENTRY

Country

United Kingdom

Post Code

CV1 3PP

Complaints Handling Procedure

Procedure

Complaints may be resolved with Licensor

Licensing Authority

Location

United Kingdom

License Name

Gambling Commission

Postal Address
Title

Legal Gambling Commission

Street & Number

Victoria Square House, ,Victoria Square

City

Birmingham

Country

United Kingdom

Postcode

B2 4BP

Phone

None

Fax

None

Web Site

http://www.gamblingcommission.gov.uk/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Not represented

Our Take

The AC Casino was established in 2009 by Operia Corp. Ltd. The managing company also operates several sister sites, such as BetDNA, Pamper and Money Storm. All of them share the same software, a similar bonus system and customer support service.

 

The reviewed platform is licensed by the United Kingdom Gambling Commission and is supervised by Licensor. Users can choose instant play from the browser or use the mobile version, which looks exactly the same and features a similar number of games and bonus offers.

 

Both modes feature the multi-language content adaptation with French, German, English, Spanish and Italian languages available. Players from the United States, Denmark, Mexico, the Netherlands and Germany contribute the most to the incoming traffic.

Banking and Payouts
Section Rating  

2.5 /5

Payment Methods for United States: Virginia

Bank Transfer
Credit Card
Currencies
EUR, USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 3 Business days
By cheque
N/A
Of that, reversal period

Unknown

Reported payout time
For this casino
from 82 to 90 days, median is 86 days
For all associated casinos

from 31 to 90 days, median is 80 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 96 days, best guess 33 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
57%

Limits

Max cashout one time

Unlimited

Max cashout monthly

Unlimited

Deposit Max

Max deposit is 5000 by Neteller, 2000 by Scrill, 1000 by credit/debit cards and Entropay

Deposit Min

Min deposit is 25 and 50 for Money Transfer

Other

Withdrawals

First time withdrawal request can take up to 10-14 business days to be processed

Our Take

Visitors can only use a few deposit and withdrawal options: international ewallets like Skrill and Neteller, as well as cards like Visa, MasterCard and Entropay. Along with that, they can select an offline banking option with Bank Transfer.

The list of accepted currencies includes only U.S. dollars and euros, and the estimated payout speed is about three days for ewallets. The risk of non-payment is quite high at around 57%, which is considered above average compared to other names in the online gambling industry. The maximum withdrawal amount is unlimited.

Web Reputation
Section Rating  

1.1 /5

Gambling Portal Ratings

LCB
1.3

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

There are multiple negative reviews from members who are stressed about the unreliable support service, which only solves about 20% of the overall complaints. About 85% of the feedback is also concerns about the high risk of non-payment and cases of bonus fraud; all the positive comments are usually about the software providers.

Customers can approach the casino’s representatives via live chat, email or phone. If needed, they can also visit the FAQ section. For certain cases, anyone can send their complaints to the Licensor and the UKGC.

Based on all these facts, the operator has been given the status “Warning List” at the LCB, which also rated it at 1 out of 10. The AskGamblers portal has rated it 5 out of 10.

Promotions and Bonuses
Section Rating  

0.9 /5

Key Facts - AC Casino Bonus Review

  • Promo Codes:

    All of the promotions require bonus codes, which are available on this page.

  • Free Chips:

    There is a no-deposit sign-up bonus of chips worth EUR 225 that must be played through 80 times.

  • Game Contribution:

    Slots, as well as video poker, contributes 100%, while arcades count up to 100% towards wagering requirements.

  • Non-Cashable:

    Users cannot withdraw the bonus money, but they can take out the winnings earned with it.

Play-through Requirement and Bonus Structure

Info

Free Chips Bonus

No Deposit Bonus
  • N/A
  • € 225
  • 80XB
FREECHIP255
Copy to Clipboard
Info

Birthday Week Bonus

Special
  • N/A
  • € 100
  • 50XB
Bonus Code

No bonus code required.

Redemption Procedure: Contacting support after fulfilling terms

Info

Slots Bonus

Ongoing Bonus - Option 1
  • 2222%
  • € 5555
  • 50XB
SLOTS2222
Copy to Clipboard
Info

Video Poker Bonus

Ongoing Bonus - Option 2
  • 555%
  • € 1665
  • 50XB
555VP
Copy to Clipboard
Info

Blackjack Bonus

Ongoing Bonus - Option 3
  • 400%
  • € 2000
  • 50XB
BLACKJACK400
Copy to Clipboard
Info

Cash Bonus

Ongoing Bonus - Option 4
  • 200%
  • € 1000
  • 80XB
200CASH
Copy to Clipboard

Our Take

There are several ongoing promotions, like the blackjack bonus on the initial deposit, which must be wagered 50 times. Another option available at all times is the video poker deal of a 555% match. The third ongoing offer is a regular cash bonus of 200% of the deposit.

Games and Software
Section Rating  

3.2 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
BetSoft 115
Amatic 27
Visionary iGaming 6
Show all Providers
Sub Total148

Software

Supported Softwares
Android IOS Windows

Popular Games on AC Casino

Our Take

The library offers about 240 games provided by BetSoft, Amatic, Novomatic and Visionary iGaming, which creates table games. The lobby features a decent amount of slot machines and table games, with fewer video poker options to choose from and very few arcades.

There is only one lobby with the following categories: Table Games, Games, 3d Slots, Slots, and Most Popular. Clients can search for suitable entertainment by name, software provider, and “bonus money” or “real money” modes.

Slots include options like Pharaoh’s Gold, Happy Halloween, Exotarium, Star Cinema, Wild West and much more.  The 3D category consists of popular BetSoft releases like Greedy Goblins, 4 Seasons, Weekend in Vegas and many others.

Fans of table games can enjoy options like Common Draw Roulette, Red Dog, Oasis Poker, Poker 3 Heads up Poker, and classics like American and European Roulette.

The video poker section includes variations of classic games like Multi-hand Jacks or Better, Multi-hand Deuces Wild, Pyramid Deuces Wild Poker, and others. Arcade games include Instant Keno, Predictor, Krazy Keno and Scratch Herz.