-
250%
UnlimWelcome bonus. Click the icon to claim.
- Downloadable Software: Realtime Gaming
Instant-Play Software: Realtime Gaming![]()
Supervision
SUPERVISION
NowhereDISPUTES
LCB.org
Captain Jack Casino Review — Main Takes
Captain Jack Casino belongs to a big network owned by Ace Revenue Group. This is an experienced brand that has been supplying players with services for over five years. It has both pros and cons that our readers should weigh carefully before embarking on this legendary ship to cruise the seas for gold:
Selection of Gaming Modes
Those who prefer old-style gambling can use the download option, while fans of dynamic gaming are offered instant play from their browser.
Basic Mobile Assistance
There is no app, but the mobile version is available for everyone who likes to bet and wager on the go.
Several Sister Sites
Those who enjoy the Ace Revenue Group can also register and play at a minimum of five other places managed by this company.
Disturbing Online Reputation
Several popular portals, as well as the majority of registered customers, leave negative feedback about the recent treatment that they have received.
Slow Payouts
Combined with low withdrawal limits, payouts that extend up to 15 days can cause a lot of inconveniences and questions.
Mono-Software Library
RealTime Gaming powers the library and supplies it with all game types.
General Information
Section Rating
Main
Associated Companies
Owned by
Ace Revenue GroupAffiliate Program
Ace RevenueLicensed in
NowhereYear Established
2010Associated Casinos
Titles
Average rating
2.9Additional Betting Options
Associated Companies
- None
Other
Languages Supported
Casino Web Site
EnglishCountry Limitations for United States: Ohio
Targeted Countries
Targeted Countries
No targeted specifiedContacts and Support
Current Casino Time
03:08 (UTC-5)
Live chat
Registered players only
24/7 support
Yes
Website FAQs
Yes
Phone
International
UK
Canada US
+1- 888-288-2939
Other countries
Fax
International
Unknown
UK
Unknown
Canada US
+1-866-725-1102
Other countries
Unknown
Complaints Handling Procedure
Procedure
Complaints submitted to CDS and resolved by casino
Licensing Authority
Location
Nowhere
License Name
None
Complain
None
Postal Address
NonePhone
None
Fax
None
Unknown
Web Site
Unknown
Note
Supervising Organizations
Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary
Read more in Glossary
Other
Inactive Page
Our Take
Captain Jack has been operating on the online gambling market since 2010. It is one of the casinos managed by Ace Revenue Group, which also runs Silver Oak, Planet 7, Ring Master, Royal Ace, and Slot Madness. The owner, Ace Revenue Group, was founded in the Netherlands more than ten years ago and is a licensed company with offices around the world.
The reviewed platform is available only in English. It is stylized as an old wooden pirate ship. On the main page, passengers will see the list of recent winners, shortcuts to games, and basic information about the crew. Among the unique features is the Recordable Trust option. It is a built-in tracker that keeps a record of visitors’ financial transactions, game history, time and date of transactions, and amounts that were deposited, wagered, lost, and won. All of this will help players to keep track of all their actions in case something gets lost or forgotten or if misunderstandings occur.
The majority of loyal clients are from the United States, Germany, Czech Republic, Canada, and the Netherlands. Residents from a variety of other countries around the world are allowed to register as well.
Everyone is offered three gaming modes. The first one is download. The software is installed automatically and, as a result, provides access to the complete game library. Another way to play is instantly from the browser. All game types are available in this mode, and there is a decent selection of entertainment. Finally, those who like to gamble from portable devices can use the mobile version. It is instant, and no download is required. The version is compatible with the major portable devices.
The sign-up form is located on the home page. Logging in allows players to select from among a variety of games and promotions, to bet and win real money, and to become a VIP with a variety of benefits.
Banking and Payouts
Section Rating
Payment Methods for United States: Ohio
Payout Times
Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 13 to 17 Business days
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By cheque
from 13 to 17 Business daysOf that, reversal period
3 days
Reported payout time
For this casino
from 14 to 21 days, median is 18 daysFor all associated casinos
from 14 to 120 days, median is 42 days
KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
Read more in Glossary
To e-wallets
from 14 to 74 days, best guess 31 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
25%
Read more in Glossary
Limits
Max cashout one time
2500
Max cashout monthly
10000
Withdrawal Min
Minimum allowed withdrawal amount is 100 USD
Max cashout details
A maximum withdrawal is 2,500 USD per week
Fees
Player Activity
Account inactivity for 180 days may result in fees
Withdrawal Fees
All withdrawals by check or money transfer may be subject to a processing fee.
Other
Withdrawals
Players depositing by Credit Card will be paid by either check or cash transfer
Other
Withdrawals
Payments sent in check form must be deposited within 30 days of receipt
Our Take
Bitcoins and U.S. dollars are the only two currency options available here. The types of deposit methods are not diverse either. The choice is limited to a few e-wallets, including Bitcoin and Neteller; major cards like Visa; and offline bank transfer.
Withdrawal sums start from a minimum of USD 100. No more than USD 2,500 can be withdrawn in a single transaction, and monthly cash-outs are limited to USD 10,000. Keeping this in mind, users should also remember that the payout time is from 13 to 17 days regardless of the withdrawal method. The estimated non-payment risk is relatively low at 25%.
Web Reputation
Section Rating
Gambling Portal Ratings
Gambling Portal Statuses
LCB
Askgamblers
Casinomeister
Online Casino City
Our Take
The tendency of Ace Revenue Group is to receive low ratings. Captain Jack is no exception. The review from CasinoListings features the status “Worst of the worst,” and the portal rates it one out of five. The same rating is given at LCB, and it is accompanied by the status of “Warning List.” The POGG Rating is not optimistic either with its one out of ten verdict. The only portal where ratings are above minimal is AskGamblers, which publishes five out of ten.
Registered members enjoy the selection of games and the quality of the software. As for all other aspects, they cause negative feedback. The majority of issues involve slow payouts. There have also been cases of non-payment. Regardless of the source of the problems, everyone can submit complaints to CDS and contact representatives by phone, e-mail, or 24/7 live chat.
Promotions and Bonuses
Section Rating
Key Facts - Captain Jack Casino Bonus Review
Bonus Offers:
Sign-up bonuses, ongoing deposit offers, and loyalty points are among the regular promotions.
Game Contribution:
Slot machines and arcade games contribute 100%. Video pokers count 50% toward the wagering requirements. Table games contribute up to 50%.
Promo Codes:
Bonus codes may or may not be needed depending on the promotion. Several codes are listed in our chart.
Non-Cashable:
Once the time of the deal runs out, it expires, and only winnings from the bonus can be cashed out if all the requirements have been met.
Play-through Requirement and Bonus Structure
Welcome Bonus
bonus is100% of previous 6-th,7-th,8-th,9-th deposits
- 100%
- $ 2000
- 30XBD
No bonus code required.
Redemption Procedure: Contacting support after fulfilling terms
Welcome Bonus
- 100%
- $ 1000
- 30XBD
Welcome Bonus
bonus for second (code GS002),third (GS003),fourth (GS004) deposits
- 100%
- $ 1000
- 30XBD
Welcome Bonus
bonus is 50% of all previous 4 first deposits
- 50%
- $ 1000
- 30XBD
No bonus code required.
Redemption Procedure: Contacting support after deposit
Welcome Bonus
bonus for sixth (code GS006),seventh (GS007),eighth (GS008),nineth (GS009) deposits
- 100%
- $ 1000
- 30XBD
Weekly Cash-Back
required deposit may be splitted to several weekly deposits
- 20%
- $ 200
- 30XB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
No Rules Slots Bonus
- 180%
- Unlimited
- 0XB
All Games Bonus
- 250%
- Unlimited
- 30XBD
Weekly Cash-Back
required deposit may be splitted to several weekly deposits
- 30%
- $ 1500
- 30XB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Weekly Cash-Back
required deposit may be splitted to several weekly deposits
- 40%
- $ 4000
- 30XB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Weekly Cash-Back
required deposit may be splitted to several weekly deposits
- 50%
- Unlimited
- 30XB
No bonus code required.
Redemption Procedure: Automatically after fulfilling terms
Our Take
The sign-up bonus is a massive package up to USD 11,000 on the first ten deposits. Each deposit is matched 100%, and the minimum amount that should be added to the account in order to receive this promotion is USD 30. The play-through requirements are easy if the bonus is wagered on slot machines and arcade games. In this case, it has to be rolled over 30x. If, however, players decide to wager it on table games and video pokers, the requirements rise to 60xB.
Active participants enjoy another deposit offer, which is called the No-Rules Slots Bonus. It is a 180% match on slot machines and arcade games, and no rollover requirements or maximum cash limits are applied to it. This promotion has a modification for all games types, which is a 250% match, but here the wagering requirements of 30xB apply.
There are also five levels of the VIP program. Each one comes with its own benefits, such as higher table limits and weekly cash back for a Stowaway, a personal account manager and unique VIP bonuses for a Swabbie, fast withdrawals and one loyalty point per each USD 5 wagered for a Swashbuckler, gifts and 17% monthly insurance for a Buccaneer, and many benefits for a Captain, including 20% monthly insurance, one loyalty point per each USD 2 wagered, and many more.
Games and Software
Section Rating
Downloadable Software
Provider
Popularity
2 (used by 54 out of 1311 casinos)
Game Speed
Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance
Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games
182 (Slots: 108, Video Poker: 60, Table Games: 7, Arcade and Variety: 7)
Instant-Play Software
Sort by:
| Providers | Total | Slots | Table Games | Video Poker | Arcade & Variety |
|---|---|---|---|---|---|
| Realtime Gaming | 87 |
| Total | 87 |
Software
Supported Softwares
Android
IOS
Windows
Popular Games on Captain Jack Casino
Our Take
RealTime Gaming fills the library with more than 100 games of all types, except for live dealer. All entertainment is located in one lobby and filtered by types. Most of the collection is slot machines. Arcades include keno, bingo, and scratch cards. Video pokers allow players to select from among the most popular variations. The assortment of table games is decent, with several types of roulette and blackjack games, table pokers, baccarat, craps, and Sic Bo.
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