BetPhoenix Casino

Key Rating

2.5/5

Key Rating

2.49

Section Rating

Ownership and Associations

1.45

Software Providers

3.92

Games and House Advantage

3.3

Promotions and Bonuses

3.16

Countries and Languages

2.02

Banking and Payouts

1.67

Contacts and Support

4.38

Supervising Authorities

2.31

Standings at Gambling Portals

2.16

Player Experiences

0
1st of   194  casinos accepting   United States: Virginia
  • 500%
    $ 1500

    Welcome bonus. Click the icon to claim.

  • Slots:15
    Table Games:13
    Video Poker: Info coming soon
    Arcade and Variety:1
  • Estimated payout time is 4 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

BetPhoenix Casino Review — Main Takes

BetPhoenix Casino was launched to satisfy demands of both Western and Eastern gamblers. It has multiple betting possibilities, as well as the following peculiarities:

  • Mono-Soft Library

    Games, slot machines and live dealer are all powered by SoftSwiss.

  • Diverse Bonuses

    There are offers for new players, and a wide range of cashback, reload and deposit promotions for existing users.

  • Digital Currencies Accepted

    Aside from US dollars, deposits are accepted in Bitcoins.

  • Mobile Compatibility

    All of the betting options – including Racebook and Sportsbook – can be launched from portable devices.

  • Decent Payout Speed

    No more than three days are needed to process withdrawals.

Latest casino news

Explore Adventures of Piggies in 2 New TV Series Inspired Slots!

#GameRelease 

Pigs are among the favorite characters of software developers when it comes to video slots, so there are plenty of releases with those animals playing the leading role. They are placed in different settings and situations, so it is no surprise Snowborn and GameArt have recently gone even further and offered players the interpretation of favorite characters from cinematography in the piggy world. Thus, we can face new brothers from Peaky Blinders and join a legendary Bjorn from Vikings in the new games explored further in the article.

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General Information
Section Rating  

2.7 /5

Main

Associated Companies
Affiliate Program
Bet Phoenix Casino Affiliates
Licensed in
Costa Rica
Year Established
2012 

Additional Betting Options

Associated Companies

Languages Supported

Casino Web Site
English, Chinese, Vietnamese

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Contacts and Support

Current Casino Time

00:41 (UTC-5)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-888-416-2642

UK

Canada US

1-888-889-4368

Other countries

China, Vietnam

Complaints Handling Procedure

Procedure

Not specified

Licensing Authority

Location

Costa Rica

License Name

None

Complain

None

Postal Address
None
Phone

None

Fax

None

Email

Unknown

Web Site

Unknown

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

BetPhoenix casino was founded in 2012 to fill the niche where an online gambling operator would provide services not only to the Western, but also to the Eastern audience. The owner is BetPhoenix Entertainment Group. This is a legitimate and licensed company that also manages Bogart.

Website's services are licensed in Costa Rica. Aside from English, it can also be used in Spanish, Chinese and Vietnamese. Countries that contribute the most to the traffic are the USA, Canada, Costa Rica, Vietnam and Barbados.

This is an instant play platform with no download needed. The only technical requirement is the availability of Flash player. The mobile version is also instant. It allows to access all of the betting options, from Racebook and Sportsbook to games, and offers the same amount of bonuses.

Without the login, users can try demo play. However, for bonuses and real money wins, the registration is required. The sign-up procedure is broken into two stages, each of which is brief and standard.

Banking and Payouts
Section Rating  

1.7 /5

Payment Methods for United States: Virginia

Bank Transfer
Cash Transfer
Credit Card
EWallet
Currencies
USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 1 to 3 Business days
By cheque
from 3 to 10 Business days
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 2 to 8 days, best guess 4 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

2000

Max cashout monthly

8000

Our Take

There is a limited selection of deposit methods. All of them, however, meet the needs of the target audience. Money can be added to the account via UPayCard, Visa and offline bank transfer. Deposits and withdrawals can be done in U.S. dollars and Bitcoins.

 

The advertised time for payouts is from one to three business days. Withdrawals requested by bank check should not take longer than ten days. Cash-outs are limited to USD 2,000 per week, and USD 8,000 per month.

Web Reputation
Section Rating  

2.2 /5

Gambling Portal Ratings

LCB
3.1
Askgamblers Casino
3.21
ThePOGG
0.20

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

This online gambling operator receives mixed evaluations from leading portals. While the POGG Rating’s verdict is 2 out of 10, the review from AskGamblers features a rating of 6 out of 10.

 

Feedback from registered users differs, as well. While some customers are not happy with the content of the library, others leave satisfied comments. Most of them are devoted to the helpful support service. It is available 24/7 in live chat. Representatives also solve problems and answer questions by phone and e-mail.

Promotions and Bonuses
Section Rating  

3.2 /5

Key Facts - BetPhoenix Casino Bonus Review

  • Bonus Offers:

    Sign-up bonuses, cash back, reloads, match offers, and other promotions are available to customers.

  • Game Contribution:

    Slot machines and arcade games contribute 100%, and table games count up to 100% towards wagering requirements.

  • Bonus Codes:

    In order to use the bonus, each player should submit the bonus code. These can be copied from our bonus chart.

  • Non-Cashable:

    Only the wins earned by using bonuses can be withdrawn.

Play-through Requirement and Bonus Structure

Info
  • 500%
  • $ 1500
  • 35XBD
WELCOME500
Copy to Clipboard

Our Take

There is a diverse range of promotions. It is worth noticing, though, that in order to receive any bonus, players must deposit a minimum of USD 100. The match percentage for bonuses is rather high, and the wagering requirements are of average complexity.

Newly registered visitors can claim the welcome bonus, which is a 500% match up to USD 1,500. Play-through requirements are 35xBD, and only 4x the deposited sum is allowed for withdrawal. The best choice is to play this bonus through on slot machines and arcade games, because table poker contributes 50%, while Blackjack and Baccarat contribute only 20%, and Craps, Dice games or Roulette do not contribute at all.

Fans of live dealer can receive the Live sign-up bonus, which is a match of 150% to 175%, ranging from USD 250 to USD 500. The wagering requirements are 39xB, and roulette does not contribute to rollover requirements.


Another option is to claim the reload bonuses, which are match offers from 150% to 600% up to USD 6,000. There are also match bonuses from 15% to 20%, depending on the selected payment method, and a 200% match bonus for everyone who refers friends.

Games and Software
Section Rating  

3.6 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
BGAMING (SoftSwiss) 37
Amigotechs 3
Total40

Software

Supported Softwares
Android IOS Windows

Popular Games on BetPhoenix Casino

Our Take

The library has around 50 games by SOFTSWISS. Not all categories are represented. Video poker options are not available.

 

All games are located in two lobbies – for RNG and live games. Live lobby offers baccarat, blackjack and roulette. The RNG lobby is filtered by card games, casual, roulette, slots and video poker.

 

Users will find several variations of blackjack, baccarat, Hi-Lo Switch and Pontoon. The selection of roulette types is standard – only European, French and American options are offered. The video poker filter contains six different table poker variants.

 

The majority slot machines are available in fun mode, as well as for real money. As for arcades, there are only three of them.