Black Diamond Casino

Key Rating

3.1/5

Key Rating

3.11

Section Rating

Ownership and Associations

3.64

Software Providers

4.45

Games and House Advantage

5

Promotions and Bonuses

4.74

Countries and Languages

2.91

Banking and Payouts

1.37

Contacts and Support

2.77

Supervising Authorities

2.94

Standings at Gambling Portals

2.73

Player Experiences

(United States: Virginia is not allowed. See the list of 184 casinos accepting United States: Virginia)

Supervision

  • SUPERVISION
    Curacao
  • No Dispute Resolver

Black Diamond Casino Review — Main Takes

Black Diamond Casino aims to combine a luxurious and practical approach when it comes to e-gaming services. Clients here get the following:

  • Various Gaming Modes

    Both instant play from browsers and a download mode are provided, so everyone can choose the most convenient way to play.

  • Play On the Go

    The mobile version is available for instant play from different browsers, as well as apps suitable for iOS and Android-based smartphones and tablets.

  • Generous Bonuses

    The welcome package is available in two variants, along with a no-deposit bonus and other promotions provided after registration.

  • Dedicated Support Team

    The support team is available via live chat and email.

  • High Risk of Non-Payment

    The estimated risk of nonpayment is about 20 %.

Latest casino news

General Information
Section Rating  

3.1 /5

Main

Associated Companies
Affiliate Program
Deckmedia
Licensed in
Curacao
Year Established
2009 

Additional Betting Options

Associated Companies
  • None

Languages Supported

Country Limitations for United States: Virginia

Registration Restrictions

United States
United States

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

10:44 (UTC+0)

Live chat

Unknown

24/7 support

No

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

Send an Email

Other email

Send an Email

Phone

International

+1-888-532-1915

UK

Canada US

Other countries

Australia, South Africa

Fax

International

+1-703-563-9703

UK

Unknown

Canada US

Unknown

Other countries

Unknown

Complaints Handling Procedure

Procedure

Disputes resolved by the casino, special rules

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Black Diamond Casino got its start in 2009. It is owned by Deckmedia N.V. This company manages several online titles, including but not limited to, Sloto Cash, Slots Capital, Uptown Aces, and others. The key peculiarity of the Deckmedia N.V. is that some its brands use one type of software, whereas others use another, providing various experiences for users. Among the options are software platforms like Top Game, Rival, Wager Gaming Technology, and RTG.

All services are licensed under the jurisdiction of Curacao and supervised by IBAS and eCOGRA. The operator has a restriction for players from Moldova, Ukraine, and Israel; however, residents of other countries are welcome. Visitors from Brazil, Romania, Slovakia, and the Netherlands visit this place to bet and win most frequently.

The website runs in the adaptive frame, making it suitable for both desktop and portable devices. Along with that, everyone can check the mobile adaptation that is available as an app for iOS and Android-based devices. There is also downloadable software.

After filling in personal data, newbies can claim the welcome bonus and be signed up to receive the promotions newsletter. The content is in English, French, German, Spanish, and Italian.

Banking and Payouts
Section Rating  

1.4 /5

Payment Methods for United States: Virginia

Voucher
EWallet
Bank Transfer
Cash Transfer
Credit Card
Currencies
CAD, EUR, ZAR, USD, AUD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 4 to 15 Business days
By cheque
from 4 to 15 Business days
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

from 6 to 93 days, median is 33 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 5 to 66 days, best guess 18 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
33%

Limits

Max cashout one time

1000

Max cashout monthly

4000

Max cashout details

The maximum withdrawal amount depend on player's VIP level : from 1000 USD to the 35000 USD per week for the highest vip level players.

Withdrawal Min

The minimum withdrawal amount is $50, for Paper checks is $300, for Bank Wire is $500

Deposit Min

Min deposit is 25 EUR/USD/AUD/CAD or 250 ZAR

Our Take

Customers can choose from a wide range of banking options that include international ewallets like Skrill, Ecopayz, and Neteller, Russian Webmoney and Qiwi, international cards like Visa, MasterCard, EntroPay, and American Express.

Cash outs are possible via check and Western Union. Offline bank transfer is also available, as well as country-specified options like iDeal for residents of the Netherlands, Sofort for players from Germany, and PoLi for Australians.

The currencies available are U.S. dollars, Euros, Australian dollars, British pounds, and South African Rands. The estimated withdrawal speed is between four and 15 days for e-wallets and check payouts.

The risk of nonpayment is quite high – about 20%. Also, the cash-out limits are low compared to other gambling destinations across the industry. The maximum one-time cash out is EUR 1,000 and the maximum monthly withdrawal is EUR 4,000.

Web Reputation
Section Rating  

2.5 /5

Gambling Portal Ratings

LCB
2.1
Askgamblers Casino
7.32
ThePOGG
3

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Not Listed

Online Casino City

No Status

Our Take

Most of the reviews are positive, and clientele highlights the accessibility of the “Play for Fun” feature, convenient navigation, and the overall decent game selection. The location, however, has been criticized for invalid promo codes from the partners and for cash out failures.

If there are disputes, each case depends on the player’s reputation, the account, etc. Typically, users send their claims to the support service via live chat or email and get the required help. However, sometimes the account can be closed without explanation.

Due to its controversial reputation, Black Diamond Online has a mid-to-low ranking on gambling portals. The AskGamblers has rated the services seven out of ten, and it was ranked three out of 10 by ThePogg Rating.

Promotions and Bonuses
Section Rating  

4.7 /5

Total Bonus

€8302

Key Facts - Black Diamond Casino Bonus Review

  • Bonus Codes:

    None of the offers require coupon codes. If claimed, promotions can be obtained after registration.

  • No-Deposit Bonus:

    It is sometimes available and must be wagered 75 times.

  • Game Contribution:

    Slots count 100% towards wagering requirements, table games contribute from 3% to 10%, video poker games contribute 20%, and arcades count 10% towards rollover terms.

  • Non-Cashable:

    Bonuses get annulled once the time runs out; however, the winnings received with the bonus funds are cashable.

Play-through Requirement and Bonus Structure

Info
  • N/A
  • €25
  • 75XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after fulfilling terms

Info

1st Deposit Bonus

  • 200%
  • €2000
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info
  • 250%
  • €2500
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info
  • 300%
  • €3000
  • 35XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Info

Daily Offers - Sunday

  • 350%
  • €777
  • 25XBD
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after deposit

Our Take

The first welcome bonus option is for four initial deposits, and a second option for two initial deposits. Registered members also receive weekly promotions and daily proposals that start from EUR 700 and go as high as unlimited. Also, everyone gets cash back bonuses that start at 20% of the deposits and go as high as 40% and do not fall for the wagering requirements.

Regulars can get invited into the Black Diamond Casino VIP Lounge via the exclusive promotions available.

Games and Software
Section Rating  

4.7 /5

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
BetSoft 95
Rival 34
Visionary iGaming 3
Show all Providers
Sub Total132

Software

Supported Softwares
Android IOS Windows

Popular Games on Black Diamond Casino

Our Take

The library features all types of games, with slots being the most common category. The overall number of releases is lower than average – about 90 games. Entertainment is mostly provided by TopGame software, with a small input by Rival, Betsoft, and Visionary iGaming, which provides live dealer content.

 

The slots are divided into 3-reel classic and 5-reel video slots with popular games that include Glamour, Daytona Gold, Fruit Slot, Carnival of Venice, and Grave Grabbers. Three-reel machines include Wild Sevens, Russian Attack, and Tropical Punch.

 

Table play collection covers roulette, blackjack, and poker, and include options like Royale Blackjack and Multi-Hand Blackjack, as well as Electronic Roulette and Roulette Crystal. Other games include Keno, War, Mini-Baccarat, and Weed Whacker.

 

The video poker range is not as large. However, it does contain four of the most popular versions of the game: Deuces Wild, Jacks or Better, Joker Poker, and Deuces and Joker.