Joo Casino

Key Rating

2.2/5

Key Rating

2.24

Section Rating

Ownership and Associations

0.6

Software Providers

4.48

Games and House Advantage

4.06

Promotions and Bonuses

3.59

Countries and Languages

2.79

Banking and Payouts

3.87

Contacts and Support

2.14

Supervising Authorities

1.8

Standings at Gambling Portals

4.13

Player Experiences

(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
    Curacao
  • Dispute resolver
    AskGamblers

Joo Casino Review — Main Takes

Until recently, Joo Casino was called the Princess Star. In 2017, it went through a rebranding and the platform now offers:

  • Impressive Live Lobby

    Two major manufacturers of live entertainment simultaneously supply clients with a variety of games.

  • Good Selection of Slots

    These are represented by classic and video slots, as well as 3D releases.

  • Quality Software

    Entertainment comes from more than seven major developers, including Next Generation Gaming and BetSoft.

  • Alternative Currencies

    In addition to regular currencies, deposits and withdrawals at this operator can be done in bitcoins.

  • Convenient Gaming

    Both desktop and mobile versions are instant.

  • Fast Advertised Cash Outs

    Winners are promised to be paid within one business day.

Latest casino news

General Information
Section Rating  

1.5 /5

Main

Associated Companies
Affiliate Program
Unknown
Licensed in
Curacao
Year Established
2017 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Bonus Restrictions

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

Unknown

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

None

Feedback Form

Leave Feedback

VIP email

None

Other email

None

Mail Adress

Title

Direx Limited

Street & Number

Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias

City

Nicosia

Country

Cyprus

Post Code

Unknown

Complaints Handling Procedure

Procedure

Disputes resolved by the casino, no special rules

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

No Page

Our Take

Starting in 2017, Joo Casino takes after its predecessor, Princess Star, to offer every player an improved experience. It is managed by Direx N.V. and authorized by Curacao eGaming licensing services. All content is available in more than five languages, including German, Greek, Russian, Turkish, English, Bulgarian, Spanish and Russian.

 

Powered by SOFTSWISS, it requires no download. All games are available from the browsers of desktop and mobile devices. A certain amount of entertainment is provided in the demo mode, but most of the benefits, including promotions and an impressive amount of slot machines and other games, are only available if you sign up. The sign-up procedure is only one step and requires standard information.

Banking and Payouts
Section Rating  

3.9 /5

Payment Methods for United States: Virginia

Voucher
Credit Card
EWallet
Currencies
EUR, USD, AUD, RUB, TRY  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 1 days
By cheque
Unknown
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 6 days, best guess 3 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

4000

Max cashout monthly

16000

Deposit Min

Please note that the minimal amount of deposit is 20 $/€/AUD,SEK 100, 600 RUB, 0.05 BTC, 40 TRY

Withdrawal Min

The minimal amount for withdrawal is 40$/€/AUD, SEK300, 2400RUB, 0.05 BTC, 60 TRY

Fees

Player Activity

Account inactivity for 365 days may result in fees

Our Take

The minimum amount allowed for depositing is EUR 20, or the equivalent in U.S. and Australian dollars, Russian ruble, Swedish krona or Turkish lei. Alternatively, financial transactions can be managed in bitcoins. Payment methods are limited to several e-wallets, cards and Paysafecard, which is the prepaid voucher, as well as bank transfer options, such as German Sofort.

 

All withdrawals start from a minimum of EUR 40, and up to EUR 4,000 are allowed per single request. The monthly limit is EUR 16,000, which is considered low across the industry. VIP members are not subject to these limitations, as they can cash out as much as they’ve earned. The payout speed, on the other hand, is quite satisfying. The advertised rate is one business day, while statistically, the real speed is within three business days.

Web Reputation
Section Rating  

3.2 /5

Gambling Portal Ratings

LCB
3.7
Askgamblers Casino
7.97
ThePOGG
6.85

Gambling Portal Statuses

LCB

No Status

Askgamblers

Good

Casinomeister

Not Listed

Online Casino City

Not Listed

Our Take

The standing of this operator at major portals is high. AskGamblers labels it “Good” and rates it 8 out of 10, while LCB’s opinion is 3.5 out of 5. Players are happy with the decent bonuses and the work of the help desk. There are a few complaints caused by bonus abuse. Representatives respond 24/7 in live chat, and they can also be contacted by phone or e-mail.

Promotions and Bonuses
Section Rating  

3.6 /5

Total Bonus

The player will get 25 free spins per day for 2 days on Book of Dead (Play'n GO) or Book of Cats slot (BGaming)

€1000

Key Facts - Joo Casino Bonus Review

  • Bonuses:

    Sign-up offers and a few weekly promotions are included on the menu.

  • Bonus Codes:

    These are not needed, as all the promotions can be claimed online after depositing.

  • Game Contribution:

    Slot machines count 100% towards the rollover requirements. Table games contribute from 10% to 20%, while video pokers count 20% towards the play-through terms.

  • Cashable:

    Bonus money can be cashed out, but all terms and conditions must be fulfilled properly and on time to do so.

Play-through Requirement and Bonus Structure

Info

Joo First Deposit Bonus

First Deposit Welcome Bonus

The player will get 25 free spins per day for 2 days on Book of Dead (Play'n GO) or Book of Cats slot (BGaming)

  • 100%
  • €200
  • 50XB
UNKNOWN
Copy to Clipboard
Info

Joo Second Deposit Bonus

  • 50%
  • €300
  • 50XB
RELAX
Copy to Clipboard
Info

Joo Third Deposit Bonus

Third Deposit Welcome Bonus

The player will get 25 free spins per day for 2 days on Book of Dead (Play'n GO) or Book of Cats slot (BGaming)

  • 50%
  • €500
  • 50XB
ACTNOW
Copy to Clipboard

Our Take

The welcome bonus is a package affecting the first three deposits. Your first deposit receives a 100% match up to EUR 100, in addition to 25 free spins on certain games. The match for the second deposit is 70% up to another EUR 100 and is complemented with 30 free spins. Finally, the third payment is enhanced with a 60% match up to EUR 100. 30 free spins are added to this final deposit bonus, as well. The wagering requirements are 50xB, and players have two weeks per bonus to complete the terms.

 

Each Tuesday features a 50% match offer up to EUR 100 for active customers.

Games and Software
Section Rating  

4.3 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Net Entertainment 61
Endorphina 35
Belatra 9
Show all Providers
Sub Total105

Software

Supported Softwares
Android IOS Windows

Popular Games on Joo Casino

Our Take

The library contains games by Habanero, Amatic, SOFTSWISS, BetSoft, Mr. Slotty, Booming Games, Belatra, Endorphina and Net Entertainment. Live dealer games are powered by Ezugi and Evolution Gaming. There are two lobbies – one is for live games and the other is for RNG entertainment. The Live section is overwhelmingly large and provides dozens of options for roulette, blackjack and baccarat, as well as table poker varieties. The available variants include Ultimate Texas Hold’em, Triple Card Poker and Caribbean Stud.

 

The games lobby is organized by slots, pokers, roulette, fruit machines, live and casual entertainment. The versatility of video and classic slots is impressive, and the operator continuously adds new creations to the collection. There are such releases as the cute and furry Diamond Cats by Amatic, which is a favorite pick for all animal lovers. Chukcha by Belatra is a story inspired by an ethnic group that lives on the outskirts of civilization. Frankenstein by Net Entertainment – a game based on an acclaimed horror novel, and Wolfpack Pays by Next Generation Gaming – one of the most popular releases from this studio.

 

BetSoft has filled the shelves of the virtual library with exciting 3D games, such as the Wild West-inspired True Sheriff, the legendary and incredibly sweet Sugar Pop!, fairy tale-based Pinocchio, the romantic and colorful Gypsy Rose, as well as the epic and thrilling Lost game.

 

The selection of jackpots will satisfy even the pickiest customers, as there are well over 100 options. Among them is Divine Fortune by NetEnt, At The Copa and Mr. Vegas by BetSoft, Egypt Sky and The Explorers by EGT, Super Multi-times Progressive and Kobushi by iSoftBet, along with many more.

 

Trey, Caribbean represent table poker games, Hold’em, Oasis, Let It Ride and Three-Card. Among the fifteen variations of roulette, there are Auto Mobile, American, European, Double Zero, French and more. As for video pokers, there are Wild Texas, Multi-Win, Joker Poker, Tens or Better, Double Bonus and a handful of other options.