Casino Moons

 Key Rating: 2.8

Key Rating2.83

Section Ratings:

Ownership and Associations2.58

Software Providers3.56

Games and House Advantage3.53

Promotions and Bonuses4.75

Countries and Languages2.92

Banking and Payouts1.85

Contacts and Support3.88

Supervising Authorities2.31

Standings at Gambling Portals1.76

Player Experiences

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
  • + 3 Other Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • 200%

    Welcome bonus. Click the icon to claim.

  • Slots:87
    Table Games:4
    Video Poker:4
    Arcade and Variety:1
    Game Variety
  • Mid-Slow Pay
    Estimated payout time is 8 days. Click the icon for more details.
  • Supported
  • Live Dealers
    Live dealer games available. Click the icon to play.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
Casino Moons Review — Main Takes
Casino Moons belongs to a large network of gambling operators and offers its visitors the following services:
  • Instant Play from Browsers
    No download is required to enjoy the decent selection of games and promotions.
  • Mobile Assistance
    There is a basic mobile adaptation that can be launched instantly on all types of modern smartphones and tablets.
  • Accepts Crypto-Currency
    In addition to major currencies, players can deposit and withdraw in Bitcoins.
  • Good Slot Selection
    There is an impressive collection of BetSoft’s 3D slots, in addition to classic and video releases by TopGame.
  • Delayed Withdrawals
    Among the negatives, there are complaints that payouts that can take more than six days.
  • Diverse Bonuses
    Deposit and no-deposit offers are offered to new clients, while those who are already registered can take advantage of ongoing promotions.
General Information
Section Rating: 2.9  


Associated Companies
Affiliate Program
Revenue Giants
Licensed in
Year Established

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, French, Spanish, Italian, German

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Casino Moons was launched in 2009. Its owner is the Winward Group, which has more than 15 years of experience in the virtual gaming business. Among its creations, there are also 21 Dukes, 7Reels, Thebes, Winward and a few other destinations for online gambling.


This website holds a license issued in Costa Rica. The list of supported languages includes English, French, German, Italian and Spanish. Countries that contribute the most to the traffic are the United States of America, Australia, Germany, Hungary and Canada.


These customers, as well as those from other accepted countries, can use the instant play version with no download required. Developers also adapted the majority of entertainment for mobile devices, so the best slot machines and table games, as well as video pokers, are available on smartphones and tablets.


Registration is required for everyone who wants to do more than just try demo versions. The sign-up procedure is only one step long and requires standard information.

Contacts and Support


Current Casino TimeUnknown

Live chatRegistered players only

24/7 supportYes

Website FAQsYes




Canada US+1-800-274-7345

Other countries Australia, South Africa

General emailSend an Email

Feedback Form None

VIP email None

Other emailSend an Email




Canada US+1-703-991-8879

Other countries Unknown

Mail Adress


Street & NumberUnknown



Post CodeUnknown

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, special rules

Licensing Authority

Location Costa Rica

License Name None

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted

Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative


Facebook No Page

Banking and Payouts
Section Rating: 1.9  

Payout Times

Advertised payout time

To e-wallets  from 4 to 5 Business days

By cheque from 8 to 13 Business days

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos from 6 to 93 days, median is 33 days

KeyToCasino estimated payout time 

To e-wallets from 5 to 58 days, best guess 8 days

Non-payment risk  33%


Max cashout one time 1000

Max cashout monthly 4000

Max cashout details The maximum withdrawal amount depend on player's VIP level : from 1000 USD to the 35000 USD per week for the highest vip level players. 

Our Take

All deposits and withdrawals can be done in Euros, British pounds, U.S., Canadian and Australian dollars, as well as in South African rand. In addition to these six currencies, the system is also compatible with Bitcoins. Ways to add money to the account are limited to standard options. Among them, there are e-wallets like Neteller, EcoPayz, Bitcoin and a few others, the prepaid voucher Paysafecard, and a set of regular credit and debit cards – Visa, American Express, Entropay and MasterCard.


Also, there are offline systems like Western Union, bank transfer and its alterations – iDeal for everyone residing in the Netherlands, POLi for Australia and Sofort for Germany.


Withdrawal limits are EUR 1,000 per single request, and no more than EUR 4,000 per month. The estimated cash-out time is up to five business days for e-wallets and more than ten days by bank check.



Web Reputation
Section Rating: 2.0  

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusReservation
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusBlacklisted and rogue

Our Take

Reviews online are mixed. CasinoListings rates the brand at 1 out of 5 and blacklists it. LCB’s rating is not much higher at only 2 out of 5. The POGG’s verdict is 1 out of 10, while the only portal with high ratings is AskGamblers. Its score is 7 out of 10.


Registered gamers enjoy the dedicated work of the customer support service. It is available via e-mail and phone, and also works 24/7 in the live chat. Representatives also respond to comments and complaints in forums on online portals. Problems are mostly caused by software and slow payouts.

Promotions and Bonuses
Section Rating: 4.8  
*Total Bonus:  Unlim
+ Casino Spins

Key Facts - Casino Moons Bonus Review

  • No-Deposit Bonus: Our portal offers everyone who registers from this page a special no-deposit bonus of EUR 40. The bonus code to claim it is KEY40MOON.
  • Game Contribution: Slot machines count 100% towards the wagering requirements, while arcades contribute 10%. Table games count from 3% to 10% towards the rollover requirements, and video pokers contribute 20%.
  • Bonus Codes: These are not required, as all offers are available automatically after depositing.
  • Cashable: Those who complete the wagering requirements on time can cash out not only wins from the bonus, but the bonus itself.

Play-through Requirement and Bonus Structure

  • No Deposit Bonus

  • Bonus Code
  • $40 Free No Deposit Bonus 
  • Non-Cashable
  • N/A
  • 40
  • 99XB
  • S
    Contribute: 100%
    Wager: 99xB
    Table Games
    Contribute: 2-10%
    Wager: 990xB to 3960xB
    Video Poker
    Contribute: 20%
    Wager: 495xB
    Arcade and Variety
    Contribute: 10%
    Wager: 990xB
  • First Deposit Welcome Bonus

  • + Casino S...
  • Bonus Code
  • Welcome Bonus 
  • Non-Cashable
  • 200%
  • Unlimited
  • 25XBD
  • S
    Contribute: 100%
    Wager: 25xBD
    Table Games
    Contribute: 2-10%
    Wager: 250xBD to 1000xBD
    Video Poker
    Contribute: 20%
    Wager: 125xBD
    Arcade and Variety
    Contribute: 10%
    Wager: 250xBD

Our Take

The sign-up bonus is a welcome package for the first five deposits. The initial deposit receives a 200% match. The three following deposits come with a 100% match, and the final one gets a 190% match. To be eligible for the offer, at least EUR 25 should be added to the account. Those who deposit in Bitcoins can claim a 400% match on the first three payments.


Among ongoing promotions, there are games of the week, prize pools and tournaments for VIP gamblers. The Loyalty program includes six tiers of loyalty with such benefits as higher betting limits on games, anniversary bonuses, exclusive events, higher withdrawal limits and more.

Games and Software
Section Rating: 3.6  

Downloadable Software

Provider Pragmatic Play
Popularity 6 (used by 9 out of 899 casinos)
Game Speed (BlackJack Unknown, Roulette Unknown, Videoslots Unknown)
PC Performance (CPU Unknown, Ram Unknown, HDD Unknown)
Number of games 50 (Slots: 36, Video Poker: 4, Table Games: 9, Arcade and Variety: 1)

Instant-Play Software

Octopus Gaming (Topgame) Octopus Gaming (Topgame) 51
Pragmatic Play Pragmatic Play 50
BetSoft BetSoft 3
Show all Providers

Mobile Software

Mobile Version Available

Popular Games on Casino Moons


Our Take

TopGame and BetSoft are two software developers that can be found in the lobby of this platform. The amount of games is over 100 and all cohorts are represented. The lobby is broken up into slots, classic slots, live dealer, table games, video pokers and other games.


Slot machines are the biggest category. Among them, there are such popular releases as Greedy Goblins and Good Girl, Bad Girl by BetSoft, which are also progressive.


Table games focus mostly on roulette and blackjack, and fans of these entertainment types will be pleased. There are more than ten variations of roulette, including European, Silver, Crystal, Swipe, American and Bonus types. Blackjack is represented by Classic, Atlantic, Double Exposure, Royale, French and a few other variations. Baccarat and Keno are two other games that developers placed in this category.


The Video poker filter will give fans of this category plenty of options to choose from. The collection not only includes standard types like Jacks or better or Deuces Wild, but also such rare variations as Joker Wild Poker and Joker Poker Wheel. Table poker options are also located here.