THIS CASINO IS CLOSED
Golden Lounge Casino is Closed for good in 2018

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Golden Lounge Casino

Key Rating

4.4/5

Key Rating

4.38

Section Rating

Ownership and Associations

3.53

Software Providers

4.52

Games and House Advantage

5

Promotions and Bonuses

3.89

Countries and Languages

2.59

Banking and Payouts

5

Contacts and Support

4.47

Supervising Authorities

4.81

Standings at Gambling Portals

4.37

Player Experiences

4.98
(United States: Virginia is not allowed. See the list of 187 casinos accepting United States: Virginia)
  • NO INFO
  • Slots:456
    Table Games:18
    Video Poker:16
    Arcade and Variety:30
  • Estimated payout time is 1 days. Click the icon for more details.
    Live dealer games available. Click the icon to play.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
  • Dispute resolver

Golden Lounge Casino Review — Main Takes

Golden Lounge has a rich history of progressing from being one of the worst to becoming a brand with an outstanding reputation, high standing at gambling portals, and reliable services.

  • All Kinds of Gaming

    Both download and instant play modes are available to take advantage of.

  • Award-Winning Owner

    Golden Lounge belongs to 32 Red Plc., a company that, among others, runs 32Red—one of the most successful gaming destinations with multiple awards to its name.

  • Fast Payouts

    While the advertised payout time for this cashier is up to three days, in most cases, winners report to receive withdrawals within one day.

  • High Cash-Out Limits

    Up to 120,000 USD is allowed for any 24-hour period, and there are no monthly limits.

  • One Software

    All games as well as live dealer are provided by Microgaming.

  • Good Content Selection

    The shelves of the library are stacked with all cohorts, from slots and table games to video poker and arcades.

Latest casino news

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Onlyplay Has Recently Launched Two Exciting Slots

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General Information
Section Rating  

4.3 /5

Main

Associated Companies
Affiliate Program
TTR Partners
Licensed in
Gibraltar, United Kingdom
Year Established
2010 

Associated Casinos

Titles
Average rating
2.77

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Contacts and Support

Current Casino Time

18:48 (UTC+0)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Phone

International

+350-2005-9759

UK

+44-808-180-3232

Canada US

+1-866-902-0499

Other countries

Australia, Germany, Japan, Netherlands

Fax

International

+350-2004-7408

UK

Unknown

Canada US

Unknown

Other countries

Unknown

Mail Adress

Title

32Red Plc

Street & Number

942 Europort

City

Gibraltar

Country

Gibraltar

Post Code

GX11 1AA

Complaints Handling Procedure

Procedure

Complaints may be resolved by Ecogra

Licensing Authority

Location

United Kingdom

License Name

Gambling Commission

Postal Address
Title

Legal Gambling Commission

Street & Number

Victoria Square House, ,Victoria Square

City

Birmingham

Country

United Kingdom

Postcode

B2 4BP

Phone

None

Fax

None

Web Site

http://www.gamblingcommission.gov.uk/

Note
None

Supervising Organizations

eCOGRA

Complaints Accepted  

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB  + Representative

Askgamblers

Representative

Our Take

Golden Lounge states that it first came into existence in 2010. Technically, however, it was launched some time before 2010, and it took a challenging while, including the Worst Online Casino Award in 2009, to get to the point where today it belongs to one of the most reputable groups and gathers praises for its great entertainment, fast payouts, and helpful support.

The website is licensed and regulated by the government of Gibraltar as well as by the United Kingdom Gambling Commission. Since 2010, it has belonged to 32 Red Plc., a British company with many awards for its services.

32 Red Plc. has been in the online gambling business since 2002. It is listed on the London Stock Exchange governed Alternative Investment Market. Among its network participants are 32Red with multiple awards and the Casino of the Decade trophy, and Roxy Palace, just to name a few. 

The reviewed operator provides all kinds of entertainment as well as live dealer. It is targeted primarily at the United Kingdom but also has its content adapted to Chinese, Danish, Portuguese, Russian, French, German, Swedish, Spanish, Italian, and several other languages. It is most frequently visited by residents from Germany, Romania, Poland, Australia, and Greece.

All of the entertainment can be accessed both via download and instant play online with Flash player. While there is neither a responsive design nor a specially developed app, owners of portable devices can use the convenient mobile adaptation to play from smartphones and tablets.

The design is inspired by the glitter and wealth of Las Vegas, with the most famous of Sin City’s land-based venues appearing in the background. From the facts located on the home page, customers can find out more about the basic information, bonuses, and games of the site.

While entertainment is available in practice play mode, for real money wins and bonus benefits, visitors will need to register. The Join Now block of the menu leads to either registering online for instant play or to downloading the software first and then registering.

Either way, the sign-up process will require a password that is between three to twenty characters in length, selection of preferred currency, personal data, country of residence, home address, and contacts. After agreeing to the terms and conditions, everyone can proceed to depositing and playing. Among the possible inconveniences is the old flash version, which will take some extra time to load.

Banking and Payouts
Section Rating  

5.0 /5

Payment Methods for United States: Virginia

Voucher
Bank Transfer
Credit Card
Currencies
CAD, EUR, NOK, SEK, CHF, GBP, USD, AUD, JPY, RUB  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 3 Business days
By cheque
from 21 to 24 Business days
Of that, reversal period

2 days

Reported payout time
For this casino
from 1 to 2 days, median is 1 days
For all associated casinos

from 1 to 11 days, median is 1 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 4 days, best guess 1 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
3%

Limits

Max cashout one time

120000

Max cashout monthly

Unlimited

Withdrawal Min

Minimum withdrawal is 10 USD

Max cashout details

The maximum payout for any one 24-hour period for any one customer is 120,000

Deposit Min

There is a £/$/€20 minimum deposit limit

Fees

Player Activity

Account inactivity for 390 days may result in fees

Our Take

The number of payment methods is below average. Clients may deposit with Neteller, Skrill, PayPal, and EcoPayz e-wallets; Visa, MasterCard, Maestro, and Entropay cards; and the prepaid Paysafecard. Among offline methods available are wire transfer for depositing and bank checks for withdrawals.

The minimum deposit is 20 GBP or its equivalent in other currencies accepted by the cashier. Among them are the American, Australian and Canadian dollar, Euro, Swiss franc, Russian ruble, Norwegian and Swedish krona, and Japanese yen.

The minimum withdrawal starts at 10 USD and should not exceed a limit for one-time cash-out of 120,000 USD, which is a very high limit. As to monthly cash-out limits, the cashier does not have any. The advertised payout time is from two to three days to e-wallets, although winners report that the platform pays out, on average, within one day. The estimated non-payment risk is 3%.

Web Reputation
Section Rating  

4.7 /5

Gambling Portal Ratings

LCB
3.75
Askgamblers Casino
8.25
Casinomeister
8
ThePOGG
8.75

Gambling Portal Statuses

LCB

No Status

Askgamblers

Very Good

Casinomeister

Accredited

Online Casino City

No Status

Our Take

Reviews from major gambling portals are positive. This place to bet and win is accredited at CasinoMeister, where it scores eight out of ten. The same grade is given by Askgamblers, where the status is “Very Good.” As to other portals, LCB rates it as four out of five, and the POGG Rating is eight out of ten. Plus, the POGG labels Golden Lounge as a “Recommended” to play at.

About 86% of the feedback from registered members is positive as well, and only 7% of comments are complaints. In 100% of the cases, the cashier manages to pay out within three days. Issues may be resolved either by the 24/7 live chat, e-mail, and phone or by eCOGRA supervising authority.

Promotions and Bonuses
Section Rating  

3.9 /5

Key Facts - Golden Lounge Casino Bonus Review

  • Bonus Codes:

    Bonus codes are not required to be eligible for a welcome bonus. The bonus is available automatically after depositing.

  • No-Deposit Bonus:

    No-deposit deals are not among the regular promotions.

  • Game Contribution:

    Slots and arcade games count from 0% to 100% toward the wagering requirements. Table games contribute from 0% to 50%, and video poker contribute from 2% to 10%.

  • Wagering Requirements:

    Depending on the selected game cohort, wagering requirements can go from hard to very hard.

Play-through Requirement and Bonus Structure

Info

First Deposit Bonus

First Deposit Welcome Bonus
  • 100%
  • € 100
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

Second Deposit Bonus

Second Deposit Welcome Bonus
  • 25%
  • € 50
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

Third Deposit Bonus

Third Deposit Welcome Bonus
  • 50%
  • € 50
  • 40XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

Among possible promotions are the welcome bonuses, bonus wheel with cash prizes, daily free rolls, and loyalty points. Upon completion of the rollover terms, bonus money can be cashed out. All details as to the welcome bonus which is for new players only, 18+, T&C apply, can be read in the corresponding section of the location.

Also, Golden Lounge offers a five-stage VIP program. Regulars can advance their status by wagering and collecting loyalty points. The first four stages let players exchange these points for bonuses, and at the final Diamond stage, points can be exchanged for cash.

Games and Software
Section Rating  

4.8 /5

Downloadable Software

Provider

Microgaming

Popularity

3 (used by 52 out of 1081 casinos)

Game Speed

Medium (BlackJack 15 hpm, Roulette 25 spm, Videoslots 27 spm)

PC Performance

Heavy (CPU 20%, Ram 450MB, HDD 500MB)

Number of games

573 (Slots: 425, Video Poker: 58, Table Games: 74, Arcade and Variety: 16)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Microgaming 443
Total443

Software

Supported Softwares
Android IOS Windows

Popular Games on Golden Lounge Casino

Our Take

There are up to 500 games available. This is a rather large number if to consider the fact that Golden Lounge is powered by only one software provider: Microgaming. Releases are of all types, with a particularly big choice of up to 15 variations of video poker, a satisfying quantity of arcades, and quite a big number of table games.

Users who are not new to libraries powered by Microgaming will recognize the structure of the games’ lobby. It is typical and includes:

  • Classic slots, like Break da Bank, Cool Buck, Couch Potato, Flower Power, and Fortune Cookie.

  • Video slots, where fans of this cohort can find, among others, Arctic Fortune, Battlestar Galactica, Bridesmaids, Cool Wolf, Caste Builder, and Forsaken Kingdom.

  • Video poker games, including All Aces, Deuces Wild, Aces and Eights, and Joker Poker.

  • Blackjack.

  • Roulette.

  • Table games.

  • Progressive, with Microgaming’s famous slots that include Cash Splash, Fruit Fiesta, Major Millions, Treasure Nile, Mega Moolah, and several other games.

  • Variety games.

  • Live dealer.