Lucy Casino

 Key Rating: 2.3

Key Rating2.30

Section Ratings:

Ownership and Associations0.9

Software Providers4.41

Games and House Advantage1.9

Promotions and Bonuses0.91

Countries and Languages1.03

Banking and Payouts1.53

Contacts and Support2.86

Supervising Authorities2.88

Standings at Gambling Portals2.49

Player Experiences

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
  • + 11 Other Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • Slots:251
    Table Games:0
    Video Poker:0
    Arcade and Variety:0
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 7 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • Licensing authority
  • Dispute resolver
Lucy Casino Review — Main Takes
Lucy Casino is a new destination to visit for Europeans. It is powered by an experienced owner and has a mix of popular software suppliers in the lobby. Among the brand’s highlights are:
  • Many Slot Machines
    While blackjack, roulette, and video poker games are represented scarcely, the selection of reeled machines will satisfy demands of fans of this cohort.
  • Bingo Room
    The owner of the reviewed place to bet and win specializes in developing Bingo software, and its in-house developments are available here.
  • Major Labels
    Entertainment is from iTech giants like Microgaming and Next Generation Gaming, and ambitious newbies of the industry like Just For The Win and Stormcraft Studios.
  • Promotions Supported
    Follow the review to the corresponding section to see details on the current deals.
  • Small Banking Section
    Only one currency and several deposit/withdrawal methods are supported.
  • Instant Anywhere
    No download is needed to play games anytime anywhere.
General Information
Section Rating: 2.2  


Associated Companies
Affiliate Program
Quid Affiliates  
Year Established

Associated Casinos

Average rating
Partner Casino Restrictions

Additional Betting Options

  • None


  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Lucy Casino was founded in 2018. It obeys rules and regulations of the licenses issued by the United Kingdom Gambling Commission and the jurisdiction of Alderney. The owner is Jumpman Gaming Limited, which also manages 123Spins, Buddy Slots, Mega Reel, and Jackpot Slotty among others. This managing company exists since 2011 and built its reputation on providing innovative bingo services, software for which is developed in-house. The company partners with many major participants of the industry, including iSoftBet, Pariplay, and Eyecon, just to name a few.

English is the only language adaptation supported by the website. Access to games requires no download neither for desktops, nor for smartphones and tablets. There are currently not enough facts about most of the incoming traffic, but our guess is it will be from the United Kingdom.

While there are already operators that allow players to gamble without registering, this is not the case with this gambling destination. Follow the link included in the review to sign up and become a member. Three steps are required in the registration procedure, and afterwards promotions and real money wagering become available.

Contacts and Support


Current Casino TimeUnknown

Live chatRegistered players only

24/7 supportYes

Website FAQsYes




Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other email None




Canada USUnknown

Other countries Unknown

Mail Adress


Street & NumberUnknown



Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints may be resolved by Ecogra

Licensing Authority

Location United Kingdom

License Name Gambling Commission

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Complaints Accepted  

IBAS Not Accepted

Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister Not represented

Askgamblers Not represented


Facebook No Page

Banking and Payouts
Section Rating: 1.5  

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies GBP  

Payout Times

Advertised payout time

To e-wallets  from 3 to 7 Business days

By cheque N/A

Of that, reversal period 3 days

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 13 days, best guess 7 days

Non-payment risk  Not enough data


Max cashout one time Unknown

Max cashout monthly Unknown

Deposit Max £5,000 per day 

Deposit Max £35,000 per week 

Deposit Max £100,000 per month 

Our Take

The only currency compatible with the banking section is British pounds. Not diverse is characteristics of the available deposit and withdrawal methods. E-wallets are represented by PayPal. Visa, Maestro, and MasterCard are among accepted plastic cards. Paysafecard is the only prepaid voucher available for adding funds to the account. There is also the PayByMobile variant.

The advertised cash-out speed is up to three business days. Non-verified accounts that claim withdrawals for the first time may need up to a week, and some feedback on the forum indicates that seven days is the possible expectance time not only for the newbies, but for certain methods. There is no information about daily or monthly withdrawal limits.

There are, however, restrictions of deposits. Thus, no more than GBP 5,000 can be added to the account per day. Weekly and monthly limits are GBP 35,000 and GBP 100,000 respectively, which is a very high threshold.


Player Activity Account inactivity for 180 days may result in fees


Web Reputation
Section Rating: 2.4  

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNot Listed
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNot Listed
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

Leading gaming portals that we usually check before writing this evaluation section in most cases remain silent about this place to bet and win. Our colleagues at Latest Casino Bonuses shared the rating of 3.2 out of 5 based on votes from their readers. There are not many comments on different forums from the registered customers regarding the quality of services and experience they had here. On the other hand, no major complaints have been detected, either.

The supervising authority is eCOGRA. Assistance is provided by the platform’s help desk representatives via e-mail.

Promotions and Bonuses
Section Rating: 0.9  
*Total Bonus:  £250

Play-through Requirement and Bonus Structure

  • Free Spins Bonus

  • 500 Free S...
  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • N/A
  • £250
  • 65XB
  • S
    Contribute: 100%
    Wager: 65xB
    Table Games
    Contribute: 0%
    Wager: Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 0-100%
    Wager: 65xB to Unlimited
  • *New customers only. T&C’s Apply. 18+. BeGambleAware.

  • Cash Back Bonus

  • Bonus Code
  • Daily 
  • Cashable
  • 10%
  • 65XB
  • S
    Contribute: 100%
    Wager: 65xB
    Table Games
    Contribute: 0%
    Wager: Unlimited
    Video Poker
    Contribute: 0%
    Wager: Unlimited
    Arcade and Variety
    Contribute: 0-100%
    Wager: 65xB to Unlimited
Games and Software
Section Rating: 3.2  

Instant-Play Software

Microgaming Microgaming 75
Next Generation Gaming Next Generation Gaming 33
iSoftBet iSoftBet 5
Show all Providers

Mobile Software

Mobile Version Available

Popular Games on Lucy Casino