Casino Club

Key Rating

2.7/5

Key Rating

2.65

Section Rating

Ownership and Associations

4.41

Software Providers

3.49

Games and House Advantage

Promotions and Bonuses

3.9

Countries and Languages

2.93

Banking and Payouts

3.5

Contacts and Support

4.69

Supervising Authorities

3.26

Standings at Gambling Portals

3.81

Player Experiences

(United States: Virginia is not allowed. See the list of 188 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
    Malta
  • No Dispute Resolver

Casino Club Review — Main Takes

Within just a couple of years after being launched, Casino Club became known as the most widespread German-language online place to bet and win, although it offers services to customers from plenty of other countries as well. Here are some of the things everyone will need to know before registering here:

  • Unlimited Withdrawals

    Winners are not tied to one-time or monthly withdrawal amount restrictions. The cash-out minimum starts at 20 Euros.

  • Award-Winning Support

    More than 70% of the feedback on forums is dedicated to the help desk, which has also been acknowledged with a special award for its high-quality work.

  • Convenient Depositing

    Although banking methods are not as versatile as they could be, everyone will still have a choice of several e-wallets, cards, and bank transfer systems.

  • All Gaming Modes

    A choice of download, flash, and mobile gaming modes is given.

  • Download Version Benefits

    Several promotion offers, including the no-deposit bonus and extra spins, are available only for those who download and install the software.

  • Good Payout Speed

    This cashier pays out within the advertised time limits 100% of the time..

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General Information
Section Rating  

4.1 /5

Main

Associated Companies
Affiliate Program
AffiliateClub
Licensed in
Malta
Year Established
2000 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English, French, German

Country Limitations for United States: Virginia

Registration Restrictions

United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

00:53 (UTC+1)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

None

Phone

International

+356-2778-0102

UK

Request a Callback

Canada US

Request a Callback

Other countries

Austria, France, Germany, Switzerland

Fax

International

+356-2778-1251

UK

Unknown

Canada US

Unknown

Other countries

Unknown

Mail Adress

Title

Martingale Malta 2 Limited

Street & Number

St. John Street 85

City

Valletta

Country

Malta

Post Code

VLT1165

Complaints Handling Procedure

Procedure

Complaints may be resolved with Licensor

Social Media

Casino accounts

Licensing Authority

Location

Malta

License Name

The Malta Gaming Authority (MGA)

Complain

via Email | via Website Form

Postal Address
Title

The Malta Gaming Authority (MGA)

Street & Number

Building SCM 02-03, Level 4, SmartCity Malta

City

Ricasoli

Country

Malta

Postcode

SCM1001

Phone

+356 2546 9000

Fax

Unknown

Email

info@lga.org.mt

Web Site

https://www.mga.org.mt/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Our Take

Casino Club was founded in 2000. It offers all types of games and slots as well as live dealer entertainment. It is licensed and regulated by the Malta Gaming Authority. Shortly after being launched, the operator joined GVC Holdings, which has been listed on the London Stock Exchange since 2004. It didn’t take long for it to become one of the most successful German-language online locations. Currently, the database has about 25,000 active players, and the company managing it is Martingale Malta 2 Limited.

Apart from German, the content is also adapted to English to ensure convenient gaming for visitors from other countries as well. Most players at the site are from Germany, Liechtenstein, Austria, and Switzerland.

While most benefits are offered for those who use download, flash play is also an option as well, plus the mobile version. Non-registered users will not be able to play game demos. To get a login, every new client will need to either install the software or register online. Neither of these options requires much time or effort. Software installation is mostly automatic, and the sign-up form calls for standard personal and contact information.

Banking and Payouts
Section Rating  

3.5 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
Credit Card
EWallet
Currencies
EUR  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 1 to 4 Business days
By cheque
N/A
Of that, reversal period

Unknown

Reported payout time
For this casino
from 1 to 2 days, median is 1 days
For all associated casinos

from 1 to 2 days, median is 1 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 5 days, best guess 2 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
17%

Limits

Max cashout one time

Unlimited

Max cashout monthly

Unlimited

Withdrawal Min

€20

Fees

Player Activity

Deposit must be played through the 3 times to avoid unspecified fee
Account inactivity for 365 days may result in fees

Our Take

The minimum deposit is 10 Euros. While the Euro is the only currency accepted here, clientele does have a choice of several ways to deposit money. There are major e-wallets, such as Neteller, Skrill, EcoPayz, and PayPal; cards that include Visa, Maestro, and MasterCard; and prepaid vouchers like Paysafecard and iCheque. Offline bank transfer is available as well as German Sofort and GiroPay.

The minimum withdrawal is 20 Euros, and there are no daily or monthly limits. The advertised payout time is from one to four days. In 100% of the cases, members have received their payouts within these deadlines. The estimated non-payment risk is 17%.

Web Reputation
Section Rating  

3.0 /5

Gambling Portal Ratings

LCB
4.4
Askgamblers Casino
8.02
ThePOGG
3.6

Gambling Portal Statuses

LCB

No Status

Askgamblers

Very Good

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

Statuses and ratings at different gambling portals differ when it comes to their reviews of this gaming destination. CasinoMeister holds the “Reservation” status. AskGamblers rates it seven out of ten. LCB rates it close to the maximum at four out of five, while the POGG’s numbers are extremely low at only three out of ten.

At the same time, gamers tend to think alike and think positively, with 71% of them giving approval in feedback. Complaints take up about 29% of the reviews and are solved by the help desk service via 24/7 live chat, e-mail, and phone. The supervising authority is Licensor.

Promotions and Bonuses
Section Rating  

3.9 /5

Total Bonus

Slots Bonus

€750

Key Facts - Casino Club Bonus Review

  • Possible Promotions:

    The welcome bonus can be used either strictly for roulette or just for slots.

  • Bonus Codes:

    Major bonuses can be claimed online after depositing without special codes, while several promotions may come with a promo code.

  • Free Spins Availability:

    Only those playing from the downloaded version are eligible for extra spins.

  • Game Contribution:

    Slots and arcades contribute 100% toward wagering requirements, table games are also up to 100%, and video poker does not count toward play-through requirements at all.

Play-through Requirement and Bonus Structure

Info

Welcome Bonus

  • 100%
  • € 250
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online after deposit

Info
  • 125%
  • € 250
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online after deposit

Info
  • 125%
  • € 250
  • 40XBD
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online after deposit

*18+. T&Cs Apply. Verantwortungsbewusstes Spielen. Geschäftsbedingungen gelten. gamblingtherapy.org

Our Take

Bonus offers are versatile and include extra spins, no-deposit deals, sign-up offers, loyalty points, reloads, cash for referring a friend, and weekly promotions. The welcome bonus is either for roulette or for slots. The roulette sign-up offer is a 100% match, while slots fans will receive a match of 125%. Rollover requirements are easy at 30xBD within 30 days, and if the bonus terms are fulfilled, promo money can be cashed out.

After receiving the welcome bonus, participants are entitled to a reload bonus of a 100% match on the fist deposit of the following month. This can also be applied to either games or slots. On top of this, those who downloaded the software can take advantage of no-deposit spins or regular spins promotions.

Another benefit of being a regular here is the points for wagering. Every 10 Euros results in one loyalty point, and the number of these points affects the speed with which active gamblers move up the leaderboard. On certain days, they can be doubled, exchanged for benefits, etc. Also, each consumer can refer up to three friends and get a cash reward for doing so if these referred friends complete the wagering requirements.

Games and Software
Section Rating  

3.0 /5

Downloadable Software

Provider

Gtech

Popularity

22 (used by 1 out of 1020 casinos)

Game Speed

(BlackJack Unknown, Roulette Unknown, Videoslots Unknown)

PC Performance

(CPU Unknown, Ram Unknown, HDD Unknown)

Number of games

102 (Slots: 59, Video Poker: 12, Table Games: 23, Arcade and Variety: 8)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Gtech 103
Evolution Gaming 9
Total112

Software

Supported Softwares
Android IOS Windows

Our Take

There are about 120 games here, which is not a lot. Releases are of all types, and each type is represented fairly equally. All entertainment is powered by Gtech, while live dealer is provided by Evolution Gaming.

Players will find all of the games in one lobby under the following subcategories: live content; roulette games; slots, which includes Treasure Quest, Crazy Wizard, and Mystic Fortune; blackjack; table and card games; video poker, including Joker Poker, Jacks or Better, and Deuces Wild; scratch; and other

No other filters are provided. The mobile interface is limited to slots, roulette, and table games, with a partial selection of entertainment per each category.