Royal Ace Casino

Key Rating

2.9/5

Key Rating

2.90

Section Rating

Ownership and Associations

3.31

Software Providers

3.8

Games and House Advantage

3.82

Promotions and Bonuses

3.4

Countries and Languages

1.51

Banking and Payouts

0.65

Contacts and Support

3.88

Supervising Authorities

2.7

Standings at Gambling Portals

0.9

Player Experiences

0.33
1st of   182  casinos accepting   United States: Virginia
  • 100%
    $ 1000

    Welcome bonus. Click the icon to claim.

  • Slots:109
    Table Games:4
    Video Poker:14
    Arcade and Variety:5
  • Estimated payout time is 31 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Nowhere
  • Dispute resolver
    Central Dispute System

Royal Ace Casino Review — Main Takes

Royal Ace Casino is certified by CDS, has been providing its services for almost ten years, and has the following key features:

  • Two Gaming Modes

    Clients can select between instant play from the browser, or installing software.

  • Gaming On The Go

    The mobile mode allows users to play from all types of portable devices, like smartphones and tablets.

  • Accepts Digital Currency

    Aside from US dollars, customers can deposit and withdraw in Bitcoins.

  • Long Withdrawal Time

    Payments take up to 17 days.

  • Low Standing at Gambling Portals

    The majority of leading portals blacklist this provider, or place it on the warning list or at the bottom of the ratings.

  • Single Software

    The library is powered by RTG in both downloadable and instant play versions.

Latest casino news

General Information
Section Rating  

3.3 /5

Main

Associated Companies
Affiliate Program
Ace Revenue
Licensed in
Nowhere
Year Established
2008 

Associated Casinos

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Contacts and Support

Current Casino Time

16:07 (UTC-5)

Live chat

Registered players only

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+ 1-888-288-2944

UK

Canada US

+1-888-288-2944

Other countries

Fax

International

Unknown

UK

Unknown

Canada US

+1-866-725-1124

Other countries

Unknown

Complaints Handling Procedure

Procedure

Complaints submitted to CDS and resolved by casino

Licensing Authority

Location

Nowhere

License Name

None

Complain

None

Postal Address
None
Phone

None

Fax

None

Email

Unknown

Web Site

Unknown

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

CDS

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Representative

Askgamblers

Representative

Other

Facebook

No Page

Our Take

Royal Ace Casino was launched in 2008 by Ace Revenue Group. This company is based in the Netherlands and has divisions in several other countries. Besides the reviewed brand, the corporation manages Silver Oak, Captain Jack, Planet 7, and several other online gambling destinations.

The platform is certified by CDS and Gaming Labs. The only language offered to users is English. Among the most frequent visitors are residents from the United States of America, the Czech Republic, Germany, Australia, and Sweden. Gamblers from these and other accepted countries can use both instant play and download modes. A basic mobile adaptation is also available. The complete collection of entertainment is offered via software installation, while the smallest selection of content is for portable devices.

Once a login is obtained, players can select among different games, stake and win real money, and take up various promotions. Registration is in three steps, during which all users will need to submit personal information and new account settings and details.

Banking and Payouts
Section Rating  

0.7 /5

Payment Methods for United States: Virginia

Credit Card
EWallet
Bank Transfer
Currencies
USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 13 to 17 Business days
By cheque
from 13 to 17 Business days
Of that, reversal period

3 days

Reported payout time
For this casino
Not enough data
For all associated casinos

from 14 to 120 days, median is 42 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 14 to 74 days, best guess 31 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
25%

Limits

Max cashout one time

2500

Max cashout monthly

10000

Withdrawal Min

Minimum withdrawal is 100 USD

Max cashout details

A maximum of 2,500 USD will be sent per week

Fees

Player Activity

Account inactivity for 180 days may result in fees

Withdrawal Fees

All withdrawals by check or money transfer may be subject to a processing fee.

Other

Withdrawals

In certain withdrawal cases (whether due to change of address, lost checks or other unforeseen variables) a stop-payment must be made on Bank Checks that have already been sent

Other

Withdrawals

 If player receive a payment by check, he must cash your check within 30 days of receipt

Other

Withdrawals

Players depositing by Credit Card will be paid by either check or cash transfer

Our Take

The only two currencies used here are US dollars and Bitcoins. The choice of deposit methods is not big, either, comprising Neteller and Bitcoin e-wallets, Visa card, and offline bank transfer. Bank check can be used for withdrawals.

The minimum payout limit is rather high – members are allowed to withdraw from a minimum of USD 100. No more than USD 2,500 is permitted per week, and no more than USD 10,000 per month. These are low cashout limits, especially considering the estimated withdrawal time, which is from 13 to 17 days by both ewallets and checks. The risk of non-payment is relatively low, at 25%.

Web Reputation
Section Rating  

0.6 /5

Gambling Portal Ratings

LCB
1.1
Askgamblers Casino
3.24
ThePOGG
1.2

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

No Status

Our Take

Gambling portals have mixed opinions of this operator. LCB and CasinoListings agree that it is worth 1 out of 5 on the scale of reliability. The latter also comes up with the label “Worst of the Worst”, while the former places it on the warning list. The review from AskGamblers also gives it a low rating, at 3 out of 10.

More than half of registered players share their doubts about this website’s reliability. Mostly, they complain about non-payments and poor support. The helpdesk is contactable by phone and email, and can be reached by 24/7 live chat, and the supervising authority can also be contacted. Complaints can be submitted to the Central Disputes System.

Promotions and Bonuses
Section Rating  

3.4 /5

Key Facts - Royal Ace Casino Bonus Review

  • Promotions:

    Welcome and daily bonus offers are available to everyone.

  • Game Contribution:

    Slot machines and arcade games count 100% towards the wagering requirements. Table games contribute up to 50% and video pokers contribute 50%.

  • Bonus Codes:

    Promo codes are not needed. To receive bonuses, gamers should contact the helpdesk.

  • Non-Cashable:

    Bonuses will expire once the playthrough time runs out, and only wins from the offer are cashable.

Play-through Requirement and Bonus Structure

Info
  • 100%
  • $ 1000
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Entering bonus code before deposit

Info

Weekly Cash-Back

Cash Back Bonus - Option 1

required deposit may be splitted to several weekly deposits

  • 40%
  • $ 4000
  • 30XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after fulfilling terms

Our Take

The bonus for newbies is a 100% match on the initial deposit. The cash amount is unlimited. The offer should be rolled over 30x on slot machines and arcade games, or 60x on table games and video pokers. Baccarat, craps, roulette, and a few other options do not contribute to wagering at all.

 

Other deposit bonuses, free spins, and benefits are available on a daily basis. Mondays come with 50% extra cash on all deposits. Tuesdays are the days for insured play, with a 200% no-rules bonus on slot machines and arcade games. Players who deposit on Mondays, Tuesdays, and Wednesdays will receive USD 100 in free chips on Wednesdays. Thursdays come with up to USD 160 free on all deposits over USD 50. Fridays are the days to deposit and enter the slot tournament, with a prize pool of USD 5,000. Free spins are available on Saturdays, together with a cash bonus. Sundays summarize the week’s activity and reward active participants with free chips.

Games and Software
Section Rating  

3.8 /5

Downloadable Software

Provider

Realtime Gaming

Popularity

2 (used by 58 out of 1070 casinos)

Game Speed

Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)

PC Performance

Light (CPU 15%, Ram 200MB, HDD 100MB)

Number of games

183 (Slots: 108, Video Poker: 60, Table Games: 8, Arcade and Variety: 7)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Realtime Gaming 90
Total90

Software

Supported Softwares
Android IOS Windows

Popular Games on Royal Ace Casino

Our Take

This library is powered by RealTime Gaming, and the software developer provides more than 200 games of all types. There is only one lobby. Standard filters apply, which are New Games, Table Games, Online Slots, Video Poker, and Specialty games. Live dealer is not available.

Slot machines vary depending on the theme, bonuses, and reel configurations, but both classic and video releases are available. Among the most popular are Builder Beaver, Cash Bandits and Cash Bandits 2, Aztec’s Treasure, and Enchanted Garden.

Table games feature baccarat, a few table pokers such as Three Card Poker, and a good selection of blackjack games. Among these are 21 Blackjack, Suit’em Up, and European Blackjack. A few other table games, such as craps and two types of roulette, can be found at Specialty Games, alongside keno.

The collection of video pokers is decent, as well. Fans of this game can bet on Aces and Eights, Jacks or Better, Joker Poker, Bonus Deuces Wild, and a few other variations.