Jackpotjoy Casino

 Key Rating: 3.7

Key Rating3.65

Section Ratings:

Ownership and Associations3.71

Software Providers2.75

Games and House Advantage3.47

Promotions and Bonuses4.44

Countries and Languages1.51

Banking and Payouts3.73

Contacts and Support4.29

Supervising Authorities3.07

Standings at Gambling Portals4.16

Player Experiences

  (United States: Virginia is not allowed. See the list of 152 casinos accepting United States: Virginia United States: Virginia)
  • + 4 Other Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • Slots:54
    Table Games:8
    Video Poker:9
    Arcade and Variety:9
    Game Variety
  • Very Fast Pay
    Estimated payout time is 2 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • Licensing authorityGibraltar
  • Dispute resolverRemote Gambling Association
Jackpotjoy Casino Review — Main Takes
JackpotJoy Casino holds numerous awards for being the best online operator that provides outstanding customer service. Among other pros it features:
  • Multi-Software Platform
    With the majority of games provided by proprietary Gamesys software, there is also entertainment from several other reputable European software developers.
  • Decent Game Selection
    Plenty of slot machines and games, as well as the Bingo room and live dealer are offered here.
  • Easy Gaming
    JackpotJoy is based on instant play from the browser.
  • Portable Entertainment
    Both the mobile mode for the majority of platforms, as well as iOS slots app are available.
  • Acknowledged Online
    This brand has high ratings from the leading gambling sources, and there are no negative reviews from players.
  • High Withdrawal Limits
    Single-time payouts are limited to a rather high amount, while monthly cash-out amounts are not limited at all.
General Information
Section Rating: 3.7  


Associated Companies
Operated by Dumarca Gaming Ltd
Ex Company Profitable Play Limited
(Gamesys Group)
Affiliate Program
Gamesys Group Partners
Licensed in
Year Established

Associated Casinos

Average rating
Partner Casino Restrictions

Additional Betting Options

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

JackpotJoy was launched in 2010 by the Gamesys Group. This is one of the most renowned British gambling companies acknowledged by a big number of awards. Among them there are trophies from EGR, WhichBingo, and Bullet Business Awards. The corporation also manages several other gaming destinations, among which there are Virgin Games, Botemania, and Tropicana. In general, more than 25 million players around the world use services provided by the Gamesys Group.


JackpotJoy online is authorized and regulated by the jurisdiction of Gibraltar, and also has the license issued by the United Kingdom Gambling Commission. It offers not only games, but also a Bingo room. All services are targeted at customers from the UK, but among frequently seen users there are also clients from Sweden and France. The only language available here is English.


The gaming mode provided by the developers is instant play with no need to download and install anything. The only downloadable feature offered here is the shortcut for the desktop mode. As to the mobile adaptation, it is instant for Android and other platforms. Owners of iOS devices can use the free slot machine app available in the store. It features over 100 releases including games with progressive jackpots.


Without the login, entertainment can be tested in the demo mode. Registration is divided into three simple steps.

Contacts and Support


Current Casino Time08:49 (UTC+1)

Live chatYes

24/7 supportNo

Website FAQsYes




Canada US

Other countries

General emailSend an Email

Feedback FormLeave Feedback

VIP emailSend an Email

Other emailSend an Email




Canada USUnknown

Other countries Unknown

Mail Adress

TitleProfitable Play Limited

Street & NumberSuite 2, Floor 2, Waterport Place



Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints may be resolved with Licensor

Licensing Authority

Location Gibraltar

License Name Gambling Division H.M Government of Gibraltar

Complain via Email

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted

Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative


Facebook No Page

Banking and Payouts
Section Rating: 3.7  

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies EUR, GBP  

Payout Times

Advertised payout time

To e-wallets  from 1 to 2 Business days

By cheque N/A

Of that, reversal period 1 days

Reported payout time

For this casino Not enough data

For all associated casinos from 2 to 2 days, median is 2 days

KeyToCasino estimated payout time 

To e-wallets from 2 to 5 days, best guess 2 days

Non-payment risk  Not enough data


Max cashout one time 10000

Max cashout monthly Unlimited

Withdrawal Min £10 

Deposit Min £10 

Our Take

Two currencies accepted by the cashier are the British pounds and Euros. The minimum deposit is 10 GBP. Deposit possibilities are limited to Neteller and PayPal e-wallets, Visa, Maestro, and MasterCard cards, and the Paysafecard.


Payouts start from a minimum of 10 GBP, and reach up to 10.000 GBP per single requests. There are no monthly cash-out limits. The advertised payout time is from one to two business days, and usually no more than two days, based on statistics confirmed by the winners.


Player Activity Account inactivity for 365 days may result in fees


Other The maximum win in any 24 hour period (excluding any progressive or super jackpot elements to a prize payout) is GBP 25,000 or currency equivalent. 

Web Reputation
Section Rating: 3.2  

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusGood
Casinomeister StatusReservation
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNo Status

Our Take

The review from CasinoMeister features the status “Reservation”. LCB rates it 4 out of 5, and CasinoListings believes this online gambling operator is worthy of the verdict “Great”, and the rating 5 out of 5. As to AskGamblers, it labels the website “Very Good”. Registered clientele is satisfied with a diversity of games. There are no negative reviews.


JackpotJoy owns WhichBingo’s Award for Best Site of the Year in 2011. That same year brought this platform awards for being Slots Operator of the Year and Bingo Operator of the Year. In 2012 it won the trophy from EGR for being Customer Service Operator of the Year. In 2015 it collected three more awards from WhichBingo, and the Best Online Bingo Site was one of them.

Promotions and Bonuses
Section Rating: 4.4  
*Total Bonus:  €60

Key Facts - Jackpotjoy Casino Bonus Review

  • Bonus Offers: Welcome bonuses, cash for referring friends, reloads and cash matches, as well as loyalty points may occasionally appear among the local promotions.
  • Game Contribution: Usually bingo contributes 100%, slot machines count 10% towards the rollover terms, table games contribute up to 2.5%, and live dealer games count 5% towards the wagering requirements.
  • Bonus Codes: Promotions are available online after depositing without any special codes required.
  • Non-Cashable: While the bonus expires after the time runs out, wins from it can be cashed out.

Play-through Requirement and Bonus Structure

  • Free Spins Bonus

  • Bonus is 3...
  • Bonus Code
  • SPEND/PLAY 10 get 30 Spins 
  • Non-Cashable
  • N/A
  • 10
  • 1XD
  • S
    Contribute: 5%
    Wager: 20xD
    Table Games
    Contribute: 0-1%
    Wager: 80xD to Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 2-5%
    Wager: 20xD to 40xD
  • **New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Rules Apply. 18+ Play Responsibly. BeGambleAware.org.

  • Welcome UK 
  • Non-Cashable
  • N/A
  • 50
  • 1XB
  • S
    Contribute: 5%
    Wager: 800xB
    Table Games
    Contribute: 0-1%
    Wager: 3200xB to Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 2-5%
    Wager: 800xB to 1600xB
  • *New customers only. T&C’s Apply. 18+. BeGambleAware. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.

Our Take

 Each deal is valid within 30 days, and then it expires. Active regulars can benefit from so-called Joy points, which are loyalty points for wagering.  Points can also be exchanged for benefits in the JackpotJoy shop. There is also a variety of match bonuses and cash prizes offered during the week.

Games and Software
Section Rating: 3.1  

Instant-Play Software

Gamesys Limited Gamesys Limited 85
Barcrest Barcrest 1
Endemol Endemol 1
Show all Providers
Sub Total87

Mobile Software

Mobile Version Available

Popular Games on Jackpotjoy Casino


Our Take

Gamesys Limited is a big corporation that has its list of operators and a proprietary software developer. Therefore, most featured software in this library is Gamesys. Additionally, this place to bet and win offers entertainment from Williams Interactive, Endemol, and Barcrest. The overall quantity of games is more than 100, which is not much, if compared to other libraries across the industry. The majority of content consists of slots, and there are also Bingo and instant win games, as well as table games, and live dealer.


Games are located in one lobby, and they are filtered by Multiline Slots, Bingo Games, Classic Slots, Live, Jackpots, and Scratch cards. Live dealer features roulette, blackjack, Three Card Poker, baccarat, and Hold’em.


There is also a decent selection of table games. Among them visitors are offered Craps, Caribbean Stud and a few other table poker games like Hi-Lo, as well as a few variations of roulette and blackjack. Video poker games are represented scarcely: by Ultimate Video Poker and progressive Jacks or Better. Other jackpots are not only slot machines, but also Bingo and certain card games. Aside from scratch cards and Bingo arcade games, the collection includes Keno.


As to the slot machines, along others fans of this cohort will be able to place stakes on the Butterfly Staxx by Net Entertainment, Golden Goddess by IGT, Houdini by Gamesys and more.