Royal Ace Casino

 Key Rating: 2.9

Key Rating2.90

Section Ratings:

Ownership and Associations3.31

Software Providers3.8

Games and House Advantage3.85

Promotions and Bonuses3.4

Countries and Languages1.52

Banking and Payouts0.65

Contacts and Support3.88

Supervising Authorities2.7

Standings at Gambling Portals0.9

Player Experiences0.31

  (1st of 153 casinos casinos accepting United States: Virginia )
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 100%

    Welcome bonus. Click the icon to claim.

  • Slots:109
    Table Games:4
    Video Poker:14
    Arcade and Variety:5
    Game Variety
  • Slow Pay
    Estimated payout time is 31 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • Licensing authorityNowhere
  • Dispute resolverCentral Dispute System
Royal Ace Casino Review — Main Takes
Royal Ace Casino is certified by CDS, has been providing its services for almost ten years, and has the following key features:
  • Two Gaming Modes
    Clients can select between instant play from the browser, or installing software.
  • Gaming On The Go
    The mobile mode allows users to play from all types of portable devices, like smartphones and tablets.
  • Accepts Digital Currency
    Aside from US dollars, customers can deposit and withdraw in Bitcoins.
  • Long Withdrawal Time
    Payments take up to 17 days.
  • Low Standing at Gambling Portals
    The majority of leading portals blacklist this provider, or place it on the warning list or at the bottom of the ratings.
  • Single Software
    The library is powered by RTG in both downloadable and instant play versions.
General Information
Section Rating: 3.3  


Associated Companies
Affiliate Program
Ace Revenue
Licensed in
Year Established

Associated Casinos

Average rating
Partner Casino Restrictions
No restrictions

Additional Betting Options

  • None

Languages Supported

Casino Web Site English

Targeted Countries

Country Limitations for United States: Virginia

No restrictions specified

Our Take

Royal Ace Casino was launched in 2008 by Ace Revenue Group. This company is based in the Netherlands and has divisions in several other countries. Besides the reviewed brand, the corporation manages Silver Oak, Captain Jack, Planet 7, and several other online gambling destinations.


The platform is certified by CDS and Gaming Labs. The only language offered to users is English. Among the most frequent visitors are residents from the United States of America, the Czech Republic, Germany, Australia, and Sweden. Gamblers from these and other accepted countries can use both instant play and download modes. A basic mobile adaptation is also available. The complete collection of entertainment is offered via software installation, while the smallest selection of content is for portable devices.


Once a login is obtained, players can select among different games, stake and win real money, and take up various promotions. Registration is in three steps, during which all users will need to submit personal information and new account settings and details.

Contacts and Support


Current Casino Time13:12 (UTC-5)

Live chatRegistered players only

24/7 supportYes

Website FAQsYes


International+ 1-888-288-2944


Canada US+1-888-288-2944

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email




Canada US+1-866-725-1124

Other countries Unknown

Mail Adress


Street & NumberUnknown



Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints submitted to CDS and resolved by casino

Licensing Authority

Location Nowhere

License Name None

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted

Other Organizations CDS

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister Representative

Askgamblers Representative


Facebook No Page

Banking and Payouts
Section Rating: 0.7  

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies USD  

Payout Times

Advertised payout time

To e-wallets  from 13 to 17 Business days

By cheque from 13 to 17 Business days

Of that, reversal period 3 days

Reported payout time

For this casino Not enough data

For all associated casinos from 14 to 120 days, median is 42 days

KeyToCasino estimated payout time 

To e-wallets from 14 to 74 days, best guess 31 days

Non-payment risk  25%


Max cashout one time 2500

Max cashout monthly 10000

Withdrawal Min Minimum withdrawal is 100 USD 

Max cashout details A maximum of 2,500 USD will be sent per week 

Our Take

The only two currencies used here are US dollars and Bitcoins. The choice of deposit methods is not big, either, comprising Neteller and Bitcoin e-wallets, Visa card, and offline bank transfer. Bank check can be used for withdrawals.


The minimum payout limit is rather high – members are allowed to withdraw from a minimum of USD 100. No more than USD 2,500 is permitted per week, and no more than USD 10,000 per month. These are low cashout limits, especially considering the estimated withdrawal time, which is from 13 to 17 days by both ewallets and checks. The risk of non-payment is relatively low, at 25%.


Player Activity Account inactivity for 180 days may result in fees

Withdrawal Fees All withdrawals by check or money transfer may be subject to a processing fee. 


Withdrawals In certain withdrawal cases (whether due to change of address, lost checks or other unforeseen variables) a stop-payment must be made on Bank Checks that have already been sent 

Withdrawals  If player receive a payment by check, he must cash your check within 30 days of receipt 

Withdrawals Players depositing by Credit Card will be paid by either check or cash transfer 

Web Reputation
Section Rating: 0.6  

Player Experience Summary 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusReservation
Latest Casino Bonuses StatusWarning list
Online Casino City StatusNo Status
Casinolistings StatusWorst of the worst

Our Take

Gambling portals have mixed opinions of this operator. LCB and CasinoListings agree that it is worth 1 out of 5 on the scale of reliability. The latter also comes up with the label “Worst of the Worst”, while the former places it on the warning list. The review from AskGamblers also gives it a low rating, at 3 out of 10.


More than half of registered players share their doubts about this website’s reliability. Mostly, they complain about non-payments and poor support. The helpdesk is contactable by phone and email, and can be reached by 24/7 live chat, and the supervising authority can also be contacted. Complaints can be submitted to the Central Disputes System.

Promotions and Bonuses
Section Rating: 3.4  
*Total Bonus:  $5000

Key Facts - Royal Ace Casino Bonus Review

  • Promotions: Welcome and daily bonus offers are available to everyone.
  • Game Contribution: Slot machines and arcade games count 100% towards the wagering requirements. Table games contribute up to 50% and video pokers contribute 50%.
  • Bonus Codes: Promo codes are not needed. To receive bonuses, gamers should contact the helpdesk.
  • Non-Cashable: Bonuses will expire once the playthrough time runs out, and only wins from the offer are cashable.

Play-through Requirement and Bonus Structure

  • 100% Bonus 
  • Non-Cashable
  • 100%
  • $1000
  • 30XBD
  • S
    Contribute: 100%
    Wager: 30xBD
    Table Games
    Contribute: 0-50%
    Wager: 60xBD to Unlimited
    Video Poker
    Contribute: 50%
    Wager: 60xBD
    Arcade and Variety
    Contribute: 100%
    Wager: 30xBD
  • Cash Back Bonus - Option 1

  • required d...
  • Bonus Code
  • Weekly Cash-Back 
  • Non-Cashable
  • 40%
  • $4000
  • 30XB
  • S
    Contribute: 100%
    Wager: 30xB
    Table Games
    Contribute: 0-50%
    Wager: 60xB to Unlimited
    Video Poker
    Contribute: 50%
    Wager: 60xB
    Arcade and Variety
    Contribute: 100%
    Wager: 30xB

Our Take

The bonus for newbies is a 100% match on the initial deposit. The cash amount is unlimited. The offer should be rolled over 30x on slot machines and arcade games, or 60x on table games and video pokers. Baccarat, craps, roulette, and a few other options do not contribute to wagering at all.


Other deposit bonuses, free spins, and benefits are available on a daily basis. Mondays come with 50% extra cash on all deposits. Tuesdays are the days for insured play, with a 200% no-rules bonus on slot machines and arcade games. Players who deposit on Mondays, Tuesdays, and Wednesdays will receive USD 100 in free chips on Wednesdays. Thursdays come with up to USD 160 free on all deposits over USD 50. Fridays are the days to deposit and enter the slot tournament, with a prize pool of USD 5,000. Free spins are available on Saturdays, together with a cash bonus. Sundays summarize the week’s activity and reward active participants with free chips.

Games and Software
Section Rating: 3.8  

Downloadable Software

Provider Realtime Gaming
Popularity 2 (used by 67 out of 891 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance  Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games 183 (Slots: 108, Video Poker: 60, Table Games: 8, Arcade and Variety: 7)

Instant-Play Software

Realtime Gaming Realtime Gaming 90

Mobile Software

Mobile Version Available

Popular Games on Royal Ace Casino


Our Take

This library is powered by RealTime Gaming, and the software developer provides more than 200 games of all types. There is only one lobby. Standard filters apply, which are New Games, Table Games, Online Slots, Video Poker, and Specialty games. Live dealer is not available.


Slot machines vary depending on the theme, bonuses, and reel configurations, but both classic and video releases are available. Among the most popular are Builder Beaver, Cash Bandits and Cash Bandits 2, Aztec’s Treasure, and Enchanted Garden.


Table games feature baccarat, a few table pokers such as Three Card Poker, and a good selection of blackjack games. Among these are 21 Blackjack, Suit’em Up, and European Blackjack. A few other table games, such as craps and two types of roulette, can be found at Specialty Games, alongside keno.


The collection of video pokers is decent, as well. Fans of this game can bet on Aces and Eights, Jacks or Better, Joker Poker, Bonus Deuces Wild, and a few other variations.