Platinum Reels Casino

Key Rating

3.1/5

Key Rating

3.13

Section Rating

Ownership and Associations

3.47

Software Providers

3.28

Games and House Advantage

2.78

Promotions and Bonuses

3.4

Countries and Languages

1.65

Banking and Payouts

2.98

Contacts and Support

4.52

Supervising Authorities

2.81

Standings at Gambling Portals

2.3

Player Experiences

0
1st of   167  casinos accepting   United States: Virginia
  • 225%
    €1000

    Welcome bonus. Click the icon to claim.

  • Slots:71
    Table Games:3
    Video Poker:11
    Arcade and Variety:6
  • Estimated payout time is 6 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Curacao
  • No Dispute Resolver

Platinum Reels Casino Review — Main Takes

Platinum Reels Casino is a popular brand belonging to a large group owned by a reputable company. Here are several things worth knowing before registering here:

  • Allows All Gaming Modes

    Customers can either play online or download and install the software.

  • Offers Mobile Services

    The portable adaptation enables gaming from all types of modern smartphones and tablets, including Android, iOS, and Windows-based devices.

  • No Withdrawal Limits

    The cashier does not limit its clients to a particular one-time or monthly withdrawal amount.

  • Mono-Software Lobby

    All games are provided by Saucify, and all classifications are represented.

  • Variety of Bonuses

    There are promotions for every day of the week, as well as a welcome bonus.

  • Slow Payer

    Most winners may need to wait up to a week to receive withdrawals.

Latest casino news

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General Information
Section Rating  

3.6 /5

Main

Associated Companies
Affiliate Program
Platinum Reels Affiliate Program
Licensed in
Curacao
Year Established
2011 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Phone

International

+1-866-311-6263

UK

Canada US

+1-866-311-6263

Other countries

Complaints Handling Procedure

Procedure

Disputes resolved by the casino, no special rules

Social Media

Casino accounts

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Active Page

Our Take

Platinum Reels online casino has been providing versatile gaming services since 2011 under its license issued in Curacao. The owner is SSC Entertainment N.V., which is considered a major group in the online gambling business. Its network includes Da Vinci’s Gold, Lion Slots, Mayan Fortune, Royale Jackpot, and over ten more.

All services in the Platinum Reels are available in English, statistically the majority of visits are registered from South Africa, Ukraine, the United Kingdom, and Turkey. Everyone can either download and install the software, or use the instant play mode. For those who want to gamble on the go, there is the mobile adaptation, which requires no download. The full website features responsive design.

Players without a log-in will be offered demo versions of the games. Those who want to bet and win real money and use the bonuses can register either online, if real-money gaming mode is chosen, or during installation of the software.

Banking and Payouts
Section Rating  

3.0 /5

Payment Methods for United States: Virginia

Credit Card
Bank Transfer
Currencies
CAD, EUR, GBP, USD, AUD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 5 Business days
By cheque
from 7 to 20 Business days
Of that, reversal period

1 days

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 11 days, best guess 6 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

Unlimited

Max cashout monthly

Unlimited

Deposit Min

Min deposit is 20

Fees

Player Activity

Account inactivity for 180 days may result in fees

Withdrawal Fees

A fee of 45 USD applicable to withdrawals less than 500 USD via Check and Bank Wire

Our Take


The minimum sum allowed for deposit is EUR 20, or the equivalent in US, Canadian, and Australian dollars, or British pounds. These are the only currencies accepted here. Funds can be added to an account only via Visa and MasterCard or by wire transfer. Withdrawal is also possible by bank check.

Daily and monthly withdrawal amounts are unlimited, but users can wait for up to eight business days to receive their payouts, even though the advertised withdrawal time is no more than five business days. The estimated non-payment risk is above average at 50%.

 

Web Reputation
Section Rating  

1.2 /5

Gambling Portal Ratings

LCB
2.5
Askgamblers Casino
5.14

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

The majority of online reviews are above average. While AskGamblers rates this operator five out of ten, CasinoListings believes it deserves six out of ten. Statistically, more than half of members – 67% to be precise - are satisfied with the services and leave positive feedback. Only 33% of comments are complaints, which are resolved by the support desk.

There are plenty of ways to contact managers for assistance via 24/7 live chat, e-mail, and phone. There is no regulatory authority, therefore, all disputes must be resolved by the representatives.

 

Promotions and Bonuses
Section Rating  

3.4 /5

Total Bonus

€2200

Key Facts - Platinum Reels Casino Bonus Review

  • Bonus Codes:

    Almost all promotions require special codes, which can be copied from the chart above.

  • Free Spins Availability:

    This type of proposal is among the regular promotions on offer, and depending on the amount deposited, the number of bonus rotations may vary.

  • Game Contribution:

    Slot machines and arcade games contribute 100% towards the wagering requirements, video poker games 10%, and table games 5% to 10%.

  • Non-Cashable:

    Wins from the bonus can be cashed out, but not the bonus itself.

Play-through Requirement and Bonus Structure

Info

1st Deposit Bonus

First Deposit Welcome Bonus

plus 30 FREE spins on Plentiful Treasure
CODE: PLENTY30

  • 250%
  • €1000
  • 30XBD
PLATINUM1
Copy to Clipboard
Info
  • 225%
  • €1000
  • 30XB
PLATINUM2
Copy to Clipboard
Info
  • 200%
  • €200
  • 30XB
PLATINUM3
Copy to Clipboard

Our Take

There are a wide range of bonuses available, including match offers, free spins, and more. The welcome deal is a package for the first several deposits. The rollover requirements are lenient – 35xB, and all types of games contribute to them.

Already registered regulars can choose from a variety of weekly bonuses. Among these is a Monday deposit match up to 200%, and bonus boosts are also available on Wednesdays and Thursdays. Tuesdays and Wednesdays come with free spins, and there is a massive loyalty points bonus on Saturdays.

Games and Software
Section Rating  

3.0 /5

Downloadable Software

Provider

Saucify

Popularity

7 (used by 16 out of 972 casinos)

Game Speed 

Slow (BlackJack 5 hpm, Roulette 4 spm, Videoslots 16 spm)

PC Performance 

Medium (CPU 30%, Ram 200MB, HDD 1000MB)

Number of games

122 (Slots: 70, Video Poker: 34, Table Games: 12, Arcade and Variety: 6)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Saucify 123
Total123

Software

Supported Softwares
Android IOS Windows

Popular Games on Platinum Reels Casino

Our Take

This is a mono-software library with all entertainment powered by Saucify. Some visitors might remember when Saucify was called BetOnSoft. The studio went through a rebranding phase, which resulted in a change in the quality of the software products. Platinum Reels features 99% of the software company’s game selection, so the library is quite diverse. The only type of entertainment missing from the lobby is live dealer.

The best selection is for slot machines, where both video and classic reels, as well as jackpots are available. Everyone can bet on releases like Age of Spartans, Aladdin’s Loot, and Alpha Squad, select from classic reels such as Break the Bank, Diamond Dare Bonus, or Cash Puppy, or try to win big in progressive games like Dream Wheel Classic, Cash Flow, and Rocket Jacks.

Table games include craps, roulette, baccarat, and table poker games. Though the tendency of the industry is to give as many variations of roulette as possible, here only the American type is available. On the other hand, there are many variants of blackjack.

Video poker games are represented by such standard classics as Jacks or Better and Deuces Wild, as well as Bonus Poker and Aces and Faces. There are only a few arcades though – a couple variations of Keno and scratch cards.

All content is located in one standard lobby. Entertainment can be sorted by features such as the number of pay lines, availability of free spins, or bonus rounds. Entertainment is categorized the following way: Video and Classic Slots, Jackpots, Table Games, Video Poker, Arcades, and Other games.